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Kerala Water Authority
Kerala Water Authority
Customer satisfaction rating: 8%
Submit a Complaint
490
COMPLAINTS
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Kerala Water Authority Customer Care

Kerala Water Authority

Address
‘Jalabhavan’ Vellayambalam
Thiruvananthapuram
Thiruvananthapuram District
Kerala
India - 695033

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1233
down
492

Phone:
Phone:
up
472
down
237

Fax:
Fax:
+91 47 1232 4903  

Additional info
Filter House
Ph. Number: +91 47 1232 8706

Guest House - Vellayambalam
Ph. Number: +91 47 1232 8773

Managing Director
Ph. Number: +91 47 1232 2797
E-mail Id: [email protected]

Technical Member
Ph. Number: +91 47 1232 8607; +91 47 1233 5156
E-mail Id: [email protected]

Accounts Member
E-mail Id: [email protected]

Chief Engineer (HRD & General)
Ph. Number: +91 47 1232 1947; +91 47 1272 3383
Mobile No.: +91 94 4779 5252
E-mail Id: [email protected]

Chief Engineer (JBIC [JICA])
Ph. Number: +91 47 1232 5902
Mobile No.: +91 85 4763 8575
E-mail Id: [email protected]

Finance Manager & Chief Accounts Officer
Ph. Number: +91 47 1232 8082; +91 47 1259 2886
Mobile No.: +91 94 4776 9393
E-mail Id: [email protected]

Secretary, Head Office
Ph. Number: +91 47 1232 2725
Mobile No.: +91 94 4776 8484
E-mail Id: [email protected]

Principal Information Officer
Ph. Number: +91 47 1236 2153
Mobile No.: +91 94 4657 2725
E-mail Id: [email protected]


View More Information...

Customer satisfaction rating
8%
Complaints
490
Pending
0
Resolved
37
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Kerala Water Authority related photos (105)

Kerala Water Authority Complaints & Reviews

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Kerala Water Authority — Category changed to Non-Domestic for my house [Resolved]

 KKSB
Category of water connection for my house in Edappally has been changed from Domestic to Non-domestic recently. Old Consumer...
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[Resolved]

 robin.lic06
Sir I'm Roby k George consumer number 132 complaint about my excess bill on June and submit my papper to change the onership. Till not get any satisfactory or no responce.first thing is I'm working in Saudi Arabia, , , , my father many times came there, , , and lastly they saying that they lost my complain, , , , , wht I will do, , , , , , i need social justice, , ,
Complaint marked as Resolved Aug 14, 2020
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    [Resolved]

     Annamma Koshy
    sir Water is leaking on the main road of kumbanad at least six different places on the main road and lot of water wasted as well as the road tarring is damaged, why this wastage of water and we are paying for the lost water also, I can send pictures of some water leak around kumbanad. John k Koshy
    Complaint marked as Resolved Aug 14, 2020
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      [Resolved]

       kalaravindran
      Sir, I am residing in the Kendriya vidyalaya staff quarters Thamarakuzhi Malappuram kerala and my consumer number is 3969 P.H. Subdivision, Malappuram. I pay my water charges regularly in fact 6 months payment in advance. Since the last two months I am not getting water from the municipality taps and I am managing water from the neighbourhood well ( because of the rains there is sufficient water) . But I am afraid if this situation continues into the summer I am going to face immense trouble regarding water availability for House hold purposes and drinking. I have personally visited the KWA office and made a complaint and they have not made any checking of the plumbing and they are not rectifying the problem,
      Complaint marked as Resolved Aug 14, 2020
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        Kerala Water Authority — lack of water supply [Resolved]

         T7921
        Sir, Five families in Chittethukara, Kakkand is not getting drinking water since December 2014. Number of requests had...
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        Kerala Water Authority — About leakage of water through the basement of my building [Resolved]

         gopakumarg43
        Sir My home situates by the side of State High-way [Trivandrum Chenkottah State Highway]. very near to Karakulam Keltron...
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        Kerala Water Authority — Cherthala Private Bus Stand Public Pipe is not working. [Resolved]

         Jayachandran mc
        To, Customer Care Water Authority, Sub : Cherthala private bus stand public pipe non supply of WATER. Dear Sir,...
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        [Resolved]

         K Mohan Kumar
        Assistant Executive Engineer Kerala Water Authority Sub Divisional Office Kalamassery [protected] K Mohan Kumar Sreemangalam Chittethukara Kakkanad Madam, On behalf of the residents of Chittethukara (west side of seaport-airport road near Maria Sadan), I would like to register a complaint regarding the unavailability of water supply. Despite of repeated complaints given to the Water Authority, including a complaint given to Sutharya Keralam, no actions were taken, except the irregular supply of water in the months of February and March 2014. Kindly intervene into the matter and solve this issue at the earliest. Thank you, Yours faithfully K Mohan Kumar
        Complaint marked as Resolved Aug 14, 2020

        Drinking water line leak

        At Kollanpady, in Mangatil Road heavy water leak on under ground line at two locations.
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          [Resolved]

           essjay
          The Chief Engineer Kerala Water Authority Thiruvananthapuram Sir This is to bring to your kind notice the difficulty being faced by the residents in part of the Brahmins' colony, Kowdiar, Thiruvananthapuram (under AEE, Kowdiar) The houses located in the low lying part of the colony were not facing any problem in water supply until November 2013. We have noticed that the authority under the Office of the AEE Kowdiar has undertaken some works nearby in November 2014 and thereafter we suffered acute low water pressure and thereby difficulty in pumping water to the storage tanks of our houses. Subsequent to the recent maintenance works in Trivandrum, the problem is further aggravated and now there is acute shortage of water supply in our houses. The problem is so severe as the houses in the low lying belt have no other water sources. We have submitted a complaint to the AEE, Kowdiar on 08.05.2014. An overseer from the Office of the AE has visited us and confirmed that there is insufficient water pressure. However, no further action is initiated thereafter to solve the problem. We may request your kind intervention to give necessary direction to the field officials to attend this issue urgently and ensure water supply to our houses. Sunita Consumer No. KDR / 11816/D Meter No. 404749
          Complaint marked as Resolved Aug 14, 2020
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            Kerala Water Authority, Chalai Section — water meter not working. [Resolved]

             kannan v.a.
            Dear Sir, My consumer No.MDD/14378/D, meter No.C.73007 Route 0131-520. My address:Jyothish kumar, TC 41/1507-2, Chitra...
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            [Resolved]

             tomyjacob
            Tomy Jacob, TC 5/1645, Cheruvakkal, Sreekariyam, Trivandrum 695017 (Cons No UPW4576/D of KWA Pongummoodu Tvm ) Water supply to my above connection to my residence as well as to other consumers in the Oolankunnu Lane area stopped since[protected] and till this time has not been started .The concerned authorities are not attending to our pleas to rectify the water supply for the last one week .Denying water for such a long period is criminal offence from the part of the authorities .
            Complaint marked as Resolved Aug 14, 2020
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              Kerala Water Authority — Non responsibility of water loss [Resolved]

               sudheerarakal
              From, Sudheer Arakkal Arakkal House Mookkuthala Chelakkadavu Changaramkulam Malappuram Dist Kerala - 679 574 PH:938787...
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              To The Chief Engineer, Kerala Water Authority. — No water supply [Resolved]

               Unni_82
              Sir, We are residing at chengalam vayanasala (sides of kottayam kumarakom Road). For the last two years we are living...
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              Kerala Water Authority — water connection disconnect [Resolved]

               spicecoastcruise
              I am JOSE DOMINIC, SPICE COAST CRUISES, PUTHANANGADY, MUHAMMA PANCHAYATH, CHERTHALA TALUK, ALAPPUZHA DIST, My consumer no:...
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              Kerala Water Authority — No water pumping at ESI road, Palluruthy

               Bobby Varkey
              Dear Sir Ref consumer no E18/2135/D (ID [protected]) For the last 2 days, water pumping has not occured at ESI road, Palluruthy,...
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              Kerala Water Authority — 2 jobs at the same time [Resolved]

               promod123
              To Whomsoever It May Concern

              Sub :Complaint against Daily wages water Authority Contracted
              Employee...
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              [Resolved]

               varun gireesh
              TO
              ASSIATANT ENGINEER
              KERALA WATER AUTHORITY
              NEDUMAMGADU

              FROM
              VARUN
              VARUNYA BHAVAN
              KALLAYAM P O
              PH [protected]

              SIR,
              We have the water connection for last 15 years my consumer no is :KLM 608.For the last 10 days we are not getting water.As per that we conduct the area water authority contractor .Next day he come and check the water line and said some block is there in the boring point and he asked me to lo gin a complaint in water authority.So respected sir pal's take necessary action to solve our issue.Sie we are suffering a lot without water .So please take proper action immediately
              Complaint marked as Resolved Aug 14, 2020
              We, the residents of St. Martin Road, Palarivattom are not getting drinking water for the last 3 weeks through water pipes of Kerala Water Authority..
              But nearby flats are getting water from water authority. This is not justifiable. We request the concerned authority to solve the problem.

              Paul C Paulose..
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                 പൂച്ച സന്ന്യാസി
                Water Supply in Vadasserikkara, Panchayat, (Ranni-Taluk), ward no. 6. consumer no.354 and around area has been stopped since two weeks and continues complaints made to the Water authority office at Vadasserikkara, but still it is not restored. The Pump operator says, he is working 24 hrs and water is pumping. Valve Operator says, he is opening the valve twice in a week to the said area and there will be some fault in Pipe line. Now who will repair the leakage or Air problems? Plumber is not seen in this area.. Now whom we will have to complain??
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                  [Resolved]

                   Nithin
                  Sir, I am native of palakkad, kerala, but temporarily residing at banglore for work purposes. The drinking water in my present residence at banglore has some whitish powder like deposits. So, I decided to test that water, for which I had come to test in palakkad. But these people sitting the lab are ignorant and reluctant to test the water. Sir, I dont know why are they doing so. This is drinking water and I would like to know if its harmful for use, but the Govt. water authority is not helping. They say they have too much of workload so cant test water of banglore. I dont understand a reason. Kindly help. Thank You, Nithin, Palakkad
                  Complaint marked as Resolved Aug 14, 2020
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                    [Resolved]

                     sachinsps3
                    On the previous day of Pongala,mysteriously a pipe broke at 3 points...and the government promised to get it repaired within 20 hours..but now it has been more than 50 hours and we still don't have water in the anayara area..I'm sure you will have done whats necessary to get water at your place...but try to understand the plight of other people...try to do something useful as soon as possible..if at all you still have some dedication to your work...I'm at wits end when I'm submitting this complaint due to lack of water...the least you could do is provide water to the areas where the taps have not yet started working..!!!
                    Complaint marked as Resolved Aug 13, 2020
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