KTM Sportmotorcycle Customer Care
KTM Sportmotorcycle GmbH
Customer satisfaction rating: 3%
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KTM Sportmotorcycle Customer Care

KTM Sportmotorcycle GmbH

Betriebsgebiet Süd, Stallhofnerstraße 3, A-5230

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Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

KTM Sportmotorcycle related photos (21)

KTM Sportmotorcycle Complaints & Reviews

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KTM Sportmotorcycle — Rc 390 2017

 Aaron Godwin on May 13, 2017
They abuse the bike hard and pour too much oil than the max level as i noticed the bike sound changes like a sewing machine.. My odo before service was 780 after service odo was 830... Engine oil is leaking.. I was running in breakin period... They topup with synthetic oil whivh makes bike jerking... The service guys were doing the worst service as they cudnt rectify the engine leak.. They said they changed a washer in second oil pump.. I am highly dissatified tat i feeling like why i chosed rc 390... My odo was only 800kms.. Within this i got so many problems... I need a replacement engine otherwise...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Duke 390 2017

 abhish963 on May 7, 2017
Yesterday I went for first service of my bike, the overall work done was good but the machines there have no clue how to operate this bike, they don't know how to reset the device message or how to set the rpm, was really disappointed with KTM for not providing any information to their staff regarding this bike.
I've already filed a complaint regarding the faulty headlight witch goes off without any notification. Didn't expected this kind of service from KTM. ADDRESS THIS ASAP OR ELSE I'M NOT GOING TO RETURN THE BIKE AND WILL NOT PAY THE INSTALLMENTS AS WELL. Previous complaint number: ISR-123235...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

KTM Sportmotorcycle — Booking issue

 vicky malawat on May 7, 2017
I booked Duke by Bagga link service LTD, Link road karol bagh, New Dehli. My receipt no is 485248 however when i book so that time manager lokesh promise me that bike will be delivered to you in april but many bikes came into his stock in couple of days but the all employee are making me a fool from long time however they are deliver the bike in black and relative as well and they have no manner that how to behave customer.
Now i decided to go consumer court to lodge a complain.....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Got defective vehicle

 Sachin Morabad on May 3, 2017
Hi, I bought KTM DUKE 390 on 21 April 2017. When I am taking delivery bike tank got damage and vibrations in radiator. Some how KTM dealer convinced me to take delivery and bring next day they will told replace damaged tank with other bike tank. After replacing I observed there is a damaged in bike chassis as well. Am very much disappointed with the KTM I paid nearly 3 lack rupees and got all defected bike. I don't want to get repaired​ my new bike. I want a replacement of bike. I thought KTM bike's are very much premium but it's a not. I paid full amount like others. Am not bought a second hand...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

KTM Sportmotorcycle — Regarding difference of ex-showroom price

 Gyan Chaturvedi on Apr 25, 2017
Most humbly & request fully i want to say that i'm Gyan from patna, bihar.I' m emailing you one more time Regarding the different ex-showroom price of ktm duke 250 actually i'm planing to buy ktm duke 250 next week on cash, and am a big fan of ktm. My previous bike was also ktm duke 200.
There is a huge difference between ex-showroom price of ktm models as shown on internet and news.
Please provide me correct ex-showroom price of ktm patna, bihar.
Am also attaching the image of that showroom from whom i consulted for this. If something wrong is happening its...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Motorcycle front tyre wobbling issue

 Abhishek Raut143 on Apr 24, 2017
Dear sir,
My name is Abhishek Raut, I purchased a KTM Duke 200 on date May 2016. I am doing regular services. The wobbling issue was from the first service but yet not resolved, please look into the matter and resolve the issue. i am really facing grievance. I visited Thane branch kanchan bajaj 7 times for the same issue but they ignored the issue and some executive Kalpesh and area in-charge Mayank bhatt gave me a dis satisfactory answer that the highest cc vehicles also have the same issue it is normal.

Please do the needful it will be kindly appreciable

Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — The Ktm Brand In India Itself.

 ktm a Disappointment on Apr 20, 2017
The service centre near centra mall chandigarh is the most disappointing service place I have ever been to. I have travelled 100+kms 7 times in 50 days and have been waiting for almost 2 months now to just get my front leaked forks fixed(luckily 1 side is fixed now). Sometimes the oil is not there or sometimes the seal or various different reasons.They have been continously delaying the warranty parts. The mechanics all say that the part(Throttle body) is not working properly and the RPMs increase even after the throttle is reduced and need to be replaced and is under waranty But The representatives...
Complaint comments  Read comments Complaint category Car Dealers

KTM Sportmotorcycle — About service done in thrissur showroom

 Jobin ratto on Apr 17, 2017
Excuse me, i am here to inform you one complaint against trissur ktm showroom. Due to self motor complaint i had given my ktm 200 (Kl49-d-150) bike on last wednesday[protected].
Still now they had not informed me anything. I think that are not much serious in their work. I feel so sad on there service. At least they can inform me what happnt to my bike or that's the reason for been late. So i kindly request to take necessary action against it and kindly make ma service as much as fast.. Thank you....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Duke 200, giving a problem always

 Jb Surya on Apr 15, 2017
As i am bought duke200 at last year, its still giving me a heavy problem while a month! Last month in my bike some engine noise came, that after i gone to showroom to complain about engine noise . And i complained to solve the problem by warrenty, after i said the word warrenty the supervisor tried to put me as my money payable and after that he took by bike to check the problem after he came the noice is clear, but i assure the engine noise are been came daily when i ride my bike but i thought after the supervisor ride to check they are being trying to put some problem to earn money.please hereafter...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Duke 200 soccer

 prince1996 on Apr 8, 2017
I have bought my bike 10 jan 2017 my bike soccer is completely damaged and i am complaint this to my dealer deewan motors uttam nagar.my bike is still in warranty.The soccer is not available from the last month as acc to workshop manager.Then i call dwarka ktm showroom then they also said to same problem.then i directly visited to kirti nagar showroom they said we r not put the soccer becz u wasnt buy this bike from our showroom then i call the person which is a manager of ktm .his name is ayush he said please wait and cut my call then i called him after 15 minute he put my number in blacklist and...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Major problem in my duke 200

 Chaitanya Bc on Apr 8, 2017
This is chaithanya.I am from Bangalore.I own a ktm duke 200.Its 2 and half months old.When i was coming on monday to my office on nice road the speed limit was around 80 kms/hr.Suddenly i got an sound from my engine and my bike was broken down.I tried starting, But it dint.Somehow i towed my bike to ktm showroom thats bg road popular motors bangalore.Where i purchased the bike.After leaving my bike they told me that the piston head and cylinder head had got damaged.I had driven only 5005 kms.So i got reply that its going to replaced because its under warranty.So now my point is how can i trust the...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Hymark Motorsports Pueblo, Co

 rev450 on Mar 31, 2017
Hello, I'm writing today regarding Hymark Motorsports in Pueblo West Colorado. I have been very interested in KTM's for some time and wanted to invest in a new machine. I went in just before Christmas and there were no KTM's on the floor. I was told they are out back in crates and hadn't been built yet. Fair enough, figured they were busy with Christmas, although it did seem odd as you you'd think they'd want them out for the season. Anyway, as of yesterday 3/30/17, I went back. I have been looking at other bikes and wanted to sit on a new KTM 450EXC before I made a decision. I am buying today....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Parts

 dirty harry on Mar 25, 2017
I am Harry Stephen from Thrissur, kerala (India). I own a KTM RC200 and i like it. I met with a minor accident last december and my bike was in showroom for 20 days which had just 5 hour work on it.Thats not the problem. In January i met with an accident and i went to showroom on 30th and asked them to order the damaged parts because of my previous experience of their delayed work completion. After countless calls, many visits and a month, they told to submit the bike at the showroom on March 6th. And today its March 25th, the bike is still there untouched. I decided to write a complaint...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Duke 200/engine problem after service

 mayank Hacker on Mar 25, 2017
Do u people appoints theif as ur workers?? Coz they stole one's bike part which came for service nd sell these parts to other people in less money out of your service center. And one of your theirf worker name is mohd. Kamran hussainganj workshop member of lucknow i want a strict action againts him.. Coz my bike was all good before service bt after service a noice came from engine nxt day i go to ur workmen mohd. Kamran to check this problem then he said give me 3000rs i will solve this outside workshop.....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Now I know why 50% of the KTM riders died in India!

 Chethan Kumar T.S on Mar 9, 2017
Hi All,

I'm writing this post to explain the deadly scenario which I encountered after getting the bike from the service center.

Firstly I would like to mention that I own a KTM Duke 390 which was my dream to own one. The KTM Duke 390 is a piece of machinery we Indian speed enthusiasts were looking for (with the price tag of 1.95Lac Ex-showroom).

The bike comes with all the necessary safety features such as ABS from Bosch, Metzeler tyres and the 44 Brake horsepower to cruise it the way you desire.

I started my journey with this machine...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Misleading customers with false promises - vehicle delivered without temporary registration

 vivek malu on Mar 1, 2017
Hi team,

This is to bring to your notice a serious complaint against a sales person named mr. Tapas mazumdar based out of ktm - vip road.

I had booked a ktm rc 390 (Bsiv - 2017 edition) on 18th february with the dealership. I was told, since my residence is from the hooghly district, the permanent registration cannot be taken care by them, and i have to deal with it on my own, and pay them the remaining amount for the vehicle. He clearly stated no ktm can get it registered and i readily agreed and told him to book it and paid him 44, 000 approx in cheque. I clearly...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Fault in engine with in three months

 khalwan on Feb 25, 2017
Purchased KTM RC390 on 4rth Oct. 2016. But major fault with in three months. Which was manufacturing defect. Bike was at kurukshetra I had taken to your KTM showroom but after keeping for a week refused to repair it. Then I take to solan . but after 14th of Jan 2017 bike was not repaired. You can see your service for this O am compal to go to court. If I will not get it by tomorrow I will sue your company in the court and ask for new bike....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Service on KTM Duke 390

 Mario1961 on Feb 20, 2017
I send my bike 300 km to Ongole for service and when pickup the oil was leaking.On another time the bike is just service and the engine light is burning all the way.The mechanic said that the bike have electrical problem.He come to my place and ask me to pay for the fault off KTM because the cannot fixed it.Then I fixed by myself.I dont know what they do but I find one wire to cooling sensor is cut.I send my bike again to them because I see the battery cable is broken and I repair this and I see they break the holder for the air filter and I buy new one and when I send my bike for service I ask...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

KTM Sportmotorcycle — Delayed service

 Ankitk69 on Feb 13, 2017
I submitted my bike 15-20 days ago and had claimed insurance regarding a mishap.
The staffs have not been providing any service and the bike is rotting in the centre.
It's really a bad thing regarding KTM's name.
The bike has been rotting since then. With no major damages, I find it rather annoying to have bought a KTM and not some other brand. I see forward to have my bike back in a couple of days....
Complaint comments  Read comments Complaint category Auto Insurance & Loan

KTM Sportmotorcycle — Very late registration

 tankalsster on Jan 26, 2017
'Exceptionally decpetive', 'Opportunistic', 'Carelessness', 'Two Faces'... these are some of the words that come to my mind when I think of the folks at KTM, Hi-tech City branch. Manager of the showroom, Lalit or Gyan (as he goes by many names) needs a special mention. As bad as my fortune could get to, I had bought my Duke 200 here on 24th of November last year from this showroom and at the time of the purchase itself, I handed over 1000 bucks to him towards vehicle registration charges. Almost two months had passed and it's temp registration had expired a month ago, on 25th of December. Inspite...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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