Claimed

Kotak Mahindra Bank Complaints & Reviews

1.5
Last updated Apr 25, 2024
Complaints 4806
Resolved
1326
Unresolved
3480
Quick Links
Statistics
Share
Contacts

File a complaint to Kotak Mahindra Bank

Having problems with Kotak Mahindra Bank?

File a complaint and get it resolved by Kotak Mahindra Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Kotak Mahindra Bank
Customer Service Contacts

Kotak Mahindra Bank Phone Numbers

Toll free
1800 02 6022
548
406

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 213

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
Lojr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deprived of one installment at surrender

Address:Maharashtra

To,
Plan: Kotak Super Advantage
Policy No:[protected]Client ID[protected]
Plan Description – Unit-Linked Endowment Assurance Plan
Policy Start Date – 06/01/2010
Installment Paid -4
Dear Sir,

I have paid 4 installments of Rs.20,000/- Last installment paid on Policy Deposit Receipt no.71601190 dt.08/01/2013.
My total investment of Rs.20,000/- for 4 years is 80,000/-
Since...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
N
nitinjin
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WEB PAY CHARGES

Address:Mumbai Suburban, Maharashtra

I paid total dues (Little extra to round off)before due date to KOTAK BANK towards usage of credit card . I was shocked to receive demand for Rs. 10.61 towards WEB PAY charges. When contacted customer care , and after several e-mail I received reply that , As per internal policy guidelines KOTAK CREDIT CARDS will charge for web payments. Companies welcome request for e-statements, KOTAK wants me to use cheque (Which does not come for free...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Praful Kadam
Report
Copy

worst customer service

Address:Maharashtra

I am experiencing your horrible customer service for last few days.
Your personal loan executive collected all the documents from me from ghatkopar west branch before 13 days and since then not picking up my calls. I am unable to know the status of my loan request.
kotak will be responsible if my documents are misused.
as a genuine customer I am going to post this everywhere I can till I get response....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rathod_sandip
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong ATM Card Provided

Address:Bangalore, Karnataka

one month ago I opt for Kotak Mahindra saving account, I opted two account, one for my wife and another for my self.
Inititally they didn't provide any ATM card to me, I escalted issue, they didn't listen, I called the sales guy, then I got ATM Card, however didn't receive any PIN number, again I called customer call and sales guy, received ATM PIN number after long time.

Now, I have ATM card and PIN,...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
vasantha.seenappa
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rejection of application

Address:Bangalore, Karnataka

Dear sir
I vasantha.s having a kotak urbaane credit card no-[protected].I had applied for kotaak urbane gold
credit card Application no[protected].I have received a letter saying that the application for kotak urbane gold credit card has been rejected.As i am your customer from past 2 years and i do not have any outstanding.I want to know the reason for cancelling my application.
Regards
Vasantha.s...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
B
brijesh m patel
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra charges,

Address:Anand, Gujarat

i am using kotak credit card before four month and i deactivated with customer care center at that time on 30th of march 2013 and i paid 250RS of my total bill amount in cash at vv nagar branch as customer representative said to me and also at branch office also i conform regarding my card deactivation and they said ok if you pay 250 rs theen your card will deacivate.

But before two day i get a call from bank and they said...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
goparajug
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Without disbursing loan amount deducted my EMI

Address:Hyderabad, Andhra Pradesh

In my personal loan, it is a balance Transfer from Citi Bank to Kotak Bank with 2% lesser interest rate offer as committed by Kotak bank. Without disbursing loan amount deducted my EMI from the same Kotak bank saving's account. After given complaint they have not reacted and given mail after one month and saying that your address verification is negative and asking me for Loan Cancellation Letter duly signed by me and one cheque for...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
harirambabu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kotak Bank - Salary Account

Address:Bangalore, Karnataka

I am Harirambabu M R, opened salary account in Kotak bank on June 2011.
Saving A/C Number: [protected]
Before opening the account, Kotak bank representatives given lot of good information(but really, all are fake) about the bank.
But after opened the account , i faced the following issues.

1. I have given the request to change my mobile number - They took 3 months to change the mobile number.
2....
Helpful
Be the first one to find this review helpful
Found this helpful?
28 Comments
Report
Copy
K
Kemsy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment

Address:Rangareddy, Andhra Pradesh

Hi.I had an account with Kotak Mahindra Bank for some time.I submitted a request for the account to be closed on 27th April at one of its branches.Address-Ground Floor, Plot No. 964, Vasanthnagar Colony, Hydernagar Cross, Kukatpally,, Dist. Ranga Reddy, Hyderabad 500072, Hyderabad, Andhra Pradesh 500072 The person incharge tore my checkbook and debit card infront of men and assured that the account will be closed and i also received the F&F...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
J
Jayparwani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kotak Mahindra Bank - Personal Loan - Fake Interest Rate

Address:Maharashtra

I wanted a personal loan and so first I approached HDFC bank. They were ready to give me personal loan at interest rate 15.5%.
Till the time I was thinking to apply, I got a call from Kotak Mahindra Bank regarding personal loan. After few rounds of discussion they agreed to give me a personal loan at interest rate @ 14.75%.
But this was communicated verbally over phone.
I have account in Kotak Mahindra bank since 4 yrs...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
neerajsharmapatiala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAYMENT OF FULL AND FINAL PROVIDENT FUND AMOUNT

Address:Patiala, Punjab

Sir,
I was working in Kotak Mahindra Bank from 16 July 2007 till 15 June 2010 as Deputy Manager, and my employee code is 13579, before this I was working in HDFC Bank, I have submitted all form required for the Full and Final payment of my PPF but the same has not been credited to my Kotak Bank account no. [protected] till date.

You are kindly requested to look into the matter and get the Full and Final payment...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
samharsh81
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly charging interest

Address:Mumbai City, Maharashtra

Complaint against Kotak Bank Personal Loan department, where in they approved my loan on 29th April 2013, however they did not disburse the loan till the 15th May 2013. now they sent me a letter saying that my emi is due on 1st June 2013. I have no problems paying the emi, however they have charged me the interest for the entire month from 29th April till 31st may 2013.

They disbursed the amount after the 15th so then the interest...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
piyush Kashiwala
from Mumbai, Maharashtra
Report
Copy

issue of credit card with any permission

Address:Ahmedabad, Gujarat

kotak mahindra Bank has issue credit card with out any permission I did not apply for credit card, however kotak bank issue credit card and i did not use card and i have discuss with consumer help line then after bank is sending me a fee charge , late fee and payment letter,
My self Piyush kashiwala
Mail Id [protected]@yahoo.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vaibhav Dhasmana
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FMP taxation error not being resolved

Address:Mumbai City, Maharashtra

I had invested Rs20 lakhs into an FMP (Fixed Maturity Plan) Kotak Series 86, Growth, INF174K01II9 on 24/04/2012 through my HSBC NRE account[protected] for a period of 370 days.

I have received a maturity amount of Rs21,53,462.81 on the 29/04/2013. Kotak has deducted a TDS of Rs39,820 (22% tax) which has been done erroneously. Clearly capital gains tax laws in India state that tax applied should be lower of 11% or 22% adjusted...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohammad1987
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Saving Account being Debt Freeze without any Intimation

Address:Pune, Maharashtra

Hi, I have a Salary account with Kotak Mahindra Bank in Jan-2010 which had a tie up with my previous organisation, i left it in June-2011 and in Sep-2011 i joined a new organisation. Firstly i was told that if in your account you salary is not credited for more than 3 months your account will be converted to normal saving account. So for this reason i have kept a good amount in my account in kotak bank which is more than their monthly average...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saxenamaneeka
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment

Address:Lucknow, Uttar Pradesh

This is to bring to your knowledge crucial facts related to a fake recovery racket running in Lucknow (Uttar Pradesh) and New Delhi. The modus operandi of the racketeers involved in this is thus - the racketeers call former-debtors of various financial institutions and mentally harass and threaten them and their family members by impersonating themselves to be either Police or CBI personnel, or officers of Courts of Law. Shockingly, even...
Helpful
7 other people found this review helpful
7 found this helpful
21 Comments
Report
Copy
N
niranjan55
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

its a torcher bpo company

Address:Andhra Pradesh

guy s here my voice...... for searching of job.. if ur getting job in kotak mahindra. Its really doing correct work or not " idonot know". But i am saying truthrul of listen... don't join in that one .. it's torcher.. dont join ... please guys buy////...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vishnu Kumar
from Delhi, Delhi
Report
Copy

NOC

Address:Delhi

I have requested NOC on 2nd may, loan account no-557443,on the name of k.v.govind nambiar, when I visited lakshmi nagar branch they said that they will courier noc in 3-4 days, but it is not received yet..so plss inform us that, when we will receive noc, plss give us a response asap...thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
achal tewari
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misselling

Address:Lucknow, Uttar Pradesh

I complain contiue Kotak Mahendra & IRDA Till may 2012 , My Policy lapse in Oct 2012,
Kotak company say, Your policy is lopse mode, Then no result for complain but I start complain May 2012 then my policy continue.
Policy No: 02377267 and 2392606

Kotak Mahendra company help fraud person & Support & save.

I start policy cancellation dated 19 jan 2012 but company support fraud person...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
marinerpartha
from Delhi, Delhi
Jun 4, 2021
This thread was updated on Jun 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misselling of policy 20 yrs instead of 3 yrs

Address:Chennai, Tamil Nadu

Never go with Kotak Mahindra for any policies. I was convinced by Kotak Mahindra agent that Kotak Super advantage plan is an excellent plan and the term is only for 3 yrs after which I can withdraw the amount and I will be getting 250 return on my first year premium. My total investment is approx 1 lakh per annum.To my horror I found that the policy term is for 20 yrs and I will be getting 200-250% return of first yr premium after the completion...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy