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Lenovo Complaints & Reviews

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Last updated Jun 23, 2024

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No response from customer support despite laptop being on warranty

Defective product & not responding properly

As per cash back not credited , still fooling & threatening

Automatic on without switch on the laptop

Regarding the cashback offer

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Lenovo reviews & complaints page 6

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Hello, just want to tell you that I had purchased a Lenovo laptop on June 16th 2022 from the Lenovo India website and the product got delivered on 22nd June. During the purchased it was mentioned that 10% cashback will be provided on using any bank credit card within 30 days, but till today I haven't got any cashback. Order Number: [protected]...

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Address: 61-old cannaught place chakrata road, dehradun, uttarakhand

Sir/ma'am,
My name is akhil kumar from uttarakhand. My laptop keboard was replaced at the lenovo service center (dehradun) on date 12-7-22 and they charged me very high price of 2800 rs. But the main problem occurs when i found out that the keyboard was of poor quality and they replace the duplicate keybord in my laptop. Because the backlight of the keyboard didn't showing any alphabet in the dark.
Please solve my problem...

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Address: 61-old cannaught place chakrata road, dehradun, uttarakhand

Sir/ma'am,
My name is akhil kumar from uttarakhand. My laptop keyboard was replaced at the lenovo service center (dehradun) on date 12-7-22 and they charged me very high price of 2800 rs. But the main problem occurs when i found out that the keyboard was of poor quality and they replace the duplicate keybord in my laptop. Because the backlight of the keyboard didn't showing any alphabet in the dark.
Please solve my problem...

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Hi Team,

I bought the Lenovo ideapad3 laptop online in 2021. But I really don't like the laptop as it is dead slow and even not able to operate.

Serial Number of my PC: PF330PNE.
RAM: 8 GB,
Storage: 1 TB HDD

I have contacted Lenovo Customer care and the team re-installed OS via Remote access and suggested to go for SSD instead of HDD to gain the better performance and speed. Recently...

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Dear Lenovo,

I bought a Lenovo Ideapad Flex5 laptop on 2022/04/03 using an offer of HDFC credit card. I was supposed to receive a Cashback of Rs 5000 in my HDFC account after 90 days which I haven't received yet.

I even not received any message about cashback.

its more than 90 days no response from lenovo about cashback, not satisfied with lenovo support...

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Website: www.lenovo.com

I have purchased a laptop with Lenovo Order No. [protected] on dated 5th July 22 and same was delivered on 9th July 22.
On the same day, I have opened the laptop and tried to turn on and same was not turning on.
I immediately contacted the customer support and explained my issue. The customer support asked to do some of the things but nothing helped .
Then he asked to send the laptop 6 angle pics and Invoice and was said...

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Sent from Mail for Windows

So i bought my legion 5 15 ach6h with rtx 3060 (130w) ryzen 7 5800h, 2tb ssd 1080p bought for 1, 30, 000 inr in late February 2022, it was a beast lap until i updated to lastest bios 53www, which was broken and has caused issues for many legion users such as bsod on battery, drivers getting bugged and hence causing gpu to underperform but the problem doesn't end here, personally i had driver issues,...

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Address: Lenovo online

Hi,
Purchased laptop on 6th june 2022 with my citi card but I didn’t got the cashback for the same.
Mailed lenovo about the same but not got any response from there side....

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-One of the worst products, I always tell friends and family not to buy any product with a name Lenovo
.
-I am very upset with the behavior of Lenovo, and I will not deal or buy from this company because of the poor handling of the situation. I will tell everyone what happened to me and I will advise everyone not to buy any product from this company.
-
-Case: I bought a laptop from Lenovo (S 145) from America,...

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Website: Lenovo.com

Unit Serial Number: PW002E5G
Product Name: 82HU00PQIN - NB IP Flex 5 14ALC05 R5 8G 512G 11S
Issue = Stop Code: DRIVER_PNP_WACHDOG

I had logged a Service Request on 23-May-2022, that my Lenovo laptop is not booting and displaying Error: Stop Code: DRIVER_PNP_WACHDOG

For next one week, Lenovo premium support team provided me on-call support and tried to install OS remotely, which did not work
br...

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I scheduled a work order to fix a broken hinge on my IdeaPad 5. 4 days later a tech came to my home to fix the broken hinge. My laptop was still usable but I didn't want to open or close it to avoid further damage. The tech began his repair and after installing the new top he also installed a new screen which it didn't need. The new screen installed left the laptop unusable as you couldn't see anything when it was on. He tried the original...

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Address: Nellore

I have placed an order on 9th November 2021 using an offer of HDFC bank Debit card ending with 5047. I was supposed to receive a Cashback of Rs 5000 in my HDFC account within 90 to 180 days, I haven't received it tilll now. Almost 8 months gone...

Kumar M...

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Greetings of the day,

This is to bring to your notice the pathetic service that you guys at Lenovo provide. I had launched a complaint regarding my Laptop on 13/06/2022. which is under warranty. It's been 8 days but still I have not received any intimation on my repair status. For the last 8 days I have not been able to do any of my office work. I am helpless as I cannot afford to immediately buy another laptop which...

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Address: Online website

Website: Lenovo

I have ordered laptop on official Lenovo site on 2 may 2022 and I received on 10 may 2022 I have purchased using credit card which was in eligible for the cashback. 10%discount on all orders using any credit card and debit card this is the statement on the website. Then I didn't received my cashback so I tried to customer service within 30 days they check on my order and told me that when the initiative is taken you will get the cashback...

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I've purchased Lenovo laptop on 12th FEB 2022 via converted EMI in ICICI bank debit card of tenure for 6 month. Cashback amount needs to be initiated to ICICI bank with sales invoice by Merchant-Lenovo after 90 days.

But this process not yet initiated from Lenovo team. They are simple saying that ICICI bank will credit cashback amount to my account. But ICICI customer care 4times clearly said that they have to initiate to transfer...

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Address: JHARBANDHALI, RAMPUR, LOISINGHA, BALANGIR, ODISHA -767021

I have purchased this new brand laptop - Lenovo Ideapad 3 15 ITL6.
Keboard backlit is not working.
I am pressing Fn + Space Bar. But the keyboard light is not working.
Light symbol is there on the space bar....

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Address: Vijayawada

On[protected], I handed over Lenovo Mouse at the authorized service center Sri Jishnu Communications, Vijayawada for its malfunction.

As the mouse is within the warranty period, I have also provided an invoice copy to Sri Jishnu Communications as proof.

While handing it over, it was informed that it may take a fortnight to get the mouse repaired and get it back.

After a fortnight, when I visited...

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Address: ERNKULAM

Website: amazon/lenovo

Very bad customer care, lenove idea pad is the worst lenovo product that i have used. not even 1 month old and the keys have started to pop out on its own, when contacted customer service ADYASHA DAS. said that we broke it on our own and now the product is not under warranty. she did a video call.
worst experience...

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Website: Lenova

False advertisement. Contrary to what was advertised the laptop I ordered is not a touch screen.
I ordered directly from Lenovo. My order # [protected]...

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Website: lenovo

This laptop everytime i play a game the settings change it stutters frame rate drop graphics look terrible drivers uninstall crashes everyother game hdrive gets full im trouble shooting 95 % of my day still havent got to play bf4, bf3, 2042 more than twice in one year ridiculus there website is useless...

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