Lenovo Complaints & Reviews

Dear Sir,

We would like to bring to your urgent notice the following fraudulent behavior by the Lenovo SMB sales team.

Our company placed an order as per the following details
Order Number [protected]
Item – ThinkPad X13 Yoga Gen 2
Value – 167000/-
100% advance payment made on - 11th Aug 2021
UTR details[protected]XF3

Written Delivery Commitment from Lenovo...

I've been trying to contact lenovo but all my attempts turned futile. They have not gieven a good product. My laptop is within warranty period, but it works slow, processing happens with delay, page gets stuck up, etc....

Dear Customer support,

I am extremely disappointed with the service Lenovo has provided me so far. In last one week, I felt so harassed that I feel like taking this complaint to higher authority i.e. Indian Consumer Complaints forum. It would be great if you could still take the necessary action.
I filed the complaint for my laptop serial no.ed PF30DMV7 purchased just two months ago. A vertical dot line was visible...

My lenovo laptop is having power issues which I reported to customer support thrice and then they created a case number: [protected].

However they closed the case without giving solution to the issue and told that they are looking into the issue.

After I checked the status, came to know they already closed case without doing anything.

Shocked to see such ignorant customer care from lenovo.....

I have purchased a lenovo laptop through lenovo's online registered site on 14.06.2021. The details of laptop are as below

81VD00EFIN- IdeaPad
S145 39.62cms -
Platinum Grey
Serial No:-PF2VWWF3

The laptop became defective after sometime and could not even turned on. The same laptop was given for repair at lenovo service centre, rajkot, Gujrat, since it was under warranty for 1 year. After...

I have purchased a lenovo laptop through lenovo's online registered site on 14.06.2021. The details of laptop are as below

81VD00EFIN- IdeaPad
S145 39.62cms -
Platinum Grey
Serial No:-PF2VWWF3

The became defective after sometime and could not even turned on. The same laptop was given for repair at lenovo service centre, rajkot, Gujrat. sinc it was under warranty for 1 year. After repair it...

I have ordered a tablet lenovo tab m10 fhd rel but after three months its screen started buffering and showing colourful pixels.Tablet isn't working properly now.serial no HA1FP8ZA(31).Also I had registered complaint and complaint number is [protected].But, I haven't got any reply from lenovo.So tablet is under warranty period.Tablet bought on 14/7/2021from official lenovo website....

I applied for a laptop service because of my laptop has keyboard problem and many ... and you don't give me regarding any kind of service so I'm complaining about your company . already i gave a 4 case but you don't responded .. i will give case about your company. I purchased a laptop ( Lenovo S145)have only 2 month with warranty 1 year ...if you don't take any action then i will take.. about your company...

I have ordered a laptop order id OD[protected] has been cancelled automatically.i didn't want to cancle my order. plz resolve my problem as soon as possible....

Reference:
Lenovo Case: [protected]
Work Order: [protected]

I reported the problem to them on September 30, 2021. It's been more than a fortnight, and they are unable to provide any assistance. Their premium onsite service is just a bluff, only attend calls and provide no assistance. It's hardly been 10 months since I purchased the product and I am facing this issues. I also opted the premium warranty support for...

Camera shows black screen
no image can be seen
this is happening from past 2 months
plz repair or replace the camera as soon as possible...

I purchased a lenovo ideapad d330 on 18th of December 2020 which has a warranty of 1year from date of purchase hence my product is under warranty. The serial number of which is YX00WM5J.

issue i am facing is the keys are not working for that i lodged a complaint through their website www.lenovo.com and i got a troubleshooting call. When it did not work they had asked me to go their service center located at Prayagraj the address...

Purchased yoga laptop from local dealer in Raipur Chhattisgarh (details enclosed as pic)..it raised doubts since start..charger was not in original packaging which was told as mistake and handed over later..within month, it crashed.. reconfigured by dealer.. continuous issues..past three months it's under repair as keyboard not functioning..dealer informed that OEM is not supplying parts needed for repair..it is suspected that damaged product...

I purchased a laptop ideapad s 145 on nov 2020 I never saw this type product worst quality. System lacking and WiFi connecting issue and keypad is not working recently they changed the new keypad on 12aug 2021 and now again keypad is not working

Serial no:PF23DRGZ...

Hi,

I am Ankita Mallick
Mail: [protected]@gmail.com

Product: Gaming Gear
Order date: 15.10.2019
Ticket no. LFO-316819

Now it is 09.10.21. Still I didn't received my product. I have contacted Lenovo team several times but it seems they are really indifferent regarding my issue. They informed me that I will be refunded but whenever I asked for further information they...

Keyboard is not working and display complint...

I own a "Lenovo Legion 5-15IMH05" and the product is still under warranty. Suddenly from 10 days ago, I am experiencing low FPS(frames per second) on all my applications(around 40, which previously used to be 210/220). My product is under "Premium Onsite Support Warranty" which they advertised to provide support for all hardware and software problems onsite, but I have made several calls to their customer support number and they just take...

Team Lenovo,

Would like to inform you’ll that I had purchased a laptop of Lenovo 81WE0081IN-13/10GN/4/1/MSO (PF2MRD68) in the month of April[protected] and since day one we are facing issues like it takes forever to start, it takes almost 20 off mins to start, even after double click it takes almost 30 to 45 seconds to open a page or any click.
Had done a verbal complaint many a times and the technicians the call...

Screenshots is not working during internet connection. I don't know what is the problem. Sometimes screen shot is working. Most of the time I couldn't take screenshots. When I captured screen shot, it shows screen shot is being saved....

Respected Sir/Madam,
With due respect it is to inform that I have purchased 01 Lenovo laptop from KRF Computer Pvt. Ltd. After few days it was replaced by service centre due to manufacturing defect on 05.02.2021. But after that it was still facing problems and ultimately the keys stopped working properly and other problems arose.

On 28.09.2021, the above Laptop was deposited for necessary action to the under mentioned...