Koryo Complaints & Reviews

On complaint and post verification on 21jun 19 a replacement of defected part was ordered in the company, while the product is under warranty. (Bought 6 months ago). It was informed this will take 5 days. I am continuously following up in customer care (3 weeks now) but they are not providing a replacement part or replacement.
Everytime when i try reaching them they ask for more time/they will revert within "x" time but they never...

My previous service request no. 626964 dated 4th april 2017. I had bought
Kfp 1124 food processor from bigbazar shalimar plaza, eldee, sector 5, indira nagar, lucknow-226016. My kfp 1124 food processor is working but giving burning smell. Please resolve the problem as soon as possible.

While trying to call the koryo toll free[protected], it says that we are connecting you to service executive but after that one song...

Kwm6218tl fully automatic top loading washing machine 6.2 kg
I have purchased form big bazar kachiguda hyderabad dt,
[protected], invoice no. Tg[protected], sap dco. No. 94443408,
Buyer's order no. [protected].
My registerd mob. No.[protected], [protected].

I have tried no. Of times to customer care but they do not response. We have technical problem with washing machine since 1 week. Please help...

I have raised one complaint regarding non functioning of my koryo tv just after installation vide ticket no[protected] on 16/06/2019. My problem is yet to be resolved Which is contrary to your 72 hour redressal policy. The TV needs replacement. The customer care member only once visited the site but afterwards remained silent. Please resolve my case immediately otherwise I will take shelter under court of law.

Sd/-
Himansu...

Read all the grievances in respect of koryo products. I have the same experience. Purchased one 30 l convection microwave oven from big bazar, salt lake, in the year 2013. Faced problem from the very day of purchase. Once replaced but that too was of same experience. After inspecting 7 to 8 times, the issue resolved. But in june, 2019, the machine stopped working. Service centre observed that the magnetron and transformer required to be replaced....

Complain id[protected] date - 10th june. Registered for refrigerator problem which is just 2 months old. Till 13th june no visit... I called to call center which gets connected after a waiting of 38 mins... Had a concall with local service team who are busy in rajo (Local festival) and requested me for a visit on 17th and i was agree & got the local person's contact no to co-ordinate locally. Finally visit done on 18th june & technicians...

Already we raise the complaint on (17th june 2019) about the product of : koryo 1.5t portable ac kpa18af. From your side you never get any action.
We did not expect a defective product from a trusted company like you, and additionally your showing in the website like there is no pending complaints.
Already we mention first complaint, so from your side we didn't hear any proper resonse. So we will be approaching the consumer...

I bought koryo 1.5ton split ac from big bazaar ramdaspeth nagpur it work only one day then it shows e5 on the screen i complaint about it to big bazaar, koryo service center no action will taken by them till now one time they send technician but they come with wrong pcb which is required for it now i requested to big bazaar take your ac and give my refund within a day otherwise i will complaint in consumer court...

This is a complaint mail with regard to “koryo 1.5T portable AC KPA18AF” product, that was bought on 22/03/2019 by N. Chowdi Reddy, invoiced on the same date with Invoice no: TG[protected] was delivered to Anantapur. The AC functioning is not up to the mark and there is unidentified problem within the product from past a month. We have been calling your customer care with regard to repair of AC. It was a huge disappointment from your side,...

We purchased koryo portable air conditioner before 2 months, the first 2 days it worked properly and after it started consuming the whole power supply of house which is abnormal.As it is of 1.2 tons it is not working normally.please note this complaint.we already have other 2 a/cs which are of 1.5 tons and they both work properly simultaneously but koryo doesn't work even started alone thus there is no problem of power supply....

Hello,
I am Debjyoti Debnath from Sambalpur Odisha, having purchased a Koryo AC from Big Bazaar on 7 April 2019 and got it delivered on 30 April 2019 and installation on 21st May 2019. The day it was installed the next day it stopped working and we have to tolerate the heat since then. We registered a complaint on 25th May 2019 after requesting big bazaar to follow up.

After repeated request the technician came on...

I purchase 1 ton koryo ac on 27 january 2018. After one year they are not cooling. I complain to koryo company about ac but there technician is not come. I complain on 26 may 2019 and again on 31 may 2019 but there technician is not come
M family is very disappointed to koryo company.
Now you people ask me what i need to do now
Surender kumar
Block-d 3/2 mohan garden...

Hi,

I purchased a koryo ac 1.5 ton last year bearing invoice no. Mh[protected], buyer order no.[protected] dated 29.05.2018 and since two months it is getting internal noise for which we are unable to sleep properly and when i raised a ticket[protected], i got a call from one moin akhtar with mobile [protected] and he is not talking properly with the customer and stating that he will not do the service since i shifted the house...

I have purchased a Ac on 7 April 2019, but after installation it look it is Not Cooling properly, and after complaint no executive come to us.

Please make it ok or I will file case against koryo Company making fool o[censored]s.
Take the matter seriously.

Shashi Kalp dev
961, Shanti Colony.
Jagadhri.
[protected]....

Hello..

Koryo Service Center

This is Sourav Banerjee of 74 Nim Chand Moitra Street, Kolkata-700035 purchased 2 (Two numbers of AC's on February'2017, and done Extended Warranty for another 2 (two) years in the mean while my 1 (one) year free maintenance is over for both the AC's and falls under Extended Warranty (E.W) coverage. But while I call your customer care they told E.W is maintained by the AIG which...

Sir/ madam,
This side advocate vivek kumar dubey, from lucknow. I had purchased 1 ac in 2017.. Right now that is out of warranty.in the beginning of april ac stated making noise. I called at service center toll free number they depute executive he told me that 1 bearing of your ac is damaged and need to replace... This to inform you that bearing is out of market second part i start searching new motor... That is also not available...

Hi this is kamal i purchased koryo shaver 3 months back now that trimmer didn't working
I purchased in bigbazzar at racecourse branch coimbatore
Maximum replace the product or rectify the this issue i am very disappointed with this product
Koryo shaver machine purchase of 1900 rs
Kindly reply it
Name of kamalakannan mobile number is
[protected]
Reply me
Make soon as ready fy for...

We have recently purchased 1.5 ton koryo a c from big bazaar roughly about 2 weeks ago. Over the last two weeks the fan speed was in auto and the cooling of the room was instant... But since 2 days we have been facing the problem that the room was not getting cooled like it had been over the past week. So i please request you to send over a worker to look into the issue....

I hv purchased cooler from tarnaka bigbazaar recently. The is a/c is not cooling and i raised a complaint in the customer care & the customer care people did not respond porperly & they were not ready to solve the issue. There after i reached out bigbazaar team then they told me they resolve but until now nothing happened from the koryo team even after the service team visited. Also want to switch to a different brand due to their service...

I hv purchased cooler from ujjain bigbazaar recently. There is leakage in the cooler and i did complaint at bigbazaar no of times and they told me to resolve but not yet do any thing. Also tried many times on toll free but on toll free not able to log any complaints. Pl. Look the matter otherwise i hv take help from consumer forum. Hoping for the quick response....