Well, I m informing you with due respect and for your inappropriate behavior with lot of negligence of providing loan amount to anyone of younger age without verifying his personal, financial and mental health details, along with charging such terms and conditions of interest rate or credit amount which aren't accurate and authentic as per Reserve Bank Of India.
I m Syed Sadiq Mahdi's Sister Shumail Mahdi, professionally a social worker. You have given a loan to my younger brother who is currently unsound from mind medically by Civil court of Lucknow. We have legal certificate regarding his poor mental health and if you people again try to contact to my brother i will fill complain against your application in cyber cell for giving loans to younger ones without application of RBI norms and conditions like other credit based commercial bank do.
If you need a phone call conversation for settlement you can call me [protected].
As i have concern for an amount you have provided to my younger brother but you people need to understand and follow guidelines properly. Don't engage such people who are mentally ill and aren't able to reimburse the loan amount.
If you will not understand my concern then i have to file a complain against you, i have all legal proof of my brother being unsound from mind.
Deal it sincerely.
Feb 9, 2022
Complaint marked as Resolved
Kissht customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2022
Kissht Customer Care's response Dear Madam,
We sincerely apologize for the inconvenience caused to you.
We regret to inform you that we are unable to view your contact details in our system.
Kindly, help us with your registered contact details on [protected]@kissht.com so we can check and get back to you with the best possible resolution.
Awaiting your response.
Thank you!
Team Kissht!
Please accept our sincere apologies for the inconvenience caused to you.
We do not tolerate such behavior from the executives and it is strictly not acceptable for any executive to use any kind of inappropriate language while speaking to the customer.
We want to investigate your case and take appropriate action on the same but to investigate further, we need the below details from you.
1) Chat/Call Recording with the executive
2) Date And Time of the call (You can share call logs screenshot)
3) Name of the executive if you have with you
Also, we regret to inform you that we are unable to view your contact details in our system.
Kindly, help us with your registered contact details on [protected]@kissht.com so we can check and get back to you with the best possible resolution.
Awaiting your response.
Thank you!
Team Kissht!