| Address: Hyderabad, Andhra Pradesh, 226003 |
| Website: Www.latestone.com |
I have orders Lence for phone and I got the damage peace and send them many mails and now c Wat they are saying...if they can deliver to me then why not possible to take back from me discuting please don't buy anything from Latest One its all 3rd Class Product
Dear Faheem Zaidi,
Dear Customer,
We are really very sorry for the delay and the inconvenience caused to you.
As per your request The pick up has been assigned to you from our end through Aramex courier service which is our only courier partner for the pick up of the orders, we cannot assign the pick up with other courier service sir.
As There is no service for the pincode at your area for the pick up the pick up cannot be done from our end. Please send the product back to our address to the below mentioned address and Please share the tracking number of the courier through which you have returned it back to us.We will refund you the amount that you have bared for sending the product back to us within the range of 100 rupees.Please choose dtdc or speed post for sending the product back to us so that it will charge you less for sending it back to us.
Please courier back the product with in 4 days from the date on which you received this mail as refund/replacement policy will not be applicable if it was more than 4 days.
Palred Technologies
Plot no 2, 8-2-703/2/B
Lane opp Familia Hospital
Road No 12, Banjara Hills
Hyderabad 500034
Thank you
Regards
Support Team.
Your LatestOne Support Team,
We hope this response has sufficiently answered your questions. If not, please do not send another email. Instead, reply to this email or login to your account for a complete archive of all your support requests and responses.
Complaint marked as Resolved
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2016
LatestOne.com Customer Care's response Hi, Please share order id, our customer support will surely help on this. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
According to the conversation with the customer care executive on 11-feb-2016, I have sent the product back to palred technology pvt Ltd, Telangana, Hydrabad Warehouse via DTDC courier (Tracking no. K[protected] on 11-feb - 2016 which will be reaching you by 13 Feb 2016.
order no SO1371257
Thanks for your assistance.