KTM Sportmotorcycle Customer Care
KTM Sportmotorcycle GmbH
Customer satisfaction rating: 3%
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146
COMPLAINTS

KTM Sportmotorcycle Customer Care

KTM Sportmotorcycle GmbH

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Address
Betriebsgebiet S├╝d, Stallhofnerstra├če 3, A-5230
Mattighofen
Austria

Customer Care Phone Numbers and Contacts

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Phone:
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81
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36

Additional info
Customer satisfaction rating
3%
Complaints
146
Pending
0
Resolved
4
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

KTM Sportmotorcycle related photos (23)

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KTM Sportmotorcycle Complaints & Reviews

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KTM Sportmotorcycle — About service done in thrissur showroom

 Jobin ratto on Apr 17, 2017
Excuse me, i am here to inform you one complaint against trissur ktm showroom. Due to self motor complaint i had given my ktm 200 (Kl49-d-150) bike on last wednesday[protected].
Still now they had not informed me anything. I think that are not much serious in their work. I feel so sad on there service. At least they can inform me what happnt to my bike or that's the reason for been late. So i kindly request to take necessary action against it and kindly make ma service as much as fast.. Thank you....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Duke 200, giving a problem always

 Jb Surya on Apr 15, 2017
As i am bought duke200 at last year, its still giving me a heavy problem while a month! Last month in my bike some engine noise came, that after i gone to showroom to complain about engine noise . And i complained to solve the problem by warrenty, after i said the word warrenty the supervisor tried to put me as my money payable and after that he took by bike to check the problem after he came the noice is clear, but i assure the engine noise are been came daily when i ride my bike but i thought after the supervisor ride to check they are being trying to put some problem to earn money.please hereafter...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Duke 200 soccer

 prince1996 on Apr 8, 2017
I have bought my bike 10 jan 2017 my bike soccer is completely damaged and i am complaint this to my dealer deewan motors uttam nagar.my bike is still in warranty.The soccer is not available from the last month as acc to workshop manager.Then i call dwarka ktm showroom then they also said to same problem.then i directly visited to kirti nagar showroom they said we r not put the soccer becz u wasnt buy this bike from our showroom then i call the person which is a manager of ktm .his name is ayush he said please wait and cut my call then i called him after 15 minute he put my number in blacklist and...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Major problem in my duke 200

 Chaitanya Bc on Apr 8, 2017
This is chaithanya.I am from Bangalore.I own a ktm duke 200.Its 2 and half months old.When i was coming on monday to my office on nice road the speed limit was around 80 kms/hr.Suddenly i got an sound from my engine and my bike was broken down.I tried starting, But it dint.Somehow i towed my bike to ktm showroom thats bg road popular motors bangalore.Where i purchased the bike.After leaving my bike they told me that the piston head and cylinder head had got damaged.I had driven only 5005 kms.So i got reply that its going to replaced because its under warranty.So now my point is how can i trust the...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Hymark Motorsports Pueblo, Co

 rev450 on Mar 31, 2017
Hello, I'm writing today regarding Hymark Motorsports in Pueblo West Colorado. I have been very interested in KTM's for some time and wanted to invest in a new machine. I went in just before Christmas and there were no KTM's on the floor. I was told they are out back in crates and hadn't been built yet. Fair enough, figured they were busy with Christmas, although it did seem odd as you you'd think they'd want them out for the season. Anyway, as of yesterday 3/30/17, I went back. I have been looking at other bikes and wanted to sit on a new KTM 450EXC before I made a decision. I am buying today....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Parts

 dirty harry on Mar 25, 2017
Hi,
I am Harry Stephen from Thrissur, kerala (India). I own a KTM RC200 and i like it. I met with a minor accident last december and my bike was in showroom for 20 days which had just 5 hour work on it.Thats not the problem. In January i met with an accident and i went to showroom on 30th and asked them to order the damaged parts because of my previous experience of their delayed work completion. After countless calls, many visits and a month, they told to submit the bike at the showroom on March 6th. And today its March 25th, the bike is still there untouched. I decided to write a complaint...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Duke 200/engine problem after service

 mayank Hacker on Mar 25, 2017
Do u people appoints theif as ur workers?? Coz they stole one's bike part which came for service nd sell these parts to other people in less money out of your service center. And one of your theirf worker name is mohd. Kamran hussainganj workshop member of lucknow i want a strict action againts him.. Coz my bike was all good before service bt after service a noice came from engine nxt day i go to ur workmen mohd. Kamran to check this problem then he said give me 3000rs i will solve this outside workshop.....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Now I know why 50% of the KTM riders died in India!

 Chethan Kumar T.S on Mar 9, 2017
Hi All,

I'm writing this post to explain the deadly scenario which I encountered after getting the bike from the service center.

Firstly I would like to mention that I own a KTM Duke 390 which was my dream to own one. The KTM Duke 390 is a piece of machinery we Indian speed enthusiasts were looking for (with the price tag of 1.95Lac Ex-showroom).

The bike comes with all the necessary safety features such as ABS from Bosch, Metzeler tyres and the 44 Brake horsepower to cruise it the way you desire.

I started my journey with this machine...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Misleading customers with false promises - vehicle delivered without temporary registration

 vivek malu on Mar 1, 2017
Hi team,

This is to bring to your notice a serious complaint against a sales person named mr. Tapas mazumdar based out of ktm - vip road.

I had booked a ktm rc 390 (Bsiv - 2017 edition) on 18th february with the dealership. I was told, since my residence is from the hooghly district, the permanent registration cannot be taken care by them, and i have to deal with it on my own, and pay them the remaining amount for the vehicle. He clearly stated no ktm can get it registered and i readily agreed and told him to book it and paid him 44, 000 approx in cheque. I clearly...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Fault in engine with in three months

 khalwan on Feb 25, 2017
Purchased KTM RC390 on 4rth Oct. 2016. But major fault with in three months. Which was manufacturing defect. Bike was at kurukshetra I had taken to your KTM showroom but after keeping for a week refused to repair it. Then I take to solan . but after 14th of Jan 2017 bike was not repaired. You can see your service for this O am compal to go to court. If I will not get it by tomorrow I will sue your company in the court and ask for new bike....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Service on KTM Duke 390

 Mario1961 on Feb 20, 2017
I send my bike 300 km to Ongole for service and when pickup the oil was leaking.On another time the bike is just service and the engine light is burning all the way.The mechanic said that the bike have electrical problem.He come to my place and ask me to pay for the fault off KTM because the cannot fixed it.Then I fixed by myself.I dont know what they do but I find one wire to cooling sensor is cut.I send my bike again to them because I see the battery cable is broken and I repair this and I see they break the holder for the air filter and I buy new one and when I send my bike for service I ask...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Delayed service

 Ankitk69 on Feb 13, 2017
I submitted my bike 15-20 days ago and had claimed insurance regarding a mishap.
The staffs have not been providing any service and the bike is rotting in the centre.
It's really a bad thing regarding KTM's name.
The bike has been rotting since then. With no major damages, I find it rather annoying to have bought a KTM and not some other brand. I see forward to have my bike back in a couple of days....
Complaint comments  Read comments Complaint category Auto Insurance & Loan

KTM Sportmotorcycle — Very late registration

 tankalsster on Jan 26, 2017
'Exceptionally decpetive', 'Opportunistic', 'Carelessness', 'Two Faces'... these are some of the words that come to my mind when I think of the folks at KTM, Hi-tech City branch. Manager of the showroom, Lalit or Gyan (as he goes by many names) needs a special mention. As bad as my fortune could get to, I had bought my Duke 200 here on 24th of November last year from this showroom and at the time of the purchase itself, I handed over 1000 bucks to him towards vehicle registration charges. Almost two months had passed and it's temp registration had expired a month ago, on 25th of December. Inspite...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — I'm complainng about the serivce at kakinada KTM showroom

 ayyappa1996 on Jan 25, 2017
Firstly i have bought KTM RC 200 during jan 2016 and i was well satisifed with features of the bike and its performance, but the service centre at kakinada andhra pradesh was not at all good...due to there bad sevice my bike was totally spolied within 8 months...and after that i was impressed with new model of DUKE 200 and reselled my bike at KTM showroom kakinada and brought the new bike DUKE 200 in same showroom ...but now the same attitude they are showing..they are not servicing the bike properlly that means when we are giving certain complaints about the bike during the servicing...the faults...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Rear monoschock leakage

 Amitkumar1991 on Jan 24, 2017
I purchased my duke 200 on april 2016 it's 9 months and my rear suspension start leaking when i went to service center they told that we will order and it will take 20 days to reach the parts after requesting many times they told at least 1 week it will take so if it is possible please provide the parts to service stations faster so that customer will not face problem....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Ktm service center - madhapur hyderabad

 Rajeshsadhu on Jan 21, 2017
Hi ktm,

I have been using duke 200 since 2015-feb. Recently moved to hyderabad from banglore. Last week i had a problem with bike that it was showing low battery. So i took it to the nearest ktm service station i. E., madhapur on 20-jan-2017. The technician checked the bike and confirmed coil was damaged and need to change it. I asked them will that be under warranty, they said no with out even checking.in fact the owner of the service center said they don't have a facility to check warranty of the bike online, and that is a shame to ktm. So as i lost my booklet i had to pay the...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Engine Problem continuesly

 zubycool on Jan 21, 2017
Dear KTM,

I am the owner of KTM rc 390 REG no DL3SDC1788 i am facing the problem in engine continuously. Even though my Workshop has change engine parts 2 times but the problem is not resolved. Recently i have my bike got stuck while i was @130kmph. There is a risk of losing my life due to the mechanical failure.
Please take care of this problem....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Ktm duke 200 service

 MATHEENDRAN M on Jan 21, 2017
Sir, I have ktm duke 200 in tamil nadu I will service in pondicherry ktm service center and they will not responsible any thing the service is bad and they cannot submit any bill to. And I call any time to service they lately gave till days 10-15 they will give to me If not do anything and they bill the cost above 7000 and I told oil change and technical fault will check they will not doing anything the worst behaviour of the service center and I want to go trichy for my service...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Engine breakdown (Is completely into pieces)

 Benjohnson Vincent Raj on Jan 15, 2017
Engine broke into peices in the middle of the highway... Very bad experience with ktm. Never seen such thing before in my life. Stuck in the middle of the road.. Not sure what has to be done now.. And who takes the responsibility now? M not able to connect with the road assistance. This complaint has to he taken on a very very serious note. I need my bike to be repaired without taking a single penny from me. As i ve always got my bike serviced only at ktm authorised service center....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Ktm duke 200, 5th gear tooth failure

 Nijeesh Vijayan on Jan 14, 2017
I'm from India, using my Duke 200 for about one and half years and before one month I faced 5th gear failure problem under my warranty period then I send my vehicle in to Ktm authorised dealer in India (country) Kerala(state)thrissur( district) and now it is about 1 month ago I didn't get my vehicle back... I really disappointed with your Ktm Service. They are not ready to give me a proper date that they can fix my vehicle problem. All times they are telling excuses when I contacting them. Now I'm going to make a petition in court against your poor service and improper customer handling.i think...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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