Kurl-on Complaints & Reviews

This is regarding the complaint no. TN 84233 I have purchased your product on 10/05/15 Received the mattress on 17/05/15 and found defective Lodge complaint on 19/05/15 Till now product is no and still in progress Not found any satisfactory response from your c/care cell. After around one month I am at same page...

I bought your Kurl-on RELAX foam Mattress 3 months back. I was told by your authorized Dealer, that you can buy Kurl on mattress without having any doubt or worry. The quality of the product is very good. But now, It is totally pressed from the center. It is completely bend from the center and its really very difficult to sleep on your mattress.It started giving me a backache.It is very sad to say that such a big company makes such product. I...

SIR, I PURCHASED KURLOBOND 2 NOS MATTRESS AT SRI LAXMI FURNITURE, NEREDMET, Hyderabad on 13th May 2015. I received same on 14th night around 7pm. On 15th May i complained that the delivered mattress was damaged and to replace.(plz see the picture). The damage is mattress backside cover is not properly jointed. Till now no response from him. He always admit that company people will come and see.Till now no one is come from company. I...

I bought a mattress on 18th may 2015 but as I removed the packing n checked the size to be small for my cot then I asked the dealer to take that mattress n give me another one he sent the other one n sent his men to change it while they found that I had removed the packing anyways they unpacked the corr ect sized mattress now after taking the other mattressback he is asking us to buy that other mattress also pls help ....

I had purchased a KurlOn mattress in October 2012. Logged a complaint of sagging in the mattress long back in December 2014. The technician visited and confirmed that there is an issue and that he would issue a rebate letter immediately. It has been 5+ months now, and I have not got this letter yet. I have been following up on this complaint every week and sometimes twice a week ever since. And KurlOn has been so pathetic in their customer...

Dear Sir/Madam, I am Dr Amarjeet Gambhir from Ludhiana, Punjab. This is in reference to my complaint lodged in Feb 2015 with Kurlon helpline regarding sagging of a pair of Kurlo-coir mattress (Complaint No TN79182). I had bought the mattresses from Jaimal Singh & Son’s, Ludhiana (Invoice No. 640, dated[protected] with a 2 year free replacement guarantee & 2 year rebate warranty. Inspection of the mattresses was done by...

With due respect, it is submitted that, I had purchased the Kurlon Mattress last year in the Month of May, 2014...Unfortunately, the purchase Invoice is presently not traceable. Sir while going to purchase mattress in the market, I had gone through many online reviews of mattress provider in the market and finally i decided to buy a very well known brand in the market i.e. Kurlon and bought mattress. Sir ever since I bought your product,...

Er. Jagbir Verma R/O IPH Colony Nahan Distt. Sirmour Himachal Pradesh purchased the matress from local market of Nahan from Sanjay & Brothers on dated 5/2/2015 and after 15 days these matress press in side from the centre My Moboli No-[protected]...

I have complaint (TN78837) for a mattress that there is a sagging and its under warranty. One technical executive (Suresh from Hyderabad) came for the inspection also and gave us the receipt, called many time to him all the time he lies, he is not at all professional and 3 are months over . alternatively I have called Kurl customer care 4 times but they said that they have forwarded my details to Zonal officer and I will get a call...

I have purchased super delux mattress size 78"x72"x4" from Chaktraborty & Sons Sonari Jamshedpur. on 22.09.2014. We called the representative of M/s Chakraborty & sons and showed the depression. As per the advise of your Dealer, we are lodging this complaint. Request you to do the needful at the earliest. Regards Pradeep Prasad C-15, Vishal Apartment Adarsh Nagar Sonari Jamshedpur 831011...

Todays date is 30 March 2015; From the Complaint, the issue has been raised since Dec 2014.The request is for replacement of the double bed mattress with the below mail.I have not heard from Kurlon ever since. I have spokn to various customer care execs from your Org but all seem tp claim that I would getting a call from the Zonal office.me and my family have back pains lately and have not had a positive opinion from any of this.I request...

I purchased your products on last year and I facing uncomfortable on bed nature of problem sagging. Product name: Relax Nature of complaints :Sagging Purchased date: 8.3.2014 Shop name : Rajan radio sales corporation Place : Harur, Dharmapuri(Dr) State:Tamilnadu In this case I raised the compliant on dt 20.01.2015 next day I received complaint No:TN77880 But Still now I didn't get any service call from near...

I have complaint for a mattress that their is a sagging and its under warranty. One guy came for the inspection also and gve us the reciept, but 3 months pass by and I have called Kurl On toll free number 6-7 times but they say they have forwaded my details and I will get a call from customer care but nothing happened. Worst service of the mattresses I have ever come to and specially customer care guys they are so rude as I have owed something...

Sir I filled complaint against the two KURLON MATTRESS purchased by me they are having multiple sharp knots from delivery itself. Complaint was filed and inspection done on 15th Oct. Purchase date of mattress is 06/SEP/2014. Complaint no. Is TN71246. Hoping the resolution at the earliest. Has called customer care for more than 3 times, last call made on 21st Feb 2015....

Sir I filled complaint against the two KURLON MATTRESS purchased by me they are compressed only in the use of 10 days. Complaint was filed by me on 7/Jan/2015 purchase date of mattress is 19/DEC/2014. Complaint no. Is TN77171 sir I hope that I will get proper feedback from your side....

I raised a complaint at Kurlon customer care for 1 of my mattresses which have sagging problem on January 2015. Their executive inspected the fault on January 10th and agreed that there is problem. He promised to replace them within 10 days. To process the same he asked for the copy of bill which I produced and even sent a scanned copy of it the same day. After 15 days I called the customer care to know the status of replacement for which...

I had ordered a Kurl-on kurlo bond mattress of size 75 x 36 on 3rd of Feb 2015 from Kurl-on Mattress Xpress store at Marathalli. I was told that, since the size was not the regular single cot size they will have to ship it from the main company warehouse and it will take 3 days. I waited 3 days and on Sunday night(5th day) 10 :30 PM the delivery guy asked if he can come and deliver it, as we all were sleeping and that being a very odd time...

I raised a complaint at Kurlon customer care for 2 of my mattresses which have sagging problem on January 7th 2015. Their executive inspected the fault on January 13th and agreed that there is problem. He promised to replace them within 10 days. To process the same he asked for the copy of bill which I produced and even sent a scanned copy of it the same day. After 15 days I called the customer care to know the status of replacement for which...

I purchased a Kurl On Mermaid Queen size mattress on[protected] from Kurl On Mattress xpress, Esteem agencies, Marathahalli, Bengaluru by paying an advance amount of Rs 11, 400. My Order number is 2038. I was told that it will be delivered within 2 days. It is[protected] today and it is still not delivered and there is no certainity that when it will be. Upon contacting they said that the fabric is from Belgium and so it is taking time. However,...

I PURCHASED KURL-ON KLASSIC 5" THICKNESS MATTRESS FROM "PALANI BED HOUSE"--AUTHORISED DEALER IN KURL-ON MATTRESS (NO.5, VELACHERY MAIN ROAD, VELACHERY, CHENNAI-600 042, ON 19/09/2014. THE CASH BILL NO. IS 5013-19/09/2014. BUT WITH IN A SPAN OF 100 DAYS, I NOTICED THE SIDE BEEDING OF THE MATTRESS WAS TORN AND DAMAGED. SINCE THE PRODUCT IS GUARANTED FOR FIVE YEARS, I REQUEST YOU EITHER TO REPAIR THE DAMAGE TO OUR SATISFACTION OR REPLACE...