Khazana Jewellery Complaints & Reviews

On the date of 15/12/20 we have purchased set of jewellery earrings worth( 1, 45, 131 ) from khazana jewellery Bellary showroom. After we took it to home we found a damage in 2 place due to lighting in the showroom the damage was not visible and we visited showroom next day exchanged the product and got necklace worth (1, 57, 866 ) this product was also damaged we found it after it was billed and there was no response from the staff and company be aware before u buy.

Sir...am an existing customer in khazana monthly scheme... I've lost my payment receipt..nd I don't remember my par no. Details... kindly show me any alternative ..

I want to register a complain against Khazana jewelery of anakapalle branch . I went to store for a jewelry item repair which i bought from the same store and i asked them about the guy who repairs it he was not available in the store but they told me to wait and they kept me in another floor in which no one was there and i feel very uncomfortable as a women i feel so bad and i waited for nearly 2.5 hours there and after waiting for that time they told me he was not available if you want you can wait . I really feel very bad and i want you take care of this issue . Thank you

While doing online payment there is an error displaying "No payment categories available for the particular institution"

I have paid monthly scheme @2016 but whenever i went to buy gold i wasnt able to use this amount due ti few reasons. This was put onhold as it is and now i miss the receipt of the paid amount. can u please help, i have transactions proof to be showed.

Im paying my payment advance &it will going to complete in next month...
I started the scheme at vizag branch ..
Can i buy gold at any Hyderabad branches..?
I hope the reply would be fast.!!

I have a scheme running
But no consideration for customers paying schemes of more than 50k.

Not a good service ..
don’t visit Khazana

I have purchased a set of bangles 2 weeks back. The design is good and looks beautiful. But the bangle has sharp edges, when I try to put it on or / wear them it leads to cut and injury. I request to please replace me the bangles. What is the use if I am unable to wear them. Please help me on this.

Complaining aganest staff behavior... Visakhapatnam @ Anakapalli branch

Bill counter is very late such that they had 3counters in that only 2counters are working so, for costumers it is becoming late to pay the bill.

In this corona situation why there are only two counters because the crowd is very heavy and also not taking any covid precautions i[censored] want u can check the CCTV photo age in your shop. Time-7.20pm to 8.00pm.Date-12/11/2020.

I don't know how you people managing customers it's shame on khazana jewellers. U people are cheating customers in the name of scheme. There is no Pre closure benefit to customer in scheme. Rudely behaving staff no manners how to deal with customers.

ITS A REALLY A CHEAP MARKETING YOU PEOPLE WILL GIVE CHEAP GIFTS AND AT THE TIME OF CLOSING THE SCHEME YOU ARE CHARGING FOR GIFTS.

KHAZANA GAVE ME A THIRD GRADED GIFT WORTH OF CHEAP AND AT THE TIME OF CLOSING THE SCHEAME YOU DEDUCTED 2500 RUPEES FROM ME.

YOU PEOPLE REALLY CHEATING CUSTOMERS.

I WILL REALLY TAKE THIS ISSUE FORWARD.

UNTILL U COMPANSATE ME.

ITS HAPPENED TODAY AT KHAZANA JEWELLERS KPHB.

YOU PEOPLE ARE CHEATERS INTERMS OF SCHEME.

regards

I took the scheme, But I am unable to do the payment. Please help me on how to do it.

Dear sir/ madam,

I have purchased 2 ear studs from khazana jewellery pvt ltd on 08.02.2020 of 16.390 gross weight at the cost of rs.74, 783/- and we have got the free gift of small prestige cooker of 3 lt capacity. The staff of khazana jwellery limited forcefully introduced savings scheme of purchase advanse scheme. I have paid rs.4, 000/- with receipt no 25mr[protected], further i couldn't approach khazana a s rao nagar for paying instalments due to covid-19 pandemic situation, and, i haven't received any messages and phone calls from khazana jewellery pvt ltd to remind me about the savings monthly instalments, today on 06.10.2020 i have approached khazana jewellery pvt ltd, a s rao nagar branch after covid unlock to pay the advance savings monthly instalments, but they rejected my request to continue the scheme or to refund my paid amount of rs.4000/- after my several requests, they agreed to pay by deducting of rs. 1331/- from rs.4, 000/-. They told me they are deducting rs.1331/- for the free gift given to me at the time of my purchase on 08.02.2020. I haven't agreed for the same, please do justice to me to get my full refund amount of rs.4000/- from kazana jewellery pvt ltd.

Sir Due to lock down and unavailable of income i had not paid scheme completely only 3 months i paid now i would like to pay remaining money but your team said the scheme policy expire on 25 sept and also telling you will not get any benefit and the gift which you collected that money also deducted this information they did not mentioned while joining in tge scheme please suggest me i dont want to extend that scheme and also not intrested to loose my money

I am unable to pay gold monthly scheme payment. While i am click on sbi we are getting an error, can u please help us how to pay the monthly scheme payment through on-line..

Tirupathi Manager vice achaledhu hot my family

Have paye the online payment of monthly scheme in khazana jellewry an i am three months onwors its not success till toay uring the lockown perio it was not able for me please help me. My membership no: 03mi5014

Rmn. No12240 paidi ramana 12241 paidi nagamani not recavary aug. Month. Open sbi online payment

I am not able to pay the monthly premium amount for the month of july 2020 through sbi online, previously from february i paid this premium through online only but now it is not possible, please clarify my problem.

We paid the scheme in chandanagar khazana an we thought to redeem the same in nellore khazana due to covid-19 situation.

We thought to purchase ornament on 26th jun 2020 – gold rate is 4904

Issue: we selected one ornament on 26th and it seems that is already taken by some other customer and we asked them to order the same. They said they will confirm the same and let us know.

Next day on 27th they confirmed they can place the order and we told about our scheme and khazana team said that they will check with chandanagar branch and process the same. We waited there for long hours on the same day and we left…. Same thing happened till today…i. E., going to shop and waiting there for long hours.

Every day they are telling one or the other story like

Initially they said we got confirmation that we can place the order.
With scheme amount we can’t make order
Chandanagar branch is not responding to redeem the amount.


Today’s gold rate is 5125 – 31st jul 2020

So from 26th to 31st gold rate variation per gram is 221. As your team is not aware of the process we lost these 6 days. And ornament wait is 49.8 grams.

Loss is 49.8 grams *221 = 10935/-

Could you please let me know who will bear the loss?? What is the remediation plan for this?