KTM Sportmotorcycle Complaints & Reviews

Extremely poor service staff with improper tools and bay. The staff misbehaved regarding the customer being there with his bike. The staff has no idea hot to talk adequately. The KTM bay as usual is out of service the bike was stationed at Bajaj bay. All my experiences with Dewaan Auto were extremely poor because of the service provided by them. You wont imagine bike being delivered without proper put back and oils after service. My bike has been delivered to me in this condition. The GM is extremely disrespectful towards customers.

Bike was taken in september within 10days it has been started battery discharging issue. They were postponing everytime with very planned reasonss. Ruthless behavior of ktm was their till now my problem was not cleared. Shame on your service.

9:12:2020 I purchase KTM Duke 390 bs6 in West Bengal bankura. KTM showroom given to me bike evening time and that time I am excited and I not check my bike properly because too much late but my bike petrol tank right side viser are scratch and next day I am going to showroom show the scratch they are told me we are not change the part.
But delivery time I capture some pictures and clearly scratch r are visible I uploaded pictures .so what I can do KTM India?? .
Banerjee auto corporation private limited.durgapur ktm swroom under of bankura ktm swroom .very bad delivery

Sir,
We approached KTM dindigul for purchase of new KTM RC 200 . We asked for white with orange colour RC 200 variant in Dindigul and madurai showrooms. But they told me the above colour variant is currently unavailable at all showrooms. So kindly reply us for our query of the vehicle colour is running in market or obsolete in market. Kindly reply and contact us in Mobile. [protected]

I visited KTM care mahim for service on the given appointment date. I left my bike for the entire day and informed them that i'll pick it up tomorrow, as i had office that day.
The guy who made my JOB card was called sanket, he is a fraud, lied to me all the time about service. Didn't changed my clutch cable and brake pads while i was ready to pay.
Infact the manager named ZAHEER doesn't have manners to speak to the clients.br...

I have given my vehicle KTM Rc 125 on November 4th 2020 at kolathur KTM khivraj showroom Chennai, till now they didn't repaired my bike, this is my worst experience I ever had in my service, even no proper response from this khivraj showroom, the trust which I kept in this brand is now not worth... Please take this complaint as serious action
I'm being without bike for a month

I have given my vehicle KTM Rc 125 on November 4th 2020 at kolathur KTM khivraj showroom Chennai, till now they didn't repaired my bike, this is my worst experience I ever had in my service, even no proper response from this khivraj showroom, the trust which I kept in this brand is now not worth... Please take this complaint as serious action

The upcoming duke 125, Body is same as bs6 duke 200, why so?, we need some changes on the new product, There is no point to launch duke 125 with same bs6 duke 200 body because we the customers and also the consumers need changes.

Engine work is not complete in last 3 months because parts are not available

I purchased the ktm Duke 200 bike two months ago but unfortunately my bike has not been satisfactory because the gear of the bike is not working properly. The gearshift is simply refusing to budge from the position it is in and it is only making noise.and also facing problem with racing ..its not working properly..first services is already done but I am not satisfied with that service because after servicing I face same racing problem with high speed Above 60km/h above this speed bike racing is not working properly so kindly see my issues and resolve as soon as possible..
Thanks
Mr shahbaz Raza
[protected]

Not any service provided till 20 days . Nobody corperate, not KTM showroom corperate with my problem and also not service center corperate with my problem and you also not . I need my bike . But till days before my bike is in service center . I need my bike . Do something instantly . Otherwise I will complain in Policestation or court ...

I complaint 2..3 times the same.my front Tyre wearing off one side .and the Tyre is ok.the bike having the problem and the ktm service people says and we will do further assistance.then next day I got a message that Dear Sir/Madam, with reference to request number: ISR-791600, we understand that the concern has been resolved to your satisfaction. Assuring best service at all times. Thank You.I don't know what kind of assistance is this.And the service engineer ERNAKULAM misbehaving so I can't call him.please do further assistance.

Will I be able to claim warranty for my back tyre as it is bulging one side and faced lots of problem from the day 1 till now and the reason for purchasing your product is only for the brand and the quality but still now I am not satisfied

1) Security bank cheque has been misplaced by staff
2) Misbehavior of staff to customer
3) Vehicle No issue
4) Handed wrong insurance
5) Unsatisfactory bike service
6) Closed my complaint against service without solving my problem
7) Unnecessary charges are applied in service bill

Had booked duke 250 for an amount of ₹10, 000. Then cancelled the booking due to seat height and was issues a partial refund of ₹5, 000.

Wanted a test drive before booking, the salesman said that that is not possible. Also, shared false information of bike price being hiked by ₹30, 000 more and asked me to book the bike ASAP because the price is being hiked.

I done my engine noise work in Nagpur last year but not satisfied and issue not solved then i compliant here after that pune head call me mr shubham thakur sir then he told i will check out the problem. After 2 months i went to pune and i called shubham sir then he gave me pushkar sir number then he told me go to warje KTM i told my problems to service manager of KTM warje then hi told you have to go where you purchased bike and those think happen with me then again I called to pushkar sir then he told me go to KTM Baner service manager Mr shashikant he sort out the problem he took time for work but i satisfied with there work after that i come to my hometown Amravati from pune then till now my bike is ok and good condition but i done my services at Nagpur Kamala KTM then after that i get again problem is that
I service my bike KTM Duke 250 on 6 October 2020
I am not satisfied with service
There is lot if issue with my bike
1 handled jammed
2 when i break front wheel then Handel get vibrate and it is shaking like up and down
3 acceleration is more Than 2000rpm at normal time
Whenever i done work at Nagpur i always get problem and there is no satisfied work for me
I am really tired from my bike
KTM Duke 250
MH 27 CM 9815
My name is Akshay Dahake
And one thing i love KTM bikes
My bike also good but service time is very difficult for me from when i purchase my bike 23 August 2019
I am fully frustrated
If all this things are not going well in upcoming time so i have complaint at customer care at government office.
This my request to you sir who ever look up my message please help me out.it is my humble request to you
Because i purchase bike for ride but i can't go out because of this problematic scenerio
Thank you so much
You customer
Akshay muralidhar Dahake
My mo no. [protected]

They sell the broken peice they tape the peice that we cant notice that they fraud with us

Im Zahid owner of a KTM Duke 390 2017. Vehicle no : MH47Z8801. I got into an accident last friday with my bike. I was going home from Versova to Goregaon in Mumbai, I was at a speed of about 55kmph when the engine suddenly exploded while riding, the rear wheel got locked and I ended up crashing. The oil spilled all over the road which resulted into other bikes crashing. The Oshivara police registered the incident and the fire brigade was called! I was rushed to the hospital and the next day I got my bike which is under warranty submitted to ktm service centre Goregaon West, Mumbai. My bike was regularly serviced at ktm svc. Im going to add pictures of my bike after the accident. The ktm advisor assured me that the bike will engine will be replaced but do you think that would be enough? Will I trust my bike again?This whole experience has messed my brain up! It could have been last ride! Once I get out of my trauma I may take some legal actions. I loved my duke390 more than anything else and after 21900kms of riding this happened which is depressing!

Yesterday I visited to KTM lb Nagar Hyderabad telangana 500074, I was in fully mood to but ktm 250 but my legs was tip toe bit I can handle it bcz alredy I have fz so I ask them for Test drive, but the concern person said Me No I feel it very Bad, bcz if you going to buy a product specially motor vehicle so yes it's your right to take a test drive before buying it ..it's a bad experience for me from Ktm dealer side bcz I won't expect these kind of answer when I'm ready to pay 2.5 k ...

I had placed a order for KTM 390 fuel pump on September 19 th and was told I would receive the part after one month (which is already very high period for waiting for a spare part for a premium world renowned company) however after waiting for more than a month my brother got a call from the service center that the part is ready for pick up. At the time of placing the order I had already submitted the copy of Registration .
Since I have job and usually out of the city I requested my brother to pick up the part and the guy at the service center name IMRAN talked to my brother saying we "will need to repair the bike here only and if we are unwilling to get the part installed there then also any how we need to pay the service charges " which is absolutely ridiculous. He then spoke to me and asked me questions like interrogating office with the police would do .

When did you purchase the bike ?
Why didnt you come to pick up the part ?
You bike dont show any record with us ?
I explained him everything saying that I had directly purchased the bike from the Begumpet, Hyderabad showroom . I am the first owner of the bike and you can check the details on the record.

Mr Imran rudely said to me that I am not giving the fuel pump and you will need to come and pick up the part even after giving him all the details of what ever he asked .
This is very sad to tell that this is certainly not expected from such a company, however just because of illiterate and unprofessional persons like IMRAN KTM would certainly get negative reviews .

I sincerely ask the management to look into this and give me fed back on this .

Thank you and waiting for your reply .

Please reach to me on [protected]@gmail.com if you have any questions .