Kurl-on Complaints & Reviews

We are senior citizens and after our hard earned money we decided to buy this products.
We found its quality substandard and we found protector was not fitting and within fortnight the mattresses developed deep ockets.
We lodged the complaints to the dealer and customercare and sent photos and videos although that never gives proper judgment about the issues.
The complaint No is 2300362 and we have recd some mails menting...

N.Vamsi kriahna
d.No:1-97
near sivalayam temple
jalipudi
eluru
[protected]...

Dear Sir/Madam
I am purchasing a Kurlon Mattress Pure Coir worth Rs. 8, 000.00 on 18.02.2020 from Wood & Wood Craft, Piska More, Ranchi.
My mattress is press down and very uncomfortable to sleep.
Your toll free number is not working well.
Size of mattress is 78" x 72" x 4"
So please replace my mattress urgently & solve my problem.

Thank you!...

My sleeping mattress is buried in the middle....

A mattress named Angelica was purchased on[protected]. For about a month sleeping on it was comfortable. However, after that sleeping on it was not comfortable for the following two reasons:
1. The mattress started to produce heat and as a result it was not possible to sleep on it in the same posture for a longer time in one stretch. Every half an hour or so, had to turn and toss, thus sleeping on it was not comfortable.
2....

I had bought a kurlon legend mattress in the month of july . but the stitching of it is coming loose so i need a replacement immediately as it is in the warranty period
place where i bought it is - united trade link rajajinagar bangalore
bill no-60
i need an executive from your side with a replacement immediately...

I had purchased a mermaid mattress shelling out 40k in 2016. Now, in 2020, I have some stitches from the edges of the mattress given out, for around 3ft in Length. Here starts my struggle. I raise a complaint and no response untill 30 days. After 30 days, I am being told that the mattress cannot be repaired but will be given a replacement, by paying an amount of 25k(which they say is a rebated amount for an equivalent new mattress). Ridiculously...

I brought kurlon spring mattress 6=6-1/4 few months if good side stitching is automatically opened plz solve this problem.....

I have purchased the mattress online but absolutely no information on when I am i likely to receive my order.The company has not bothered to contact me. The order was placed on 17th Dec, 2020.The details are pasted below.

Order #K1756
December 17, 2020 10:36AM

Product Price Quantity Total
Pure Coir - (D#7DPH2FR) Rs. 11, 794.00 1 Rs. 11, 794.00
Subtotal Rs. 11, 794.00
Shipping (Standard) Rs....

I had bought 2 kurlon legend mattress in the month of july from united trade link bangalore rajajinagar but the stitching of one of it has been coming loose .i have been trying to contact your customer care number for the past week but got no response . so i need a check on it and need a replacement as it is in the warranty period immediately
bill no-060
dated - 23/7/2020
contact no-[protected]/[protected]
please...

Sagging issue is coming in the mattress...

I have purchased 5 inch kurlo bond mattresses (one pair) in the year 2018 and after using them my wife has been suffered with back pain and severe ribbs pain. It is too hard to use them and get a sound sleep on these mattresses. The warranty for these mattresses are upto 7 years. As these are very much uncomfortable, is there any procedure to replace, return or buy back in the company or we have to bear these uncomfortable, harmful mattresses....

I have purchased one Kurlon mattress model “PURE COIR STAR 8” size: 75X60X5 at Chennai at SARAVANA STORES which is a reputed store in Chennai vide invoice No: PR/1920/315382 on 29.02.2020.

Within a span of 4 months after purchase there is a heavy sagging at middle of the mattress to a depth of more than 2 inches. I am unable to use the mattress due to heavy sagging and also I got back pain by sleeping in sagging mattress....

I have purchased a mattress on 24th October 3020 and within 2 months, it has started tearing from top. Disgusting and such a bad experience....

I lodged a complaint stating that the quality of bed has deteriorated badly within 3 years of purchase. Kurl on asked me to send the pictures of the bed to a whatsapp number and I sent the pictures and videos too.

To my surprise, they closed my ticket within few minutes after the receipt of images. No reason/justification has been conveyed to me till date. I have been trying to reach their customer care and no luck at all...

One of the worse Customer Service!

Ramoji RajaShekar Furniture Guntakal.

1. Very rude owner Shekar.
2. Price can change.
3. Had my worse experience as a customer.
4. Paid almost 70, 000.00 with so many faults.
5. Had to listen and being threatened at his shop, instead being polite & understanding the customers voice.
6. It’s a non value add shop.
7. Better to pay online...

I have buy a Kurlon 'Fresh' Mattress from a local dealer. At the time of purchase the dealer gives us a Warranty Card of 7 year warranty. In this card it is mentioned that if the mattress will depress more that 1.5 inch then it will be covered under warranty. After 10 months i found that the mattress is depressing badly more than 1.5 inch. On dated 21.03.2020 I try to call on the complain nuber given on the Waranty card but the number is...

: My complaint id is 2097392. I have bought duplex on last December 11 but after 8 months it slowing down from one side so I request so I complaint letter about email so then I got this number on which I need to send some of the my document so I am sending all my documents kindly find the enclosures and solve this problem as early as possible because I am facing so many problems mentally and physicallycomplain many time but till date I am...

I bought kurlon mattress a year ago.mattress is damged by one side .
sl no-1069, manufacture date-29/04/2019...

I bought a kurlon mattress one year ago..it collaspe one side .csutomer care no. not working .i bought kurlon kurlo coir mattress sr no.1069, date of manufacture-29/04/2019...