Kokilaben Hospital Complaints & Reviews

My father was admitted for chemo therapy which has been completed by 30/07/2021.
His ID KH[protected] .
I am trying to contact shailesh parmar in depoartment but his number is going on voice recording & even i have mailed to accountskokilabenhospitals.com
but no reponse from there.
my query is regarding refund of security deposit which is still not credited to my acocount.
Kindly send me the details on my...

My 85 year old mother was waiting to get an MRI done. We were told it would be a 5mins wait. Suddenly Abhishek comes with a film star, who looks fit and fine just complained of arm pain. They immediately sent him in while they made an 85year patient in a wheelchair wait for another 15mins. I thought an hospital such as this would serve an elderly patient with a bit more concern and care. Besides we are also paying just like the VIP for the...

I have been trying to get in touch with the Endocirnology department for the last 4 days. No one picks up the call on[protected].
When I called up the customer care number, this lady named Sabrina James, told me that thier lunch time is from 1 to 3 and then started shouting at me for calling between this time. i don't understand, is this really how hospitals are suppose to behave with patients....

Trying for appointment on daycare basis for OGD(Endoscopy) for last 4days.Nobody takes call on given no.[protected].We tried thru Doctors appointments, where they say that we hv to call on above no.only. Everytime after knowing our problem they talked in gastronomy dept.& Informed us that Mr.Rahul will call you(they took my mob.no.)but till now NOBODY CALLED BK....

Hello Team,

My name Aashish Jain, I was working with. Cognizant and my emp I'd is 628113.
I have raise claim for my Dad Bhavarlal K Punamiya in 28 Sep 2019 at Kokilaben hospital Mumbai.
I got call from hospital saying that they not received the ful and final payment for claim number:

20585152

Also we got conformation Medi buddy that they have made the payment but Shailesh Parmar/Nachiket...

Iam trying to access online report of patient govind singhania kh [protected], but it seems the password is sent to an unknown no, maybe wronly registered by you..My registered cell phone no should be [protected] & registered email id should be [protected]@gmail.Com.
Please do the needfull asap...

Hi on 27th Sep'21 I had to take my wife to hospital due to unbearable pain in back, stomach and abdomen where she was advised for emergency sonography, urine and blood test. In sonography department, nurses instructed not to drink water, while wife was crying with unbearable pain, but the nurses and doctors were just taking patients as per scheduled appointment. We had to remind them numerous times and then finally wife was taken for sonography...

KDAH is considered one of the best hospitals in the country. The doctors here are very experienced and deliver top notch treatment. When it comes to doctors and OPD, the hospital delivers it’s best. However, if you get admitted here or undergo a surgery, you will realize the hospital is pretty messed up. It’s extremely unorganised and the security and discipline is just a a “show”

Most nurses are confined to English...

I would like to have the contact number of dr dhaval darji from pediatric department contact number since he works and owns a rented hospital in jogehswari named anand hospital....

Highly disturbed and sad with the behaviour of your Dr. Shruti handling patients in Emergency Ward. I personally was having pain in my chest and went to ask her to guide me for which Doctor i should consult for my ailment and she just rudely replied me and told me to call the O P D appointment landline number and take the Appointment ruther then listening to me and checking me as if she was stressed out from her work....

My dad had been operated on the 17th of Feb 2021, on cashless for which the hospital had kept a deposit If rs.22973, which was told will be refunded on the claim settlement, it's been long the claim has been settled with the hospital but I haven't received my deposit yet.
Tried following up with the hospital but not reply on the same. Please look into it.

Patient name:chandrakant sheen markers
Patient id: KH[protected]...

My mother was a patient at KDAH. I paid a deposit sum during her checkout which they keep until insurance company pays them. Insurance company paid them on 17th May, 2021.

I am following up with them since then and today is 31st August, 2021 and they have not responded even once about the status of the refund of the deposit.

This behaviour makes me feel as if they are above me and that we are begging for our...

I am admitted in hospital since 12th midnight for my pain near left side of lungs. Firstly hospital did my test xray and blood samples than they did ct scan in ct scan they told me that i have affected from light phnemonia but covid reports wes normal than they did my digital ct scan nxt day from that they told me i am suffering from blood clots but they actually told me about my deases from my past records with hospital. And after 5 day...

I vijay desai along with my wife alka desai took second dose of covishield on 14 apr 21 at your hospital, now on downloading final certificate we are getting date of 1st vaccination as 14 apr 21 instead of 2 mar 21, we spoke to cowin helpline and they directed us to speak to the hospital where we have taken second dose, attaching here with certificate for ready ref...

Mai ek garib hu aur mera operation karne ke liye dr Sanjay panday ke pass aaya tha unhone mujhse700000 ₹leliye hai aur operation complete nahi kiye hai aur mujhe ghar bhej diye jab mai unke pass aane ko bolta hu to ek sal se bahana bana rahe hai aakhir wo chahte kya hai...

Im in hospital but 1) hospital ka 9 floor ka staff petion ko achesr treet nahi karata hai .. unko pata nhi hota hai ki petion ko kya hua hai doctor batate hai pr nursing staff bar bar unko batana padhta hai 2) billing staff ko bolneki tamiz nahi hai ...samnevala petion ke family members ko kya tetion rahti hai unko pata nahi rahta aur billing staf[censored]nse argument karte hai 3) lift ke staff hai wo 5 and 9 floor pe rukate nahi hai rat 9 bajne...

Myself
Wants room single classic
But hospital is offering
Single regular only
For Cashless

Hospital want in writing from HDFC to grant For Cashless in single classic room facilities

No tpa
no customer care
no front desk is replying

How to resolve???
[protected]...

This complaint is against the team lead nurse of ICU 7 who was on the morning shift on 21st July 2021. My mother in law was admitted in the ICU bed 52 from 13th July to 21st July. She passed away due to health complications on the morning of 21st July. After my husband signed all papers, they moved her mortal remains to the morgue. We then went to the hospital to bring her back home. It was an extremely difficult time for us. When it was...

This is to bring to your notice that so far it has been 6 months since discharge date, we have not received the refund amount INR 16029.91 in the account.

Kindly do the needful at the earliest as we have tried multiple times contacting your customer support but no reply.

Attached picture for your reference.

Regards
Gaurang...

On 25/05/2021 my mother got vaccinated at Kokilaben Hospital. At that time she forgot to take bill of vaccination. on the next day I called Kokilaben hospital and asked for the bill on my email. At that time they asked me to email me on [protected]@kokilabenhospitals.com. I did so, but got no response. once agained I called them. At that time they said that I have to collect the bill physically at vaccination billing counter. on dated 12/06/2021...