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LatestOne.com Complaints & Reviews

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Updated: Nov 30, 2021
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LatestOne.com reviews & complaints page 68

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P
prempalawai
from Hyderabad, Telangana
Feb 29, 2016
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Address: 500010
Website: www.latestone.com

I have purchased power bank for apple 5S on 18th Feb 2016 with order number SO1493694 with LatestOne.com

The item is not performing as expected.

I want to return the item back to you and get my refund back which is of Rs 999

The tried reaching their customer care[protected] several times but they didn't answer my call.

I also tried reaching them through their email which was :[protected]@latestone.com, But my email got bounced back.

So let me know what should be done in this case for my refund.
Aug 14, 2016
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Feb 29, 2016
LatestOne.com Customer Care's response
Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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    P
    prakeern srivastava
    from Gurgaon, Haryana
    Feb 29, 2016
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    Address: Hyderabad, Andhra Pradesh, 122016
    Website: www.latestone.com

    I have ordered a smart watch, it got delivered to me but it was kinda damaged.
    I have requested for return the watch. they accepted that it is damaged but even after multiple chase up they are not taking it back.

    they are not replying now of my queries.
    Please look into this ASAP.
    Aug 14, 2016
    Complaint marked as Resolved 
    LatestOne.com customer support has been notified about the posted complaint.
    Verified Support
    Feb 29, 2016
    LatestOne.com Customer Care's response
     Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
    Verified Support
    Mar 02, 2016
    LatestOne.com Customer Care's response
    Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
    Order Information
    Order Number: SO1440823
    Name: Prakeern Srivastava
    Order Date: [protected]

    i have already got a confirmation from for replacement on 13-feb-2016, but so far i didnt get any call from latestone support.
    Please check on this
    Hi Team,

    I have reverted back the product with tracking no. Z80797906.

    also i have raised a request for reversal of the amount. Can you please let me know when i can get my back.

    Amount to be refunded: 2499 + 140 =2639 Rs in my account.

    This has been more than alot of time. Your customer no is always busy they are not responding back.
    Please let me know otherwise i am bound to go legal.

    LatestOne.com — Camera Lens

    Hi

    I dont like the product given by you.

    Its disappoint me.
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      M
      mahesh suresh mhatre
      from Chennai, Tamil Nadu
      Feb 28, 2016
      Resolved
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      Address: 400707

      I Have ordered Universal Wireless 4 1 Mini Bluetooth Earphone on 11th Feb 2016 & i received the same on 25th Feb 2016.
      i immediately opened & tried to connect the same with my cell phone, but unable to connect. the product is defective & need replacement.
      Requesting you to please replace the product as soon as possible.
      Aug 14, 2016
      Complaint marked as Resolved 
      LatestOne.com customer support has been notified about the posted complaint.
      Verified Support
      Feb 29, 2016
      LatestOne.com Customer Care's response
       Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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        S
        sagar jhamb
        from Delhi, Delhi
        Feb 28, 2016
        Resolved
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        Address: Faridabad, Haryana, 121002
        Website: latest one.com

        I had purchase the universal clip lens for mobile camera on 27.feb.2016...which is not clear visible... so i rqusted you to return my money back as soon as possible.
        +1 photos
        Complaint marked as Resolved 
        LatestOne.com customer support has been notified about the posted complaint.
        Verified Support
        Mar 01, 2016
        LatestOne.com Customer Care's response
         Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
        Verified Support
        Mar 01, 2016
        LatestOne.com Customer Care's response
        Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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          L
          Lachina Aganyazova
          from Pune, Maharashtra
          Feb 28, 2016
          Resolved
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          Address: 411036
          Website: latestone.com

          I ordered PTron 8000mAh Portable Pink Power Bank With USB Cable Connectors on 15.02.2016 and got defected item. i returned the product and when i contact with customer care they said will send email to my email address for bank detail to refund the money. but i didn't get any email, nor call. i want my money back. please kindly refund my money.
          +2 photos
          Complaint marked as Resolved 
          LatestOne.com customer support has been notified about the posted complaint.
          Verified Support
          Mar 01, 2016
          LatestOne.com Customer Care's response
           Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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            B
            B.sirajudern
            from Noida, Uttar Pradesh
            Feb 27, 2016
            Resolved
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            Address: 641401
            Website: latest one.com

            Dear sir, I buy keyboard in our shop.this keyboard is on but not connected. Pls salve my problem. Or Chang my keyboad.meny time I tried to call but nobady tack call.Pls help.
            Thank you
            With regard
            B.sirajudeen


            T
            Aug 15, 2016
            Complaint marked as Resolved 
            LatestOne.com customer support has been notified about the posted complaint.
            Verified Support
            Feb 28, 2016
            LatestOne.com Customer Care's response
             Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
            Poor response
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              K
              Kevinjain
              from Mumbai, Maharashtra
              Feb 27, 2016
              Resolved
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              Address: 400003
              Website: www.latestone.com

              I have ordered a dock charger and adapter i also returned it to company. Company told to share my bank details i dont have any bank details i told them to send another good i.e (wireless bluetooth ) and now company is not responding against it
              Aug 15, 2016
              Complaint marked as Resolved 
              LatestOne.com customer support has been notified about the posted complaint.
              Verified Support
              Feb 28, 2016
              LatestOne.com Customer Care's response
               Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                P
                Pinkal Panday
                from Muzaffarnagar, Uttar Pradesh
                Feb 27, 2016
                Resolved
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                Address: New Delhi, Delhi, 110061

                Mene 1 hedfone liya tha aur jo dikha rahe the vo to aaya nahi aur lokel hedfone dey diya abhi vaapesh bhi le gye par mony ritorn abhi tak nahi mila 17 din ho chuke hai
                Aug 16, 2016
                Complaint marked as Resolved 
                LatestOne.com customer support has been notified about the posted complaint.
                Verified Support
                Feb 28, 2016
                LatestOne.com Customer Care's response
                 Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                  A
                  Anshuman Saraf
                  Feb 26, 2016
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                  Address: Kolkata, West Bengal, 700055
                  Website: latestone.com

                  I have a purchased a power bank from here nd got delivery today the product is defective nd not working nd not in good condition I want it to replace else refund my money back
                  Sep 1, 2016
                  Complaint marked as Resolved 
                  LatestOne.com customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 26, 2016
                  LatestOne.com Customer Care's response
                   Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                    K
                    Kevinjain
                    from Mumbai, Maharashtra
                    Feb 27, 2016
                    Resolved
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                    Resolved

                    Address: 400003
                    Website: www.latestone.com

                    I have returned my dock charger on tuesday but still company did not call me i have mailed them tracking no also the company didnt responded please help me
                    Aug 14, 2016
                    Complaint marked as Resolved 
                    LatestOne.com customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 28, 2016
                    LatestOne.com Customer Care's response
                     Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                      M
                      Manimaran12
                      from Delhi, Delhi
                      Mar 1, 2016
                      Resolved
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                      Address: 627811

                      I have ordered Iphone 6+ cover . Item has been delivered to me today(26/2/2016).

                      But the Item is damaged. Please Refer the attachment image. I need new Iphone 6 + back cover, So please send me the new one . I not need refund amount.

                      Here I have attach the mail I have received:

                      Dear Manimaran Manimaran,

                      Thank you for your purchase! Below is a confirmation of your order.

                      Order Information
                      Order Number: SO1519185
                      Name: Manimaran Manimaran
                      Order Date: [protected]
                      Payment Information
                      Payment Method: CcAvenue Payment
                      Amount: Rs. 199.00
                      Shipping Information
                      Destination:
                      Manimaran
                      Zoho Technologies Pvt. Ltd., Silaraipuravu Village, Mathalamparai, Tenkasi, Tirunelveli District
                      Tenkasi, TAMILNADU 627811
                      Method: EMS
                      Order Items
                      Quantity Price Total
                      Apple iPhone 6 Plus Back Cover Grey Kickstand Slim Armor Case by PTron Apple iPhone 6 Plus Back Cover Grey Kickstand Slim Armor Case by PTron 1 Rs. 199.00 Rs. 199.00
                      Order Summary
                      Sub Total Rs. 199.00
                      Shipping and Handling Free
                      Tax Rs. 0.00
                      Total Rs. 199.00
                      Thank you,

                      The LatestOne Team

                      For Any Queries ContactUs
                      Visit us at: www.latestone.com

                      Under no circumstances does LatestOne ask for your confidential information
                      a) We will never call you to ask your credit card number, CVV number, OTP, etc.
                      b) We will never ask you your ATM Pin or your online password.
                      c) We will never share your details with anyone without your prior consent.

                      Please let us know if you receive an Email / SMS / Call from anyone pretending to be from LatestOne and asking for any sensitive information. You can email us at [protected]@latestone.com or call us at[protected].
                      +1 photos
                      Aug 14, 2016
                      Complaint marked as Resolved 
                      LatestOne.com customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 01, 2016
                      LatestOne.com Customer Care's response
                      Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                        N
                        neelimavc
                        Feb 26, 2016
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                        Address: 500034
                        Website: www.latestone.com

                        #SO1406804 is my order number
                        2 mobile cases.
                        Raised couple of tickets but there is no response
                        amount paid was 348rs
                        Order date is Feb 02
                        Ordered mobile phone cases last month till now there is no response from them nor the product reached me, kept calling customer care but none received the call
                        LatestOne.com customer support has been notified about the posted complaint.
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                          R
                          ramy hemanth
                          from Bangalore, Karnataka
                          Feb 23, 2016
                          Resolved
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                          Resolved

                          Address: 560079
                          Website: www.latestone.com

                          This is Hemanth, i have ordered ear phone from latestone online shopping website i have received the product but it was not working and after that, with help of the latestone website itself i returned the product they assured me that the product will be replaced within 7 days but till today ( ie one month )i didn't get my product back or the refund amount
                          Mar 15, 2016
                          Complaint marked as Resolved 
                          they have called us for the Bank Details to refund the money and the money has been refunded to my bank A/c (sorry phone no. is missing)
                          LatestOne.com customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 23, 2016
                          LatestOne.com Customer Care's response
                           Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
                          Verified Support
                          Mar 16, 2016
                          LatestOne.com Customer Care's response
                          Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
                          With reference to Lateshone.com response against my compliant regarding Head phone not working,
                          Order No Order No. SO1363047 and return shipment slip no. [protected]. Please find the attached slip

                          Headphone not working properly - Comment #2320145 - Image #0
                          this cover is somebody used already this is cheating

                          I phone cover

                          It's broken and scratched, order if SO 2072556
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                            A
                            Avinash Pradhan
                            from Kolkata, West Bengal
                            Feb 22, 2016
                            Resolved
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                            Resolved

                            Address: 700102
                            Website: latestone. com

                            I ordered an ipad keyboard from this sight now i wanna return it but i'm feedup calling them in their costomer care number but still no respone.. worst site i have ever been through..!
                            Complaint marked as Resolved 
                            LatestOne.com customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 22, 2016
                            LatestOne.com Customer Care's response
                             Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
                            Verified Support
                            Feb 23, 2016
                            LatestOne.com Customer Care's response
                            Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
                            it was in the name of Syed Danish Parwez and the order id is SO1497092
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                              V
                              vijaykumar B.pattedar
                              from Mumbai, Maharashtra
                              Feb 22, 2016
                              Resolved
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                              Address: 560010
                              Website: www.latestone.com

                              They have designed a cover which is not suitable for anything. In the website pictures are looking good. Thats it there is no usage. I dont know which fool is designing these items. They should have at least common sense.
                              There products are very bad. Please publish it as much as possible so that many people's money can be saved.
                              Complaint marked as Resolved 
                              LatestOne.com customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 22, 2016
                              LatestOne.com Customer Care's response
                               Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                                S
                                Sultanali87
                                from Chirala, Andhra Pradesh
                                Feb 22, 2016
                                Resolved
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                                Resolved

                                Address: Kanchipuram, Tamil Nadu, 600100
                                Website: latesone.com

                                I have order power bank and bluetooth head set it's not working right am return the product at 17/02/2016 still not response right now
                                please refund my amount through my bank account right

                                Am not satisfied the product I have attached return the slip

                                Kindly take appropriate action...

                                Contact numbers [protected]
                                +2 photos
                                Complaint marked as Resolved 
                                LatestOne.com customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 22, 2016
                                LatestOne.com Customer Care's response
                                Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                                  H
                                  harshad bhosale
                                  from Mumbai, Maharashtra
                                  Feb 22, 2016
                                  Resolved
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                                  Resolved

                                  Address: 400042
                                  Website: latest one

                                  Hi.
                                  On 14 feb 2016 I ordered a Samsung charger from ur website.
                                  On 20 th feb 2016 I got delivery of the said charger.
                                  When I check the charger then I understood that the charger which u hav delivered is faulty. It does not work properly.
                                  Its totaly faulty.
                                  When I call to the customer care they don't respond.
                                  What should I do?
                                  Plz reply as soon as possible.
                                  Otherwise company will not refund me.

                                  Should I go to the consumer forum?
                                  +1 photos
                                  Complaint marked as Resolved 
                                  LatestOne.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 22, 2016
                                  LatestOne.com Customer Care's response
                                   Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                                    Pradhan Bhat
                                    from Gurgaon, Haryana
                                    Feb 21, 2016
                                    Resolved
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                                    Resolved

                                    Address: 560056
                                    Website: Latestone.com

                                    This online shopping cart "latestone" is fake. They have received money and not delivered the product and not refunding money also. Below is the mail.what I received.

                                    Thank you for your purchase! Below is a confirmation of your order.

                                    Order Information
                                    Order Number: SO1370694
                                    Name:
                                    Order Date: [protected]
                                    Complaint marked as Resolved 
                                    LatestOne.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 21, 2016
                                    LatestOne.com Customer Care's response
                                    Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                                      J
                                      jonson r
                                      from Thiruvananthapuram, Kerala
                                      Feb 21, 2016
                                      Resolved
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                                      Resolved

                                      Address: Kanpur, Uttar Pradesh, 208002
                                      Website: latestone.com

                                      Hello sir
                                      my self brij kishore
                                      i book a oder on latestone, com 12/2/2016 a bluetooth wearable watch oder no so1457359 on rs 1599
                                      but seller proviet wrong item show plz change my oder my adders brij kishore shop no 4 cooperative society gsvm medical collage kanpur
                                      mno. [protected] plz solve my issue
                                      thanks
                                      +2 photos
                                      Complaint marked as Resolved 
                                      LatestOne.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 22, 2016
                                      LatestOne.com Customer Care's response
                                      Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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                                        K
                                        Kevinjain
                                        from Mumbai, Maharashtra
                                        Feb 21, 2016
                                        Resolved
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                                        Resolved

                                        Address: 400003
                                        Website: Latestone.com

                                        I have ordered a dock portable charger it came only adapter m not happy with it please help me to return and give back my money this is first time i have ordered please help me and solve this problem within 2-3 days or i should take a severe action against it
                                        Complaint marked as Resolved 
                                        LatestOne.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 21, 2016
                                        LatestOne.com Customer Care's response
                                         Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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