I have ordered Iphone 6+ cover . Item has been delivered to me today(26/2/2016).
But the Item is damaged. Please Refer the attachment image. I need new Iphone 6 + back cover, So please send me the new one . I not need refund amount.
Here I have attach the mail I have received:
Dear Manimaran Manimaran,
Thank you for your purchase! Below is a confirmation of your order.
Order Information
Order Number: SO1519185
Name: Manimaran Manimaran
Order Date: [protected]
Payment Information
Payment Method: CcAvenue Payment
Amount: Rs. 199.00
Shipping Information
Destination:
Manimaran
Zoho Technologies Pvt. Ltd., Silaraipuravu Village, Mathalamparai, Tenkasi, Tirunelveli District
Tenkasi, TAMILNADU 627811
Method: EMS
Order Items
Quantity Price Total
Apple iPhone 6 Plus Back Cover Grey Kickstand Slim Armor Case by PTron Apple iPhone 6 Plus Back Cover Grey Kickstand Slim Armor Case by PTron 1 Rs. 199.00 Rs. 199.00
Order Summary
Sub Total Rs. 199.00
Shipping and Handling Free
Tax Rs. 0.00
Total Rs. 199.00
Thank you,
The LatestOne Team
For Any Queries ContactUs
Visit us at: www.latestone.com
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Please let us know if you receive an Email / SMS / Call from anyone pretending to be from LatestOne and asking for any sensitive information. You can email us at [protected]@latestone.com or call us at[protected].
Aug 14, 2016
Complaint marked as Resolved
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2016
LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
Order Number: SO1440823
Name: Prakeern Srivastava
Order Date: [protected]
i have already got a confirmation from for replacement on 13-feb-2016, but so far i didnt get any call from latestone support.
Please check on this