KTM Sportmotorcycle Complaints & Reviews

I have booked few engine parts a month ago and there is still no availability. My motorcycle is not on running condition for one and half months now. Kindly look into the issue. My phone number is [protected]

Bike engine coolent started leaking after 2 months of bike purchase and I took it to the dealership, they replaced the engine head, couple of days after that Engine noise (ticking sounds) and vibrations started and they are still present, gave it to the dealership again, they did valve adjustment, but still the problem is there, no one knows what to do, they keep telling me to just ride the vehicle, but with all these vibrations I'm not even inclined to ride it.

I’ve booked KTM 390 adventure(white) on Dec 3rd 2020 at KTM kompally dealership(S&S automotives). At the time of booking, the staff informed me that they will deliver the anywhere between 10-14 days as there is no availability of white colour. I didn’t hear from them for about 2 weeks and they didn’t even responded my calls as well. Upon continuous calling, they have somehow responded saying that there will be no bike deliveries for another 30 days as they’re not getting any bikes from the plant. I’ve got frustrated and cancelled my booking and requested them to refund the booking amount completely without any deductions as it’s not my problem if they can’t deliver the bike within the promised time. I’ve contacted another dealer and got the bike delivered just in 2 days. KTM buying experience is not the premium or satisfying experience as their bikes are. I’m completely not satisfied with the dealerships (especially KTM kompally). Now they have provided me the check of only rs 8000 against the booking amount of rs 10000. If the bike itself didn’t reached the showroom, why should I pay the cancellation charges? This is not at all acceptable and I would like to complain this to the consumer forum.

I Was Pay 50000 Thousands in Google pay
And now they asking more money now I'm realise this the fraud

Duke 200 BS 6 model Bike not started Cell not working. So i go to KTM showroom but they are not responding. I bought this bike only 5 month after. And KTM is the worst services. They are making only fool to the customer.

Very worst service in Rajahmundry
Very careless worst service and worst customer receiving
Dont buy ktm in rajahmundry after buying u will feel bad..

We bought a KTM 200 bike from [protected]@ktmindia.com, But it gives quick warning of "Low oil pressure" just after riding 4-5 miles. we raided to tirupur, from the showroom complained it to, where we bought, suggested to go to near by show room in tirupur, but they asked us to go to actual showroom where it was bought. they say different reasons, but A new vehicle should come with these warning or issues ? It is not acceptable.

I went to the ktm service center Ratu Road. That claim officer refused to take my bike claim. His way of talking was not correct. He misbehaved. I am not happy with ktm service

Sir meri bike duke 200 ka back shoker khrb ho gya tha or ma change krvane service center patparganj delhi gya 2.october.2020.ko to unhone bola ki abhi avelabal ni h aap apna number de do jb aayga hm aap ko btta dyge sir 3 mhine ho gae ab tkk to phone ni aaya or ma bich me 2.3 barr bhi gya tha tb bhi ye hi bola

My duke 390 was seized then I have given my bike at service centre to repair . They have repaired the bike and give it to me after that i got problem again within the day itself ...then they again opened up my engine and solved that problem but I am still facing some problem in my bike . They already have opened my engine for 3 times and for that I am not feeling good

Hello I am a owner of duke 390
I am using this since it’s launch
I have all the models of duke with me
But recently I’m facing a lot of issues of spares here in Chennai with the Tambaram showroom people
They are not providing us the spares at all
Recently my gear lever got broken so couldn’t move the bike from my home, so I went to the showroom for the spare, they literally denied for giving me the spare, telling me that I need to carry the bike to the showroom to get it fixed, how come I bring the bike to the showroom wen the lever was broken
Even the small part they can’t give to there customers really it is very horrible, buying the bike for lakhs and going back to beg them for spare parts as they are giving it for free
Please solve the issue as early as possible

Model : KTM duke 200
Year of Purchase : 2016

Spare Parts Required : Back Shock absorber & Chain Sprocket Set

Location : Cuttack

I have been kept on a waiting list since 1.5 months and they’re asking for an extension of 2-3 weeks more as the spare parts are not available to them also

Very unsatisfactory sales service from a reputed Brand like ktm where I had booked duke 390 on 23/11/2020 at one of your shoowroom in hosur and your sales executive had promised my vehicle to be delivered with 15 days now it's 3 month no one even cares my issue where they are treating me like a begger

I am owner of Duke 390 I had done engine service 1year ago again it's same problem if I visit store they are not responding worst ever service of KTM in India unworthy service response by your service centres in Hyderabad especially begumpet aainikpuri worst ever service

Dear sir

I purchased a rc390 bike 3 month ago
My bike inzen vabrate speed parformance not good
I repeated go service center but not solved my bike inzen issu BS4 PART in my BS6 bike
inzen was not good

Purchased on 01-10-19 and had all my free service done in time also i had my bike paid service done around 6000 kms.
They told me to get the next service done after doing 10000 kms. 10000 Completed and my bike started showing "LOW OIL PRESSURE ".
I went to the service centre the guy checked the engine oil level and put some engine oil in the engine and told me to ride more 1500 kms .i did not know this was going to be so bad for my bike . i rode the bike while the bike showed "low oil pressure " even after that . i was worried but mechanic said ride 1500 kms more nothing to worry. few days latter my bike lost acceleration it felt heavy and some sound started to come from the engine i went to the service centre .about 100 -200 ml engine oil was there in the engine . they told me engine had to be opened for examination . one guy told my few more days and engine would have seized . i was heart broken as my new bike only 1 yr old was in such condition all due to such kind serice at the service centre . dont know what to do now they have my bike for one week they told me all ktm rc 390 hace such issue . i will never buy ktm again.

I am using Ktm Rc 200 its about 1 and 1/2 years. I have only done my first [protected]@1000 km. After some months it went lockdown all over the world . The service center or the showroom havent yet called or informed about the second and third service. This is very worst experience which i had. If i rather choose royal enfiled they have been better service. They usually inform us. And i think i have lost my warranty too Thanks to ktm 🙂 .Please do necessary action

Adress of the showroom: Deedi Bajaj Probiking Service center Ktm, Karamana, Kunjalummoodu, Kerala 695001

Dear team.

Spare-parts (speedo-meter) not available in adajan service center. Last 2 month followup and visit adajan service center but not respons properly. I request you solve this problem.

Regards
Nilesh patel

My duke 390 stolen on 3rd September and recovered on 11th November 2020. All the documents FIR copy and all present with me and registred with Mahadevapura Bangalore city police station.In between this period the thief went to Pune wagholi sai service center and change the lock set. Did they will ask the RC original or any other proof inorder to change the lock set?? I do have the changed lock set with a Key and that keycard as well. And thief got in warrenty, what the hell. BELLOW PICTURE YOU CAN SEE THE KTM CARE APP AS WELL SHOWS THE SAME.

Have oil leakage problem at engine head and got second service just only oil change and filter change that's it after that got the engine head leak from starting. But i asked service centre to have this issue but they said that's minor problem. But now I'm troubling problem in this related issue . Bike is overheating again and again radiator strts so plz help related this issue