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Kotak Mahindra Bank Complaints & Reviews

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Last updated Apr 17, 2024
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Kotak Mahindra Bank reviews & complaints page 230

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S
sandeepraw
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT GETTING POLICY DOCUMENTS

Address:New Delhi, Delhi

Hi Dear,
I have taken a Kotak life insurance policy of "policy number 1850091" in the month of January 2010. I got the receipt of my first premium, paid by me although till date I have not received my policy documents.
When I have enquired (2-3 times) the same with Kotak-customer care executive, I got a reply that Kotak has sent the policy document on my permanent house address which has been collected by some other...
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sreejithpillai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of money from SB account without prior intimation

Address:Thane, Maharashtra

I have a savings account (A/c No. [protected]) in Kotak Mahindra bank. Since January 2010 the bank has deducted around Rs. 2500 from my account as Non-Maintenance Charge.

I had opened the account under a promotional offer for the employees of the company. A representative of the bank persuaded me to open the account on the grounds that it will be a zero balance account. All I had to do was make an initial deposit which...
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jitu.p3
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Convince for the kotak lic jeevan policy of SBI

Address:Jaipur, Rajasthan

I have a policy with you in the name of Veena Madhu vide policy no.0437167 and This is a policy and i paid the 60000/- in the policy, In the march some person called from your company Mr Anil Mehta from Delhi (may be branch Sector 80) and he said that your policy is growing well and now your fund in the policy is rs 112000/-, but actual fund is Around 70000/-

He convince for the one more policy 15000/- yearly of Kotak Mahindra...
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deb_shovik
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejection of Credit Card Application

Address:Bangalore, Karnataka

I had applied for a Kotak Credit card after a lot of bugging from the customer care of the bank. I submitted my Pan card xerox along with with a passport photo to the bank executive.

From the date of submission of documents I started checking the status online and it always showed "Being Processed". After two weeks I called up the bank's customer care onyl to know that my application has been rejected.
br...
+1 photos
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randeep21
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary late payment fee

Address:Ghaziabad, Uttar Pradesh

respected sir,
I,Randeep Sharma,having kotak credit card no.[protected] used last time on 13th day of feb 2010 and the transaction amount is Rs.622.20 for the same i recieved statement from kotak bank on 2nd march 2010 where as due date for payment is 10th march 2010 so for the same dropped a cheque no.600243 dated 6th march 2010 of ICICI Bank at kotak mahindra bank branch of defence colony branch where as in next month when...
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S
sukhdev
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of documents

Address:Delhi

Sir,
Kotak Insurance had mailed the policy documents vide POD NO;[protected] dt 12 Apr from Mumbai to me at
E301 SANMATI KUNJ SEC 6 PLOT19A DWARKA N DELHI 110075. I have yet to receive the mail.
Kindly take necessary action.

Sukhdev S Virk...
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rakes91
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepayment of Car Loan

Address:Thane, Maharashtra

Hi,

This is with regards to Car Loan which I have taken from Kotak Mahindra Prime Limited.

I want to repay the loan & hence I called up Kotak Customer Care Number. The CSR told me that I have to pay pre-payment charges which are 5.52% on the pending amount. But when I checked the attached schedule/contract, the pre-payment charges mentioned in the schedule are 5% only. On sending a mail to service.[protected]@kotak.com...
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YOGESH O AGARWAL
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

STATUS OF POLICY

Address:Pune, Maharashtra

To- G Murlidhar, Chief Operating Officer
I have taken a kotak life insurance policy in 2009 based on the agents promise. HE PROMISED that the amount invested here will be multiplied &will yeild high returns.But today i received a call from mumbai office. She told me that my taken policy is closed because of big lose in future so she forced me to take another policy of bharthi axa for refund of my previous policy.If i refuse to...
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amyags
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kotak Mahindra Life Insurance Complaint - Rude & Insulting behaviour of staff

Address:Agra, Uttar Pradesh

HI,

I m from Agra, since last one week my father was receiving calls from kotak mahindra life insurance (Delhi) company's guy. After so many denials lastly after so much frustration he listen their insurance familiarization plan with pre condition that he will not take any policy. AT that time the staff was very sweet that Sir, pls listen the plan after that its your wish whether to join or no. we will not pressurize...
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umesh satti
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against Personal Loan

Address:Delhi

[protected] Forwarded message[protected]
From: Umesh Satti <Umesh.[protected]@tatadocomo.com>
Date: Tue, May 4, 2010 at 6:20 PM
Subject: SPL 19751- Need Certificate of clearance
To: service.[protected]@kotak.com, [protected]@kotak.com
Cc: umesh.[protected]@gmail.com



Dear Sir

Personal Loan SPL 19751
Today you people have embarrased me and down my credential due to your...
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premmjha
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kotak Gold Credit Card review and fraud

Address:Delhi

Pathetic Card. They charge you for the money already paid. I paid 11,000+ out of 13,000 outstanding during the month of March. When I received my monthly statement, they charged interest for the entire 13,000 outstanding. When I asked what about interest free period and already paid amont the CCE told me that as I didn't pay the entire outstanding I was charged interest on the entire amont. As for interest free period the maximim time...
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prashantk049
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

company's regular employee deceived me and my rs 60,000 are taken away by him.

Address:Delhi

DEAR SIR,
I am a student of MBA and has done my summer training at kotak mahindra life insurance where we have given with a target of 3lacs Rs to be generated by selling their insurance plan. I worked hard and achieved a target of Rs 1.8lacs. i have also insured mysel[censored]nder that plan(KSAP). Our trainer who is a regular sales manager at kotak doesnt proceeded my policies of Rs 60000 out of total 1.8 lacs. He deceived me and now dont...
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nileshbhure
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kotak Credit Card CPP Assistance Membership fees

Address:Thane, Maharashtra

Hi
I am Nilesh Bhure & have kotak credit card.4166xxxxxxxxxxx9135. In Month of April 2010 kotak card sent me statement in which they charge me for CPP assistance Service for Rs. 1295.00/-. But till date have not given any confirmation in verbal or in written for this service to Kotak card.
Then how they charge me ?
When I wrote Email to them, they gave me ph no. for assistance. But nobody responding on same.
br...
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M
Monish
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Amount/Misbehavior

Address:Mumbai City, Maharashtra

I took a kotak ins policy in Dec2009. I canceled that policy since i was given a different plan, not the one which was offered to me. I canceled it on Jan 10 2010. I went to Bhayandar Tied Branch & gave written Application over there. I was told i will get my refund in 14 business days. I dint hear anything from there end. I sent emails, Called many times but not response. I visited to branch again on March 13, i met branch manager "Chirag...
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C
Cheenu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abt cancellation policy

Address:Thane, Maharashtra

Hello,

I am fully harrased and fed up.
Please guide me what action should i take.

As i received a cal from Kotak customer care abt new policy ,they have sent executive at my place .I have given money and he said u will receive policy.

I havnt received policy till date ..

However i have beed misguided abt the policy,when i enquired abt the plan which i have applied that was...
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N.NIVEDHITHA
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit Card Statement not received regularly

Address:Coimbatore, Tamil Nadu

Ref: KOtak Mahindra Bank Credit Card No: [protected] / N.Nivedhitha

Dear Sir/Mam,

I have kotak mahindra bank credit card. I using promptly till date. But i am not receiving the statment for the past 2 months and not receiving the mobile alert.

KIndly arrange to send the statment via email / courier etc from next month onwards. and also send the current statment through email. [protected]@rediffmail.combr...
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Phalvinder Singh Padam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating and harrassment

Address:Mumbai City, Maharashtra

16th April 2010


To,

Mr. Sumit Bali,
The Chief Executive Officer,
Kotak Mahindra Prime Ltd.,
Vinay Bhavya Complex, 1st floor,
159, CST road, Kalina,
Santacruz (East), Mumbai-400098.


SUBJECT : Complaint against your agent Mr. Yatin working under Mr. Gaurav Gangwal for deliberately misguiding and cheating...
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uzma tasneem subhani
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they have given cheque in the name of sbi life insurance.annuity but sbi life insurance not accepting the cheque

Address:Pune, Maharashtra

kotak life insurance policy time over.name uzma tasneem subhani. policyno.is
.[protected] sun assured 45000rs.
i have got the cheque in the name of sbi life insurance co ltd
ihave met everyone to solve my problem
but both insurance companies not liseting to me
thank you
uzma tasneem subhani
.....
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Suresh D Salian
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in returning Premium Cheque towards Cancelled Policy

Address:Mumbai Suburban, Maharashtra

Hi...I had issued a Chq towards Kotak Preffered Term Plan (Proposal 01933846, Voucher 70411242 dated 19/3/2010) and also submitted all the docs excluding pay slip which was told to me by the Executive Mr Prashant that pay slip is not required as I held bank statements and other important docs. After a 10days I got a call to submit pay slip which I agreed to and was told that it would be picked up by the Kotak staff personally at my office....
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Subhash ch Barman
from Darjiling, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Receipt of Money Receipt

Address:Cooch Behar, West Bengal

Sir,
My policy was revived on 20 oct. 2009,( No.[protected]. I contacted costomer care 3 times.
But the Money Receipt was not sent to me yet.
I am in severe need of it for TDS purpose.
I request you to send me the money receipet as soon as posseble. Thanking br...
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