LatestOne.com Complaints & Reviews

Address: Pune, Maharashtra, 411021

Website: Latest One.com

Order id sl 2990865
I ordered one earphone ptron hbe9 headphone in ear earphone with 3.5 mm jack for oneplus6 (Black) under electronics category at latest one.com website.
But when i track the then i saw that delhivery company update on there website that they delivered product to consignee on 6th sept but still i m not getting my product.

I waited for few time, but still the product was not delivered.
Kindly register my complaint for refund of money for order.
Thank you

+5 photos

Oct 20, 2018

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2018

LatestOne.com Customer Care's response Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

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D

Dhayal Ajan

from Chennai, Tamil Nadu

Sep 18, 2018

Sorry am expected for small size but this is very big

Reply

LatestOne.com Customer Care's response, Sep 18, 2018

Verified Support

Hi, Apologies for the inconvenience caused.Kindly give your order id so that we can check the further details in our database.

N

Nagaraj Gangadharan

from Cuddalore, Tamil Nadu

Sep 18, 2018

Sir,
I have wrongly transactioned twice,
for my Bluetooth device compatible to one plus 6
device on 03/09/2018 thru online,
So I kindly request you to refund into my account.

Thanking you
G.Nagaraj

Reply

LatestOne.com Customer Care's response, Sep 18, 2018

Verified Support

Hi, Apologies for the inconvenience caused.Kindly give your order id so that we can check the further details in our database.

N

nagapuri smart

from Manthani, Telangana

Sep 25, 2018

Hi this is nagapuri smart,
My mobile number is:-[protected],
I don't have credit card,
I have ICICI bank account and ICICI debit card.

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Address: Bangalore, Karnataka, 518301

Website: Latest one.com

I have ordered ear phone but there is no response from your company
..
I don't like it... So y please contact my number [protected].. Solve as quickly as possible... What is ur contact number... I don't like ur website... So u solve my problem.. I have paid amount through paytm.. So u check that one and when my order is coming.. Don't forget to call me...

+1 photos

Oct 19, 2018

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2018

LatestOne.com Customer Care's response Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

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M

mitul kumbhani

from Surat, Gujarat

Sep 19, 2018

PTron Tangent Bluetooth Headset Stereo Wireless Headphone For All SmartPhones (Black & Silver) is damaged item, and i am not happy

about my earphone - Comment #3213462 - Image #0

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LatestOne.com Customer Care's response, Sep 19, 2018

Verified Support

Hi, Apologies for the inconvenience caused.Kindly give your order id so that we can check the further details in our database.

M

Muhsin Pottayil

from Calicut, Kerala

Sep 21, 2018

Cash not refund

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LatestOne.com Customer Care's response, Sep 21, 2018

Verified Support

Hi, Apologies for the inconvenience caused.Kindly give your order id so that we can check the further details in our database.

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Address: 474011

Website: Latest one.com

I don't know what is the time by my voice because it is saying always wrong them don't know what kind of what has been given to me I just want I just want this that my was supposed to be replaced or it is all my money supposed to be given back as soon as possible I have been searching the number customer care number of this website but I could not get and if I got then the number was not working it was showing that it is invalid number then tell me what should I do however I have got it but don't know what it work or not however I just want this that my voice is supposed to be replaced or it is supposed to be given me after repairing but whatever you want to do you have got to do as soon as possible

Oct 16, 2018

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Sep 14, 2018

Updated by R N Arya Voice=watch
Voice has been written mistakenly

Verified Support

Sep 15, 2018

LatestOne.com Customer Care's response Hi, Apologies for the inconvenience created. Do share the order ID with us, we will check and revert ASAP

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W

Wiz Bob

from Chennai, Tamil Nadu

Sep 18, 2018

Ptron earphone has been already used and i can ear only one side, then the box is also damage i dont want this earphone just give me my money back, Then ear buds are also dirty.

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LatestOne.com Customer Care's response, Sep 18, 2018

Verified Support

Hi, Apologies for the inconvenience caused.Kindly give your order id so that we can check the further details in our database.

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Address: South West Delhi, Delhi

Order id : SL2986549
Order date: 9/4/2018
GSTIN: 07AAFCP9938G1ZZ
Tax Invoice No. : DFC[protected]
INVOICE date : 9/4/2018
Description of goods: PTron lancer wireless Bluetooth Earphones With Mic For one plus 5 (White[protected]
HSN code : 8518
Seller-
Palred online technologies pvt.ltd.
Plot 34, G/F, Bamnoli village, Dwaraka, Sec28, PH-2, Delhi-110077
Tel:[protected]
Ship to-
Pratik gujarathi
Arvind medical stores main road yeola-423401
Maharashtra india
Tel: [protected]
Place of supply: state code:27

+1 photos

Sep 13, 2018

Complaint marked as Resolved

There is some charging issue and battery problem..n I want to refund my money as soon as possible.. Email id= [email protected]

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2018

LatestOne.com Customer Care's response Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

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Address: 410210

Sir l purchase ptron boom 24d headphone l paid payment on debit card but not display message and order no at day 9/9/2018 and same process at 11/9/2018 two time money cut my account but not any responce to message or order no my regd mo no is [protected] and mail is [protected]@gmail.com sir please know me this quary and help me sir maine facebook pe latestone se ptron boom 2 4dwired headphone online debit card se purchase kiya pos-payments pay u se 466.99 date 9/9/2018 ko amount cut ho gaye but kuch bhi message ya email order no nahi aaya and same process 11/9/2018 ko hua hai 5 days ho gaye sir but kuch message or phone nahi aaya

Oct 20, 2018

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2018

LatestOne.com Customer Care's response Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

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क

के. एन. शर्मा

from Indore, Madhya Pradesh

Sep 18, 2018

Thank you for using State Bank Internet Banking. Reference No. for ATOM TECHNOLOGIES LTD transaction of Rs. 296.65 from A/c ending 8433 on 13-Sep-18 at 00:22 is IGAEIRHHG2.
As abowe I have placed a order but not recived any order confermation massase about that order. Please take nasesury action.

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LatestOne.com Customer Care's response, Sep 18, 2018

Verified Support

Kindly give your order id so that we can check the further details in our database

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Address: Srinagar, Jammu and Kashmir, 192201

Website: Latestone.com

Sir/madem
I have ordered a dason combat stylish watch on 05/09/2018
Order no sl 2991533
Post consignment no eq[protected]in
I am repeatedly trying to get the status of my order on above given consignment no but unfortunately it seems that details not found continuously
And i several times call customer care no. That also is not available
Now plz it is my humble request to you plz contact me so my problem will be solved i m waiting
[protected]

+1 photos

Oct 11, 2018

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2018

LatestOne.com Customer Care's response Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

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D

Deep Nautiyal

from Karnal, Haryana

Sep 11, 2018

Dear Sir,
Maine Latestone se 26th aug ko Dazon Combat stylish men's wrist watch ka order kiya tha. Jiska total Price 339/* Tha. order abhi tak mujhe Delivered NAhi hua hai...
So please Check the information and contact me.
MOB [protected]
[protected]

Reply

LatestOne.com Customer Care's response, Sep 12, 2018

Verified Support

Hi, Kindly give your order id, so that we can check further details in our database.We will surely revert ASAP.

G

Gôpî Gs

from Vaikam, Kerala

Sep 13, 2018

Please cancel my order SL2987464
and refund my money
i want to refund fast.. so please cancel the product of ptron earphones redmi max and refund the money

Reply

LatestOne.com Customer Care's response, Sep 15, 2018

Verified Support

Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

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Address: Mumbai City, Maharashtra, 400067

I am T.R.Rane ordered one stereo earphones and one 2 in 1 USB OTG on 31 St August 2018 via Aramex logistics docket no [protected].
I received the package yesterday but one product is missing I received earphones but USB is missing.
Please look into the matter and do the needful.

Regards
T.R.Rane
[protected]

Oct 13, 2018

Complaint marked as Resolved

Verified Support

Sep 12, 2018

LatestOne.com Customer Care's response Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

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A

Anjali Kashyap

from Delhi, Delhi

Sep 12, 2018

My earphone one ear will be stop working. I can't hear with one earbuds. It has also 6 months warranty . that's why I want to return the earphone. I bought this earphone at 14/6/2018 from latest one website

Name- Anjali kashyap

one product delivered but other not received - Comment #3207603 - Image #0

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LatestOne.com Customer Care's response, Sep 12, 2018

Verified Support

Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

R

ravi minia

from Riasi, Jammu and Kashmir

Sep 14, 2018

I received the product ptron xoto Bluetooth smart watch. Order I.d is SL2998878 since the time I have recived the product I have been put on charging for almost 2 hours but the same is not working .so I request you to either change the product air refund the amount

one product delivered but other not received - Comment #3209321 - Image #0

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LatestOne.com Customer Care's response, Sep 15, 2018

Verified Support

Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

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Address: South West Delhi, Delhi

Sir,

I mrs jeanette rebello would like to inform you that i had ordered the above mentioned product for rs.379.66. I received the same on 06/092018 by courier and on opening the parcel i was shocked to see the bluetooth damaged. It is cracked on one side and hence i cant hear anything nor it is operative.
Hence i am returning the said piece and would like to get the refund as early as possible. The refund may be sent by m. O on the below mentioned address.

Kindly do the needful at the earliest and oblige.
Thanks

Jeanette rebello
Our lady of snow high school
Raia salcete - goa

Oct 7, 2018

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2018

LatestOne.com Customer Care's response Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

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C

Chetan kumar Chakradhari

from Raipur, Chhattisgarh

Sep 6, 2018

Please back my amount transacton no[protected] dated[protected] amount 424.15

xmate aura bluetooth headset mini premium wireless headphone for xiaomi redmi note 5 pro (black) 140317470 hsn code :8518 - Comment #3202975 - Image #0

xmate aura bluetooth headset mini premium wireless headphone for xiaomi redmi note 5 pro (black) 140317470 hsn code :8518 - Comment #3202975 - Image #1

xmate aura bluetooth headset mini premium wireless headphone for xiaomi redmi note 5 pro (black) 140317470 hsn code :8518 - Comment #3202975 - Image #2

Reply

LatestOne.com Customer Care's response, Sep 7, 2018

Verified Support

Hi, Kindly give your order id, so that we can check further details in our database.We will surely revert ASAP.

V

Vicky07 l rajput

from Bhopal, Madhya Pradesh

Sep 11, 2018

Please cancel my order dozon watch my registered no. [protected]

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LatestOne.com Customer Care's response, Sep 11, 2018

Verified Support

Kindly give your order id so that we can check the further details in our database

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Address: 560082

Website: facebook

I have purchased watches from latest one under combo offer but i received only one watch. This product is not worth for money could you please take it back and refund the amount. Which i made the payment mode.

Could you please take back the product and refund the amount as soon.

Tax invoice no : kfc[protected]
Invoic date : 30/8/2018

Regards
Mahesha r
Ph [protected]

Oct 8, 2018

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2018

LatestOne.com Customer Care's response Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

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T

Tirthraj Rane

from Mumbai, Maharashtra

Sep 11, 2018

My order no SL2982867 which I booked last week.
I received my docket no [protected]via Aromax logistics but I have not received my package.
Please update when I get it.

Regards
T.R.Rane
[protected]

Reply

LatestOne.com Customer Care's response, Sep 12, 2018

Verified Support

We're on it! You can expect an update on this over the phone or via email shortly. Thanks for your patience.

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Address: Lucknow, Uttar Pradesh, 226024

Website: www.latestone.com/PTron‎

I have purchased new one ptron tangent bluetooth sports headset date on[protected] evening but after open this box i have charged head set through changing cable which is provide with ptron set no any charging indication show on headset when i want to use this ptron head set after charging it was not working. Kindly replace this faulty device with new one....

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Address: 246174

Sir, i order dazon men's watch before 9days, but till now no one tracking details or material i am not received, so my mind set created this is bad, so please accept my request. My mobile no.[[protected]]. [[protected]] my name is deepak nautiyal. Order id : sl2978139. E mail : [protected]@gmail.com. Please send me tracking details otherwise i wl complaint to consumer court. So please take my complaint quick and dispatch my order early...

Oct 5, 2018

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2018

LatestOne.com Customer Care's response Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

Sep 08, 2018

Updated by Deep Nautiyal I want my money back.

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T

Tirthraj Rane

from Mumbai, Maharashtra

Sep 11, 2018

I have booked handfree and pendrive last week and still I have not received my parcel.

I received my docket no [protected] but my courier is not received.
Neither courier person attend my call.
Please update.
Regards
T.R.Rane
[protected]

Reply

LatestOne.com Customer Care's response, Sep 12, 2018

Verified Support

Kindly give your order id so that we can check the further details in our database

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Address: Visakhapatnam, Andhra Pradesh, 530001

I have ordered a blue tooth device which is faling down from the ear while travelling on bike and charging also not holding for long time hence wish to return the same.
as it is not holding in a ear in a proper fir so it may fall down hence i wish to return the same hope u please do the needful as you can understand the situation and do the needful

Oct 5, 2018

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2018

LatestOne.com Customer Care's response Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

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Address: 560044

Website: latestone

Sir, i order one ear phone before 5 days, but till now no one tracking details or material i am not received, so i feel this latest one fake, so my mind set created this is bad, so please accept my request. My mobile no.[protected]. My name gangadhara. Order id : sl2980114. E mail : [protected]@gmail.com. Please send me tracking details otherwise i wl complaint to consumer court. So please take my complaint quick and dispatch my order early.

+1 photos

Oct 4, 2018

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2018

LatestOne.com Customer Care's response Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

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G

gopias

from Coimbatore, Tamil Nadu

Sep 4, 2018

I am Buy a watch in Latest one eCommerce site, They are showing product is Good, but Product Quality are Very Bad, Customer care center response is not good,
only 2 days i am using the product,
watch Color has out, Customer care not response proper
That company has selling Poor quality products and they are not responding.
I am

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LatestOne.com Customer Care's response, Sep 4, 2018

Verified Support

Hi, Apologies for the inconvenience created. Do share the order ID with us, we will check and revert ASAP

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Ptron earphone i purchased one of the earphone is not working at all for last one week... I bought it couple of months ago from latestone.com
Please try to resolve it.

Thank you for placing an order at latestone.com.. Your order id is lo9023676. You will be notified once your order is processed.

This is the order placement message with order id in it.
Hope this could help a bit to get the issue fixed from your side.

Sep 30, 2018

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2018

LatestOne.com Customer Care's response Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

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V

Venky Willson

from Guruvayur, Kerala

Sep 4, 2018

Sir.my earphones come in home safely but My earphones Right earphone Did not come bass and left earphone Come bass Properly . my complaint is Right earphone did not proper.please return my product and please change that product...Thank you sir...return my product

Reply

Venky Willson's reply, Aug 30, 2018

Sir.my earphones come in home safely but My earphones Right earphone Did not come bass and left earphone Come bass Properly . my complaint is Right earphone did not proper.please return my product and please change that product...Thank you sir...return my product

LatestOne.com Customer Care's response, Sep 4, 2018

Verified Support

Hi, Apologies for the inconvenience created. Do share the order ID with us, we will check and revert ASAP

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Address: 560001

Recently and for the first i have given one product from your website, it is very disappointed service and you people made me to call you several times although i get the same repeated answers from the customers and aramex courier service also instead of order delivery. For your product should i remind you every time. People coming after office timings end who will stay in office till 10:00 p. M same thing happend two times, and before come to my office that people should call me. Why he did/nt??... Do your business like business, don't made your business like kirana shop. Ok...

Next if i take any order by mistake please reject the order once i order it.

Thanks for your valuable product delayed.

Oder number: lo9411164

Oct 12, 2018

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2018

LatestOne.com Customer Care's response Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

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Address: Mumbai City, Maharashtra, 400025

Only one day i was able you tslk using the hearphobes.
Mic is not supporting since 2rd day.
The people i am calling said that they are not able to listen my voice when i am talking using my hearphones plugged in.
Only songs i am able to hear but that to not clear.
Only for one day it was working fine it started giving trouble since 2 nd day itself.

Sep 28, 2018

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2018

LatestOne.com Customer Care's response Hi, Apologies for the inconvenience created. Do share the order ID with us, we will check and revert ASAP

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G

ganagadhara

from Delhi, Delhi

Sep 3, 2018

Sir i was booked ear phone before 5 days, but not yet received, plas chk and send me, otherwise i wl complaint consumer court

ptron headphones mic not working. unable to talk with my headphones plugged in. - Comment #3199471 - Image #0

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LatestOne.com Customer Care's response, Sep 4, 2018

Verified Support

Hi, Apologies for the inconvenience created. Do share the order ID with us, we will check and revert ASAP

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Address: 695021

Patron viki bluetooth sunglass is not supporting in oppo 71. This bluetooth sunglass charger not working. Pls give me a new piece or cash. What happens don't no. Pls sent reply.
Sir, this bluetooth not supporting oppo phone. Idinte now what reasons. Not working charger point. This item totaly not good. Idont now what to do.
That's enough. Pls reply

Sep 26, 2018

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2018

LatestOne.com Customer Care's response Hi, we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

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Bought a product from
Latest one and is under warranty. When i asked them to replace the item is warranty they stated inwpuld need to send it
Back to them. Plus as per the return policy on their website claim for all electronic items replacement as per manufacture warranty. They are not ready to get it picked up from my place and also not ready to reimburse me for the courier charges if i send it across to them. Pls don’t buy any products from such websites as they are liars and cheating customers and their licence be revoked

Aug 20, 2018

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Aug 20, 2018

Updated by ardy Order Id LO9262493

Verified Support

Aug 20, 2018

LatestOne.com Customer Care's response Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

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Address: 110077

Website: www.latestone.com

I have online purchasing ptron magg headphones by latestone.com company. I have given rs. 229 online payment by credit card bank of baroda. My problem is ptron magg headphone in one side earphones is not working order and not hearing any sound in this. I have so many time to reach there but i am not connected with them please solve my headphone problem

+1 photos

Sep 21, 2018

Complaint marked as Resolved

LatestOne.com customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2018

LatestOne.com Customer Care's response Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.

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Address: Hyderabad, Telangana, 500082

Website: ptron.in

I have ordered PTron Tangent Bluetooth Headset Stereo Wireless Headphone
today, order was placed and online payment as done vie credit card and money debited also . but i didnt get any msg or mail from Ptron that order was successfully placed .. how can i know that my order is successfully done?? is Ptron site is untrustable?

LatestOne.com Complaints & Reviews

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LatestOne.com reviews & complaints page 7

ordered yet not delivered

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about my earphone

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my wrist watch

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return the ptron lancer wireless bluetooth earphones with mic for oneplus 5 (white )

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sir l purchase ptron boom 24d headphone l paid payment on debit card but not display message and order no

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dazon combat stylish watch

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one product delivered but other not received

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xmate aura bluetooth headset mini premium wireless headphone for xiaomi redmi note 5 pro (black) 140317470 hsn code :8518

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order id sl2981735

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new ptron tangent bluetooth sports headset not working

order is not delivered yet..

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complaint about bluetooth device

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not deliver my order

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ptron earphone

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irrespective talk and delayed delivery process

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ptron headphones mic not working. unable to talk with my headphones plugged in.

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ptron viki bluetooth sunglass

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wrong information and customer support

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ptron magg headphones not working

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order issue

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