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LatestOne.com Complaints & Reviews

4.6
Updated: Nov 30, 2021
Complaints 1678
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1523
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LatestOne.com reviews & complaints page 71

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D
dhatchana
from Delhi, Delhi
Feb 4, 2016
Resolved
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Address: 631501
Website: support1.latestone.com

Dear Latestone Support Team,

Please solve refund of my defective product quickly, and also i was communicate with your support team they will taken 6 days to solve. what is your problem refund of my amount Rs- 299/- .

Your courier person was not come till 6 days to get back defective my product.

I am not suggest any of my friend to buy your product in future any way one not solved my issue.

Did you pickup my defective PTRON ear phone for your side or not or else i will send, if i send to you please return of my product refund with courier charge.

Regards,

Your NEW and Valued Customer
R. Dhatchana Moorthy
[protected]
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2016
LatestOne.com Customer Care's response
Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone.
Thank you for contact to me
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    A
    Ankit Clash
    from Gurgaon, Haryana
    Feb 4, 2016
    Resolved
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    Address: New Delhi, Delhi, 110065
    Website: latestone.com

    The Final thing is that I want to return the smart watch and I want my monet back asap . That is a final possible thing for me and I did complaint for this but didnt got any response so I need toh have some information asap.
    Complaint marked as Resolved 
    LatestOne.com customer support has been notified about the posted complaint.
    Verified Support
    Feb 05, 2016
    LatestOne.com Customer Care's response
     Hi Ankit Clash Sir.Sorry for the inconvenience...Please Share Your Order Id We Will Get Back To You Within 48 Hours. Thanking You @Latestone.com Team.
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      V
      Vishesh Rajavel
      from Bengaluru, Karnataka
      Feb 3, 2016
      Resolved
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      Address: 560038
      Website: Latestone.com

      I just received the earphones I ordered from latestone.com and the product doesn't work at all, I want me refund on this product and I want to at the earliest.
      +1 photos
      Complaint marked as Resolved 
      LatestOne.com customer support has been notified about the posted complaint.
      Verified Support
      Feb 03, 2016
      LatestOne.com Customer Care's response
       Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
      Verified Support
      Feb 03, 2016
      LatestOne.com Customer Care's response
      Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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        V
        Vimal Sam
        from Lalgudi, Tamil Nadu
        Feb 3, 2016
        Resolved
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        Address: 620001
        Website: www.latestone.com

        I have order moto g2 back cover but they sent me nokia back cover so pls send me what i am ask.order ID;SO1387440, DATE;1/31/2016.CELL NO;[protected], EMAIL [protected]@gmail.com
        Complaint marked as Resolved 
        LatestOne.com customer support has been notified about the posted complaint.
        Verified Support
        Feb 03, 2016
        LatestOne.com Customer Care's response
        Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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          P
          Pradeep Gadad
          from Bengaluru, Karnataka
          Feb 2, 2016
          Resolved
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          Address: Bangalore, Karnataka, 560078

          I have purchased MI earphones from Latestone, I have opened the parcel now and see that both the earphones are faced at same direction, they should be oppositely faced but both are similar. Right side is correctly fitting, but left is not fitting correctly. Its almost 25 days I have raised complaint on Latestone site, getting only auto-replies from them, but not useful replies. Left earphone is also not working and not at all compatible with Xiomi phones for which I have bought.

          My order #SO1216206

          Pradeep
          +91-[protected]
          Complaint marked as Resolved 
          LatestOne.com customer support has been notified about the posted complaint.
          Verified Support
          Feb 02, 2016
          LatestOne.com Customer Care's response
          Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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            N
            ngawang dorjee
            from Gurgaon, Haryana
            Feb 2, 2016
            Resolved
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            Address: Dehradun, Uttarakhand, 248179
            Website: www.latestone.com

            Please kindly arrangement your boy to pick up back id no above mentioned from me. as your company sent me mail your agent is coming to pick up within 4-5 days but its about 1 week going no one is coming up pick up.so please i need return above at any cost as i am no satisfied with it.i kept your product in box since the evening on the day i received it.so its not good to keep other's item long time and i could not able to take the responsible of item without use or touch for long.so please better to pick it up soon and i can make another orders.my id [protected]@gmail.com and my no is [protected]
            +1 photos
            Complaint marked as Resolved 
            LatestOne.com customer support has been notified about the posted complaint.
            Verified Support
            Feb 02, 2016
            LatestOne.com Customer Care's response
            Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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              G
              Guddi Mamatha
              from Idappadi, Tamil Nadu
              Feb 1, 2016
              Resolved
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              Address: 560026
              Website: chrome

              I have ordered for ear phone headset Sony T2 but received Samsung Galaxy S5 ear phone, I want to return it .please refund my money as soon as possible
              Complaint marked as Resolved 
              LatestOne.com customer support has been notified about the posted complaint.
              Verified Support
              Feb 01, 2016
              LatestOne.com Customer Care's response
               Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
              its the worst product seller i have ever seen with no positive feed back and no positive complaint delivered by the customers who bought the products from this website...well it seems that the website is buying goods from jagadheesh market from Hyderabad and selling it on this website...
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                Y
                Yash Goradia
                from Mumbai, Maharashtra
                Jan 30, 2016
                Resolved
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                Address: Mumbai City, Maharashtra, 400006
                Website: latestone

                Few days got a parcel which was delivered with broken seal.i was saved as i had taken cash on delivery option ...these people dont even have a toll free number to contact .The number given for contact no ones answers and money is futher wasted NEVER BUY FROM HERE.
                Complaint marked as Resolved 
                LatestOne.com customer support has been notified about the posted complaint.
                Verified Support
                Jan 31, 2016
                LatestOne.com Customer Care's response
                 Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                  P
                  Parv Jaiswal
                  Jan 29, 2016
                  Resolved
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                  Address: Indore, Madhya Pradesh, 452007
                  Website: latestone.com

                  Sir as i want to cancel my order and no such conformation and status is received by me against my order no. SO1373201 Flip cover of micromax A106 And i want my refund also back. Please reply me i am very uncertain about cancellation is successful and when i will get my money bank
                  +1 photos
                  Complaint marked as Resolved 
                  LatestOne.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 29, 2016
                  LatestOne.com Customer Care's response
                  Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
                  Very frustated about it

                  Processing cancellation of order and get refund - Comment #2302869 - Image #0
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                    N
                    nisha telecom
                    from Bolpur, West Bengal
                    Jan 27, 2016
                    Resolved
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                    Resolved

                    Address: Deoghar, Jharkhand, 814112

                    Dear sir,
                    I purchase "LG WIRELESS Bluetooth stereo earphone with MIC
                    ear buds HIFI stereo sports hook headset black" order ID SO1267481.
                    when I was open the courier box I found that the product in rough, damage,
                    and broken condition . I want to replace my products as soon as possible.
                    I write important information about below:-
                    tax invoice no :- POT-928872
                    invoice date :- 1/6/2016
                    +1 photos
                    Complaint marked as Resolved 
                    LatestOne.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 28, 2016
                    LatestOne.com Customer Care's response
                    Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
                    Verified Support
                    Jan 31, 2016
                    LatestOne.com Customer Care's response
                    HI we have assigned for reverse pick up kindly wait for 9 working days
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                      V
                      viju556
                      from Mumbai, Maharashtra
                      Jan 26, 2016
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400070
                      Website: latestone.com

                      I have ordered an earphone worth Rs.299 by online payment mode.but i didn't receive my order till 20 to 21 days, , when i contacted customer care she told that my order id is wrongly updated, so i told her to cancel the order and she cancelled it, but till date i have not received my refund.i have placed my order on 18 dec 2015 and now its 1 month and still i have not received my refund.here are some details regarding my order.

                      Order Information
                      Order Number: SO1181769
                      Name: Vijay yadav
                      Order Date: [protected]
                      Payment Information
                      Payment Method: Online Payment
                      Amount: Rs. 299.00
                      Shipping Information
                      Destination:
                      Vijay yadav
                      H/6, jai bharat housing society, sunderbaug, kamani, kurlawest
                      Mumbai, MAHARASHTRA 400070
                      Method: Delhivery
                      Tracking#: [protected]
                      Ship Date: 18/12/15
                      Order Items
                      Quantity Price Total
                      Samsung Galaxy S6 Handsfree In Ear Stereo Headset with Mic Voice Control White Samsung Galaxy S6 Handsfree In Ear Stereo Headset with Mic Voice Control White 1 Rs. 299.00 Rs. 299.00
                      Please go into the matter and resolve it as early as possible.my mobile no. is [protected]
                      Complaint marked as Resolved 
                      LatestOne.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 26, 2016
                      LatestOne.com Customer Care's response
                      Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
                      Verified Support
                      Jan 31, 2016
                      LatestOne.com Customer Care's response
                      Hi we have assigned for refund kindly wait for 9 working days
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                        P
                        Pinkyhg
                        from Irinjalakuda, Kerala
                        Jan 23, 2016
                        Resolved
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                        Resolved

                        I ordered 6plus flip cover in latestone.com. I paid amount through paytm. But i didn't receive any reply &order details & order id. Now what shall i do
                        Complaint marked as Resolved 
                        Verified Support
                        Jan 26, 2016
                        LatestOne.com Customer Care's response
                         Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                          R
                          Raveena Daswani
                          from Indore, Madhya Pradesh
                          Jan 25, 2016
                          Resolved
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                          Resolved

                          Address: Indore, Madhya Pradesh, 452001
                          Website: LATESTONE.COM

                          I ordered a watch from latestone.Com and its not working properly..I am so dissppointed with the quality of the product and it totally does not work as promised .
                          I want to return it but the company latestone.Com is not responding me and not helping me to resolve my problem .
                          Complaint marked as Resolved 
                          LatestOne.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 25, 2016
                          LatestOne.com Customer Care's response
                          Sorry For The Inconvenience, Please Share Your Order Id (or) Ticket Number, Our Customer Team Will Get Back To You Within 48 Hours, Thanking You.
                          my order id is SO1335585
                          i still have not got my money back which i have returned back before a month and above for the order id SO1335585.
                          i want to be resolved now.
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                            S
                            Sorabh1443
                            from Mumbai, Maharashtra
                            Jan 23, 2016
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110006

                            Power bank returns karne ke sambhad me

                            Mera power bank kam nahi kar raha hai aap iska refund mujhe wapis karne ke kirpa kare

                            kiya Hua Sir Me AApke Power Bank Se paresan Aa Chuka Hu Soi AAp ise Return Karne Ki Kirpa Kare
                            Complaint marked as Resolved 
                            LatestOne.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 26, 2016
                            LatestOne.com Customer Care's response
                             Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                              S
                              Sushma Amith
                              from Mumbai, Maharashtra
                              Jan 23, 2016
                              Resolved
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                              Resolved

                              Address: Hassan, Karnataka, 573103
                              Website: Latestone.com

                              I have ordered iPhone 6plus flip cover stand case gold with cord slot shiny luxury designed by Ptron .i paid through paytm .but I didn't receive any details about my order .please reply me
                              +1 photos
                              Complaint marked as Resolved 
                              LatestOne.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 26, 2016
                              LatestOne.com Customer Care's response
                               Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                                G
                                gajen12
                                from Gurgaon, Haryana
                                Jan 22, 2016
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                                Address: 302017

                                I have bought power bank from Latestone.com and it is not working.
                                It is not getting charged and am not able to use this to charge my i[phone.
                                Have receievd this on 18/01/2016 and raised the complaint on same day and again raised a complaint as i have missed the complaint number.
                                New complaint number is 873667 no one has responded on this .
                                I am trying there customer support continuesly, not able to get in touch as it is giving busy msg.

                                Request you to help on this, it is the worst online buying exeperience i had ever .

                                I am feeling cheated on this occasion.

                                They have 7 day return policy and 5 days past now, they are not giving any response and once this will cross 7 days they will not return anything as per policy
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                                  M
                                  MohammedSakib Ansari
                                  Jan 22, 2016
                                  Resolved
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                                  Resolved

                                  Address: Ahmedabad, Gujarat, 380028
                                  Website: Latestone.com

                                  I have buy Ptron 16800mah power bank from Latestone.com but after charging the power 12(as per said)
                                  It can not charge my phone twise also.
                                  It shutdown and showing empty power.
                                  I have complained to latestone.com but they are not responding me.
                                  Complaint marked as Resolved 
                                  LatestOne.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 22, 2016
                                  LatestOne.com Customer Care's response
                                   Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
                                  Verified Support
                                  Jan 26, 2016
                                  LatestOne.com Customer Care's response
                                  Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
                                  Order ID: SO1304834
                                  Still no peak is done.
                                  And latestone.com is not replying.
                                  No peakup*

                                  Not received adopter with lighting usb

                                  I have bought a Ptron power charger adopter with lighting USB.
                                  we received only power charger on delivery time.

                                  order no.- SO1970926
                                  website: www.latestone.com
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                                    R
                                    Rajrit
                                    from Gurgaon, Haryana
                                    Jan 22, 2016
                                    Resolved
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                                    Resolved

                                    Address: Agra, Uttar Pradesh, 282005

                                    Ordered for a apple charger received a lg ear phone.Already complained via ticket no 236198 but no response obtained since 3 weeks
                                    +1 photos
                                    Complaint marked as Resolved 
                                    LatestOne.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 22, 2016
                                    LatestOne.com Customer Care's response
                                    Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                                      D
                                      Dpka Bjj Agrwal
                                      from Aizawl, Mizoram
                                      Jan 22, 2016
                                      Resolved
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                                      Resolved

                                      Address: Kolkata, West Bengal, 700003
                                      Website: Latestone.com

                                      I placed my order on 10th of jan and paid through paytm. Amount of rs.377 has been deducted on account of this transaction and i got the confirmation message for the order but have not yet got my products. Nobody is rplying to my mails and phone calls.
                                      +1 photos
                                      Complaint marked as Resolved 
                                      LatestOne.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 22, 2016
                                      LatestOne.com Customer Care's response
                                      Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                                        J
                                        jayprakashmishra
                                        from Jaipur, Rajasthan
                                        Jan 22, 2016
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi, 110044
                                        Website: www.latestone.com

                                        Product delivered 18 Jan 2016, with Delhivery awb[protected] with cash Rs. 348.
                                        When sales person came for deliver headset, do not check the product.
                                        Product is not a genuine and damage also right side earphone not work properly.

                                        I want replace my headset.

                                        Not reply any calls and query through email, not change my product
                                        +1 photos
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jan 22, 2016
                                        LatestOne.com Customer Care's response
                                         Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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