Claimed

Kurl-on Complaints & Reviews

1
Updated: Feb 25, 2024
Complaints 650
Resolved
69
Unresolved
581
Contacts

File a complaint to Kurl-on

Having problems with Kurl-on?

File a complaint and get it resolved by Kurl-on customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Kurl-on reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sindhuja Vs
Jul 18, 2021
Report
Copy

Address: 21/10,3rd cross street,ngo colony,kamarajar nagar,choolaimedu,chennai,600094.
Website: www.consumercomplaints.in/new_complaint

How to fix stiching problem in mattress...it is opened ...no response...
Kurl-on customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Amritha.G
    Jul 17, 2021
    Report
    Copy

    Our mattress is compassion on center and corner side
    Kurl-on customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      @
      @ratna
      Jul 15, 2021
      Report
      Copy

      Address: Mig24, rameshwaram extension , Bagmugaliya

      This is the 2nd time I'am complaining against the mattress but no response . How irresponsible it is .
      +1 photos
      Kurl-on customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Jul 12, 2021
        Report
        Copy

        I have purchased two mattresses on 24th June from company’s website but the same is not delivered even after 15 days.
        Request you to please intervene and get the mattresses delivered.
        Kurl-on customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          @
          @ratna
          Jul 9, 2021
          Report
          Copy

          Address: Mig 24 , rameshwaram extension Bagmugaliya

          We bought mattress in February . After removing the packing, we are seeing this black spot in the mattress . So, kindly please check.
          +2 photos
          Kurl-on customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            vishnupathi
            Jul 8, 2021
            Report
            Copy

            Complaint Ref no:3101778

            As above the complaint number given i have raised a issue of quality defect for the purchased item .

            1st i have purchased in april bounded foam matters was good
            2nd i have purchased in june bounded foam matters is total soft compared to my first purchase am getting back pain for the same i have complaint 2nd days its self but still the problem is not resolved i need exchange as am not using it.

            Name : VISHNUPATTHI
            MOB:[protected]
            Kurl-on customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jayanagarkhk
              Jul 7, 2021
              Report
              Copy

              Address: Kurlon Home Komforts, Jayanagar South end Circle
              Website: Delivery of mattress is Unprofessional

              Dear Team,

              For Mattress delivery only driver was came for delivery and ask us to come along with him, as we have only 1 staff in store we denied to go for delivery, customer called to us and complaining from 1 person how can they deliver it’s not possible later they arranged one person then delivered into customer house. Then driver said he paid the labor charges, but customer not happy with delivery service and told I didn’t expected such unprofessional service from Kurlon, I wanted another 2 mattress but I am not going to buy from you. Please look into this and inform the logistic team to send with helper to deliver the mattress.

              Regards
              Ramesh
              Kurlon Jayanagar KHK
              [protected]
              Kurl-on customer support has been notified about the posted complaint.
              Helpful
              4 other people found this review helpful
              4 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mohd Arif Zia
                from Thakurdwara, Uttar Pradesh
                Jul 5, 2021
                Report
                Copy

                Address: kolkata,81

                More tha 15 days passed the product not deleivered., the dealer also not able to answer when the product could delivered
                +1 photos
                Kurl-on customer support has been notified about the posted complaint.
                Helpful
                7 other people found this review helpful
                7 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  mnbabu
                  Jun 25, 2021
                  Report
                  Copy

                  Hi,
                  I have purchased Kurl-on Spine therapy few days back from its authorized dealer. I am not at all satisfied with the product. Its having huge defect in product design itself.
                  I am getting body pains very badly after using this mattress. I need to switch sleeping positions every few minutes. I am not at all comfortable while sleeping on this mattress.
                  I have reached out to company authorized dealer for replacement or return of money. but he is refusing to take any action. I have no other option other than raising a complaint in consumer court if its not going to get replaced.

                  Spine Therapy should relieve back pains, but instead of reliving its giving back pains and body pains.

                  Purchase Information for your Ref:
                  Dealer : Ambika Agences, #27-12-75, Shop No 26 & 27,
                  Governerpet, Vijayawada-520002.

                  Buyer:
                  M Naveen, Vijayawada-520007.
                  Invoice No: 0211
                  Warranty id: 2994512

                  Regards,
                  Naveen
                  Kurl-on customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sidhu111
                    Jun 19, 2021
                    Report
                    Copy

                    Address: adresh nagar bathinda punjab 151001

                    One peace mattress sat down
                    Kurl-on customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Preetibakshi
                      Jun 14, 2021
                      Report
                      Copy

                      It's been 2 months since my complaint is open. Already paid the amount for the replacement matteress but there has been no action taken. Standard reply from kurlon team"sorry for the inconvenience, your request is still processing and you ll get a call in 24 hrs from account team"
                      Unfortunately I ve never got a call from your team.
                      Request you to expedite the process.
                      Kurl-on customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        Chhiltu
                        Jun 8, 2021
                        Report
                        Copy

                        Broken from one side
                        Kurl-on customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Atul Sharma77
                          Jun 7, 2021
                          Report
                          Copy

                          Address: Wardha
                          Website: Kurl on

                          Material sagging 2 inch in the middle
                          Kurl-on customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Shounik Shubhankar
                            Jun 7, 2021
                            Report
                            Copy

                            Address: Shanti Enclave, Jarauli Phase 2, 29b

                            I have kurl-on orthopaedic mattress. But now it's soft,
                            Kurl-on customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sumit_09
                              Jun 5, 2021
                              Report
                              Copy

                              Address: R/o kaleeth

                              My mattress has bended from inside ...and it feel very uncomfortable to sleep on it .
                              +2 photos
                              Kurl-on customer support has been notified about the posted complaint.
                              Helpful
                              3 other people found this review helpful
                              3 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shalini chandan
                                Jun 2, 2021
                                Report
                                Copy

                                My complaint id. 2975099, rejected by kurlon

                                I am very disappointed after receiving following message

                                Your Complaint no. 2975099 can not be approved . Reason: Sagging less than 1.5

                                Sagging is 2 inch approx with in few months of purchase, due to defect spring of mattress irritating, unable to sleep

                                Relish mattresss
                                Kurl-on customer support has been notified about the posted complaint.
                                Jun 02, 2021
                                Updated by Shalini chandan
                                Sagging is approx 2 inch
                                Kindly replace it

                                I do not expect, such response, that complaint is rejected

                                Jun 03, 2021
                                Updated by Shalini chandan
                                Relish matress, may having manufacturing defect, may be due to defects in springs .

                                Again requested to replace/ upgrade with better product, unable to sleep, springs are irritating badly
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  C
                                  CA.Sanjay Gupta
                                  from Mumbai, Maharashtra
                                  Jun 2, 2021
                                  Report
                                  Copy

                                  Sagging of mattress complaint I'd 2975099

                                  Address: Kurlon Bangalore

                                  I have lodged complaint vide no. 2975099 but I received following message after few days

                                  I am very disappointed after receiving following message

                                  Your Complaint no. 2975099 reviewed & concluded "Replacement not Approved". Reason: Sagging less than 1.5".For information write to "customerc...

                                  Sagging is 2 inch approx with in few months of purchase, due to defect spring of mattress irritating, unable...
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy
                                  I
                                  Itee khaana
                                  May 28, 2021
                                  Report
                                  Copy

                                  Address: Itee tandon panchsheel green 2 a4 1101 greater noida west

                                  I have registered complaint under id 2767864 but i have not received any resolution from kurlon side also product is in under warranty please help
                                  +2 photos
                                  Kurl-on customer support has been notified about the posted complaint.
                                  May 28, 2021
                                  Updated by Itee khaana
                                  I have registered complaint under id 2767864 but i have not received any resolution from kurlon side also product is in under warranty please help
                                  May 28, 2021
                                  Updated by Itee khaana
                                  have registered complaint under id 2767864 but i have not received any resolution from kurlon side also product is in under warranty please help

                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Shivtiwari1
                                    May 25, 2021
                                    Report
                                    Copy

                                    Address: Khanna Agency, Tarin Tilkil, Shahjahanput

                                    I have been using matress the matress for a long time, and I really enjoy the experience of your matress. But recently they have become swollen like, and I believe I cannot will not be able to explain the condition but it not normal. And I would be generous if you could inspect the matress.
                                    Kurl-on customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      navneet k.
                                      May 25, 2021
                                      Report
                                      Copy

                                      Complaint id : 2844562
                                      date of purchase 19Dec 2020
                                      Mrp -17000(pair)
                                      Model : Duplex (Bonded Foam Mattress)
                                      Dimensions:1.91m * 88.9cm*15.2 cm
                                      Complaint : within 5 months of purchase ..there is unusual sagging .and lodged comparing on 25 of April (approx) Inspite of number of calls, almost twice per week ..and their customer care service's hollow reassurances of resolving issue by their back end team ..it's not resolved, sadly !
                                      Kurl-on customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit