Kotak Mahindra Bank Complaints & Reviews

Iopen account in Kotak Mahindra Bank and after few months they start debiting chages approx 300/- per month without prior noticing to me. Now I send an email to bank then they said that we have revised our some kind of rules so it is valid. How can a user know when abank revised their rules and i want to know who is an authority to moniter to the rules of the bank. How they can revised without intimation to customer.

Location/place: Rohtak
Name of company/service: kotak mahindra bank
Bank name: Kotak mahindra bank
Branch: Rohtak, Haryana branch
I have a bank account which is maintained on a zero balance.
Recently my account was debited Rs 400, the reason, mentioned was that they cut the balance in a promotion offer according to which the bank will deduce charges if i will not do any transection in the account.
what kind of promotion offer is this! what promotion does it offer to bank and what kind of goodness to it to customer.
please look into matter.
Thanks
Dr virender verma
phone:[protected]

Hi,

I used to deposit Rs 2000/- every first week of month for ECS payment of 1787 /- of my two wheeler loan. And, the bank used to clear it on 7th of every month. On Jan '13, I deposited Rs 2000/- as usual to pay my ECS. However , instead of clearing my ECS, the bank has deducted ECS return due Rs 393/- stating due to lack of balance in account ( which was incorrect ). Later again, the bank has again deducted Rs 843/- as second ECS due charge on 22nd Jan, Hence, instead of clearing my ECS, the bank has charged me ECS return charges which was around Rs. 1200/-. When i launch a complaint , then those people raised a ticket and close it without any resolution. I have again raised the issue , eventually the issue is still open with no resolution.

Please help me to get my money back from those frauds.

asked for loan closure several times but everytime different reason given by call centre and branch employees don't pick up phone. Money lost in phone calls and loan interest. Worst bank for finance

I have a salary account in my icici bank as i have purchase a new maruti car from autopace pvt ltd as company execuitve said you are living in pinjore so icici don't give you a car loan what you did you open a saving account in kotak bank and they will gave you a car loan and your emi is automatically deduct in your saving account and you just give a security cheque but my first emi they used my security cheque and didnot deduct my emi from my kotak saving mank and my icici bank cheque is bounce .i called but they simply said we will just check

I and my father has taken two policy 3 years back from KOTAK. Now my father is in use of money and when we approached kotak insurance we found that it was totally different terms and condition what you people have said earlier.
Firstly, I can withdraw my policy after 3 years with full amount of money if I want to, but now they are saying there will be an exit penalty.
Secondly, I can withdraw my first year deposit as it can only be withdrawn after maturity and the term is 20 years.
This is really pathetic on part of KOTAK insurance, when your agents were selling policy they told us I can completely withdraw my money anytime after 3 years.
I have trusted on this bank and had two policy and third one in name of my brother which i started recently, but it is really very depressing as I have lost Rs 50000 on my policies.
It is really kind of fraud which insurance companies are still playing by telling different conditions at the time of selling.

Aditya Kanodia
policy Number is - 01911467

Krishan Gopal Kanodia
policy number[protected]


Aditya Kanodia
EMAIL : sgaditya.[protected]@gmail.com
PH NO : [protected]

I HVAE A KOTAK CREDIT CARD LIMIT IS RS.40000,BUT AFTER USE 10000 I M PAYING MONTHLY MINIMUM AMOUNT FROM LAST 9 MONTHS ,4TH FEB 2013 I PAID MY OUTSTANDING DUES RS.14445. AFTER THAT CARD IS BLOCKED AND THE AUTHORITY SAYING THAT THIS CARD WILL NOT BE OPEN...I WANT TO KNOW WHAT IS THE RESION OF THIS DECISION WHICH IS TOTALLY DIFFERENCE FROM OTHER BANK CREDIT CARD.
PURNENDU KAR mail.id: [protected]@gmail.com

sir:
I have taken a " Kotak child advantage plan in Feb 2003 ( policy no :[protected] for a period of 10 years for assured sum of 150000/- and a quarterly premium of Rs 4290/-. from Kotak Life Insurance.
I paid my premiums regularly for ten years which means i have contributed nearly Rs 170000/- to the plan. My policy matured on Feb 7th 2013, and i received a SMS from my bank ( HDFC) that a NEFT transfer of Rs 200,374.19/-- as the maturity amount by Kotak. I am surprised the returns are so low and i do not see any advantage in this policy as the title suggests. I would like to highlight if i had invested this amount in a bank or in recurring deposit i would have got higher returns.
Will Kotak Insurance explain this attitude of putting customers to loss? Is this justified the returns they have paid to me?

thanking you,
sincerely,
mvlnsastry.

i have kotak smart advantage (uin-107L043V0) plan at my name but i have not received any bonus .policy date 28 08 2009 please inform about my plan and bonus anirudh vashisht policy no 01694636 clint id 53015022 .

I am supposed to get two free PVR movie ticket coupons if I spend more than 15000 in PVR credit card.
I got it in the first month, that was Nov 2012. But from the subsequent months they are giving only one coupon instead of two.
i.e. Three coupons are not given.
I have contacted customer care multiple times and always they keep asking me to wait a few days.
But they never come back....

Recently I applied for a Kotak League platinum credit card. This card was provided by one of the Kotak Associates

Name: Kadambani
Phone Number: [protected]
Employee Id: 38074, where I was promised the following features:

1. Waiver on Petrol
2. Waiver on Restaurants
3. Buy 1 get 1 ticket free on Book My show

I specially asked about the feature 2nd and 3rd(Book my show offer) as that were the ones which attracted me, however I can see that this feature does not exist on my card.
I discussed this with Kadambani on 17th Dec 2012 where she mentioned that this offer will start in another 15 days, however when I discussed the same with her on (11th Jan 2013), after around 25 days, the offer still does not exist.

When I mailed this issue to 'service.[protected]@kotak.com' where this was logged under SR#:1-[protected], but they confirmed that no such offers are held on my card.

Please look into this matter urgently.

poor tranjeksan cheq. se paisa nikalne jate he to 1 hr. lagta he aur cash jama karne jate he to 1 hr. lagta he

Dear sir,

I (Ramalakshmi) having a pvr credit card vide card no.[protected] with immediate effect i want to cancel my card for personal reasons. So far i have not used the above mentioned card even one time, so there is no outstanding amount aganist this card.

Please acknowledge the receipt

Regards
Ramalakshmi


Jan 18 (10 days ago)



Dear ms. Ramalakshmi,

This is with reference to your email dated january 16, 2013 regarding the concern raised by you.

We wish to inform you that we are currently in the process of investigating the matter and shall revert to you at the earliest but not later than 5 working days. Your service request no is 1-[protected].

Your continued patience is solicited in the matter.

Assuring you of our best services at all times.

Yours sincerely,

Vishal pandya
Assistant manager service quality
Office of the nodal officer, consumer bank.

Dt.28.01.2013
Dear mr. Vishal pandya,
As per my complaint lodged on 16.01.2013, you given reply on 18.01.13 giving service request no. 1-[protected], you are asked me to wait 5 working days but till today i have not received any message from you, again i am sending a remainder today i. E., on 28.01.13. Please look into the matter and cancel the charges levied by you.
Regards
Ramalakshmi

I have sent cheque for Rs.20309-towards payment of premium on policy No.02465412 customer ID no
54946794 in the name of
Shailesh More on[protected] at Co's Malad address. Not yet received acknowledgement /receipt of payment received.

Telephones are not working
More

I M CHEATED BY KOTAK CREDIT CARD SALES REP. WHO MADE FALSE COMMITMENTS AND NOW THE KOTAK CUSTOMER CARE IS BEING RUDE TO ME AND FORCING ME TO PAY THAT ANNUAL FEE. I HAVE NEVER USED KOTAK CARD, AND WITHOUT MY KNOWLEDGE AND CONSENT CARD IS RENEWED AND I AM SENT A STATEMENT WITH CHARGE OF ANNUAL FEE.
WHEN I CONTACTED CUSTOMER CARE, THEY ARE FORCING ME TO PAY THE ANNUAL CHARGE THEN ONLY CARD WILL BE CANCELLED. IF KOTAK CREDIT CARD DO NOT REVERSE THE CHARGE AND CANCELL CARD, I HAVE DECEIDED TO INVOLVE PRINT MEDIA AND CONSUMER COURT FOR JUSTICE AND MAKING AWARE GENERAL CUSTOMER ABOUT KOTAK'S CHEATING.

मै महेश चन्द्र बाहेती स्वतंत्रता सेनानी का पुत्र हू मेरे पिताजी ने भी जब तक जिन्दा रहे किसी भी देश के दुश्मन के आगे सिर नही झुकाया मै भी अन्याय को कभी नही सहन करुँगा जब तक जीँऊगा सच्चाई व न्याय के लिये प्रयास करुँगा।
कोटक बैंक महिन्द्रा बैंक द्वारा मुझे माह 31 मार्च 2009 मे कोटक स्मार्ट एडवान्टेज नाम से योजना मे निवेश करने हेतु प्रस्ताव किया तथा निवेश किये जाने से पुर्व मुझे पुर्ण विश्वास एवं भरोसा दिलाया कि इस योजना मे मेरे द्वारा निवेशित की जाने वाला धन प्रिमियम सुरक्षित है तथा कोटक महिन्द्रा बैंक अपनी सहभागी कम्पनी कोटक लाईफ़ इंस्योरेंश के द्वारा इस योजना कॊ संचालित एव निवेशित किये जाने वाले धन को व्यवस्थित करेगी कोटक महिन्द्रा बैंक तथा कोटक लाइफ़ इन्श्योरेंस कंपनी के विभिन्न पदाधिकारीयो के द्वारा यथा उपेन्द्र वशिष्ठ, अनुपम सिंघवी ,संदीप शोरानी, चिरंतन कोठारी,एवम अन्यो द्वारा मुझे पुर्ण विश्वास एवम भरोसा दिलाये जाने एवं तथा निवेशित किये जाने वाले किश्तो यथा प्रथम प्रिमियम दो लाख एवम आगामी दो वार्षिक किश्तॊ मे पचास हजार से कम निवेशित किये जाने की योजना बताई तथा कथन किया कि उक्त आगामी दोनो प्रिमियम आपके खाते से इ सी एस द्वारा निवेशित किये जायेगे बैंक अधिकारी प्रतिनिधियो तथा सहायक बीमा कंपनी के कर्मचारीयो, अधिकारीयो द्वारा पुर्ण विश्वास एवं भरोसा दिलाये जाने पर मेरे द्वारा कोटक कंपनी की उपरोक्त योजना मे धन निवेशित किया गया तथा छपे हुए खाली फ़ार्म पर मेरे हस्ताक्षर कराये गये तथा प्रथम प्रिमियम की राशि रुपये दो लाख अदा किये गये तत्पश्चात मुझे बैंक द्वारा भेजी बीमा पोलिसी प्राप्त हुई बीमा पालिसी प्राप्त होने पर उस मे दर्ज विरोधाभासी तथ्यो तथा प्रिमियम के भुगतान की किश्तॊ मे गलत तथा मुझे प्रस्तावित तथ्यो से विपरित शर्तो के लिखे होने की सुचना एव प्रतिकार कोटक अधिकारियो तथा योजना प्रस्ताव करने वाले बैंक अधिकारियो यथा उप्रेन्द्र वशिष्ठ, अनुपम सिघंवी,संदिप शोरानी, चिरन्तन कोठारी को किये जाने पर उक्त सभी ने यही आश्वासन एव विश्वास दिलाया तथा बताया गया कि उक्त प्रस्ताव योजना वेसी ही है जैसी उनके द्वारा मुझे निवेशित किये जाने से पुर्व बताई तथा प्रस्तावित की थी पालिसी दस्तावेज मे सशोधन शीघ्र ही करवाने का मुझे भरोसा विश्वास दिलाया मगर अफ़सोस अभी तक मुझे सशॊधित यथा मुझे प्रस्तावित किये अनुसार दस्तावेज प्राप्त नही हुआ है। इस षडयंत्र मे मेरे द्वारा दिया चेक, विभिन्न पत्र तक बैंक अधिकारीयो द्वारा मुकरा जा रहा है। मेरे द्वारा जो भुगतान आदेश दिया गया था उक्त भुगतान आदेश ”कोटक लाइफ़ इंश्योरेस” स्थान ”जोधपुर” के नाम से दिया गया था मगर भुगतान किस प्रकार से किसी अन्य नाम से संचालित होने वाली कम्पनी के खाते मे किया गया कई बार इसकी बैंक से जानकारी मागने पर आज तक अपने अपराध को छुपाने के उदेश्य से बताया तक नही गया है।
यदि मेरे नाम का कोई चेक हो तथा अगर उसमे एक अक्षर का भी फ़र्क हो तो बैंक मुझे कहती है की आप चेक का भुगतान नही ले सकते तो उक्त भुगतान आदेश ”कोटक लाइफ़ इंश्योरेस” स्थान ”जोधपुर” अन्यत्र करना षडयंत्र पुर्वक किया गया अपराध है।
कोटक द्वारा जारी पत्र प्रस्ताव की प्रतिया पुरे कोटक समुह के सभी अधिकारीयो यथा के वी एस मेनन उदय कोटक सुरेश अग्रवाल सतीश राजा राम,सरिका प्रसाद, एन वेंकेटेश गीरी,विराट दिवान जी, बिना चन्दरन,महेश बाला, चिन्तन बैध्य, शंकर आर्चाय ,ठाकुर भास्कर सहित प्रत्येक निर्देशक सदस्य को भेजी जा चुकी है कई बार विभिन्न अधिकारीयो के साथ मामला सुलटाने के नाम पर वार्ता रुबरु , फ़ोन पर भी की गई मगर अभी तक का अनुभव यही रहा है की कोटक का मकसद तथा जैसा अनुपम भार्गव ने बेहद गर्वोक्ति तथा माननीय न्यायालयो के बारे मे भद्दी टिप्पणी करते हुए कहा की कोई हमारा कुछ नही बिगाड सकता है कोटक की पालिसी यही है की एक बार हम कर्मचारीयो के जरिये किसी भी प्रकार से येन केन प्रकेरेण तरिके से बैच देते है फ़िर कोई हमारा कुछ नही बिगाड सकता है एसा नही है की कोटक के निर्देशक मण्डल कॊ पता नही है सभी को पुरे प्रकरण का पता है सभी को मेरे द्वारा पुर्ण सबुत यथा विडियो रिकार्ड एवम फ़ोन रिकार्ड तक भेजे जा चुके है मगर लगता है की अनुपम भार्गव का कहना सही है पुरा निर्देशक मण्डल इस प्रकार से आम जनता के साथ ठगी मे संरचित रुप से परोक्ष रुप से सम्मिलित रहता है यही नही लिखित मे सुचित्रा एन पुजारी द्वारा स्विकार भी किया गया है की कोटक के अधिकारियो द्वारा गलत रुप से गलत तथ्यो के मिथ्या एवम सब्ज बागी वर्णन पुर्वक मुझ सहित अन्य लोगो को पालिसी दी गई है वेलकम काल के दोरान ही कोटक कॊ इस समुची ठगी की जानकारी हो गई थी मगर जैसा की अनुपम भार्गव की गर्वोक्ति सही है मुझ जैसे मजदुरी करने वाले के साथ ठगी कारित की गई।
अनुपम भार्गव ने स्वय मुझे जो प्रिमियम मे कटोती का जो पत्र तत्समय शाखा प्रबधक उपेन्द्र वशिष्ठ द्वारा जारी किया गया था को फ़ाडने के उदेश्य से षडयंत्र पुर्वक देखकर वेरी फ़ाई करने का बोलकर अन्य निवेशक सुरेश डागा के घर पर आकर वेरी फ़ाई भी किया गया। उसका फ़ाडने का उदेश्य सफ़ल नही हो सका क्यो की मै विडियो रिकार्डिग कर रहा था।
सतीश राजा राम के साथ हुई मिटिंग मे भी सतीश राजा राम एवम अन्य अधिकारीयो ने माना की था की हमारे साथ ठगी के उदेश्य से ही कपटपुर्वक झुठ बोलकर यह पालिसी दी गई।
मुझ तक जो भी सबुत रहे है उन सभी का सार यही रहा है की कोटक समुह के रुप मे स्वय को दर्शित करते हुए धोखा घडी कारित की गई है।
31मार्च 2009 से पालिसी मेरे पास आने तथा वेलकम काल पर सच्चाई के प्रति सन्देह होने पर मेरे द्वारा लगातार उपेन्द्र वशिष्ठ अनुपम सिंघवी, चिरंतन, अनुपम भार्गब, राहुल जैन, मुकेश चोधरी, सन्दीप सोरानी,
एवम अन्य उच्चाधिकारियो निर्देशक मण्डल पदाधिकारियो से लगातार सम्पर्क किया तथा बारम्बार मुझे न्याय की गुहार की जाती रही है मगर सत्य यही लग रहा है की अनुपम भार्गव की गर्वोक्ति को पुरे कोटक समुह का पुर्ण समर्थन है सायोगिकता है। उक्त मींटिगो की भी विडियो रिकार्डिंग भी कोटक को दी जा चुकी है।
वेलकम काल के दोरान ही मेरे द्वारा समुची सचाई को बता दिया गया था तथा अनुपम सिंघवी से भी बात करवा दी गई थी तथा मेरे द्वारा बारम्बार वेलकम काल की रिकार्डिंग की मांग किये जाने के बावजुद पारर्दिशता कॊ दरकिनार करते हुए सबुतो को छिपाकर कोटक समुह अपनी धोखा घडी को येन केन प्रकेरेण दबाने की कोशिश कर रहा है। बारम्बार माँग किये जाने के बावजुद अपने अपराध को छुपाने के उदेश्य से अभी तक मुझे नही दी गई है। यही नही अपने अपराध कॊ छुपाने के लिये कुट रचित दस्तावेज भी तैयार किये है।
यद्दपि मै मजदुरी कर जीवन यापन करता हु तथा मेरी सालाना आमदनी यदि मुझे पुरे साल अधिकतम दिनो मे काम मिले तो लगभग सवा लाख, डेढ लाख तक मिलती है जिसके आयकर के रिर्टन की प्रति भी खाली फ़ार्म पर हस्ताक्षर कराते समय मुझ से उक्त बैंक अधिकारीयो द्वारा लिये गये। यह भी समझ से परे है की जब मेरी सालाना आमदनी यदि मुझे पुरे साल अधिकतम दिनो तक काम मिले तो लगभग सवा लाख, डेढ लाख तक मिलती है प्रतिवर्ष दो लाख प्रिमियम की पालिसी कोई अन्य बीमा कंपनी नही दे सकता है तो कोटक महिन्द्रा ने कैसे जारी कर दी। पुरे वर्ष मजदुरी नोकरी करने पर जो मजदुरी मिलती है उसी मे मुझे खाना, कपडे का ख्रर्च निकालने के बाद जो बचेगा वही तो मै बचत के रुप मे कही जमा करवा पाऊँगा या कही से उधार लाकर जमा कराउँगा। और कोन मुझे उधार देगा की मुझे कोटक को दो लाख देने है जिसकी वापसी संदेहास्पद है। यही नही राजस्थान राज्य सरकार कॊ नुकसानकारित करने तथा स्टाम्प ड्युटी की चोरी करते हुए जोधपुर के निवासी ,जोधपुर मे धन प्राप्त करने के बावजुद, तथा जोधपुर मे ही सम्पुर्ण कागजी कार्यवाही करने के बावजुद राजस्थान राज्य सरकार कॊ स्टाम्प ड्युटी तक नही अदा की है।
जिसका कारण अनुपम भार्गव ने बताया की यदि किसी को क्लेम करना पडे तो मुम्बई मे हमारी कम्पनी आराम से "रगड" सकती है।
इस बारे मे पडताल करने पर पता चला की बैंक के अधिकारीयो ने गलत रुप से मुझे मार्च 2009 मै जिसके यहा पर मजदुरी-नोकरी करता था तथा उस फ़र्म का खाता भी कोटक बैंक मे है उक्त फ़र्म एस एस इण्डस्ट्रीज का मुझे भागीदार बता कर यह पालिसी जारी की गई है यानि बस चलता तो मुझे कही का राजाधिराज महाराजा बता कर बस पालिसी देनी थी। यही नही अपने अपराध कॊ छुपाने के लिये कुट रचित दस्तावेज भी तैयार कर मुझे व्यापार मे घाटा होना तक बता दिया।
अनुपम सिंघवी द्वारा अपनी टीम यानि उच्चाधिकारीयो लिखे पत्र मे भी उक्त सच्चाई कॊ स्पष्ठ रुपसे स्विकारा है।
सरथ राज शेटटी द्वारा भी तमाम तत्थो की पुष्ठी की गई है। शुक्र है की वेलकम काल से मुझे सन्देह हो गया तथा मेने ऑडियो विडियो रिकार्ड तथा लिखित मे प्रत्येक आपत्ति करने का सुझाव मान लिया अन्यथा मै अपनी सच्चाई का क्या करता।
मगर मै एक स्वतंत्रता सेनानी का पुत्र हू मेरे पिताजी ने भी जब तक जिन्दा रहे किसी भी देश के दुश्मन के आगे सिर नही झुकाया मै भी अन्याय को कभी नही सहन करुँगा जब तक जीँऊगा सच्चाई व न्याय के लिये प्रयास करुँगा।

Sir,

With reference to the above mentioned subject, I want to attract your kind attention towards fraudulent behavior of some notorious persons who are swindling the innocent people by investing their money in various Private Life Insurance Companies. I am also a victim of this concoction.

On 15 November. 2011, when I was posted in Rewa (M.P.), an unknown person contacted me over cell phone. He introduced himself as “Rishabh Sharma ([protected])”, Head, Logging department, IRDA, New Delhi. He told that a benefit of Rs.137000/- had been declared on my ongoing ICICI Prudential Life policy. I ignored his call. Then he again called me and reminded me that some other person from his department had informed me two month back about this offer but I had rejected. Now an agent of some Insurance Company is going to claim for this offer because you have given him signed authority letter. Firstly I doubted him so he took me in conference and make me talk to his senior officer Mr. R.K. Desai ([protected]) at IRDA Bangalore. Who confirmed that the call was being made from IRDA only. Mr. Rishabh Sharma then added that “You can still claim for the benefit. But for this you have to purchase a policy of Rs.40000/- from any one of following Insurance Companies but remember tomorrow is last day for claim”.

1. Kotak Life Insurance
2. Birla Sun Life Insurance
3. HDFC Life
4. TATA AIG
5. Bharati AXA Life.

He assured that the invested money (Rs.40000/-) will be credited back in my a/c with above mentioned benefit of Rs.137000/- after 72 days. I agreed and next day Mr. Anand Shrivastava ([protected]) from Kotak Life Insurance visited me, completed formalities and collected the cheque of Rs.40000.00 on behalf of Kotak Life Insurance.

I got transferred to Varanasi(U.P.) and joined my duties at Varanasi on 21 November, 2011. Mr. Rishabh Sharma pursued me once again in second week of January’2012 and misled me to purchase one more policy from Kotak Life Insurance of Rs.99999.

On 15 May, 2012, when 72 days period completed, Sameer Malhotra ([protected]) , who was telling himself from IRDA fund department, rang me and said that the benefit which was committed by Mr. Rishabh Sharma Is ready to be credited in your account against the policies purchased by you. He demanded for BTC (Benefit Transfer Code) and Bank a/c number. I informed him that I have no BTC. Then he suggested me to contact my proposer i.e. Mr. Rishabh Sharma. I dialed Rishabh Sharma and demanded for BTC. Then he told me to further invest Rs.56000.00 to get BTC. Nothing to say how hard I faced arranging the money for all above mentioned policies the details of those are as following:

1. Policy name- Kotak Capital Multiplier Plan (UIN-107N011V01), Policy No. 02407308, Date of Commencement. 17.11.2011, Premium amount 40000.00, Policy Holder – Shashi Prabha Singh

2. Policy name- Kotak Assured Income Plan (UIN-107N069V01), Policy No. 02437850, Date of Commencement. 20.01.2012, Premium amount 99999.00, Policy Holder – Shashi Prabha Singh


After that Mr. Rishabh Sharma never responded my call. On 17 June, 2012 I received a call from Mr. Abhinav Kashyap ([protected]). He told that he is assistant of Rishabh Sharma. He said that the process to get the BTC went waste because you had not invested the money in desired amount. Rishabh Sharma is not available in New Delhi due to family problem. All pending files of benefit distribution are being forwarded towards RBI to be finalized. He demanded money in cash along with photocopy of PAN card, address proof & saving bank a/c no. through First Flight Courier at the address D/1092, Sector 63, Noida addressing to Mr. Sanjeev Kothari. Since I had invested a huge amount and did not want to lose that amount so I sent money in cash too at the desired address to invest in the policy.

On 29 June, 2012 Abhinav Kashyap further demanded money in cash by courier. But it was quite enough and was intolerable for me. I browse the net and felt very shocking to see that a number of such type of complaints including the complaint by Mr. Achal Tiwari, Lucknow were already lodged to IRDA. I enquired about the address at which courier was dispatched and found that also was fake. I trusted Rishabh Sharma & his ally in the name of IRDA but they with the conspiracy of Kotak Life Insurance Company Officials/Agents defrauded me and looted my hard earned money. I discussed with Abhinav Kashyap in detail over cell phone and recorded his voice. Two voice recordings in which he has accepted the receipt of the cash amount through courier are being attached with this for kind information.

The different land line and cell phones used in this cheating are as under.

Land Line Nos.
1.[protected], [protected], [protected], [protected], [protected], [protected]

Cell phone nos.
1.Rishabh Sharma – [protected], [protected], [protected]
2.R.K. Desai – [protected]
3. Sameer Malhotra – [protected]
4. Abhinav Kashyap – [protected]
5. Amit Agrawal – [protected]
6. Akhilesh Mitra – [protected]

As I mentioned earlier above mentioned investments have been made by conspiracy of Kotak Life Insurance Company and Agencies concerned. Because just after each call of Rishabh Sharma I received a call from Life Insurance Company agents / representatives stating that “It is informed by our H.Q. that you want to purchase a policy from our company. We are sending our representative for the formalities on such and such time”.

Since I have other liabilities and am not in position to pay such a huge amount as annual premium. Therefore I request you to kindly cancel both policies and recoup the invested money to me at the earliest and to take a strong action against the criminals involved in this racketeering in the name of IRDA in order to avoid further cheating with any other innocent in future. Otherwise I will be bounded to lodge FIR against the company representatives & agency concerned.


Thanks & regards

-A.B. Singh, Scientist-D
NIC, Commissioner Office
Varanasi(U.P.)
Cell-[protected]
e-mail. singh.[protected]@nic.in


To,




Sub: - Regarding fraud & racketeering in the name of IRDA.

Sir,

With reference to the above mentioned subject, I want to attract your kind attention towards fraudulent behavior of some notorious persons who are swindling the innocent people by investing their money in various Private Life Insurance Companies. I am also a victim of this concoction.

An unknown person contacted me over cell phone. He introduced himself as “Nitin Bhardwaj([protected])”, Head, Logging department, IRDA, New Delhi. He told that a benefit of Rs.185000/- had been declared on my ongoing ICICI Prudential Life policy. I ignored his call. Then he again called me and reminded me that some other person from his department had informed me two month back about this offer but I had rejected. Now an agent of some Insurance Company is going to claim for this offer because you have given him signed authority letter. Firstly I doubted him so he took me in conference and make me talk to his senior officer Mr. Rishabh Tripathi ([protected]) at IRDA Bangalore. Who confirmed that the call was being made from IRDA only. Mr. Rishabh Sharma then added that “You can still claim for the benefit. But for this you have to purchase a policy of Rs.35000/- from any one of following Insurance Companies but remember tomorrow is last day for claim”.

1. Kotak Life Insurance
2. Birla Sun Life Insurance
3. HDFC Life
4. TATA AIG
5. Bharati AXA Life.

He assured that the invested money (Rs.35000/-) will be credited back in my a/c with above mentioned benefit of Rs.185000/- after 72 days. I agreed and next day Mr. Ganshyam ([protected]) from Kotak Life Insurance visited me, completed formalities and collected the cheque of Rs.35000.00 on behalf of Kotak Life Insurance.

Same day After,Mr. Rishabh Sharma pursued me once again in second week of October ’2011 and misled me to purchase one more policy from Kotak Life Insurance of Rs.45000 Then release benefit 3.5 lakh with is 60days.


On 15 April, 2012, when 72 days period completed, Anurag Gupta ([protected]) , who was telling himself from IRDA fund department, rang me and said that the benefit which was committed by Mr. Rishabh Tripathi Is ready to be credited in your account against the policies purchased by you. He demanded for BTC (Benefit Transfer Code) and Bank a/c number. I informed him that I have no BTC. Then he suggested me to contact my proposer i.e. Mr. Rishabh Sharma. I dialed Rishabh Sharma and demanded for BTC. Then he told me to further invest Rs.30000.00 to get BTC. Nothing to say how hard I faced arranging the money for all above mentioned policies the details of those are as following:

1. Policy name- Kotak Capital Multiplier Plan (UIN-107N011V01), Policy No. 02377267, Date of Commencement. 4.10.2011, Premium amount 35042.00, Policy Holder – Achal Kumar Teweri

2. Policy name- Kotak Assured Income Plan (UIN-107N069V01), Policy No. 02392606, Date of Commencement. 20/10/2011, Premium amount 45020.00, Policy Holder – Achal Kumar Tewari


After that Mr. Rishabh Tripathi never responded my call. On January, 2012 I received a call from Mr. Suresh Nair ([protected]). He told that he is assistant of Rishabh Tripathi. He said that the process to get the BTC went waste because you had not invested the money in desired amount. Rishabh Tripathi is not available in New Delhi due to family problem. All pending files of benefit distribution are being forwarded towards RBI to be finalized. He demanded money in cash along with photocopy of PAN card, address proof & saving bank a/c no. through First Flight Courier at the address D/1092, Sector 63, Noida addressing to Mr. Sanjeev Kothari. Since I had invested a huge amount and did not want to lose that amount so I sent money in cash too at the desired address to invest in the policy.

The different land line and cell phones used in this cheating are as under.


Cell phone nos.
1.Rishabh Tripathi – [protected]
2.Unknow - [protected]
3. Nitin Bhardwaj – [protected]
4. Suresh nair – [protected]
5. Anuraj Gupta – [protected]
6. Atul Pathak – [protected]
7 unknow- [protected]
8 Vikram Chauhan [protected],[protected]
9 Chakravarti [protected]
10 Anil Bakshi- [protected]
11 unknow [protected]
12 Agent Archana Jha [protected]
13 Kotak Employee [protected]
14 Kotak local Agent support [protected]


As I mentioned earlier above mentioned investments have been made by conspiracy of Kotak Life Insurance Company and Agencies concerned. Because just after each call of Rishabh Sharma I received a call from Life Insurance Company agents / representatives stating that “It is informed by our H.Q. that you want to purchase a policy from our company. We are sending our representative for the formalities on such and such time”.

Sir, I complain many time, But Kotak Company & agent say , “15 Day free looking period is gone, This is your choice policy continue or lapse.

Please help policy amt Refund & any action Fraud Agent & supporting person.

Thanks & regards

Achal Kumar Tewari
14/626 Murad Ali Lane
Nai basti
Lucknow

[protected]
[protected]@rediffmail.com

NEFT Charges without notice
Hi Kotak Bank Customer Service

I am holding a corporate Edge salary account with kotak bank . Initially the bank promised a whole lot of endorsements like better interests, free transactions and free transfer ,etc. I believe the motto has now changed and I believe now kotak bank doesn't understand the service that should be given to a corporate account holder , that they promise while opening the account.

I noticed that there was a charge deducted from account for an NEFT , I called the customer care and to my disappointment the customer service officer told that there are charges applicable for neft ,cash withdrawal, annual card charges etc that has been incorporated since october 1 ,2012 , without notifying the corporate customers in any mode(neither call nor email).

I called the customer service which went in vain .I have been facing issues since opening the account .

I need more clarifications on the same and need proper assistance from kotak side ,else I have to close this account with immediate effect .

Thank you
sanjib dey

I went through the url i.e. www.Kotak.Com , and found the following :

free electronic fund transfer

transfer funds to third party accounts in other banks, without drawing a demand draft or a cheque, by using our electronic fund transfer facility. With this facility you can save on demand draft making/Couriering charges and also transfer funds faster!

Hi I have a Savings bank account with Kotak its salary account which I am not using for the past 1 year, however I have maintained a lot of balance last year, and I deposited a cheque of rs.2070 rs on 01-Dec-12, but later I was able to withdraw only 1300 from my account they have deducted 700 rs without any reason and I am unable to contact customer care as well as its automated, pls help me to get my money back as its poor customer service from Kotak

I had purchased a Kotak Life Insurance policy (Smart Advantage Plan) from one Mr Dhiraj Singh (M: [protected]) of VServ, commencing 4 January 2010. I want to know the surrender value of the policy, having completed 3 years, the essential lock-in period.

Kotak Life Insurance has not been responding to my emails of 4 and 10 January 2013, to [protected]@kotak.com.

VServ contact Nos[protected] and the mobile No of Mr Singh are also not reachable. The Policy document mentions the Advisor as VServ Insurance Solution-New Delhi-DM-06.

Subhash Chandra Rastogi
M: [protected]