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Lenovo Complaints & Reviews

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Updated: Nov 19, 2025
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N
nagendra nagineni
Feb 15, 2022
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I placed an order on 6 january 2022 Order Number - [protected] using an offer of HDFC debit card. I was supposed to receive a Cashback of Rs 5000 in my HDFC account within 30 days which I haven't received yet.

even not received any message about cashback.
Lenovo customer support has been notified about the posted complaint.
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    nagendra nagineni
    Feb 15, 2022
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    Placed an order on 6 january 2022 Order Number - [protected] using an offer of HDFC debit card. I was supposed to receive a Cashback of Rs 5000 in my HDFC account within 30 days which I haven't received yet.

    even not received any message about cashback.
    Lenovo customer support has been notified about the posted complaint.
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      R
      Rahul Ash
      Feb 12, 2022
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      Address: Lenovo

      I have purchased Lenovo laptop. After few days My laptop earphone stopped working . When I contacted support they said its accidental damage. My laptop earphone stopped working while watching movie. Without anyone visiting and checking my laptop they are saying accidental damage .And they are covering under warranty .
      Lenovo customer support has been notified about the posted complaint.
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        Jishad Muhammed
        Feb 12, 2022
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        I ordered A customized Lenovo Ideapad gaming 3 on "August 02, 2021 3:54 PM" Using HDFC Credit card, still not received the cashback [order no [protected]]
        +1 photos
        Lenovo customer support has been notified about the posted complaint.
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          R
          ramesh ganapathi
          Feb 10, 2022
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          Address: 4/19,Sivakami nagar, Thirunagar, Madurai

          I am not getting proper onsite service support. every time, i was diverted to online support which is complete wastage for my system problem
          Lenovo customer support has been notified about the posted complaint.
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            A
            Aashish Rohodia
            Feb 8, 2022
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            Bought Lenovo laptop on 19th January 2022 from nehru place lenovo showroom, but not yet received cashback. The sales person said you will receive cashback on Amazon within 2 days. It's almost a month now but not received. And the sales person said "ki main apni jeb se nhn doonga"
            Lenovo customer support has been notified about the posted complaint.
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              A
              Anupkumar Pandey
              Feb 8, 2022
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              Dear sir

              It is to inform you that Lenovo employees of kormanagla Bangalore is insulting in kormanagla and they are insulting to all walkin customers.this incident took yesterday night 8 o clock when i was planning to purchase Laptop which is latest version and I was discussing about that, when I was planning to see other laptops I saw there is a chair was there for customer sitting purpose and I was trying to sit there but staff is behaved rudely and tryed to hit me this is very rediculus and shame on that staff which they are behaving with jeneral public I demand to remove the staff from kormangal near Sony signal.
              Lenovo customer support has been notified about the posted complaint.
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                kavya barot
                Feb 7, 2022
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                There is no bluetooth device in my window 8.1 pc. When I tried to install bluetooth from google it failed many times. so please help me how to install bluetooth in my pc.
                Lenovo customer support has been notified about the posted complaint.
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                  P
                  profdibyendu
                  Feb 5, 2022
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                  Dear Customer care

                  As a loyal customer of Lenevo, I would like to bring to your kind notice that I bought a Lenevo Laptop on Jan 30 . and the box shows the following contents

                  1.Laptop computer system
                  2. Adapter
                  3. Manual
                  4. Power cord

                  But unfortunately the adapter is missing from the box. Instead it has a charger of a mobile phone. My model no is 81WB01E6IN. My invoice no is TA[protected]

                  Please look into the matter.

                  Regards
                  Prof. D.S Ray
                  Lenovo customer support has been notified about the posted complaint.
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                    profdibyendu
                    Feb 5, 2022
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                    Dear Customer care

                    As a loyal customer of Lenevo, I would like to bring to your kind notice that I bought a Lenevo Laptop on Jan 30 . and the box shows the following contents:

                    1.Laptop computer system
                    2. Adapter
                    3. Manual
                    4. Power cord

                    But unfortunately the adapter is missing from the box. Instead it has a charger of a mobile phone. My model no is 81WB01E6IN.

                    Please look into the matter.

                    Regards
                    Prof. D.S Ray
                    Lenovo customer support has been notified about the posted complaint.
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                      D
                      from Muzaffarpur, Bihar
                      Jan 31, 2022
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                      Address: Ram Janki Mandir , Suttapaty , Muzaffarpur

                      I call customer care 100 time but received no call from there sides so i visited the customer service branch in mithanpura they received laptop give it back after one month saying that the problem is resolved but i resubmitted two more time but problem remain the same.
                      i request to please replace my laptop so that my kids can attend their classes and show their presence in class while studying on laptop.
                      +2 photos
                      Lenovo customer support has been notified about the posted complaint.
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                        A
                        Aditi Naidu
                        Jan 28, 2022
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                        Since I've purchased Lenovo IdeaPad slim 3 laptop, it's speed is getting slow day by day. It's been 9 months I'm facing this problem, got laptop to my nearest croma store from where I've purchased it, got it updated with windows 11 and now I'm getting very furious with this laptop.
                        I'm regretting purchasing this brand.
                        Do something with my problem, I can't Able to work on this laptop.
                        Lenovo customer support has been notified about the posted complaint.
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                          M
                          Maruthi Gowda
                          Jan 28, 2022
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                          Promised Cashback Not Received!

                          Address: Lenovo Exclusive Store - Systech IT Solutions, Mantri Mall, Bangalore

                          Hi,

                          I bought Lenovo ThinkPad E15 from "Lenovo Exclusive Store - Systech IT Solutions", Bangalore on 13 August 2021. I was supposed to receive a Cashback within 30 days which I haven't received yet.

                          My purchase invoice number is SIS/2122/MNT/151.
                          My registered phone number is [protected].
                          My registered email address is [protected]@gmail.com.

                          Please look into the issue and do the...
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                          D
                          Devanshu1
                          Jan 27, 2022
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                          The lag in laptop is increasing day by day which is affecting the overall performance and I'm not able to do my work properly.
                          Lenovo customer support has been notified about the posted complaint.
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                            F
                            fixtheIdeapad!
                            Jan 27, 2022
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                            Hello folks

                            to cancel me because I did not answer on a Sunday morning is crazy!
                            I asked them to return a call but nothing, I was on the phone for well over 1.5 hrs to file this complaint. Why was a direct phone number left?

                            I believe that the hard drive is about to give up...continual problems of shutting down

                            also, because of where i live and low cell service we need to be contacted by email, and a direct phone number and time to call back

                            thanks
                            henry immanuel

                            Henry Immanuel
                            To:
                            Lenovo PCSD Services

                            Sun, Jan 16 at 12:22 PM

                            Please call now. This is Sunday.

                            Henry

                            Sent from my iPhone

                            On Jan 16, 2022, at 11:23 AM, Lenovo PCSD Services wrote:

                            
                            Dear Henry Immanuel,

                            Thank you for choosing a Lenovo Personal Computer. You recently contacted Lenovo support w/ Service Request Number ([protected]).

                            We have tried reaching out to you today however it seems that you are busy.

                            Please expect another callback from us within 24 hours or try the following troubleshooting guides to resolve your issue while waiting for our next callback. (provide quick links if available)

                            Sincerely,
                            Lenovo Warranty Support and Service Team

                            © 2019 Lenovo. All Rights Reserved.

                            +++++++++++++++++++++++++++++++++++++++++++++++++++
                            .

                            email 2

                            Lenovo PCSD Services
                            To:
                            Henry Immanuel

                            Sun, Jan 16 at 12:03 PM

                            Dear Henry Immanuel,

                            Thank you for choosing a Lenovo Personal Computer. You recently contacted Lenovo support w/ Service Request Number ([protected]).

                            We have tried reaching out to you twice today however it seems that you are busy.

                            Kindly reach out to our online support teams in case you still need further assistance or try the following troubleshooting guides to resolve your issue. (provide quick links if available)

                            You may contact us thru our chat and email channels via https://pcsupport.lenovo.com/us/en/contactus

                            Contactus
                            Lenovo PC Support Home – learn about your PC device, troubleshoot, check warranty, order or repair status, upgrade software or contact us
                            pcsupport.lenovo.com
                            . We will now close your case.

                            Sincerely,
                            Lenovo Warranty Support and Service Team
                            Lenovo customer support has been notified about the posted complaint.
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                              M
                              Mrjens
                              Jan 24, 2022
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                              I bought a laptop from Lenovo and that laptop is weaker than it was I wanted to get the money back or a better laptop in
                              Lenovo customer support has been notified about the posted complaint.
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                                K
                                Ketan Kunal
                                Jan 22, 2022
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                                Address: Siliguri

                                Dear sir
                                Maine apna lenavo ka laptops service me diya, after service Maine apne wife ko laptop lane veja waha se jab laptop lai to sirf corner pe hi nut laga hua tha and sab me nut gyab tha or to or dublicat oprating software dal k de diya mujhe jab ki mera laptop guaranty me tha
                                Lenovo customer support has been notified about the posted complaint.
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                                  H
                                  Hi-Tech Gears
                                  from Gurugram, Haryana
                                  Jan 21, 2022
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                                  Address: Gurugram

                                  I purchased the lenevo legion Y-540 in October 2019 and after just 2years its display is lost.
                                  Service centre told me that its graphics chip is not working that's why display is lost. I need to change the whole motherboard which is way expensive. I purchased it around Rs57000 and its not worth to change the motherboard neither I have money.
                                  I am very disappointed by the poor performance by such a high rated laptop.
                                  Please do something.
                                  Lenovo customer support has been notified about the posted complaint.
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                                    K
                                    KAuShLeSh PaTeL
                                    Jan 21, 2022
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                                    Address: Bharaha karchhana allahabad 212301

                                    I was purchased lenovo laptop on 20 dec 2021. After that I have facing lots of issue in the laptop however, I asked to customer care they said to upgrade ram of the laptop then I was visited to the lenovo service center for ram upgrade but they still unable to help they said I will solve your issue today or tomorrow It going on couple week after that my laptop hard disc has been gone. Now they said wait 3 to 4 days. What should I do. You can return this I don't want this laptop.
                                    Lenovo customer support has been notified about the posted complaint.
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                                      priyanshi29
                                      from Ghaziabad, Uttar Pradesh
                                      Jan 20, 2022
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                                      Address: G-243, Govind puram, Ghaziabad, UP

                                      My laptop's battery is draining too fast... If I charge it 100% then too it won't function for 30 mins
                                      Lenovo customer support has been notified about the posted complaint.
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