Lenovo
Lenovo India Pvt. Ltd.
Customer satisfaction rating: 14%
Submit a Complaint
3986
COMPLAINTS
ADVERTISEMENT

Lenovo Customer Care

TwitterFacebookLinkedInYoutube
Address
Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli
Bangalore
Bangalore District
Karnataka
India - 560037

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 3000 7678  [Support Helpline]
up
536
down
340
1800 3000 5366  [Kolkata]
up
260
down
174
1800 419 7555  [Idea Products]
up
134
down
88
1800 419 4666  [Think Products]
up
82
down
68
1800 208 7555  [Tablets]
up
66
down
81

Fax:
Fax:
+91 33 4019 2240  [Kolkata]

Additional info
Contact Details

F.A.Q.

Find-a-Dealer

Registered Office
Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore 560037

Gurgaon
Vatlka Business Park, 1st Floor, Badshah Pur Road, Sec-49, Sohna Road, Gurgaon 122001

Kolkata
Apeejay Business Center, Apeejay House, Block A, 8th Floor, 15 Park Street, Kolkata 700 016
Toll-Free: 1800-3000-5366
Fax: +91 33 4019 2240

Mumbai
Windsor House, Level 5, No 502, CST Road, Kalina, Santa Cruz (East), Mumbai 400098

Chennai
2nd Floor Kuppu Arcade, 4 Venkatanarayana Road, T. Nagar, Chennai 600017

Pune
Apeejay Business Center, Angel Infospace, 1st Floor, Pride House S. No.108/7, Shivajinagar, University Road, Pune 411016

Service Enquiries
Support Helpline: 1800 3000 7678

Idea Products
Toll-Free: 1800 419 7555

Think Products
Toll-Free: 1800 419 4666

Tablets
Toll-Free Number: 1800 208 7555
SMS : +91 92 1255 8727

View More Information...

Submit a Complaint
Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
Read more
14%
Complaints
3986
Pending
0
Resolved
551
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 10:00 am - 07:00 pm
Tue 10:00 am - 07:00 pm
Wed 10:00 am - 07:00 pm
Thu 10:00 am - 07:00 pm
Fri 10:00 am - 07:00 pm
Sat 10:00 am - 07:00 pm
Sun Closed

Lenovo Complaints & Reviews

Sort by:
Report
Copy

I purchased a Lenovo Ideapad S340 81VV008TIN-I5/8GB/IT+256/M MP1TC1JA in the name of Krishna Maart on September 13, 2020 from Sargam ELectronics, Ghaziabad

It was promised that it has battery backup of 7-8 hours. However it is not really, in fact inspite of a brand new laptop giving a battery backup of just 2-3 hours and other than this my system shows remaining battery of 40-45%, it gets switch off automatically.

I am very disappointing with your product. Please resolve this issue on your utmost priority
Jan 02, 2021

Complaint Status

Lenovo customer support has been notified about the posted complaint.
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Report
    Copy

    Cant download ms teams from google play store. Getting message "not compatible with this device"
    Dec 31, 2020

    Complaint Status

    Lenovo customer support has been notified about the posted complaint.
    Add a comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      Report
      Copy

      Above said laptop processing is very slow. i believe in Lenovo because i was using the lenovo laptop last 12 years and i have purchased 4 laptop from 2008 and using but no problem till now but after purchasing above said product i can say that it is waste of money.
      Actually it is so slow that i am unable to do my little work. so i am requesting you that please replace my product by another laptop and i am ready to pay the difference amount or returned it or if possible to change or repair it.
      kindly consider my request and resolve it
      Dec 30, 2020

      Complaint Status

      Lenovo customer support has been notified about the posted complaint.
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        Few month back i have buy 2 Lenovo Ideapad Slim 3i 10th Gen Intel Core laptop for office work both model are same. 1st laptop...
        Helpful
        Share
        Report
        Copy

        There was some issue with my hard drive in a 3-month old Lenovo laptop which got replaced by Lenovo Centre during an on-site support. The agent asked me to go to a local shop to get a new operating system. I paid for the OS but there were still issues with the OS and the laptop. The agents on call and the OS shopkeeper kept putting the blame on each other wasting my more than one week time. At last, when I had to visited a Lenovo Centre in a nearby town, they told me the replaced hard drive was defective. I paid for a new OS again there. This also required me to take two half-day leaves from my work. Why do I pay for the OS twice for the Lenovo Care Centre mistake? Also, I would like to be compensated for my lost time due to all this.

        Service number for hard drive replacement request: [protected]
        Reference number for the final call:[protected]
        Dec 28, 2020

        Complaint Status

        Lenovo customer support has been notified about the posted complaint.
        Add a comment
        Helpful
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          Report
          Copy

          -from last 10 days
          -Battery drains out even after it is fully charged
          -purchased on 06.06.2020
          Battery performance issue
          Dec 26, 2020

          Complaint Status

          Lenovo customer support has been notified about the posted complaint.
          Dec 25, 2020
          Updated by Namrata Talukdar Medhi
          Please note the, /mail id for correspondence
          [protected]@gmail.com
          Add a comment
          Helpful
          Share

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            Report
            Copy

            I have LENOVO K8 PLUS Mobile. During incoming call, ringtone ringing but not showing on display. Pl do needful.
            Dec 24, 2020

            Complaint Status

            Lenovo customer support has been notified about the posted complaint.
            Add a comment
            Helpful
            Share

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              I have purchase a laptop during Independence day offer period on Aug 11. During the offer period i got that confirmation,...
              Helpful
              Share
              My hinge broke down by itself and damaged the display. I take care of my laptop really well. It is just 2.5 years old and...
              Helpful
              Share
              Report
              Copy

              The model i am using is Ideapad S145. Purchased just before 1 year. The worst model i am using. Need wait 5-10 minutes to come as working condition after pushing power button. Any apps takes 2-3 minutes to work properly. Not smooth as other brand laptop. Also i am using this laptop for my personal purpose & very rarely. Within a year 2 keypad button not working properly.
              I want to replace & want a fresh & good model.

              Thanks & Reards
              Subrata Panja
              [protected]
              [protected]@gmail.com
              Dec 21, 2020

              Complaint Status

              Lenovo customer support has been notified about the posted complaint.
              Add a comment
              Helpful
              Share

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                Hi reader, I bought Lenovo Ideapad laptop from Brand showroom in Nehru Place (New Delhi) for approx. INR 40000. To be safer...
                Helpful
                Share
                Dear Sir/Madam,

                It's a shame that I still have to wait for a response from your end, even after several days...
                Helpful
                Share
                Report
                Copy

                Dear sir,

                I lost my Lenovo laptop.

                Please trace my Laptop. In that my PhD information will be there
                Dec 18, 2020

                Complaint Status

                Lenovo customer support has been notified about the posted complaint.
                Add a comment
                Helpful
                Share

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  Report
                  Copy

                  I bought a monitor and graphics card from Lenovo. Before they every shipped they lowered the price by $59 on one and $98 on another. Their site clearly states they will price match any site including their own for up to 20 days I believe. I contact someone from support with the email [protected]@lenovo.com and he tells me that once my graphics card is shipped to email him and he will do the refund. On top of that I have yet to receive the $39 in rewards points that I am owed. The person hasn't responded to me at all now and just flat out ignores me. I have now email him 4 times with zero response. My next response is a false advertising claim if this is not resolved quickly.
                  Dec 17, 2020

                  Complaint Status

                  Lenovo customer support has been notified about the posted complaint.
                  Add a comment
                  Helpful
                  Share

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    One my tablet was not resetting so I tried customer support but not get proper information. Because I am asking for your help...
                    Helpful
                    Share
                    Report
                    Copy

                    Horrible experience with the camera of the laptop. Got it repaired twice from lenovo service provider but still its not working properly. I am really dissatisfied with the product and now I am reaching the end of the warranty period i am really scared of the misfunctioning of the product.
                    Dec 14, 2020

                    Complaint Status

                    Lenovo customer support has been notified about the posted complaint.
                    Add a comment
                    Helpful
                    Share

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      Report
                      Copy

                      Respected sir,

                      lenova laptop,
                      model name :81 WE(IDEAPAD 3 15HL05),
                      SN PF 284JLF MTM 81WE007XIN,
                      .
                      i have purchsed laptop resently, june /2020.

                      Proble : CAMERA NOT WORKING.
                      Front camera not working.
                      Dec 14, 2020

                      Complaint Status

                      Lenovo customer support has been notified about the posted complaint.
                      At present Camera was working. My complint was cancelled .
                      1 Comment
                      Helpful
                      Share

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        Report
                        Copy

                        Camera not working . pls resolve the problem.
                        Camera not working
                        Dec 14, 2020

                        Complaint Status

                        Lenovo customer support has been notified about the posted complaint.
                        pls ignore the privious mail. At present CAMERA still working.. My complint .is cancelled
                        1 Comment
                        Helpful
                        Share

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          I purchased this laptop a few months ago.
                          Barely used it, I honestly love it but the webcam that I only used once does...
                          Helpful
                          Share
                          I have purchased a new Lenovo laptop on 10th Dec 2020. Within 2 days of purchase I am not able to charge the laptop, Lenovo...
                          Helpful
                          Share
                          ADVERTISEMENT