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Lenovo Complaints & Reviews

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Last updated Apr 22, 2024
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Lenovo reviews & complaints page 129

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S
Shubalaxmi Shetty
from Mumbai, Maharashtra
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Mobile display not working...

Address:Thane, Maharashtra, 400604

I bought lenovo vibe shot online and got i deliverd till 30 th april.
Soon started facing problem like over heating handset.
After 1 and half month o[censored]se the display blanked out for unknown reason.
I went to lenovo service center at thane, krishna electronics on 31/5/2016. I have still not got my phone repaired. They say that they have no received the parts yet from the company.
I have followed up with them around...
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P
pjb_online
from Delhi, Delhi
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Laptop received with wrong configuration

Address:411057

I purchased a Lenovo Flex2 14 laptop from Pune Lenovo Exclusive shop. The dealer said the laptop comes with FHD screen, among other config.

On checking after buying, the laptop is only HD.

On communicating with Lenovo service director and other customer representatives, they guided for talking to the dealer for replacement / refund.

Now after 2 weeks of followup, neither the dealer nor the Lenovo...
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shaik nisar basha
from Chennai, Tamil Nadu
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Display not changed submitting of mobile before warranty

Address:Kurnool, Andhra Pradesh, 518422
Website:www.lenovo.com

I purchased lenovo a6000+ from flipkart, its warranty completes on this month (May/28/2016), i have a problem in mobile touch some place not work on[protected], i consult lenovo service center (Rk solution, kurnool) they can solved. After next day its over heating and slowly occurred a dispaly dark problem in my mobile again i consult lenovo service center but lenovo changed another service center. They collecting my mobile and given a receipt...
+4 photos
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S
Srinivas Mahanthi
from Bengaluru, Karnataka
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Lenovo k3 note smartphone

Address:Bangalore, Karnataka, 560028
Website:lenov0

Lenovo K3 note smartphone has touch related issues for almost all the products. Even customer care centers agreeing that. When i went for Lenovo service center, they are not accepting my mobile service under warranty for touch problem even my mobile is under warranty period. They are telling that there are some water marks in the board it seems.. They are telling even this water marks is not the reason for touch issue they cannot accept the...
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J
jagatpal singh
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Demanding for bribe

Address:Agra, Uttar Pradesh, 282004
Website:www.lenovo.com/in/en/index.html

I was buy a moble lenovo p70 at 1 - sep -215. That is under warrenty.. But, before two days, my mobile is damage. Because of seepage of battery fluid... When i had go to simran electronic (Lenovo service center). Than, head of simran electronic is demanding for 1500/- as a bribery. When i did not give money. He said to me, your phone is damage by water... So please help me...
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A
amitkdev
from Mumbai, Maharashtra
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Lenovo mobile service centre

Address:Kanpur, Uttar Pradesh, 208017

Dear sir,
I have lenovo k4 note mobile hand set purchased 3 month ago...last month company provide update of marshmallow 6.0 and for that i visited lenovo service centre instead of official marshmallow they installed S200_160309_ROW and this version is not running properly..the official upadate which lenovo is providing and u can update by your own is of 1.6 gb data with build number a7010a48_S214_160527_Row.I have visited lenovo...
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A
Abdusamad
from Mumbai, Maharashtra
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Complaint not served in calicut service centre

Sir,
My lenovo A7000-a IN 8G BL not serviced in Calicut service centre.compaint is touch side scratch.they refused to service it.they said that the product is out of warranty and asked to pay 4500 rupees for servicing the complaint.this is cheering.my phone is under warranty period.pls enquire and solve this issue.
Complain no.No:SRIN[protected]
Service centre:fortune service Calicut
Complaint code:C0029 touch...
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A
ajeet360
from Siliguri, West Bengal
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Warranty service issue

Address:854301

I have purchased a lenovo vibe shot Z90a40 mobile having IMEI No [protected], [protected] on 10 Jan 2016.On 23rd Apr 2016 my phone stopped working and not powering on thereafter. I have submitted my phone to nearest and only service center in purnea (Silicon computer services)on 25th Apr 2016.Its realy very frustrating and unbelievable that a company of such a big brand and credibility in market providing nothing but dissatisfaction...
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G
gopi2ks
from Srinagar, Jammu and Kashmir
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No mobile service center at hyderabad, take care

Address:500045
Website:www.consumercomplaints.in

I am from hyderabad, from last one week am trying to find out near by mobile service center details, am contacted many but saying there is no lenovo mobile service center in hyderabad.
If such case where should i repair my mobile, as there is no service center in prime location it self and it is very bad to hear.

Without service center why are you selling in hyderabad...
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R
ravinder_mudgal
from Delhi, Delhi
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Lenovo vibe k4 note

Address:110067

I had purchased my lenovo vibe k4 note (Imei/ serial no. [protected]) through amazon details below
Order id :[protected]
Order date :- feb 02 2016
Invoice number :- ka-blr[protected]
Invoice date:- feb 02 2016
It was delivered to me on feb 10th 2016, on june 2nd the display blank off (No display).
I have taken it to lenovo authorize service center "communication solution f 26/4,...
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A
akjhaa007
from Delhi, Delhi
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About adp policy

Address:Bikaner, Rajasthan, 334001
Website:www.lenovo.com/services_warranty/in/en/priority-technical-support.html

Lenovo never show their warranty term and condition to the customer,
Before and after registration of adp and other warranty policy.

My laptop was damage due to accident from out side of operation mode but it is in adp service lenovo is not cover it in their warranty service,

When i am ask about the reason. Their so support and escalation team send me their term and condition of warranty policy, and...
+4 photos
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V
vasanipankaj
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Nerwork problem in lenovo k3 note

Address:Rajkot, Gujarat, 360004
Website:www.consumercomplaints.in/new_complaint

Sir
I purchance ur lenovo k3 note from flipkart
After using this phone two month it start nerwork & coverage problem. Due to this problem i getting problem bcoz i not get my company call on time and lost money .
Two time give to service centre but still problem continue. This my second mail to you. I request to you kindly slove probem otherwise i bring to you in comsumer court. Bcoz not only i facing this problem but...
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R
ricsekar
from Mumbai, Maharashtra
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Overheating problem

Address:Coimbatore, Tamil Nadu, 641042

Hi
I bought lenovo vibe k5 plus, just one week before, mobile getting over heat and battery consuming fast, also update new version software, there is possible to solve this problem, i got many reviews from website regarding this mobile heating and consuming battery, so what can I do solve this problem, pls as soon as possible.


Thank
R.chadrasekaran...
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S
Sanketshah4u
from Mumbai, Maharashtra
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Mobile replacement / repairing service is very bad

Address:Vadodara, Gujarat, 390001
Website:www.lenovo.com

13 days back i have submit my mobile to service center for battery replacement, but no update from service center and lenovo. While chasing lenovo they are telling you need to contact service center only.

Very bad services and support for mobile, now i am realizing that people are telling why don't buy lenovo mobile.

Today i am also saying please don't buy lenovo mobile, if you buy then ready to face problem...
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J
Joseph Anil
from Ernakulam, Kerala
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Poor quality product

Address:Ernakulam, Kerala, 682025

I bought my Lenovo Vibe P1 as soon as it was launched.It was a Pleasent change from my Long History of Nokia Mobiles.
A week into using this device, i felt intense heat during charging and while using Internet.I considered it to be normal since it has got a large battery and a good performance and a week after that the headphone jack started misbehaving.
as soon a s i connect my headphones, the volume would adjust by itself,...
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R
Ranjith6
from Hosur, Tamil Nadu
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Worst service by lenovo customer support.

Address:Chennai, Tamil Nadu, 600116
Website:Lenovo customer service

Worst service by Lenovo customer support.

I raised an incident on January for my laptop which I bought in the same month for the battery issue.

The battery percentage comes from 55% to 6$ directly and its getting turned off, I reached the lenovo support center and raised an incident regarding this.
The continuously asked for a screen shot by sending different links. I sent them the battery report bios...
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S
soma chakraborty
from Pune, Maharashtra
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No service poor customer support

Address:560091

Request reminder 19.

What next have you desided???

Simply ridiculous...
You all seem to have one motive mentally haressment to the customer.

I am without a handset for the last 2 months & you have taken things too lightly & for granted.

Please arrange for the replacement of the handset (Lenovo k3 note) by monday 23 may to my below bangalore address

Hopeless...
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Address:Kutch, Gujarat, 370201

Sir/madam,
I had purchased my lenovo 7000a (Imei/ serial no. [protected]) through flipkart details below
Order id :- od[protected]
Order date :[protected]
Invoice date:[protected]
Around july 2015 the touch screen was not responding at times and by end of july it stopped fully. I took my mobile to the only service center available in gandhidham (Kutch)- gujarat state, v-link. They checked my...
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S
sstv
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Lenovo k4 smartphone

Address:Bangalore Urban, Karnataka
Website:www.consumercomplaints.in/new_complaint

I have submitted the lenovo k4 smartphone to lenovo authorized service center locatedwith the address shop name : sri sai cells, double road, indiranagar 2nd stage, bangalore, karnataka, india on 27th may 2016 still this device is not repaired and service center agent is not responding properly and mainly cheating the customer day by day by postponing the mobile repair.

Techinical problem of mobile : sim cards are not detecting...
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Address:110048
Website:flipcart

I purchased lenovo k3 note 7 month ago and it is causing problem. from last month i am facing that phone automatically run, open apps automatically even without touching. after the doing restart phone behave same way.

Screen touch does work at one vertical side in phone.

Facing battery problem and heating problem too

Please do something i got fade up with this...
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