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Lenovo Complaints & Reviews

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Updated: Feb 5, 2026

Complaints 4423

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Address: Ghaziabad, Uttar Pradesh, 201010

Website: Lenovo

First My VIBE P1 got problem of Not Charging and lying at Service Centre(Raj Nagar, Ghaziabad) for more than 25 Days and got very pathetic reply whenever I enquired about my handset.

Now When I got it back It has another Problem as When someone calls me He hear His Own Voice which is Very Irritating.

The Service (Pathetic) Centre says Come to Service Centre Again.

I am Not Satisfied at All with the Product (Purchased on 17Apr16) nor with the Service.

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Address: 560097

I had bought lenovo a6000 plus thro flipkart in may 2015 and found found there was problem since beginning with handset. any how i managed but in march 2016 (before warranty expired) i complained to lenovo about the problem but they didn't respond. now, again when i contacted they are telling it is out of warranty and information given on box of mobile about customer care was not correct.
They give wrong information on mobile box, please be careful, avoid to buy lenovo mobile. once you get in trouble, they will make the customer begger, everytime one new person will handle your problem and again you have to explain the entire story. they are cheating innocent indian people. my contact no. is [protected]. case no.[protected]

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Address: Khordha, Odisha, 752050

I buyed lenovo k4 note 15 days before..it's getting too heat when I play video fr 2 mints only n hanging d mble.. really it sucks..I want to replace ma mble as soon as possible...even when I play small game it's gtng heat with in few mints.. totally fed up with this set..n no words to tell coz new mobile having dis much problems..I want replacement r refund of money...

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M

Mary Kachhap

from Sangamner, Maharashtra

Jul 4, 2016

I am very upset. i had purchase a laptop( 80-50) from nehru place, and now that is causing a problem with charging.

** when i connect charger to my laptop after 60 % it shows charger plugged in, But not charging, what should i do.

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Address: Lucknow, Uttar Pradesh, 226001

Website: www.lenovo.com

Imei [protected]
Job sheet no. SRIN[protected]
Dear Sir,
I had given my handset Lenovo A6000 to "Infocare Services" which is authorised service centre of Lenovo on 24/06/2016.
Lenovo service centre executives very ill mannered they don't recieve phone.
Today I have called them 10 times from different numbers to [protected] but they didn't pick up.
We request u to kindly take the issue with the company and penalise them for their misdeed.

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itspbm

from Lucknow, Uttar Pradesh

Jul 2, 2016

We request u to kindly take the issue with the company and penalise them for their misdeed.
Service centre is situated in Lucknow, UP

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Address: 560037

Website: www.lenovo.com

I bought lenovo a 6000 plus model in last year. the mobile is in warrenty period. after 6 months it was showing charging problm. as this mobile has loose port.
I came to the lenovo mobile service center which is located in (a r plaza, 352, chinmaya mission hospital rd indira nagar next to manyavar, opp allahabad nank, bengaluru, karnataka 560038).
But they refused to repair in warrenty period saying it is a physical damage. if port is made up cheap material, it will become loose part in few week. so how come a
Mobile port become phyical damaged. and why they are providing warrenty if they wont provide service.

If we have bought a new lock and the door lock is opened by anyone, then it might be made up cheap material. that's why we buy branded
Locker for home as we believe it contains good material.

And here lenova company use low category material for their mobile components.

I had the perception that lenovo is very good brand but they don't care customer satisfiation. and the service is really very bad.

Model i use : a6000+

Please let me know if any lenova can take care of this.
Mobile no [protected]
Loation - bangalore
Mail id: das. [protected]@gmail.com

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Address: Bangalore, Karnataka, 600087

Website: www.lenovo.com/in/en

Order no OD[protected]. Purchased on Flipkart on may 26 2015, since purchase I am facing problem. First microphone was not working when asked for replacement they mentioned product replacement policy is not applicable but can be serviced only. Replaced microphone twice. Now its been just one year and 1 month and the phone turns off frequently. I want compensation for selling poor quality product. Feed up with products worst behavior and poor customer service experience.

Feb 2, 2017

Complaint marked as Resolved

I spoke to Lenovo Customer Care in Twitter and posted the issue on their Facebook page, they responded back. Yet they did not replace the mobile but just fixed and till date no issue. Yet i dont believe their product or service yet and intend not to buy or recommend the product to any one any further

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Address: 605007

Website: www.lenovo.com

Dear sir,

This is for your information that i have purchased lenovo k4 note mobile on 02-february-2016 from amazon site & it as 1 year manufacture warranty. Now it is not working (Stopped working while during on call) from last 5 days.
So i have taken necessary steps for to restart my mobile.
(1) i have tried to restart mobile through power button but not started.
(2) i have also plugged in charging but it is also not working.
(3) spoken with amazon site person they suggested to show the mobile on lenovo service center.
(4) spoken with lenovo customer care also they suggested to show on service center. So i have given it to my brother to show on service center at bapunagar - ahmedabad - 380024 & they said it's liquidity damage (But in actually it was not liquidity damage mobile not touched any kind of water or liquid) they said maybe it's moisture water so also its not in warrenty so what i have to do its not my fault about moisture. They are giving 1 year manufacture warrenty but the mobile is not able to work due to moisture then what is the meaning for 1 year manufacture warrenty when i am asking & requesting them to support for this lenovo person are saying its liquidity damage & it will not repair under warrenty that's it. So i have again spoken to amazon customer care so they have told that lenovo have to repair the mobile under warrenty else lenovo need to give (D. O. A letter which is dead or alive letter) so amazon will provide me the fresh new piece so i am asking for d. O. A letter from lenovo but also they refused to provide d. O. A letter & also refused to support for my issue. I am totally helpless sir. Please do the needful amazon is ready to give me the new same mobile on ref. Of d. O. A letter but lenovo is not providing me. So kindly do the needful lenovo is refusing to support me for repairing & d. O. A letter.

Mobile details given below.
Name - lenovo k4 note (Black)
Imei - [protected]
Purchase date - 02-february-2016.
Purchase from - amazon india.

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Address: Visakhapatnam, Andhra Pradesh, 530009

Balusankar ph no :[protected] actually 4day(27/6/2016) back i had given my mobile (k3 note) to lenovo service center (in vizag)as mike problem again i had already said that is my brother-law mobile there said that there will give with in 3day but it was not given when i went asked to executive what about my mobile he was answer where harshly he has keep mobile in the black list. it was happen vizag lenove service center (ph no:[protected], [protected]). Today i understand that lenovo is waste company there will play with relationship

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Address: Yamuna Nagar, Haryana, 135001

I m purchase a new lenovo vibep1m40 for last 2 month I m facing so may problems to startlingly I contact to service care center there is no solution.so I m ready to giving application in consumer court. I a Aman from yamuna NAGAR haryana .my contact no is [protected],

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Address: Kolkata, West Bengal, 700012

Dear sir,
I have purchased lenovo zuk z1 (Space grey) on may 19 from amazon.In in amazon flash sale.. After using for only 15 days i found a problem. The problem is no network detecting. On 17 june i submitted my mobile in hcl touch (Authorised service centre of lenovo) in kolkata, khairu place, cr avenue. They told me that it was a motherboard problem.. Today when i call to service centre the executives told me that they have not yet getting any reply from tecnical department of lenovo. Sir i just used my mobile for 15-20 days.. And how that motherbord problem occured? I just wanted to tell u plz replace my faulty product and give me new one or give me my money back.

Order id[protected]
Lenovo service record number-srin[protected]
Imei no-[protected]

I m gautam chowdhury i am the owner of this handset..
My mobile no is-[protected]
Waiting for positive reply.. Thanking you

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Address: 122001

Website: its service centre

Hi lenovo service provider I am Ashish from gurgaon and visited in lenovo service center on mg road sahara mall in gurgaon but my first experience in lenovo service center very bad and guilty
As my pH charging not working properly than visit in service centre give my mobile to engineer after 40 minutes he said there is charging Jack problem and it's not include in warranty period while I came to know from other sources it is in warranty
And when I said to him sir it's in warranty he said karwana ho to karwao ni to jao and jab Maine pH vapis pack karne ke liye bola to engineer answer me I am very surprised he said ek bar kholo ek bar pack karo karwa lo sir kuchh kam paise de Dena it's very surprised for me so please careful about services from lenovo I request to all

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Address: 400092

Query - I am Nitin G Mhatre and I am using Lenovo A7000 since last year. Since upgrading to Marshmallow, I am unable to open some applications such as LinkedIn, WPS Office, Pics Art Photo Studio etc.
For Pics Art and WPS Office error is showing that "Unfortunately LinkedIn has been stopped and WPS Office is not opening at all. Also
I am not able move my applications to SD card.
Kindly solve these problems as early as possible. Because it is very irritating to use the mobile now.

2.IMEI No. - [protected] / 485
3.Complete Name - Nitin G. Mhatre
4.City - Borivali, Mumbai
5.Postal Code - 400092
6.Contact No. [protected]
7.Alternate Contact No. [protected]

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Address: Thane, Maharashtra, 400601

I have purchased this on[protected] from Viviana Mall, Lenovo showroom, Thane, Mumbai

1. while starting laptop, many times curser key is not available . then i have to again restart the computer

2. it seems that all files take long time to open

pl send your engineer at following address with pre call on [protected], [protected]@caashwinshah.com

A1/901, Vikas Complex, Castle Mill Naka
Thane - 400601

Ashwin Shah

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I got a shock of my life when i went to give my phone for repair. I had a lenovo S920 that i gave for repair in the pune centre. After one year when i was facing issues i took it to the lenovo service centre baroda.They were shocked themselves when the saw the inside of the phone. Apparently whoever repaired my phone the first time has caused so much damage that he didnt even bother to fix back the screws before returning my phone.First of all they took their own sweet time to repair it which was over a month.Mr Shaik from the pune centre was handling my case.I know that even writing this complaint will fall on deaf ears.But lenovo service centre baroda doesnt know how to repair my phone because of the wonderful job done by the pune service centre.Why dont you shut it down that make things worse for us.This is the worst kind of service i have exoerienced in my entire life.

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Address: 600032

Website: Amazon and lenovo service center

Am jaiganesh v.. I bought lenovo zuk z1 mobile on 19 may 2016.

With 20 days i faced signal issue... By 14 june 2016, i went to the lenovo services center located in hcl chennai, mount road.

They said its a mother board issue.. With 5 days they will replace.

But today 27 june 2016 hardly 13 days passed. But i didn't get any response.

If i ask to service center people, they are answering with out responsible.. Getting angry with me

I don't why lenovo doesn't have customer orientation..

Omeone tell me when i will get my mobile back,, else replace my mobile..

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J

jjjbreeze

Jun 27, 2016

worst service by Lenovo and amazon

S

Siddhesh Nerurkar

from Dhamtari, Chhattisgarh

Jun 28, 2016

Charger was not in use from last 2 days.
i found it not working while i attached to laptop
please replace it... it is in warranty period
plz help me

kindly look in matter, , , as soon as possible
i have to work on laptop and here is no any type of additional charger or accesories for use.
plz help me

Charger was not in use from last 2 days.
i found it not working while i attached to laptop
please replace it... it is in warranty period
plz help me

kindly look in matter, , , as soon as possible
i have to work on laptop and here is no any type of additional charger or accesories for use.
plz help me

Charger was not in use from last 2 days.
i found it not working while i attached to laptop
please replace it... it is in warranty period
plz help me

kindly look in matter, , , as soon as possible
i have to work on laptop and here is no any type of additional charger or accesories for use.
plz help me

Charger was not in use from last 2 days.
i found it not working while i attached to laptop
please replace it... it is in warranty period
plz help me

kindly look in matter, , , as soon as possible
i have to work on laptop and here is no any type of additional charger or accesories for use.
plz help me

Charger was not in use from last 2 days.
i found it not working while i attached to laptop
please replace it... it is in warranty period
plz help me

kindly look in matter, , , as soon as possible
i have to work on laptop and here is no any type of additional charger or accesories for use.
plz help me

Charger was not in use from last 2 days.
i found it not working while i attached to laptop
please replace it... it is in warranty period
plz help me

kindly look in matter, , , as soon as possible
i have to work on laptop and here is no any type of additional charger or accesories for use.
plz help me
Charger was not in use from last 2 days.
i found it not working while i attached to laptop
please replace it... it is in warranty period
plz help me

kindly look in matter, , , as soon as possible
i have to work on laptop and here is no any type of additional charger or accesories for use.
plz help meCharger was not in use from last 2 days.
i found it not working while i attached to laptop
please replace it... it is in warranty period
plz help me

kindly look in matter, , , as soon as possible
i have to work on laptop and here is no any type of additional charger or accesories for use.
plz help me

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Address: 560037

Purchase mobile from flipkart od[protected] dated[protected]
Inv. No. Blr_wfld [protected]
Faulty mobile handover to service center under warranty period.
Service complain no. Srin[protected]
But not getting any reply from service center and customer support.
And have followup last two months but not getting any confirmation from support center.

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Address: Kutch, Gujarat, 370001

I have purchased lenovo vibe p1m from flipkart and thare was some issuse in mobile i went service center at bhuj kutchh gujarat but he refused to accpet bill which comes with mobile headset on flipkart purchase .

he demand only bill on mail not accept comes with mobile headset during delivery .

then why flipkart sent bill with mobilehead set .

can you please give your service policy purchase on flipkart. i have attched mobile bill comes with flipkart which is not accept by lenovo service center,

please tell me attched bill is applicable on lenovo service center or not? if applicable then give me written proof so i can show here local service center

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Address: Guntur, Andhra Pradesh, 522102

Laptop display screen is not working
Lenovo g50-70
Mtm no 59422423
Which was purchased on 13.5.20169 online purchased
Display screen is not working so Plz tell the service center in guntur

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Website: INDIAN CONSUMER COMPLAINTS FORUM

I have purchased lenovo zuk z1 mobile phone online through amazon on 02/06/2016 since then the screen of phone is not supporting and frequently hang up while incoming phone are received. We have to rebooting frequently to start the phone. The said phone are required to be replaced or refund the money for rs. 13499/- since the phone is under warrantee period.

Please revert me at the earliest and let me know to send it back it for refund of money.

Name of purchaser : mr jayesh gandhi
Address opp : jain derasar, near parabdi modasa-383315 gujarat
Bill no. Ka-blr[protected]
Name of seller : cloudtail india pvt. Ltd anjaneya infrastructure project no. 38 & 39 bangalore
Model purchased ; lenovo zuk z1 product no. B01ddp7us8 imei =[protected]

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S

Suresh V Doshi

from Modasa, Gujarat

Jun 25, 2016

Lenovo company should be advised to replace the smpartphone or refund the money for Rs. 13499/- at the earliest.

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Address: Bangalore, Karnataka

I bought lenovo bibe k5 plus 2 months back . the phones display got broken without even braking the screen not even a sratch . this should be because they use a cheap quality materilas . i paid 8500 for the phone and this equivivalent to cheating a customer . lenovo claims that its becuase of my mistake and it doesnt come under warrenty . they should be punished

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