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Lakme Complaints & Reviews

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Last updated Feb 27, 2024
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S
Shilpa Dodrajka
Sep 10, 2021
Sep 11, 2021
This thread was updated on Sep 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About refund

Address:In street of pioneer hospital station road sikar rajsthan

Sir mene last month ke mid me apna paid order cancell kiya ta because expiry bhut jaldi ki ti ...but abi tak koi refind nhi h or customer care me call exicutor ko connect nhi ho rha...bhut hi bad experiene rha ye to...me aprox sbi lakme ke product use krti hu ...bit ab switch krne ka soch rhi hu...
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gauravcosmetic
Sep 9, 2021
Sep 11, 2021
This thread was updated on Sep 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Selling & manufacturing duplicate products

Om International cosmetics shop in Anaj mandi sadar bazzar New Delhi selling duplicate products .the shop number is 5050 1st floor .They fill foundation and serum in empty bottle and label it lakme brand & Elle18 & sell to the wholesale customers.They also import 1st Copy of Lakme from china....
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Rajeshwari Vijayaraghavan
Sep 8, 2021
Sep 8, 2021
This thread was updated on Sep 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessional

Address:27th main,HSR layout, Bangalore

I had my colouring done at Lakmé, 27th main HSR layout, Bangalore branch and had terrible experience of losing hair for weeks from that date.
I have had colouring done at Lakmé for many years and especially this branch for 10 years now but this time my hair has been coming off roots for close to a month now.
I was given to understand when questioned that my regular facial person Divya, said she was trained to do the hair...
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Shahzan.ali
Aug 26, 2021
Aug 27, 2021
This thread was updated on Aug 27, 2021
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Lakme academy Abids

I am from hyderabad. Taken addmission in Lakme academy Abids.

Worst academy I have ever seen in my life.

The instructors are irresponsible they don't have proper rules in academy any time they called us to come for the class.and they use abusive language .and they treat us like they are the boss .when we practice in over class instructor do chit chats and no body guide us.
My I'd 1307027
Address...
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Shabn@m
Aug 25, 2021
Aug 26, 2021
This thread was updated on Aug 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complain about hair smoothing

Address:SCO- 285, Ground Floor Sec, Sector 35D, Chandigarh, Punjab 160022

I have done my hair smoothening (Schwarzkopf)from Lakme salon on 15 August after 4th day I washed my hair at home they are again wavy, I call to the salon they told me to come and when I go and show my hairs the person who done my smoothing told me mam your hairs are long they got bent when you sit... seriously??
I told him that I take so much care of my hair after smoothening even when I sit I put my hairs in front.they said mam thode...
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charu.aish
Aug 22, 2021
Aug 23, 2021
This thread was updated on Aug 23, 2021
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Manicure and pedicure

Address:Mangla chowk, Bilaspur

Me and my friend did a menicure and pedicure from lakme. And the service was just not right. They didn't have variety in nail paint, we asked to show them before the service but they said they will show later as it is in locker or something. They didn't apply the base coat. Neither my nails are properly filed nor coated. I called her several times to apply the second coat. They gave 10% discount but didn't provide the bill. This is not acceptable...
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M
maie
Aug 22, 2021
Sep 8, 2021
This thread was updated on Sep 8, 2021
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Dry scalp, dandruff and frizzy hair within 24 hours of.hair spa

Address:marenahalli vijayanagar banglore

Yesterday 7:30.pm, your hair expert venkatesh from vijayanagar, banglore salon done protein hair spa.

by today morning 9 am, i.have dandruff on.scalp, frizzy and itchy scalp, my hair has become so.dry and rough like i have not.washed it for a wee.long

i need immediate redresal, because i paid 2600 for dandruf scalp, which i did not had before spa.。

i am not able.to add photos or videos it showimg...
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Bharti Guleria
Aug 16, 2021
Aug 18, 2021
This thread was updated on Aug 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Schwarzkopf Smoothing

Address:Lakme Salon Dalhousie road pathankot

Date:[protected] ...I was done my smothning in Lakme salon in Dalhousie road pathankot but I m totally disappointed these services after smothning my hair totally rough they said I'll take five time treaemts SOS TGT I don't know but kind of this treatments so why should I get smothinig..u can see my hair videos before smothning my hair totally fine they have my hair videos. but after smothing only two months ok but then totally rough...please...
+1 photos
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Parvati Mohan
Aug 16, 2021
Aug 16, 2021
This thread was updated on Aug 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

White Layer on Eyeconic Kajal

I bought a stick of Lakme Eyeconic black kajal from a store (an outlet of Health and Glow in Hyderabad). The expiry date is January 2023 and I opened it in August 2021. I found a white layer over the kajal stick that looks like fungus. Given that this is to be used in as sensitive a body part as the eyes, I will not be using the stick. I have used this product many times before and this is the first time something like this has happened....
+3 photos
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Subhashree venkatachalam
Aug 15, 2021
Aug 16, 2021
This thread was updated on Aug 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered

Address:A202, Silvernest chs, manpada rd, near sbi, behind pratap jewellers

I had received a package of order number 207710 instead of my order which is 207701. I have complained about it and my complaint I'd is 36898843. An agent picked up my wrong order but after that no feedback from your end. I have been repeatedly contacting your helpline number but not getting any help as to when will I get my product back.Please get back to me as soon as possible
Subhashree...
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royalvishalsarkar
Aug 14, 2021
Aug 14, 2021
This thread was updated on Aug 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud and misbehaving

Address:First floor B-23 opposite metro pillar no-9 Lajpat Nagar 2 New Delhi 110024

Lakme one of the best brand and his Acadmey powered by aptec I joined lakme Acadmey in Lajpat Nagar at the start they said everything we will provide you everything from us and they charged 85k for the makeup course after when i start taking class everything just different from what they said i mean they are not providing proper products all products are broken and old and some of fake and cheap even not good for skin too then they said carry...
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Agrata Ojasvi
Aug 5, 2021
Aug 8, 2021
This thread was updated on Aug 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor/disappointing service

Address:Jankipuram near HDFC bank, Lucknow

On 6th July I went to the this Lakme saloon nearby.
I always visit the same salon hoping this time it won't be as bad as an experience at it was last time.I try to trust it.
But what happened this time made up my mind to never look back and visit .

I was very specific for my eyebrows - told this girl to only remove the extras and maintain the shape( her name was Kusum, perhaps!) I wanted it to remain thick. She...
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saahi
Aug 3, 2021
Aug 4, 2021
This thread was updated on Aug 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about the lakme academy regarding the fraud they are doing with the students

Address:Ranjit avenue, B block,Amritsar

This is sahil sharma. I had joined in Lakme Academy, ranjit avenue amritsar, In september 2020 (on FAST TRACK BASIS) for a complete course of Hairs and i made a payment of 50% of amount immediately and I was in a hurry to complete the course and the co-ordinators and the manager (PANKAJ MADAN) of the academy assured me that the course will be completed in december 2020. Rest 50% was supposed to be paid within months as the training continues,...
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gauravcosmetics
Aug 2, 2021
Aug 2, 2021
This thread was updated on Aug 2, 2021
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Selling Duplicate products of lakme

Address:5047 rui mandi sadar Bazzar New Delhi

Mittal cosmetics shop in Anaj mandi sadar bazzar New Delhi selling duplicate products .the shop number is 5047 1st floor above of shri ram bag collection.They fill foundation and serum in empty bottle and label it lakme brand...
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Jyotitewari1788
Jul 30, 2021
Jul 31, 2021
This thread was updated on Jul 31, 2021
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Regarding moroccan oil spa series

Address:Lakme salon Aashiayana Lucknow

I availed one morocco oil spa service and was offered 3 spa services . I did advance payment of remaining 2 spas at lakme aashiyana branch lucknow. while doing the payment, i asked salon, if i can avail remaining services in other city, they said yes, but now i am not getting this option to redeem remaining spa service in Faizabad. Request you to take necessary actions on this as soon as possible, as i had spent nearly 11000 for this. br...
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Szehra
Jul 30, 2021
Jul 30, 2021
This thread was updated on Jul 30, 2021
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I had gone through a treatment but got problems after that

I had paid 12000 for the hair treatment but the combs & other products they used due to which I got super lices in my hair & I had gone through a lot because of that but still its not gone. They had suggested me to use Mediker due to which my whole treatment gone in vain too. I was using all the products suggested by them but because of these lices that I got from the salon it was gone as a wastage of time & money too....
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Sonal2501
Jul 28, 2021
Jul 30, 2021
This thread was updated on Jul 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about course completion against fee paid

Address:Lakme academy, bungalow road, Kamla Nagar, Delhi 110007

This is Parul Gupta. I have joined in Lakme Academy, Kamla Nagar branch In March this year for a complete course of Beauty, Hairs n Makeup n paid a 50% of amount immediately and I was in a hurry to complete the course so was committed that it will be done within 6 months. Rest 50% was supposed to be paid within months as the training flows.but the training was slow n unfortunately the lockdown took place in April. As the entire nation is...
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himmat mali
Jul 22, 2021
Sep 16, 2021
This thread was updated on Sep 16, 2021
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Marketing team

Address:chennai

My name is jitu kumar. i have recently opened shop at alwar plaza shop #10 ( kasi chetty ) chennai -01. my concern is there has been no marketing about their product from lakeme team . they have been roaming around here but there is no response or interest they have been showing to us . please fix this problem and arrange a marketing team . thankyou...
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ZishanD
Jul 19, 2021
Sep 16, 2021
This thread was updated on Sep 16, 2021
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Hair Course Fees Refund

I have applied for hair course in Lakme Academy in February 2020. Due to worst covid situation, course is still not completed, From course of 6 Month duration, only 2 month classes were taken. I have lost my job during covid and have a family financial urgency so I requested my academy to refund my money after deducting the fees for 2 months but they have denied. Request help in this as I am in urgent need of money as one of my family member...
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Kritika11
Jul 14, 2021
Sep 8, 2021
This thread was updated on Sep 8, 2021
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Not refunding Advance payment

I, enrollled myself for a makeup advance street Kolkata for which I have made advance payment.

Now due to the present scenario and family problem I, wont be able to go for the course. So, when I asked them for a refund they denied by stating that there is no refund policy which is nowhere mentioned on lakme Academy website and further the counselor didn't told us, it is only after payment of advance i received receipt stating...
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