Kurl-on Complaints & Reviews

This is with Refrence no 1100021
We haven't revived an update from your customer care we spend the money to by the brand but its a waste of money if its not resolved we have ti approach to consumer court now...

Dear Sir,
I had purchased a kurlon mattress (variety New Angelica) on[protected]. It costed me Rs. 30, 044/- (Thirty thousand forty-four rupees). Mattress size 78x60x6+2. My cash bill no. is 1731.
Regrettably, by the end of February, 2020 sleeping on the mattress was no more comfortable for the following two reasons:
1. It started to produce heat thereby could no more sleep in one position for an extended period of time.br...

The coir inside the mattress has been completely compressed (at only one particular area) without any reason and on sitting, I cannot feel the coir.
This has been purchased on 01.10.2019 at the New Super Mattress Corner (Kancharapara, North 24 Paraganas, Nadia, West Bengal)
Mattress details- 78"×47"×4" Kurl-on Pure Coir.
Kindly look into the matter as soon as possible since warranty period is approaching....

Summary : i bought the kurlon foldable matters (3 folds matters) on 30-nov-2019 from the kurlon outlead in bangalore. Product was offered with one year warranty after 8 months one of the folds matters stiching came off. I have been following up with kurlon for last one month regarding this issues there is no respones from kurlon and they have close the complaint stating that stiching issues should be raised within 15 days of purchase. As...

I have made complain after long effort.kurlon customer care number was not reacheable after long effort.Problem has been shared to Guwahati curlon retail shop from where it has taken..He has informed me to register complain first after that he can do from his side. I have sent email also regarding my complaint on 25th July 2020.
Mattress was purchased & material was received on 25th June with Defective one.polythine or cover was found...

Its so lumpy and uncomfortable to sleep...

Kindly send the person to see how the mattress is compressed and uncomfortable to sit...

On February 2020 I bought 4 mattresses and 1of them got compressed from the right side. It’s really a bad experience from kurl on it’s in 6 month it’s got compressed please do some solution to it as it’s in warranty right now, now it’s become uneven and giving me back ack please do some solution...

Dear team,

I have purchased matters on the month of march 2020.

I was not through for that kind of matters on karl-on sale request you kindly action on urgent basis and please change the matters asap.

Regards
Nimit jain
[protected]...

I have bought matress in 2019.
Within a year it expands and fungus on backside of the matress...

Sir
I have purchased kurlon bed angelica 78*72*6 at shri sanmati enterprises belgaum karnataka on 23 october 2014 which has lifetime warranty. We are staying in bagalkot. The bed is damaged one side and we are unable to sleep and getting back pain. So request you to attend the bed issue as early as possible.

Regards
S b kongawad
Deputy director of agriculture
Quarters no 4 zp quarters sector no...

The deteriorating condition of your mattress in just 5 years. What's the use of buying such a expensive mattress. Truly dissatisfied with this useless mattress. Foam mattress ka aisa haal hota hai kaya. Iise acha toh 1000 rs. Ke mattress chalte hai. What's the use of buying mattress of 9000 rs....

I have placed online order for mattress from Kurl-on website on 3rd July and the order number is Order #K1141 and they mentioned that the product would be delivered with in 14 working days but I haven't received the order and didn't get any updates from Kurl-on. I was not able to reach any customer care number and no one is responding to even my emails.I am worrying whether I will receive the product or not....

Mattress number -ISO 9001
Complaint number-1841624
Invoice number -HO2315...

We bought a pair of kurl on mattress in the month of march, which according to us have been of very low quality as we bought it with faith in the name of the brand but this time we are very disappointed as we all have started facing back issues, and it’s even difficult to lie down on those mattresses. I’m just 22 and i have got severe back issues. I’m concerned if the pair of mattresses we have received are faulty or of low quality....

We have brought kurl magnum coir mattress a year back and we are now experiencing that it is getting compressed from all the corners. We have raised raised a complaint a month back but till now there is no response to our issue. Complaint no - 1784894...

Already i am complaint in user id veera15. So piease taken action imm. Ediate. I will do severe action....

My matress purchase on before eight months. It's fully right side matress stiching is reopened. Your tollfree number is also not reponse....

Team kurlon,
Please see the trail mails below of how much negligence we have been suffering due to the wonderful kurlon customer care and also for having committed the blunder of buying a highly priced kurl on mattress.
Disgusted with calling, mailing and pursuing you guys. Its a pathetic company.
We shall take the company to the consumer court if our issue is not addressed immediately.
Social-media is very powerful...

I bought 2 kurl-on everfirm mattresses and 2 pillows from m/s. National rexine cloth house vide their invoice no. 1685 dated 27th oct. 2018 with 2 years warranty.

The mattress have developed pit in the centre and its uncomfortable to sleep on them and resulting in back pain.

Please arrange to replace the defective mattress as soon as possible as these are under warranty period.

Raj
102-l...