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Lenovo Complaints & Reviews

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Updated: Jan 21, 2025

Complaints 4396

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634

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3762

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complaint regarding delay in refund for lenovo spare parts

No response from customer support despite laptop being on warranty

Defective product & not responding properly

As per cash back not credited , still fooling & threatening

Automatic on without switch on the laptop

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Cashback not received

Lenovo legion 5 I am complaining about they neglecting my issues and make me depressed with their service

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Not replacing the laptop

Sold Defective Product, and did not fix the problem in after sales service.

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Laptop Damaged during repair and prolonged delay in further repairs

Within a month of purchase Lenovo IdeaPad Slim 3i Laptop started to have technical issues

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Lenovo reviews & complaints page 8

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The numeric key no 2's hardware broked as it popped out from the keyboard.
its been 2 months and i barely used this laptop but it's hardware got loosed.
unable to press or perform any work with this numeric key. the inner surface of this key which is made up of rubber is visible and its not up for me to perform any task.
Kindly fix this hardware issue as soon as possible....

+1 photos

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I had planned shifting from HP to Lenovo, as I was about to purchase my second laptop but now I believe that this decision was the worst decision of my life.

Currently, my laptop is under warranty(Please note I fall into Premium Customer Category), and my laptop's charger is not working, so have ordered a replacement via Premium Care Support expecting that they will resolve on priority as they mentioned "Premium Care".br...

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Hi,

I have purchased Lenovo Laptop Model : S/N : PF32HVBV from Vijay Sales Laxmi Nagar New Delhi on month of November 2021 DATA for my kid for online classes.after purchase we starting screen flickering issue but that issue was intermittent it was happening when we are closing and opening laptop screen on running laptop but few days back its half of screen completely gone during the class session
I talked to customer...

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Address: Lenovo Exclusive Store - Smart Computers And It Solutions Raichur

I am very much Unhappy and Disappointed with this store. Unethical & Unprofessional behavior from them. The store manager never kept their words. I had purchased a laptop(Lenovo Ideapad gaming 3i) from them, At the time of purchasing they assured me that they will provide me free antivirus from them as a complimentary for a period of 1 year, & told me to visit the store once again after 1 month for renewal of antivirus subscription. And when...

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Address: Bhadrapur

Its been almost 8 months since i purchased a lenovo legion 5 laptop and my laptop oftenly faces with some error while i play videos on double tabs and restarts...

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Address: 6 october city

I purchased a Lenovo Y5070 laptop, considering that it is a large and specialized company. During use, I noticed a very slow device, and I took all possible measures to solve the problem. I contacted customer service via messenger through the official Lenovo page, and they tried to help me more It took an hour to solve the problem, but all these attempts failed and did not bring any positive results... Therefore, I submitted a complaint to...

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I bought a lenovo ideapad gaming 3 laptop on 16 of september and after onemonth of buying that laptop it started working very slow and then suddenly shut down with a blank screen it doesn’t open i call to lenovo care and engineer came and repair it but after he repair my pc it’s SSD stopped working and the same issue of blank screen and blue screen comes i have called Lenovo support 5 times they are saying we cannot replace your laptop...

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Website: Lenovo

Sir,
I have been waiting for New laptop since i have faced issue with New laptop on 9th Feb (the day i received my order).I have immediately escalated the issue to Commercialts, customercare and almost every customer care executive on call.
on that day onwards you people were saying that please wait until the DOA certificate comes then we will place MDOA Machine replacement to your location.

I have talked to...

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Address: Bhubaneswar

My father bought Lenovo yoga tablet from Reliance Digital, Esplanade, Bhubaneswar Odisha on 21st Jan 2022. The product showed issues and did not start within one month of its use. And hence has been given to customer care for services where it was notified that the mother board needs to be exchanged. On given the receipt, we observed that the date of waranty starts from 8th September 2021. How can this be possible if the product was bought...

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Address: 2323, III Floor, Ardente Office one, tower-B, Hoodi, Bangalore, 560048

We have purchased 5 laptops V14, 11 gen Intel i3 laptops on 16th of February 2022, as per the below order number. These were for our start-up and as advised by their inside sales team as best suitable for our requirements.

The laptops received on 18th are extremely lagging and slow performing. they take about 28 seconds to respond to each click in the local machine and much slower on net. So if we type anything, we will not...

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Hi Support,

I have been struggling with my laptop 'IdeaPad Gaming 3 15IMH05' since the date I purchased it from CROMA(2 jan 2022). I think I was buying this product from the reputed & safest place but I am very disappointed with the service received from the CROMA, I reached service center and they did some resetting in the laptop which made no changes in its performance. Even calling Lenovo premium support and their work...

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Address: Secunderabad, Telangana

I bought my laptop one month back and it stops working. I complaint one week back and everyday they are saying today engineer will visit your place but he won't come and even not picking the calls.very poor service....

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Address: Saint Francis University, PA

My daughter is visually impaired- legally blind- and is attending college. One of her accommodations is to have a larger laptop than what the school provides. She was given this laptop, a 17.5". However, now that it has broken, Lenovo "repaired" it and sent it back once. It is still not in working condition. The school gave her a loaner but it is not the accommodating size for her visual needs. Lenovo sent another laptop- used and also broken....

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Address: Suraj vijay Bharambe, Dhara residency ,A-wing , flat no-204, near jainam society , shiv mandir road , Ambernath east-421501

Laptop is restarting frequently with different error codes.
My laptop was purchased on 27 oct 2021 .
Serial Number is : PF30BZNZ...

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Address: greater Noida

Warranty claim of my laptop under Accidental Damage Protection Plan was turned down due to non availability of one key lost during accidental damage. It is really shocking to know that a customer have to first find and keep safe all the small parts like screw, pin, minute things etc. to avail. Beware customer while buying lenovo product with Accidetal Damage Protection Plan. They can reject your claim on any filmy ground and that too without...

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In my lenovo ideapad S340 laptop camera not working.Its display full black window and sometimes display the error :some other apps uses the camera in background. What is the problem?...

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In my lenovo ideapad S340 laptop camera not working. Its display the full black window.what is the problem?...

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I placed an order on 6 january 2022 Order Number - [protected] using an offer of HDFC debit card. I was supposed to receive a Cashback of Rs 5000 in my HDFC account within 30 days which I haven't received yet.

even not received any message about cashback....

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Placed an order on 6 january 2022 Order Number - [protected] using an offer of HDFC debit card. I was supposed to receive a Cashback of Rs 5000 in my HDFC account within 30 days which I haven't received yet.

even not received any message about cashback....

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Address: Lenovo

I have purchased Lenovo laptop. After few days My laptop earphone stopped working . When I contacted support they said its accidental damage. My laptop earphone stopped working while watching movie. Without anyone visiting and checking my laptop they are saying accidental damage .And they are covering under warranty ....

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