Lenovo Complaints & Reviews

I biough this brand new Lenovo Legion despite my friends suggesting to go with HP and Dell and now I am struggling. Within 6 months the laptop screen started hanging, the screen is frozen sometime. I spent more than 1 hour with the technical support, then they asked me to send photo, called back and then asked to send a video. All this to get my 6 month old laptop functioning properly. I am still waiting for the issue to be resolved and I will update once its fixed.

But so far not so good experience with Lenovo Laptop.

be careful

Thanks
Nachiket

Nearly 3 Months ago we filed a warranty service case ID [protected].
was filed. The Technician arrived, inspected the Brand New PC and left promising to complete the repair in 2-3 days.

Lenova India has since closed the complaint Without resolving it. And we are Left in the Lurch.

I want to initiate a complaint strongly and seek damages.
Please help me

Dear sir,
I'm Gyaniram Anil Gokhale. I was purchased lenovo laptop 81WD00TJIN on dated 10/10/2021.while operating laptop 81WD00TJIN so many problems occurred.
1) Display problem
2) laptop ON/OFF problem
3) suddenly loud noise
4) heating panel front/back

I'm 100% Visually impaired person. I'm requesting to you please approve my laptop DOA process.

Above mail sent on dated 29/11/21 on company official mail id but they didn't responding.

Thanks & regards
Gyaniram Gokhale
Mob no [protected]

I brought this laptop few months back and since then its one of the USB port is not working, first I had a bad experience at reliance digital as they mis lead me and sold this laptop to me. They said it's Ram can be upgraded and However when I confirmed with lenovo they said it cannot be upgraded.

The second major issue I faced is that one of the USB port is not working since the day I bought it. Few days back I contacted Lenovo support about the same they checked the system and sent a technician and even replaced the USB port however the ports are still not working. The technician told me that it has some issue with Motherboard and it needs to be replaced.

I am fed up now, FIrst with the false sales made by Relaince Digital and now Lenovo product is defective.
I want a new product under replacement

My laptop's battery drains quickly. In half an hour, the Hundred Percentage is churning out to twenty-nine

My laptop has accidentally fell down and has been damaged in home environment.
I am having premium care insurance warranty, contacted customer care support but they informed the service can't be covered under the insurance, but it's clearly mentioned in warranty accidental damage protection can also be claimed for my product.

Attaching my warranty details for your reference.

Laptop details
Lenovo S540(IdeaPad)
Serial number-YX01HR6Z

Sir/Madam
Complaint regarding defective product delivered Lenovo M8(serial number HA1GNPSP) :
I already calls/send the complaints about Lenovo Tab M8 purchase from Flipkart for delivered defective product on dated 28/10/2021 and after complaint the same is replaced on 30/10/2021 .
But after few days the delivered product Lenovo Tab M8 is not charging from last 1 week, charging is back going while charging the tab and Power Adaptor/cable is also not working. In this connection I have also call many time to Flipkart but no action taken, and my issue not solved and said to contact lenovo customer care. So I contact to Lenovo customer care center on dated 26/11/2021and complaint the same for return the defective product delivered on 30/10/2021 .
Please return the same immediately. I am also filing a case against Flipkart/lenovo in consumer forum for delivering the defective product.

From:-
Narender Kumar Meena
A-1 East Arjun Nagar
Shahdara Delhi 110032
Mobile no. [protected]

This case was filed because I have issues with my desktop, and I've tried getting tech support with Lenovo AND Microsoft for WEEKS.
What's even more frustrating is I was forced to buy the extended warranty, which charged me $78.00 for the stupid performance and smart assist programs within the Lenovo Vantage. NOW Lenovo keeps saying I have to wait 30 days for the extended warranty to be activated, and they're not going to help. My computer is seriously damaged - I have MULTIPLE issues with the hardware not being recognized, the PowerShell showing corrupt files within the hard drives, and many other problems I've been trying to fix. Lenovo should NEVER have canceled this order because they never helped!

FURTHERMORE, I've tried canceling the ### services FIVE TIMES, and not a single refund has actually been processed.
I'm about ready to file reports for fraudulent transactions and look into my legal rights regarding the 1-year manufacturer's warranty and how that process works since I DID renew my subscription BEFORE it expired, but I used the wrong email; therefore, it wouldn't accept the warranty!
Repair Ticket Status Created Time Last Status Update
[protected] Cancelled [protected]:44 [protected]:35
[protected] Resolved [protected]:30 [protected]:16
[protected] Resolved [protected]:01 [protected]:03
[protected] Resolved [protected]:55 [protected]:43

It is supposed to be a brand new laptop. It takes 30-40 minutes to load. The warranty is of 1 year but it shown that only 360 days remaining.

The laptop is super slow, I doubt if they have put second hand hardware in it. I need complete refund, I asked but they are trying to troubleshoot & fix the issues.

My question is why shall I fix a brand ### new laptop??? When you buy a phone and that doesn't work, do you go to service CENTER or ask the seller to give another once or refund?

Dear sir/madam
requested, the Lenovo service center boy not refunded my moony 400rs.

I have going to 22.11.2021 to Lenovo service center for mobile charger and I have submit form for new mobile charger, he tell me total amount 900rs and I have given 400rs but telling me not refunded your charger and money. but I have not given charger and no logo on mobile charger at company . can I collected mobile charger, center boy tell me 24.11.2021, mobile charger not refunded that is company rule, please sir tell Lenovo company rule any product not refunded.
give me my money 400rs.

your costumer

avinash yadav

My laptop is creating a problem while working. Here are the list of problems I am facing for the same:
1. Hang
2. Unexpected recovery
3. Shuts down while working
4. Battery issues (not even completed 1 year o[censored]sage)
5. Heating problem

Very disappointed with this product, I purchased this laptop(Lenovo IdeaPad 3 15IML05 U1a Intel i3 8gb ram) a month ago it was working fine until first week of November. It had display issues showing lines and suddenly blacking out. Later this issue was fixed by replacing motherboard by a technician.
The audio(both microphone and speaker) stopped working in this laptop after this repair. I tried updating the system and installing device drivers but none of them worked. And also I sent five escalations to Lenovo website. This computer has tons of problems which gave us headache and affecting my sister's online classes. I'm requesting refund for this laptop immediately. Work order no - [protected]

Kindly change my battery of laptop, My laptop is not switching on.

My service request made on 11/11/2021 and is pending till now.
Service request number [protected] generated from your end after resetting and online support got no solution of issue. Now got service providers call from contact no. [protected] that they get ticket number only and customer current address given in service request is not with him so he can provide service at my permanent address. I am at KOLKATA now and it has already more than 7 days. No mail confirmation of service request and only one way telephonic communication system from your end.
Please provide me repair service as soon as possible.

I turn on the laptop doing flickering

I purchased my Lenovo Ideapad S340 a year ago but suddenly its fan stopped working and my laptop started overheating. I lodged a complaint for this problem a week ago. Since then no action has been taken, i am a student of class 11 and had to take online classes which becomes impossible when laptop starts overheating. Due to their negligence my studies are also getting effected. i request to take immediate action on my problem

Hoping for you response
Yash Tavtia
Delhi
India

Ok, so I ordered a custom laptop from lenovo on 12th October and they said that it will be delivered under 4 weeks.
My order ID was: [protected]
I received and an email on 28th October that my order has been packed.

Got no updates for 10 days then I asked by calling customer care 9th October. They said that order has been dispatched and said it will deliver in 3-4 days I called again on 12th November they said the same thing again I called on 15th November they said the same thing that it has been dispatched.

But all along the way they were COMPLETELY LYING the order wasn't dispatched it was still in the warehouse(they admitted and same information was on tracking page) and the courier tracking page showed no update.
They again said 5 more days.

So don't buy from lenovo they steal your money and don't refund and don't deliver product and don't even REFUND the amount they waste your time and do drama like order cannot be canceled after a few days.
And even their products seem overpriced given the horrible service quality.

Dear Sir/Madam,

I have just collected by laptop back yesterday from the service center in Marol, Andheri (East) with my issue being unresolved. My warranty ended in August and I had given my laptop before the warranty ended but the laptop gave me the same issue a month later when my warranty had lapsed and I had informed the service center regarding the same. I was facing this issue since a few months before the warranty ended.Due...

There is a problem in sound of my computer i have complain may time in authorise service centre they are also don't resolve my problem i have face problem with this and waste my time please do best of your side.

[protected]@gmail.com
Alt. e.[protected]@yahoo.com

I had purchased a lenovo m10 fhd plus tab on sept 2nd. I used it for around 15 days and few horizontal lines started appearing over the bottom of the screen.

On enquiring with the service centre, i was informed that i had to give my tab to the nearest service centre pick up point (12 kms from my place) and that the issue was trivial and it would be included in warranty. I was promised that the issue would be resolved in a matter of days. I gave it on sept 22nd.

After repeated visits and calls to the service centre, my tab finally arrived on october 22nd, after a month of giving it for service . So, the service centre incharge informed me that once he checks the status of the tab, he would deliver it to me. But on checking, the tab wouldnt open and he said that the tab was a faulty one and that it was 'dead'. So he said that he has asked for a replacement of the tab to his company. He asked me to wait for a few more days for the arrival of the replacement tab.

But even after waiting for more than 20 days, there has been no update regarding that. After repeated calls, texts and direct visits to the centre, i was informed that the tab was put on dispatch and that the online status of the tab was "on transit" for more than 12 days.

I also tried contacting the south regional coordinator through calls and texts, but i received no response. All these days there has not been a single call or text message from the service centre themselves. Every single time they respond only after a number of phone calls or a direct visit. They are remaining ignorant amd responding very poorly.

Its been more than 50 days and I'm extremely frustated with this issue. Its high time that i get a proper response and a new tab in place of my old one as i hardly used that for 15 days.