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Lenovo Complaints & Reviews

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Last updated Mar 18, 2024
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Lenovo reviews & complaints page 7

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G
Golu1506
from New delhi, Delhi
May 26, 2022
May 26, 2022
This thread was updated on May 26, 2022
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Lenovo laptop repair

Address:lenovo service center nehru place
Website:lenovo

I have purchased a laptop on 24th May 2021 worth rs 39000 and on 23rd may 2022 my laptop was not working and screen not coming and i have sent the laptop to nehru place service center branch and they told me that your laptop is already opened somewhere else and they are denying to do the repairing laptop and IC of my laptop is burned by them only.

I want to repair my laptop...
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R
rs rana1234
from Delhi, Delhi
May 16, 2022
May 18, 2022
This thread was updated on May 18, 2022
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Defective computer sealed but doa letter not obtained even after 16 days

I bought IdeaCentre AIO 3-24ALC6 (all in one computer) from nehru place in Rs. 56000/- and found that audio jack is not working plus audio was not ok.
I complained on support, they said mother board is to be changed. I said no change my system.

Their engineer came and sealed on 4th may 2022, today is 16th day I have not received any DOA letter neither anybody reply to my call.

support system says it is...
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Address:Cristo Rey Kansas City HS, 211 W Linwood Blvd, Kansas City MO 64111

I am a High School Tech Director. We purchased 41 Lenovo Thinkpad E15s last June 2021. Immediately, we noticed that the devices were running at 95-100% Disc/CPU useage, making them very sluggish and/or inoperable. We contacted support who sent a tech out and he replaced the (SSD) hard drive on one device. All was good. We notified support, expecting the rest of the devices to be repaired. Instead, they insisted on performing remote tests,...
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M
mohanq8
from Palakkad, Kerala
May 12, 2022
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Lenovo laptop: Faulty battery on New Laptop

Address:Mumbai

On 04/10/21, I have ordered Lenovo laptop model Model: PF37JW1X from their company website. In order confirmation mentioned that laptop having upto 9 hours battery backup. I have received the laptop by mid of November, and after using 2 weeks, realized that it is actually having a battery backup of less than 2 hours only. Though I have reported this to the company many times, there is no positive action to resolve the issue or refund. br...
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A
Amir m
May 4, 2022
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Terrible purchase

My purchase with Lenovo has been the most terrible experience I have ever had in my life. I bought Yoga C940 Intel (14") - Mica from the Lenovo website and once I received the device one of the buttons was loose!. After one month of frustrating follow-up with the customer service! they send me a replacement. My experience with this one was more terrible and after 40 days it is not powering up!. I have been requesting a refund for the defective...
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Dhara Shetty
from Mumbai, Maharashtra
Apr 29, 2022
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No responses. Poor customer service. No refund.

Address:Pune, Wakad

It's been more than 2 months since I renewed my premium warranty license. My laptop has severe hardware issues. No one has gotten back to me despite mailing numerous times. I demand a refund here as I want to purchase a new laptop and I do not want your so-called services. This laptop is of no use to anyone just like your services....
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G
Golam gaus
Apr 21, 2022
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Not received cashback

I have ordered an laptop on the month of January it was said that with in 30 days i will recive cash back into my icici account. But 3 months over no response no email....
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A
Aastha Gaur67
Apr 8, 2022
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My laptop camera

My laptop camera is not working its showing black screen only please help me . call me on my phone number....
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M
Manojkumar211292
from Chennai, Tamil Nadu
Apr 7, 2022
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Lenovo laptop issue

Address:Chennai

Have purchased the laptop before 2 months back via Amazon website, Now i lot of issues are happening in my laptop( System reboot issue, Automatically gets switched off, Slowness, Os got corrupted),

I have visited the Lenovo laptop service center at [ Location: Chennai- Ashok pillar past Saturday (i.e.Apr2nd)] they have done service too, now today also the same problems are happening again and again, i have not satisfied with...
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M
Mohana Rangan
Apr 4, 2022
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Lenovo laptop not serviced and returned defective

My Lenovo laptop IdeaPad 330 had issue in display ie. The power was on but the display was not showing anything.
When connected to a desktop monitor through hdmi cable, the contents were proper and working in the monitor. Which clearly says that only some issue with the display.

Also, when checked with a technician in general service centre, it was diagnosed that the display was fine but only the power cable has some...
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A
Akash Mittal 90615
from Siliguri, West Bengal
Apr 4, 2022
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Laptop Adapter

Hello My name is Akash Mittal. I had ordered an adapter from lenovo official site on 24th March 2022 which got delivered around 29th or 30th March 2022. By mistake I had ordered a wrong model adapter which wasn't compatible with my laptop and to replace it with a different model compatible with my laptop I immediately contacted the customer support on the date of delivery and since then they are handing me a number every time saying its not...
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R
resh.rav
from Pune, Maharashtra
Apr 4, 2022
May 1, 2022
This thread was updated on May 1, 2022
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Ideapad 3-15IML05 Crashing

- Laptop continues to crash, tried all methods suggested by Tech team, but none seems to work.
- Issue is unresolved since October 2021 (more than 5 months)
- Tickets raised so far ([protected], [protected], [protected])
- Tried escalating the issue, but received no response from Lenovo, apart from asking me to get in touch with Customer Service Team.
- Desired outcome required:
- Urgent resolution to the...
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A
aviral pate;
from Hardoi, Uttar Pradesh
Mar 30, 2022
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Denied replacement of laptop

Address:Ferns Icon, Level, 2, Outer Ring Rd, Doddanekundi, Mahadevapura, Bengaluru, Karnataka 560037, India

This lenovo services is worst service because they all agent wasting my time till past 3 months, they make me fool for again and again reinstallation my window and reset my laptop, motherboard also changes 3 times and speaker also changed but problem not solved.
i owns lenovo laptop my issue is - (1)- when i open my laptop and then i play any song, movies & any thing else then sounds not come but when i plug any jack of headphone on...
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A
adu1803
Mar 19, 2022
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The numeric key (2) of my keyboard popped out

The numeric key no 2's hardware broked as it popped out from the keyboard.
its been 2 months and i barely used this laptop but it's hardware got loosed.
unable to press or perform any work with this numeric key. the inner surface of this key which is made up of rubber is visible and its not up for me to perform any task.
Kindly fix this hardware issue as soon as possible....
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P
prakharsaxena19
Mar 15, 2022
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Premium Customer Care ### Support

I had planned shifting from HP to Lenovo, as I was about to purchase my second laptop but now I believe that this decision was the worst decision of my life.

Currently, my laptop is under warranty(Please note I fall into Premium Customer Category), and my laptop's charger is not working, so have ordered a replacement via Premium Care Support expecting that they will resolve on priority as they mentioned "Premium Care".br...
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Hi,

I have purchased Lenovo Laptop Model : S/N : PF32HVBV from Vijay Sales Laxmi Nagar New Delhi on month of November 2021 DATA for my kid for online classes.after purchase we starting screen flickering issue but that issue was intermittent it was happening when we are closing and opening laptop screen on running laptop but few days back its half of screen completely gone during the class session
I talked to customer...
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Address:Lenovo Exclusive Store - Smart Computers And It Solutions Raichur

I am very much Unhappy and Disappointed with this store. Unethical & Unprofessional behavior from them. The store manager never kept their words. I had purchased a laptop(Lenovo Ideapad gaming 3i) from them, At the time of purchasing they assured me that they will provide me free antivirus from them as a complimentary for a period of 1 year, & told me to visit the store once again after 1 month for renewal of antivirus subscription. And when...
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L
limbanxi
Mar 5, 2022
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My laptop restarts randomly with error message

Address:Bhadrapur

Its been almost 8 months since i purchased a lenovo legion 5 laptop and my laptop oftenly faces with some error while i play videos on double tabs and restarts...
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H
Hisham Shawki
Mar 3, 2022
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Computer

Address:6 october city

I purchased a Lenovo Y5070 laptop, considering that it is a large and specialized company. During use, I noticed a very slow device, and I took all possible measures to solve the problem. I contacted customer service via messenger through the official Lenovo page, and they tried to help me more It took an hour to solve the problem, but all these attempts failed and did not bring any positive results... Therefore, I submitted a complaint to...
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S
Satuvarth
Mar 3, 2022
Mar 3, 2022
This thread was updated on Mar 3, 2022
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Laptop not working properly due to ssd not found window went into recovery mode replace my laptop

I bought a lenovo ideapad gaming 3 laptop on 16 of september and after onemonth of buying that laptop it started working very slow and then suddenly shut down with a blank screen it doesn’t open i call to lenovo care and engineer came and repair it but after he repair my pc it’s SSD stopped working and the same issue of blank screen and blue screen comes i have called Lenovo support 5 times they are saying we cannot replace your laptop...
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