Lenovo Complaints & Reviews

I purchased a new laptop 3 month back, before purchasing i go through the attached PDF file from Lenovo website. PDF file clearly mentions that Slim 1-14AST-05 Laptop (ideapad) is compatible for SSD. So I purchased this laptop. But while I went to the service center they told me that there is no connector to upgrade the SSD.

Now my Laptop is running very slow, even requiring 10 min to join a Zoom meeting.This laptop is very slow and unable to do any work on that.

I have been a genuine customer of Lenovo for the last 15 years. Very much satisfying with ThinkPad.Looking at brand equity I have purchased a new series Idea pad. But it was very slow working like 20 years back.

My Machine serial no is R911G037, and I have purchased this from croma outlet.

Now my request is kindly replace my laptop motherboard with SSD compatibility, if there are any additional charges I will pay as per terms and conditions. So upgrading the SSD and laptop will work smoothly.

I am attaching the Lenovo idea pad Slim 1-14AST-05 manual brochure which I downloaded from the LENOVO website. If this model is not compatible, why is the company mentioned in the brochure.

I had bought a new laptop from lenovo website, since I was out of station I opened the box after a week and saw that it has screen bleeding issue, I contacted support and provided all the details and they were convinced that the laptop is defective, but they say that they cannot replace or return the laptop as it is 7 days are over.

I have been a customer of Lenovo for two and a half years and have faced many problems related to the laptop i have during this time. I have a Lenovo ideapad S340 having serial number MP1JS2BE. there have been several issues with the laptop like continuous hanging, black screen, mother board and camera not working. My whole time is consumed in complaining about the laptop and talking to the customer care for solution which they do provide but it is only for temporary basis since the problem arises after every 15 20 days. I am fed up of complaining so now I want a permanent solution by replacing this system with a new system as i am college student and I could not give exams due to the camera issue and again my exams are approaching starting from 10 January so I request you to replace the system before that asap. We have been dealing with the problem since I have bought this laptop and the warranty is going to end in 7 months. The last complaint was made by me for the camera issue again today i.e. 29-12-21 and before that was yesterday on 28-12-21 which was resolved but again the camera stopped working today so you can clearly see that how just within the day of getting the problem corrected I had to face the same issue. I have few complaint numbers also with me.

Got an onsite service on my Lenovo Ideapad Flex 5 laptop 2 months ago, the service guy lost two screws and I lost two more after a few days. The entire panel has started coming out since a few weeks. This is the third time I'm filing complaint, all my previous complaints went either unanswered or responded once and then abandoned. Please take action, my laptop is in a very difficult-to-use state, even picking it up makes the panel come out.

Can't be able to activate window

I have Lenovo laptop bought 5 months back still i have warranty, Now I'm facing Turn on button issue due to that I'm unable to Turn on my laptop for that I contact 4 times Lenovo customer support this is the case number ([protected]) but still issue not resolved, poor customer support they have not arrange service to resolve issue

Poor service I can't see this kind of poor service never

I purchased laptop on October 30 2021 and during purchase they said I am eligible for cashback offer of 10% that is 4300 Rs if I use yesbank credit card during festive sale offer
But after purchase they said I am not eligible for the offer. This kind of attitude is not good for prestigious company.
Please check my order and take action on manager. Or give my cashback.
The order number is [protected] and purchased in andhrapradesh, Nellore Lenovo Exclusive Store - S V Computers N Gadgets

Lenovo ideapad L340

laptop is very slow and internet not conneted

I purchased laptop on 22nd July 21 from date of purchased I had facing wifi problem October 22 wifi card replaced.Eventhough I am facing same issue again complaint raised for
lenovo technician came to my place with wifi and motherboard I gave machine to him working condition but he returned to me not working condition .you sent motherboard also problem touchpad not working. So I request you give me new machine we suffered lot from this issue.

Sold Defective Product, and did not fix the problem in after sales service.
Gave the troubleshooting that was no helpful to fix the problem
Gave no proper solution everytime, and no interest to support the customer.
After the warranty is expired, giving this as excuse so they cannot support.

My name is Sebastian MP, I'm facing issues with my laptop for many days. The issue was that disc usage is 100% always, due to that system is lagging terribly and finally i have contacted the customer care and one of your technician has done many troubleshooting steps in my laptop and found out that there is some issues with my hard drive and he has approved my laptop to change the hard drive and next day one another technician came to my...

I have ordered a lenovo ideapad slim 5i on 29th Oct, 2021. My order number is [protected].
I am supposed to receive a cashback of Rs5000 within 30days as I purchased it using Axis bank credit card but still didn't receive my cashback.

I purchased webcam of Lenovo .it worked for two months now it is not working .I took it to Lenovo store they gave me customer service number i called but some of their numbers not working finally i got customer care representative he told me that i have to call the spares department gave me number but this number doesn't go trough .i bought this cam for my daughters online classes but it is lying idle .bought this product trough amazon called up amazon they say contact Lenovo i don't know if this representative are making fun of its customers. let me see now how and when this webcam will be replaced by Lenovo before warranty or after warranty.

Purchased a new Lenovo Ideapad GAMING 3 Laptop (i5/8GB/1TB/GTX1650) on 5/11/2021, where-in after 25 days the entire keyboard stopped working, and after submitting it to the Lenovo Authorised Service Centre Dadar, they had to completely format the system stating it was some operating issue.
Now after losing all the data and having it formatted the laptop is just not functioning right. It is lagging throughout all simple operations, doesn't start fast and functions miserably, keeps on hanging and loading throughout, unable to carry out simple internet surfing.
As termed by the company it is a gaming laptop but it has become extremely difficult for me to carry out basic chores on such a high-performance, expensive and new laptop.
I am highly disappointed with the performance/ the customer-care and service centre experience.
I would want to have my new laptop being diagnosed properly and made perform to its full abilities or either a new device.

I biough this brand new Lenovo Legion despite my friends suggesting to go with HP and Dell and now I am struggling. Within 6 months the laptop screen started hanging, the screen is frozen sometime. I spent more than 1 hour with the technical support, then they asked me to send photo, called back and then asked to send a video. All this to get my 6 month old laptop functioning properly. I am still waiting for the issue to be resolved and I will update once its fixed.

But so far not so good experience with Lenovo Laptop.

be careful

Thanks
Nachiket

Nearly 3 Months ago we filed a warranty service case ID [protected].
was filed. The Technician arrived, inspected the Brand New PC and left promising to complete the repair in 2-3 days.

Lenova India has since closed the complaint Without resolving it. And we are Left in the Lurch.

I want to initiate a complaint strongly and seek damages.
Please help me

Dear sir,
I'm Gyaniram Anil Gokhale. I was purchased lenovo laptop 81WD00TJIN on dated 10/10/2021.while operating laptop 81WD00TJIN so many problems occurred.
1) Display problem
2) laptop ON/OFF problem
3) suddenly loud noise
4) heating panel front/back

I'm 100% Visually impaired person. I'm requesting to you please approve my laptop DOA process.

Above mail sent on dated 29/11/21 on company official mail id but they didn't responding.

Thanks & regards
Gyaniram Gokhale
Mob no [protected]

I brought this laptop few months back and since then its one of the USB port is not working, first I had a bad experience at reliance digital as they mis lead me and sold this laptop to me. They said it's Ram can be upgraded and However when I confirmed with lenovo they said it cannot be upgraded.

The second major issue I faced is that one of the USB port is not working since the day I bought it. Few days back I contacted Lenovo support about the same they checked the system and sent a technician and even replaced the USB port however the ports are still not working. The technician told me that it has some issue with Motherboard and it needs to be replaced.

I am fed up now, FIrst with the false sales made by Relaince Digital and now Lenovo product is defective.
I want a new product under replacement

My laptop's battery drains quickly. In half an hour, the Hundred Percentage is churning out to twenty-nine

My laptop has accidentally fell down and has been damaged in home environment.
I am having premium care insurance warranty, contacted customer care support but they informed the service can't be covered under the insurance, but it's clearly mentioned in warranty accidental damage protection can also be claimed for my product.

Attaching my warranty details for your reference.

Laptop details
Lenovo S540(IdeaPad)
Serial number-YX01HR6Z