Lenovo Complaints & Reviews

My name is Sebastian MP, I'm facing issues with my laptop for many days. The issue was that disc usage is 100% always, due to that system is lagging terribly and finally i have contacted the customer care and one of your technician has done many troubleshooting steps in my laptop and found out that there is some issues with my hard drive and he has approved my laptop to change the hard drive and next day one another technician came to my home and tried to fix my laptop and he was not able to fix the issue Third day another technician was there at my house from morning till evening he first reinstalled my os which was windows 11 then he again formatted my laptop and change it to windows 10 and after that he changed my hard drive and again he has reinstalled the od to windows 10 still be was not able to fix the issue. After that he contacted senior technician from Lenovo through support and we have shared my screen and they have also done many troubleshooting steps. Still its not fixed. Now finally they are recommending me to change the mother board as well which is not at all acceptable as it is a brand new laptop. I demand a refund or replacement as the product that i got is a defect one. You guys already changed my OS multiple times u replaced my harddisk and now you want to change the mother board as well.. its totally ridiculous. Its been only 3 months that i have bought this laptop

I have ordered a lenovo ideapad slim 5i on 29th Oct, 2021. My order number is [protected].
I am supposed to receive a cashback of Rs5000 within 30days as I purchased it using Axis bank credit card but still didn't receive my cashback.

I purchased webcam of Lenovo .it worked for two months now it is not working .I took it to Lenovo store they gave me customer service number i called but some of their numbers not working finally i got customer care representative he told me that i have to call the spares department gave me number but this number doesn't go trough .i bought this cam for my daughters online classes but it is lying idle .bought this product trough amazon called up amazon they say contact Lenovo i don't know if this representative are making fun of its customers. let me see now how and when this webcam will be replaced by Lenovo before warranty or after warranty.

Purchased a new Lenovo Ideapad GAMING 3 Laptop (i5/8GB/1TB/GTX1650) on 5/11/2021, where-in after 25 days the entire keyboard stopped working, and after submitting it to the Lenovo Authorised Service Centre Dadar, they had to completely format the system stating it was some operating issue.
Now after losing all the data and having it formatted the laptop is just not functioning right. It is lagging throughout all simple operations, doesn't start fast and functions miserably, keeps on hanging and loading throughout, unable to carry out simple internet surfing.
As termed by the company it is a gaming laptop but it has become extremely difficult for me to carry out basic chores on such a high-performance, expensive and new laptop.
I am highly disappointed with the performance/ the customer-care and service centre experience.
I would want to have my new laptop being diagnosed properly and made perform to its full abilities or either a new device.

I biough this brand new Lenovo Legion despite my friends suggesting to go with HP and Dell and now I am struggling. Within 6 months the laptop screen started hanging, the screen is frozen sometime. I spent more than 1 hour with the technical support, then they asked me to send photo, called back and then asked to send a video. All this to get my 6 month old laptop functioning properly. I am still waiting for the issue to be resolved and I will update once its fixed.

But so far not so good experience with Lenovo Laptop.

be careful

Thanks
Nachiket

Nearly 3 Months ago we filed a warranty service case ID [protected].
was filed. The Technician arrived, inspected the Brand New PC and left promising to complete the repair in 2-3 days.

Lenova India has since closed the complaint Without resolving it. And we are Left in the Lurch.

I want to initiate a complaint strongly and seek damages.
Please help me

Dear sir,
I'm Gyaniram Anil Gokhale. I was purchased lenovo laptop 81WD00TJIN on dated 10/10/2021.while operating laptop 81WD00TJIN so many problems occurred.
1) Display problem
2) laptop ON/OFF problem
3) suddenly loud noise
4) heating panel front/back

I'm 100% Visually impaired person. I'm requesting to you please approve my laptop DOA process.

Above mail sent on dated 29/11/21 on company official mail id but they didn't responding.

Thanks & regards
Gyaniram Gokhale
Mob no [protected]

I brought this laptop few months back and since then its one of the USB port is not working, first I had a bad experience at reliance digital as they mis lead me and sold this laptop to me. They said it's Ram can be upgraded and However when I confirmed with lenovo they said it cannot be upgraded.

The second major issue I faced is that one of the USB port is not working since the day I bought it. Few days back I contacted Lenovo support about the same they checked the system and sent a technician and even replaced the USB port however the ports are still not working. The technician told me that it has some issue with Motherboard and it needs to be replaced.

I am fed up now, FIrst with the false sales made by Relaince Digital and now Lenovo product is defective.
I want a new product under replacement

My laptop's battery drains quickly. In half an hour, the Hundred Percentage is churning out to twenty-nine

My laptop has accidentally fell down and has been damaged in home environment.
I am having premium care insurance warranty, contacted customer care support but they informed the service can't be covered under the insurance, but it's clearly mentioned in warranty accidental damage protection can also be claimed for my product.

Attaching my warranty details for your reference.

Laptop details
Lenovo S540(IdeaPad)
Serial number-YX01HR6Z

Sir/Madam
Complaint regarding defective product delivered Lenovo M8(serial number HA1GNPSP) :
I already calls/send the complaints about Lenovo Tab M8 purchase from Flipkart for delivered defective product on dated 28/10/2021 and after complaint the same is replaced on 30/10/2021 .
But after few days the delivered product Lenovo Tab M8 is not charging from last 1 week, charging is back going while charging the tab and Power Adaptor/cable is also not working. In this connection I have also call many time to Flipkart but no action taken, and my issue not solved and said to contact lenovo customer care. So I contact to Lenovo customer care center on dated 26/11/2021and complaint the same for return the defective product delivered on 30/10/2021 .
Please return the same immediately. I am also filing a case against Flipkart/lenovo in consumer forum for delivering the defective product.

From:-
Narender Kumar Meena
A-1 East Arjun Nagar
Shahdara Delhi 110032
Mobile no. [protected]

This case was filed because I have issues with my desktop, and I've tried getting tech support with Lenovo AND Microsoft for WEEKS.
What's even more frustrating is I was forced to buy the extended warranty, which charged me $78.00 for the stupid performance and smart assist programs within the Lenovo Vantage. NOW Lenovo keeps saying I have to wait 30 days for the extended warranty to be activated, and they're not going to help. My computer is seriously damaged - I have MULTIPLE issues with the hardware not being recognized, the PowerShell showing corrupt files within the hard drives, and many other problems I've been trying to fix. Lenovo should NEVER have canceled this order because they never helped!

FURTHERMORE, I've tried canceling the ### services FIVE TIMES, and not a single refund has actually been processed.
I'm about ready to file reports for fraudulent transactions and look into my legal rights regarding the 1-year manufacturer's warranty and how that process works since I DID renew my subscription BEFORE it expired, but I used the wrong email; therefore, it wouldn't accept the warranty!
Repair Ticket Status Created Time Last Status Update
[protected] Cancelled [protected]:44 [protected]:35
[protected] Resolved [protected]:30 [protected]:16
[protected] Resolved [protected]:01 [protected]:03
[protected] Resolved [protected]:55 [protected]:43

It is supposed to be a brand new laptop. It takes 30-40 minutes to load. The warranty is of 1 year but it shown that only 360 days remaining.

The laptop is super slow, I doubt if they have put second hand hardware in it. I need complete refund, I asked but they are trying to troubleshoot & fix the issues.

My question is why shall I fix a brand ### new laptop??? When you buy a phone and that doesn't work, do you go to service CENTER or ask the seller to give another once or refund?

Dear sir/madam
requested, the Lenovo service center boy not refunded my moony 400rs.

I have going to 22.11.2021 to Lenovo service center for mobile charger and I have submit form for new mobile charger, he tell me total amount 900rs and I have given 400rs but telling me not refunded your charger and money. but I have not given charger and no logo on mobile charger at company . can I collected mobile charger, center boy tell me 24.11.2021, mobile charger not refunded that is company rule, please sir tell Lenovo company rule any product not refunded.
give me my money 400rs.

your costumer

avinash yadav

My laptop is creating a problem while working. Here are the list of problems I am facing for the same:
1. Hang
2. Unexpected recovery
3. Shuts down while working
4. Battery issues (not even completed 1 year o[censored]sage)
5. Heating problem

Very disappointed with this product, I purchased this laptop(Lenovo IdeaPad 3 15IML05 U1a Intel i3 8gb ram) a month ago it was working fine until first week of November. It had display issues showing lines and suddenly blacking out. Later this issue was fixed by replacing motherboard by a technician.
The audio(both microphone and speaker) stopped working in this laptop after this repair. I tried updating the system and installing device drivers but none of them worked. And also I sent five escalations to Lenovo website. This computer has tons of problems which gave us headache and affecting my sister's online classes. I'm requesting refund for this laptop immediately. Work order no - [protected]

Kindly change my battery of laptop, My laptop is not switching on.

My service request made on 11/11/2021 and is pending till now.
Service request number [protected] generated from your end after resetting and online support got no solution of issue. Now got service providers call from contact no. [protected] that they get ticket number only and customer current address given in service request is not with him so he can provide service at my permanent address. I am at KOLKATA now and it has already more than 7 days. No mail confirmation of service request and only one way telephonic communication system from your end.
Please provide me repair service as soon as possible.

I turn on the laptop doing flickering

I purchased my Lenovo Ideapad S340 a year ago but suddenly its fan stopped working and my laptop started overheating. I lodged a complaint for this problem a week ago. Since then no action has been taken, i am a student of class 11 and had to take online classes which becomes impossible when laptop starts overheating. Due to their negligence my studies are also getting effected. i request to take immediate action on my problem

Hoping for you response
Yash Tavtia
Delhi
India