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Updated: Nov 30, 2021
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osractive
from New Delhi, Delhi
Jan 14, 2016
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Address: New Delhi, Delhi, 110063
Website: latestone.com

Name harish kumar

Order no.: so1285690
Order date 9th jan 2016

Complaint date 12th jan 2016
Complaint no. Ticket #930011

Mobile no. [protected]
Mail id. Harish.[protected]@gmail.com
+2 photos
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2016
LatestOne.com Customer Care's response
"Hi if your complaint has been resolved kindly follow these instructions . My complaint has been resolved. What should I do now? It’s a good idea to mark this complaint as resolved. In “My Complaints” section click “Mark Complaint as Resolved”, explain what has been done and how did you managed to resolve your issue with the company and click “Submit”. Your complaint will be marked as “Resolved” and a resolution statement will be added."
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    Laasya123
    from Mumbai, Maharashtra
    Jan 14, 2016
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    Hi Team, I have ordered a Moto G2 mobile cover from LatestOne, which is shipped today, but when I open it and see, its damaged piece which is shipped to me. Please contact me on [protected].
    Complaint marked as Resolved 
    LatestOne.com customer support has been notified about the posted complaint.
    Verified Support
    Jan 18, 2016
    LatestOne.com Customer Care's response
    "Hi if your complaint has been resolved kindly follow these instructions . My complaint has been resolved. What should I do now? It’s a good idea to mark this complaint as resolved. In “My Complaints” section click “Mark Complaint as Resolved”, explain what has been done and how did you managed to resolve your issue with the company and click “Submit”. Your complaint will be marked as “Resolved” and a resolution statement will be added."
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      E
      Ehsanrider
      from Jind, Haryana
      Jan 13, 2016
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      Address: Bhopal, Madhya Pradesh, 462008
      Website: latestone.com

      I ordered ptron 16800mah power bank my order I'd SO1262405 but it’s not working at all. Custumer care is not picking my phone. It’s worst. Please contact me [protected] my contact number
      Complaint marked as Resolved 
      LatestOne.com customer support has been notified about the posted complaint.
      Verified Support
      Jan 13, 2016
      LatestOne.com Customer Care's response
      Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
      Verified Support
      Jan 18, 2016
      LatestOne.com Customer Care's response
      Hi we have assigned reverse pick up kindly wait for 9 working days
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        Ehsanrider
        from Jind, Haryana
        Jan 13, 2016
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        Address: Bhopal, Madhya Pradesh, 462008
        Website: latestone.com

        I purchased a PTron Storm 16800 mAh smart power bank with Two USB Outputs. but it can't give backup and it can't charged mobile. So I want return this power bank immediately and give my money back. And your customer care not responding my call.
        Complaint marked as Resolved 
        LatestOne.com customer support has been notified about the posted complaint.
        Verified Support
        Jan 13, 2016
        LatestOne.com Customer Care's response
        HI kindly share the order id
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          vipinjoshi92
          from Surat, Gujarat
          Jan 13, 2016
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          Address: Surat, Gujarat, 395002

          My order id SO1262650_[protected] dtd 05/01/2016. but my item not received till date. so please provied my item VIPIN JOSHI [protected]
          Complaint marked as Resolved 
          LatestOne.com customer support has been notified about the posted complaint.
          Verified Support
          Jan 13, 2016
          LatestOne.com Customer Care's response
          Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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            Sagaya Raj S
            from Erode, Tamil Nadu
            Jan 13, 2016
            Resolved
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            Address: 622001

            I have received the above item as damaged one when I open the courier cover the bottom and top of lock is broken so can't use this cover. please kindly replace your item immediately and reply to my email My Order id SO 1265795
            Complaint marked as Resolved 
            LatestOne.com customer support has been notified about the posted complaint.
            Verified Support
            Jan 13, 2016
            LatestOne.com Customer Care's response
            Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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              S
              Shubham JÅîn
              Jan 13, 2016
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              Address: Gurgaon, Haryana, 122017
              Website: Latestone.com

              Hi team, I placed a order for brown galaxy tab 3 cover yesterday. For which i paid through paytm gateway. On 12 January 2016. The issue is that i did not received any confirmation mail for the same even thought payment was successful. Today (13 Jan 2016) when i saw my order detail page it is showing that there is no order placed. Please look into the matter as i cannot even raise complaint on your website without order id and no one is picking call on your customer care number. Please contact me as soon as possible Name: Shubham jain Mail id: [protected]@gmail.com Contact: [protected]
              Complaint marked as Resolved 
              LatestOne.com customer support has been notified about the posted complaint.
              Verified Support
              Jan 13, 2016
              LatestOne.com Customer Care's response
              Hi sir you are requested to remove your contact number, it might get misused by some unknown people , kindly share the order id .
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                A
                Anilkumar4136
                from Delhi, Delhi
                Jan 12, 2016
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                Address: Hyderabad, Andhra Pradesh
                Website: Latestone.com

                My order I'd number.SO1241902 . I paid the amount last 13 days back but they won't send product and Money refund . the customer care not responding properly. Ple take the action . thanking u sir.
                Complaint marked as Resolved 
                LatestOne.com customer support has been notified about the posted complaint.
                Verified Support
                Jan 12, 2016
                LatestOne.com Customer Care's response
                Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
                Verified Support
                Jan 13, 2016
                LatestOne.com Customer Care's response
                "Hi if your complaint has been resolved kindly follow these instructions . My complaint has been resolved. What should I do now? It’s a good idea to mark this complaint as resolved. In “My Complaints” section click “Mark Complaint as Resolved”, explain what has been done and how did you managed to resolve your issue with the company and click “Submit”. Your complaint will be marked as “Resolved” and a resolution statement will be added."
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                  D
                  departedsrcc
                  from Delhi, Delhi
                  Jan 10, 2016
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                  Address: 110078
                  Website: www.latestone.com

                  Sir Please refer to the trailing mail, this product has been delivered to me today but the same is not working. This has taken me to utter surprise as there must be some Quality checks before providing the same to customers. This product is not working & is not charging any of my gadget.This is a defective product. Kindly replace the same immediately or refund my money back, I have even tried your customer care number but there is no response & ultimately I have to write this mail to you but the mail is being not delivered, adding to my harassment further. Regards Sunil kumar please refer to your order details for further details order details Order Information Order Number: SO1277968 Name: sunil meena Order Date: [protected] Payment Information Payment Method: Cash On Delivery Amount: Rs. 399.00 Shipping Information Destination: sunil kumar meena Order Items Quantity Price Total Samsung Galaxy White Mobile Charger Samsung Galaxy White Mobile Charger 1 Rs. 399.00 Rs. 399.00 Order Summary Sub Total Rs. 399.00 Fee Rs. 49.00 Shipping and Handling Free Tax Rs. 0.00 Total Rs. 448.00
                  Complaint marked as Resolved 
                  LatestOne.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 10, 2016
                  LatestOne.com Customer Care's response
                  Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                    S
                    Sagaya Raj S
                    from Erode, Tamil Nadu
                    Jan 9, 2016
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                    Address: 622001

                    Order id- SO1265795 Received date 8 January 2016. I had received the above item which is not in good condition. The 2 side of the lock is broken. So kindly replace the item as soon as possible. Please reply immediately.I had called to customer care but there is no response.
                    Complaint marked as Resolved 
                    LatestOne.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 10, 2016
                    LatestOne.com Customer Care's response
                    Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                      S
                      Sagaya Raj S
                      from Erode, Tamil Nadu
                      Jan 12, 2016
                      Resolved
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                      Address: 622001

                      I have received the above ordered item as damaged one when I open the parcel. the two sides of lock is broken so kindly replace the item immediately Order id SO 1265795
                      Complaint marked as Resolved 
                      LatestOne.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 12, 2016
                      LatestOne.com Customer Care's response
                      Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                        M
                        Murali KKannan
                        Jan 7, 2016
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                        Address: Bangalore, Karnataka, 560098
                        Website: www.latestone.com

                        I purchased a Ptron power bank of order id SO1123470, but the power bank is cheap product not even charging my phone for once. The product is just Rs.100 rupees worth. Latest one is cheating consumers. I immediately raised a return, the website approved the return (Ticket #219417 ), for a month the product is not picked up or the money is refunded. After repeated emails and phone calls there is no response from Latestone.
                        Complaint marked as Resolved 
                        LatestOne.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 08, 2016
                        LatestOne.com Customer Care's response
                        Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                          R
                          ravikukava
                          from Mumbai, Maharashtra
                          Jan 7, 2016
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                          Address: Hyderabad, Andhra Pradesh
                          Website: www.latestone.com

                          Hello sir, I return products on 30/12/2015 through Maruti Air Courier and products were be delivered to company on 01/01/2016. Their Order IDs are as below: 1. Order ID SO1114343, XOLO Q610s Universal Rotating Mobile Cover 2. Order ID SO1099461, XOLO Q610s Universal Rotating Mobile Cover Kindly inform me about refund. Ravi Kukava
                          +1 photos
                          Complaint marked as Resolved 
                          LatestOne.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 08, 2016
                          LatestOne.com Customer Care's response
                          Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
                          Hello Sir,

                          I received call from latestone.com on 13th January, 2016 and their customer care executive told me that I will get refund within 7 days and I will be informed about it. But, upto now, I didn't get my refund nor didn't get any intimation from their side. I request you to be kindly needful in this regard.

                          Ravi Kukava
                          Hello Sir,

                          I received from www.latestone.com on 22nd January, 2016 which is same as below

                          -------
                          "Dear Ravi Kukava,
                          Dear customer,
                          we are very sorry for the delay in refunding the amount to you from our end.
                          We will check with the concern accounts team regarding the status of the refund and also we will mail you the UTR number for the transaction of the refund.3-4 working days.
                          Thank You
                          Regards
                          Support Team
                          Your LatestOne Support Team, "
                          -------

                          But, till today, I did not get any UTR or any refund from the Company. Kindly do needful in this regard. I hope positive response regard this.

                          Ravi Kukava.
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                            Menon Islam
                            from Kolkata, West Bengal
                            Jan 7, 2016
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                            Address: Murshidabad, West Bengal, 742187

                            Today's iam ricievd a blutooth hedphone Rs999 .my order number - SO1194704 . Order date 12/23/2015 .my complaint is this hedphone no an any work, mt battery. Nocharging, totally dispute items
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                              C
                              Chauhanharshal678
                              Jan 7, 2016
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                              Address: Anand, Gujarat, 388620
                              Website: Latestone.com

                              My Account ID "[protected]@gmail.com" And I have Try To Login In latestone.com in Login In Incorrect Password or Email I have Add Correct ID And Password Add. And My Order No SO1269195 I have Payment online By Debit card My Product Amount Rs.159/- Please Fast Shipping And Please Send Me Tracking Details and Courier Name in My Email Address...
                              Complaint marked as Resolved 
                              LatestOne.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 08, 2016
                              LatestOne.com Customer Care's response
                              Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                                S
                                swagath dandamraj
                                from Asifabad, Telangana
                                Jan 7, 2016
                                Resolved
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                                Resolved

                                Address: 505325

                                Dear Sir, I have One Power Bank on 03/01/2016 Order No.No. S01254770, But still as of now am not received. and no status updated kindly inform the status
                                Complaint marked as Resolved 
                                LatestOne.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 08, 2016
                                LatestOne.com Customer Care's response
                                Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                                  Raj_AGTL
                                  from Kolkata, West Bengal
                                  Jan 7, 2016
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                                  Address: West Tripura, Tripura, 799130

                                  I brought a product from Latest One site which delivered on 20.12.2015 and i found lots of problem with this product. next day i submit a request for refund. but till today (07.01.16) they don't take any action. after call them from my side many more time they don't give any proper response and cut the call in between conversation. i fed up and feeling guilty to chose this site for online shopping. My product cost laying with them.
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                                    TamilSelvancbi
                                    from Gurgaon, Haryana
                                    Jan 6, 2016
                                    Resolved
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                                    Resolved

                                    Address: 600081

                                    Hello, I have been logged a Complaint about my product is not working and same got response from latestone support team to retrieve the material from me. Almost 5 days been completed but still yet to get any reply from them. please look into my issue and same resolve it asap. since we had trust on your site for purchasing the product.
                                    Complaint marked as Resolved 
                                    LatestOne.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 06, 2016
                                    LatestOne.com Customer Care's response
                                     Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                                      Sanil Bhandari
                                      from Valsad, Gujarat
                                      Jan 6, 2016
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                                      Resolved

                                      Address: 396191
                                      Website: www.latestone.com

                                      Purchase android mini PC My order NO:SO1183738 I had send my product to this address Palred Technologies Plot no 2, 8-2-703/2/B Lane opp Familia Hospital Road No 12, Banjara Hills Hyderabad 500034 via DTDC courier on 22-12-15 i have no received refund and any customer care call
                                      +3 photos
                                      Complaint marked as Resolved 
                                      LatestOne.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 06, 2016
                                      LatestOne.com Customer Care's response
                                      Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                                        Purna Sai
                                        from Mumbai, Maharashtra
                                        Jan 6, 2016
                                        Resolved
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                                        Address: New Delhi, Delhi, 110075
                                        Website: LatestOne.com

                                        Hi, my order number SO1255007. Received on 6.1.2016. Its not at alll fittimg iPad 1..So want ti return this product or exchange with another one. But when i tried to calll customer care at the only one landline number which is available in their website no response.. Could any one please help me to get excahnge my products order or refund the amount... My no: [protected]
                                        Complaint marked as Resolved 
                                        LatestOne.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 06, 2016
                                        LatestOne.com Customer Care's response
                                        Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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