KTM Sportmotorcycle Complaints & Reviews

Hi Team,

I was riding KTM 390 and their was a pothole and their was no space to go beside. so i went through and my back rim got damaged and front mud guard got bent.This is the second time am in experiencing this issue and I applied insurance but i did not get. I paid through my own pocket and we feel parts are too low quality and suitable for indian roads.
Hence requesting you to consider this an proactive action...

I went to the ktm service center Ratu Road. That claim officer refused to take my bike claim. His way of talking was not correct. He misbehaved. I am not happy with ktm service

Sir meri bike duke 200 ka back shoker khrb ho gya tha or ma change krvane service center patparganj delhi gya 2.october.2020.ko to unhone bola ki abhi avelabal ni h aap apna number de do jb aayga hm aap ko btta dyge sir 3 mhine ho gae ab tkk to phone ni aaya or ma bich me 2.3 barr bhi gya tha tb bhi ye hi bola

My duke 390 was seized then I have given my bike at service centre to repair . They have repaired the bike and give it to me after that i got problem again within the day itself ...then they again opened up my engine and solved that problem but I am still facing some problem in my bike . They already have opened my engine for 3 times and for that I am not feeling good

Hello I am a owner of duke 390
I am using this since it’s launch
I have all the models of duke with me
But recently I’m facing a lot of issues of spares here in Chennai with the Tambaram showroom people
They are not providing us the spares at all
Recently my gear lever got broken so couldn’t move the bike from my home, so I went to the showroom for the spare, they literally denied for giving me the spare, telling me that I need to carry the bike to the showroom to get it fixed, how come I bring the bike to the showroom wen the lever was broken
Even the small part they can’t give to there customers really it is very horrible, buying the bike for lakhs and going back to beg them for spare parts as they are giving it for free
Please solve the issue as early as possible

Model : KTM duke 200
Year of Purchase : 2016

Spare Parts Required : Back Shock absorber & Chain Sprocket Set

Location : Cuttack

I have been kept on a waiting list since 1.5 months and they’re asking for an extension of 2-3 weeks more as the spare parts are not available to them also

Very unsatisfactory sales service from a reputed Brand like ktm where I had booked duke 390 on 23/11/2020 at one of your shoowroom in hosur and your sales executive had promised my vehicle to be delivered with 15 days now it's 3 month no one even cares my issue where they are treating me like a begger

I am owner of Duke 390 I had done engine service 1year ago again it's same problem if I visit store they are not responding worst ever service of KTM in India unworthy service response by your service centres in Hyderabad especially begumpet aainikpuri worst ever service

Dear sir

I purchased a rc390 bike 3 month ago
My bike inzen vabrate speed parformance not good
I repeated go service center but not solved my bike inzen issu BS4 PART in my BS6 bike
inzen was not good

Purchased on 01-10-19 and had all my free service done in time also i had my bike paid service done around 6000 kms.
They told me to get the next service done after doing 10000 kms. 10000 Completed and my bike started showing "LOW OIL PRESSURE ".
I went to the service centre the guy checked the engine oil level and put some engine oil in the engine and told me to ride more 1500 kms .i did not know this was going to be so bad for my bike . i rode the bike while the bike showed "low oil pressure " even after that . i was worried but mechanic said ride 1500 kms more nothing to worry. few days latter my bike lost acceleration it felt heavy and some sound started to come from the engine i went to the service centre .about 100 -200 ml engine oil was there in the engine . they told me engine had to be opened for examination . one guy told my few more days and engine would have seized . i was heart broken as my new bike only 1 yr old was in such condition all due to such kind serice at the service centre . dont know what to do now they have my bike for one week they told me all ktm rc 390 hace such issue . i will never buy ktm again.

I am using Ktm Rc 200 its about 1 and 1/2 years. I have only done my first [protected]@1000 km. After some months it went lockdown all over the world . The service center or the showroom havent yet called or informed about the second and third service. This is very worst experience which i had. If i rather choose royal enfiled they have been better service. They usually inform us. And i think i have lost my warranty too Thanks to ktm 🙂 .Please do necessary action

Adress of the showroom: Deedi Bajaj Probiking Service center Ktm, Karamana, Kunjalummoodu, Kerala 695001

Dear team.

Spare-parts (speedo-meter) not available in adajan service center. Last 2 month followup and visit adajan service center but not respons properly. I request you solve this problem.

Regards
Nilesh patel

My duke 390 stolen on 3rd September and recovered on 11th November 2020. All the documents FIR copy and all present with me and registred with Mahadevapura Bangalore city police station.In between this period the thief went to Pune wagholi sai service center and change the lock set. Did they will ask the RC original or any other proof inorder to change the lock set?? I do have the changed lock set with a Key and that keycard as well. And thief got in warrenty, what the hell. BELLOW PICTURE YOU CAN SEE THE KTM CARE APP AS WELL SHOWS THE SAME.

Have oil leakage problem at engine head and got second service just only oil change and filter change that's it after that got the engine head leak from starting. But i asked service centre to have this issue but they said that's minor problem. But now I'm troubling problem in this related issue . Bike is overheating again and again radiator strts so plz help related this issue

I have been trying to change the chain sprocket from 1 month dated 07/Dec/2020 and I keep getting a reply "Sir 2 weeks" and after 2 weeks the same reply! and another reason they are stating is COVID sir. chain sprocket is completely gone and I'm not able to ride!! I'm fed up and I am not only changing the chain sprocket but the whole bike and I'll buy splendor which has far better service.

As per my knowledge ktm is one of the best companies in regards to motobikes... However the quality and the realibility of the bikes have dropped drastically in the last few months ...

I have bought a brand new 2020 model of the ktm duke which was release less that 6 moths ago. As customers we pay alot of money to use a bike of a foreign origin to ensure the reliability and the quality of the vehicle.

However my experience withe the my own vehicle is undersatifactory .

The quality of the new equipment it's absolutely rubbish and the reliability it's zero barely havign used the bike for just over a month already issues have been seen in regards to the bike starting. I just woke up one day and the bike just didn't start.

This is exactly what a consumer does now want how unreliable this kind.

There was no help form orange assist which is a part of the reputed company the technician employed are 3rd party people who don't even kno what's wrong with the vehicle.

This type of service is unacceptable really after paying almost 2.5 lakhs for a bike when the bike dosent even work properly for 2 month.

How is this even possible ???
I feel I have been provided with a faulty bike after paying so much money.

This is absolutely rubbish and ktm really needs to take care of this of leave the market.

Having a ktm after paying 2.5 lakh feels like not even having a bike.

Very dissatisfied this need to reach the people of concern
If anyone from ktm is reading this you guys just provided me a worthless piece of [censored] in stead of a bike.

I am mauryakiran.Rk. I just got my new rc200 at selanaickenpatty salem on 25/11/2020. Just driven 500kms but got battery issue and also still not yet rc document.I contacted showroom but they said me to bring the battery alone saying that they have no place to park bike there.I gave the battery to the place they told, but i got no response from the service centre and either the battery shop for more than 5 days.Whenever i contact the service centre they dint respond properly and keep on delaying for battery, rc document and even the number plate.
I haven't faced such worst response for any of my previous bikes.My bike is being idle without battery for 10 days. I feel so exhausted after running from my home to service centre and battery shop. Does this small problem takes more than a week to resolve?

Sir my self kamal lochan sahu from odisha, keonjhar.Sir i had gone to purchase a ktm bike i.E ktm duke 200 at keonjhar ktm showroom .And i booked a bike by giving five thousand rupees ..After that i called another ktm showroom and the first ktm showroom cheat me about 7 thousands extra. When i said her manager the refuse to gave my money returned.Kindly sir help me..

എനിക്ക്‌ ktm ബൈക്കിന്റെ ബാറ്ററി കിട്ടുന്നില്ല.

Dear team,

Duke 200 (model 2017) spare part (main meter and back brack Light)
Not available in service center. Last 1 month followup and visit adajan service center but not respons properly.
I request you solve this problem.
Please Do the needful.

Regards
nilesh patel
[protected]
[protected]@yahoo.in