Lenovo Complaints & Reviews

Sir
I purchane ur lenovo k3 note from flipkart
And i am facing continue problem of network coverage in ur lenovo k3 note last 1year. Due to this problem i am not get important call from my company and which effect my job.
2 time i give my phone to ur service centre but still facing same problem of network coverage .
So kindly give ur reply as soon as possibly to me.
Pankaj.[protected]@rediffmail.com

Dear sir,
complain to lenovo service, sir i am nitish patel from south delhi sir i am purchase lenovo phone set 2010 three month before phone problems in touch problems. any lenovo service centers are not give satisfied to me. so please sir you give me suggestion what am i to do sir.


1. Ouery: touch problems
2. IMEI No.: [protected]
3. Serial No.: HGEK9LFT
4. Complete Name: Rupesh kumar
5. City: south delhi
6. postal Code: 1100044
7. Contact No. [protected]
8. Alternate Contact No. [protected]

Fast completed in serves centre in 5 may 2016 com no srin[protected] my phone problems in auto battery drain 30% to 0% &switch of & not internet connect any company sim i am recalled to service center kaya enterprises shivajinager pine co no [protected] in19 may only software updet not problems soul i am recall to 27may 2016 in kay enterprise please my problem soul my co no [protected]

I have purchased lenovo k3 note from flipcart order date 05.08.2015 and invoice date 06.08.2015 vide invoice no. #chn_puzhal_[protected]. Now the touch of the mobile is not working. The service center is saying that they will not provide service to touch as there was a minor scratch on the side of the mobile. However, the mobile was not at all dropped from hand or there is no dent on the body of the mobile.

My name is Prashant .I buy Lenovo k3 note from flipkart & date was 27-nov-2016. today I am facing problem like my screen touch is not working .my mobile is still in warranty but they told me.ur phone is physically damaged .that's why it is not eligible for warranty. I know my phone was physically damaged before 3 months .but problem started from yesterday. So what can I do.help me.otherwise I will complaint in consumer court.

Dear sir,

I have purchased lenovo a6000 plus mobile on[protected] from flipkart... But when i called at customer care for update my mobile.. They talled me my imei no. Is not registered. My imei/serial no: [protected], [protected]. So do needful in this matter.

Thanking you..

Regards,
Kunal bhagdiya
(M.) : [protected]
[protected]@yahoo.Co.In

The behavior of the staff authorized service center in udupi district, karnataka is very unprofessional, unethical and rude. they dont know hoe to talk to customers when i gave my phone for servicing they dint give me a date when ill get my phone back . they said they'll gove me a call when its ready but they dint call me when it was ready . i had to go and ask about the status and later they gave my phone saying its ready . the lenovo phone service in udupi is bad .

Hi, sir
Please help me...
I have purchased lenovo a6010 date on 25/5/16.
The problem is when i increase volume up in any video player, suddenly any video player get closed automatically...
I have visited service center of lenovo, engineer checked and try to resolve it.
But the problem is not resolved...
And i have replacement period... So please guide me what should i do for replace my mobile instead of this faulty mobile..

Rajnikant parmar
Mob: [protected]
Mail: [protected]@gmail.com

I purchased Lenovo A 6000 on 11.2.15 through flash sale on Flipcart. Since December, 2015 it started giving problems like sudden screen blank, non-functioning of contact manager, frequent hangs-up etc. Thinking that these problems will disappear once I format the handset, I continued to work around by this way and could not carry it to the service centre - Famous Computers, Novelty Plaza, Bareilly within guarantee period of 12 months. When the condition worsened, I carried it to the Lenovo Service Centre, at Bareilly last month where, to my utter surprised, I was told that motherboard will have to be replaced and the cost would be around 3200/-. Such a bad performer this phone, just after eight to ten months it is behaving like this. Since the warranty period was already over by that time, I decided to take this set back to my home becucase I did not think it prudent to expend such huge amount on a phone which was purchased for rs. 6999/- I have written a letter to the company HO at Bengalore, but they are silent.

I bought a new laptop of lenovo g5030, on march 28 2016,
Its serial number is:pf09mxxe, from india, hyderabad
Dealer: shweta computer bazar,
Cst numbet: sec/03/1/[protected]
At the time when i perched this laptop they said me if any
Problem you will get call to the help line number of lenovo
They will come to your door and provide the service and for
One year it is free of cost.

When i called to lenovo center they told that your warrent is carryin
O i went to service center, in the mean while heavy raining when
I was on the way of service center, so laptop also wet.
Now service center people are saying you have to pay for part replacement.

Even dealer is not responding. Kindly take some legal action regarding my
Complain.

Dear sir, my lenovo mobile a-319 white (Under warranty) submitted for repair (Hardware problem) dated 02.05.2016 at their service centre nexon technologies, a/38-1, shaktidhara shopping centre, opp. Shukhsagar complex, lbs road, india colony, bapunagar, ahmedabad-380024. The delivery date was 10.05.2016. However even after my several visits, telephone call the mobile is not returned till date. The misbehave and does not say when it will be delivered. I asked for a service mobile due to delay which is causing lots of inconvenience. But they refused. Please help.

Dear Sir,
Greetings of the day !

I purchased a smart phone before 3months. Now issue find out & unable to operate the phone. Then I submit the phone & they opened the phone in front of me & said no liquid damage & phone is covered under warranty . After one day they called me & said there is a liquid damage in this phone . Then I said why you confirmed me before 1 day that no liquid damage. Then I escalated this to your area head Mr Jitender kumar & then they said we will manage.
I got a call same day at 4pm & told that your phone is ready but when I received the phone the phone is not working then I called to Mr jitender & then it was re checked. Then they told me that speaker problem & it will take time. After 2 days no call from your side then I called now but I am surprised that now they told me this is a motherboard problem & it is not covered under warranty.

Sir please look into the issue as I am harassing by your servicing centre & they people are not expert to handle customs as well as to resolve issue.

I purchased lenovo a6000+ from flipkart, its warranty completes on this month (May/28/2016), i have a problem in mobile touch some place not work on[protected], i consult lenovo service center (Rk solution, kurnool) they can solved. After next day its over heating and slowly occurred a dispaly dark problem in my mobile again i consult lenovo service center but lenovo changed another service center. They collecting my mobile and given a receipt of mobile present problem states and said that we will change with in one week. After one week i consult (Anwar comunication, kurnool, andhra pradesh) they told me lenovo company not given display to you in warranty mode and collect mobile from our center or pay us rs. 3500/-. I am asking y not changing my display. They r not given answer and in receipt also not mention of any 10 digits service number for online repair checkup. No damage in my mobile, in service center also clearly mention as physicly no problem. I am reading so many comments about lenovo mobiles and their cheating activities. Who can stops this type of cheating. After that soo many coments y govt. Offices not taken actions on them. I kindly requested pls solve my problem as soon as possible. I am adding my entire document images. My mobile number [protected], [protected], [protected]

Dear sir,
I am Rishi Hindocha from Jamnagar. I have a mob A6000+.CIN is UT900KA2009PTC050123, IMEI1: [protected].
Mera mob thik se chraging nehi hota he . me 2 times repairing ke liye diya c.s JMN me . Lekin c.s bala bolte hen cable kharab he . aur unke pass 15 dino se stock me nehi he . Me dusra mob. charging cable se charging karta hun to 1 se 2 din chalta he uske bad nehi charging hota he . Ek power bank Ambrane company se charging kiya usme v 2 din chal ne ke bad band higaya. Avi charging nehi hota he. Internal problem kya he mujhe nehi pata. Sayad cable sort ho jatahe. IC ka problem ho sakta he. Dusra charging cable se charging kiyun nehi hota he. Pls take necessary action.
Thanks and Regards.
R Hindocha
gayadhar.[protected]@ril.com

I bought a lenovo s90-a mobile from kolla innovatives infotech pvt ltd, on date-9april 2016.Invoice no - kiit/os/005. Buyer's order no-od[protected]. I never get proper service from this phone.In low battery it gets stuck on the logo. Please change my new mobile set or i want a cash back. I bought it through flipkart. Total value-17, 099/- please respond to this complain as early as possible.
Thanking you
Ashim dutta
F-21jayshree
Park, behala
Kolkata-700034

Lenovo is claiming battery back up of "thinkpad x1 cabon" up to 11 hrs however at some sites its 9 hrs and suprisely in usa 8 hrs. But in actual backup is only 3-4 hrs. I have compaint in march and they change the battery in 5th of may 2016 but still problem the same. I again drop the mail to customer care but they people saying that 11 hrs is standered. But my argument is - whether this differnce 11 hrs and 3 hrs is acceptable.

Hi,

Its being a nightmare for me to get my Lenovo Product repaired that too when the product is under warranty. My Lenovo Tab has being laying at the service center from last more then one month and I have being getting kicked like a football and not getting resolution to my issue.

Earlier lenovo had some issue with my warranty which got resolved and now the service center is saying that part sent by the company was faulty and when he wrote this to the company there is no reply from their side.

This clearly indicated that from now onward we should stop buying lenovo products because if a brand like lenovo have such a pathetic customer support approach and what to say about others.


Model - Lenovo Tab 2 A7-10.

Job No - LDBQ[protected].

Can I expect some resolution to my issue.

Pradeep Agrawal
[protected]

This mail is regarding a recent purchase from amazon.in. I received this order a Lenovo vibe s1 mobile IMEI no. [protected] on 28th April 2016. I updated this mobile just after 20 days of purchase as instructed. But, during the updation process, the phone got hanged and stopped working. I submitted this set at your service center on 21st may as your technicians claimed it to be a small software issue. Now after 2 days, they informed that its motherboard needs to be replaced and it will take one more week to get it done. My whole point of writing this mail is, on one go i paid for this set, now within 22 days, this set needs a major part replacement, which is totally weird and unfair. As i am not supposed to bear the burnt of your fault, i demand you to replace this set with the brand new one. Not forgetting to mention that this set is still in the warranty period. And i do have all the necessary documents.

Hi Sir

My phone lenova A7000 haveing problem in incoming and outgoing voice very slow, I gave it in the service center CCI communication Solution Dated 10.05.2016 in Delhi they said the part is to be replaced and 12 days passed. I am not receiving any proper answer from them, I contacted in phone for 5 times. But there is no response. My Imei no is [protected] and my job sheet number is 322. So please solve my problem as soon as possible.

Thanks
Sanjeev

Order id-OD[protected]
Invoice date[protected]
IMEI/Serial no - [protected]
Purchase Via - Flicard

My charger not working and today is the last day of warranty . i went the nearest service place of lenovo it was nehru place new delhi when i went there i knew it was shifted at okhla phase 2, 26/4, but today it was closed, finally i called to customer care number[protected] .crm replied me to go your nearest location i told him i have already done even that the replied the same. they din't gave any appropriate answer. and today is the last date of warranty so what shall i do. coz i am misguided by your team.