Lenovo Complaints & Reviews

From: Lenovo
Date: 10/12/2021 3:29:27 PM
Reference:
Lenovo Case: [protected]
Work Order: [protected]
Product Name: 81F500BVIN - Notebook IP
330S-15IKB I7 4G 4G 1T 10H
Unit Serial Number: YD06799U
Dear Customer,
Service Case [protected] that was created
on 10/11/2021 3:58:27 AM has been placed
ON HOLD due to the following reason:
We have placed your Service Case...

I've been trying to contact lenovo but all my attempts turned futile. They have not given a good product. My laptop is within warranty period, but it works slow, processing happens with delay, page gets stuck up, etc....

I have recently purchased lenovo Ideapad s340, and just in first few weeks of purchasing it, i started facing issue with my battery, it would shut down at 45% battery and would start charging from 0%, i filed a complaint and my battery was replaced, but still the issue was not solved. my laptop has more issues not just battery. The speaker is faulty too, the sound comingfrom the speaker is not clear and break's in between.I received a faulty...

Concern which I am facing from the day one in my Laptop. I am attaching the Invoice and RO copy for your reference.
Since last one month Laptop is under repair but no resolution yet. I am following regularly with service station but they are unable to resolve the problem.
I am very much glad to have such excellent branded Laptop and the commitment which is mentioned on the social media that Smarter technology leads to smarter...

Laptop was purchased on Feb 04, 2020. As per above INC, the resolution was not provided yet. Later exactly an year after when the warranty period over, agent was gathered the proofs and invoice, he said that warranty was over.

I have created the complaint during the warranty period. I am unsure that, Whether Lenovo has 1 yr of SLA in customer service to only pick single case up and to send Initial Response to customer....

I got a legion y540 and it had some structural defect the charging port is giving issues and now because my one year warranty ended .
I have to replace whole motherboard instead of replacing a charging port as people in service center say that they are not allowed to tamper with the motherboard .

₹1.14 lakh is a lot of amount for me and it took two years of my savings to be finally be able to get a gaming laptop ....

Highly disappointing Service
Service centers and staff poorly out of reach
Dissatisfied to buy your product
Pray would never ever go for one again...

Bought this at Best Buy Sept 29th last year. C740/15IML
Had to get the geek squad 3 times ! We just brought it in 10/14 for repair at Best Buy and we’re told they can’t fix it contact Lenovo ( the warranty expired 15 days before this!) $1168:74 we paid for it.
We called they told us to renew our warranty then they could help us so we did! They told us it wouldn’t show up un their system for 24 to 48 hours and to call back....

Mera keyboard laptop ka sahi sa kam nhi kr rha hai...

Hello,

I have not received the promised Cashback for my purchase in the Lenovo website. No update on the cashback as well - so I getting doubtful whether you guys really going to issue it or not?

Thanks...

Was unable to import pictures due to software not working. Called technical support and problem was not resolved. I was charged $99 dollars for a problem that was fixed....

This mail is regarding to concern which I am facing from the day one in my Laptop. I am attaching the Invoice and RO copy for your reference.
Since last one month Laptop is under repair but no resolution yet. I am following regularly with your service station but they are unable to resolve the problem.
I am very much glad to have such excellent renowned but the problem which I am facing since long time it is proving that the...

Hi,

A month ago I bought legiion 5 pro for 1.25 lakh. Last week my space bar key was not working so raised a ticket ( [protected] ) . The serice guy (his number : [protected]) came who did not know anything about my laptop, he told he haven't worked on this laptop . He aggresively opened the laptop and mishandled the laptop and now screwed up the laptop fully . Luckily I recorded video hidden with my phone I have uploaded all...

My yoga tab has been shut down since long time due to some software issue.
I was trying to resolve it with the help of some available technicians. But unfortunately they were unable to find the software. Please help me to fix the problem.
Regards,
Saleh K...

I have ordered for a laptop on October 9th, still not received the package. Tracking shows it reached our locality on 18th.No updates after 18th. There is no contact no for enquiry. Complaint has registered no response even after that....

Despite multiple calls to Lenovo premier support and 3 repair tickets, the heating issue in my laptop is still not resolved. Very awful customer service and support from Lenovo...

My laptop is not working from i bought it.
its processing is very poor...

Repeat complaint after 52 days !!
Lenovo — Desktop C320 keyboard not working
Manohar Kalle
sent on Aug 31, 2021
Lenovo Desktop C320, Machine type 10077, Configuration Number 57307841, HDD 500 G, RAM 4GB, ODD DVD RW.
I have not used the desktop for a long period due to my transfer on job from Mumbai and unable to take the desktop with me as I was asked to use
Dell Laptop while I was transferred...

Left side contol key not functioning...

It's been almost a month since I reported lenovo regarding laptop webcam not working but neither they have responded nor their premium customer support is able to help. This complaint site is also useless. Won't recommend anyone to buy lenovo products. They customer service is pathetic. All lenovo does is fraud. Their products are nothing less than trash....