[Resolved]  BSNL Broadband — Failing frequently. even after month they are not able to fix the problem.It has become a mental and physical torture.

Address:

East Godavari, Andhra Pradesh

I applied for BSNL broadband combo 650 package on 27 May 2013 and given subsequently. Since the beginging it is not working properly. Many a times in the day it is failing. After informing the department, I started complaining on website but after 2 or 3 times complaint; later whenever I tried to lodge a complaint it is popping up the message "your complaint is already given to a person" but not accepting any more complaints. Later department people are working on it but not fixing the problem. It has become a mental and physical torture as it is failing in crucial times of booking a train ticket and doing some bank transaction. When I complain initially, they said we are testing. Then It worked 2 days uninterruptedly. They asked me how is it now?. I said it is wonderfully working. Then what they did I do not know but it never worked satisfactorily. It is spoiling my health due to failure of the net in crucial times by increasing my BP abnormally. I vexed in dealing with the department people. I have no hopes that they can repair it. Everyday they are saying we are testing.AE asked me to ring up him whenever it failed. But after few times, he is not responding.