KTM Sportmotorcycle Complaints & Reviews

There is a serious quality issue with the new ktm duke 390 2017 model. I got the bike on 8/22/2017 from mangalore and since i work in coimbatore i decided to ride this weekend from mangalore to coimbatore and after riding the bike for around 100 kms my bike started showing engine temperature high warning on the tft display so i decided to stop the bike and check what was wrong, when i check the coolant level it was nill! Absolutely nothing...

Hello there my name is tousif shaikh. I recently booked duke 200 from borivali ktm. I must say the worst experience ever i have faced from them. Not a single call from their side. And false statement each and every time. I have to call up for delivery. Now its 20 days passing in rto still left and they have told me it will take 7 days more for passing and after that i will receive registration no in 5 days. So more 10 days to go wow. No discipline...

Sir my name is alok pratap singh and i baught ktm rc390 from stanly road allahabad uttar pradesh showroom in 11th march i got all services on time from authorised service station at stanly road civilines allahabad and took care of the bike as much as i can i ride bike for leiser and not for daily commuting so just rain 10500km.in since 11 march 2017 and i noticed that engine oil level goes down very frequently when i showed it to supervisor...

To,
Customer Care Unit
KTM India.

I am owner of KTM Duke 390 bearing registration number- HR-51 BK– 6967.
Since its purchase in Jul 2016, I am always getting its service/repair from authorized KTM
Dealer and always used KTM Genuine Spare Parts purchased from them.

Since the day I have bought my ktm duke 390, From T C Saluja & Sons P.LTD, Plot 63 Neelam Bata.
I had a problem...

I stay in bhayander and the nearest ktm center for me is the one mira bhayander road. However the quality of service offered there is not good. The service person lacks experience. For even the smallest of the issue they will do experiment on your bike by completely dismantling the bike for no reason. All they know is open up the parts and then again fix back to where it was.
I have no trust on these peope. Also i do not see a single...

Hi
My name is m rahul, i have bought ktm duke bike at hyderabad 20days back.
I have drive my bike 950km. So i went to ktm show room in warangal 7days back,
But they are saying that, the servicers are not their in showroom, they are saying that go to hyderabad and do servicing there it self,

From 7days they are saying like that only.
So please take my this complaint..
Thank you.....

My ktm duke 250 refuses to start one day it was showing can failure and low battery on the display, i called the showroom guys they came and jump started the bike with there battery. We took it to the service center they said it was a defective battery and have replaced it. Even though it was a new battery same problem repeated after 1 month the bike refuses to start again. Showroom guys jump started it and said it was fine. The same issue...

I have recently purchased new ktm duke 390 on 16th apr 2017 and it has coolant leakage issue from june 2017 and there is no trace of leakage to be found on the bike. Ktm dealer at goregaon, mumbai has identified the problem and on 1st of august they changed the water pump seal, engine head gasket, oil filter, engine packing, clutch cover packing, engine oil etc etc
After the change i took the delivery and faced the same problem again...

Found on the bike. Ktm service center at goregaon, mumbai has identified the problem and on 1st of august they changed the water pump seal, engine head gasket, oil filter, engine packing, clutch cover packing, engine oil etc etc
After the change i took the delivery and faced the same problem again in the evening i dropped the bike to service center.
I request ktm to resolve the issue or exchange the bike as it's still in warranty.br...

I had booked my duke 390 2017 mode on the 3rd of july through finance but paying an initial amount of 1.2lachs today is my bday and i was told i will get my bike yesterday on the 24th once my do is done by the manager of kln ambattur mr. Balaji only for me to come and sit in the showroom for 2 hrs on the 24th for him to come and tell me it will be done today the 25th as "the funds are not released yet" when he told me once the do is delivered...

I have recently purchased new ktm duke 390 on 14th apr 2017 and it has coolant leakage issue from may 2017 and there is no trace of leakage to be found on the bike. Ktm dealer at mysore has failed miserably in determining solution to the leakage problem.
I have been visiting them every now and then and still the issue persists. Recently on 20th july they changed the oil seal of the bike as they told that the coolant is mixing with...

In the first service the vehicle was unwashed and service is also unsatisfactory, vehicle is also not working properly, milage is not good, engine is so much noisy and the service staff at Mahaveer Marg, Shipra path, Mansarovar Jaipur, is not co operative regarding the whole matter.
Kindly take a corrective measure otherwise I am going to file a complaint in consumer forum....

Since the day I have bought my ktm duke 250, I had a problem of power loss should it to the showroom twice and they assured me that it's fine but I still received more problems day by day. Now the front oil seal has a problem my disc brake has a problem I don't get it what kind of bike have I bought that even after paying 2 lacks I still have to pay and pay and pay for everyday problems. It has just been 3 months with the bike and I m facing...

Hello,

My reference: reg. No. Up 70 dm 2287 ktm duke 200.

This is to let you know that i (Mohd tauseef) submitted my bike on may 18, 2017 for servicing randomly. I saw little crack on the chassis near radiator i has shown this fact to mechanic. He replied "this is not a major issue get this weld done from out side. I am highly disappointed with the quality of ktm.

My bike duke 200 chassis is crack...

Though i clearly told the spare part guy in garve ktm, pimple gurav that i need a gasket cover for duke 390 2015 edition and he checked also in book provided by company, he gave me gasket cover of duke 200. When i notice that, i went to exchange that part with duke 390 gasket. He rejected the exchange /refund. Instead of his fault, he said counter sale cant be returned /refund....

I brought ktm duke 200 in the year 2014, and on 27th or 28th if may 2017 i was coming from my office and it started raining so i parked the vehicle by road side and stood for about 2 hrs as it was raining heavily, and after the rain reduced so tried to start but it is not starting and could come to know that rain water has entered the digital meter and not starting, i dint know what to do some how it took around 4 to 5 hours to get back home...

All problems started immediately after my Duke 390 bike service at Kalyani KTM, Banashankari, Bangalore branch. Within 50-60 kms of riding, the coolant started leaking. Once I left the bike at the service station, they came up with new complaints like Engine over heating and have not been able to resolve this for about a month now. Note that, these problems never ever existed until my recent service. This has been a very pathetic service...

I Pushpak, booked KTM 250 on the 14/5/17 from Sai Service Agency, Lower Parel, Mumbai. I paid Rs.1000/- against booking. While booking the concern person said the amount is refundable. Due to some financial/personal problem in my family, I had planned to buy the bike afterwards. Now the concern person saying he will refund me only Rs.500. I want my entire money.
It will be great if you do the needful.

Regards,
Pushpak...

I am owner of 2013 Duke 200. Bike is really great and fun to ride. My concern is with the unskilled stuff at most of the KTM service centers. What are the measures taken to maintain the brand value of KTM in india?. As i have seen, the service of KTM is getting really pathetic.

Particularly the "Kivraj motors" situated near domlur which is an authorized KTM service center (walkable distance from my apartment) give a really...

Sir,
The ktm vehicles sold in mysore is way more than the service center can handle and also they are lacking in spare parts. Ktm central mysore are not improving their service center at all. With only 2 towers and 3guys to handle 100s of bikes is affecting the service of the vehicle.
All ktm owners of mysore request ktm india to take an action and make sure we get a decent service center...