Lenovo Complaints & Reviews

1. I purchased a lenovo a1000 mobile at chennai on 10 nov 2015 at a cost of rs.4950/- with a warranty of one year.
2. The phone went dead in the first week of may, after which i lost much important data and all the contact details. So i visited the service centre on 11 may and deposited the phone. The service centre gave an estimate of rs.900/- though the phone is in warranty, for which i agreed as they said that water seems to have entered the phone which was not covered under warranty clause.
3. After numerous calls to the service centre and lenovo care, i received a mail from lenovo care on 21 may 16, saying that the service cost would be rs.4058/- including the labour charges.
4. I objected to such large escalation in service charges, from the initial estimate which was 900/-, particularly, the labour charges for a phone under warranty.
5. After reconsiderarion, i received a mail from the company on 23 may 16 to pay rs.2050/- for which i agreed, since i had no other option. I sent the mail, agreeing to the proposal on 24 may 16. However, the phone has not been rectified till date, despite repeated correspondence and calls.
6. It has been explained that the spares for service were not available with the company and need to be imported from abroad.
7. It is not understood how spares support is not available for a product that is sold in the market till date. This amounts to cheating the consumers with warranty and service clause, when the company actually suffers from support and spare deficit. Practically, the company is unable to support the consumers even during warranty period.
8. It is requested that authorities take necessary action against the company in the larger interest of the consumers.
9. With regard to my mobile, the company may be directed to restore my mobile to the working condition immediately, failing which the instrument needs to be replaced with a fresh piece of the same model, against my payment of rs. 2050/- as agreed upon earlier.
10. Any further delay should make the company liable to pay compensation for hampering my routine work and assignments/commitments due the casual attitude of the company and further compensate for the mental strain and physical inconvenience on account of the loss of data and repeated visits to the company service centre besides string of calls and communication.

Dear sir
I am already complain in lenovo ghatkoper service bt no one can give me a reply,


Dear sir,

I ravindra choubey went on thursday morning (I. E, 02-june-2016) at your ghatkopar service centre for repairing my mobile lenovo vibe p-1 and my token no. Is 10, given by you. I request you to send my mobile fault in written, for which you were asking to pay a sum of rs. 5000 for repairing.

As before also two time my mobile got dead, and you have repaired it and you said me that we'll replace the damaged parts within 6-7 days but due to busy schedule of my work i was not able to give my mobile for part change. This time also the problem was same but you said to pay this above said amount, please clarify that what has happend to my mobile so that i've to pay this amount for repairing, please give me in written.

Yours faithfully
Ravindra choubey
[protected]

Dear sir
I bought lenovo 6000 plus in february 2016 from flipkart. My mobile is being hanging and my battery is being drained at a enormous speed and battery is becoming overheat. I didn't receive any e bill till now. Please look into my complaint and let me know the status on my mobile number [protected], [protected] and
E mail id: sathya. [protected]@gmail.com.
Thank you sir.

There is network problem in mobile after change mother board by lenovo service center. I was submit my mobile at service center as on 29 feb 2016 to till date 4 june 2016, no nay response from service center.

Satyawan sawant
[protected]
Imei no. :- [protected]

Service center add.
Technotrenice technologies
Kalyan west
Thane, maharashtra, india.
Contact no.[protected] / [protected]

Dear team,

On 08-feb-16 i bought lenovo power bank "lenovo pa[protected] mah powerbank (White)" 1, 793.00 rs from amazon. Warranty period is mentioned as 1 year manufacturer warranty, but when i called to lenovo call centre, they are telling that lenovo do not provide support for power bank products.

I have called to various numbers for the same issue but no one is responding with responsibility and i am getting only revert that we are not providing any support.

Issue is that power bank is not getting charged.

Here i am attaching the invoice, power bank photo graph with serial number and snapshot of lenovo web site in which we can see that warranty mentioned for 1 year.

Sir my self yagya Mani dixit advocate treasurer in Lko bar association purchase a lenovo x2-ap from your dealer get connected shop no 1 Sriram Tower Lucknow on 19/10/2015 after coming from Jammu Ravi on20/05/16i my phone create problems like scroll running; during talk becomes hot and some others problem for the I visited your Naruto puram center for two times but they format my home and return back my problem is still same pl. Make my d.o. to change my set

Dear Sir/Madam,


Good Day to you….!!!


HI…... I have buy one smart phone (Vibe X3) form Amazon.com 2 month ago, But now I have issue in that phone regarding charging, as per my best Knowledge this phone support fast charging. That is 60% charging in 30 Min. But in my phone charging take almost 2 Hr for 50% form original charger which received with phone in BOX.now i am also facing Problem for WIFI, Battery Fast discharging, Hang, Heating while charging.


Can you pl help me in this? Or suggest me some other way to resolve this issue.


My Phone details are as below:


Model: Vibe X3

Invoice No; 10199459

Invoice date: 10th March 2016.

IMEI No: [protected]


Thanks and Regards,

Tapan Chandratre

Ph. +91 [protected].

I bought new lenovo g50-70 laptop and within 6 months there is gap in lower pannel of cd rom and keyboard panel. Which is clearly a design problem. When i spoke to service centre (1st jun, 2016 @ 16.00 hr) they told it is not under warranty and it is because of your wrong usage. I used toshiba and dell before but never got such issue.

The problem was certainly due to cheap hardware material and design issues.

Will recommend not to buy lenovo any more. As they are compromising on quality and sevice calls.

I'm facing a problem with Lenovo Vibe K5 Plus. Phone ringing tone, notification tone as well as alarm tone is increasing & decreasing in volume according to media volume. Its really annoying. I bought this phone for regular long term use. I don't plan on changing it half yearly. Don't lose your reputation due to these things. No one can put up with this type of bug. What happened to all the checks before publishing a software in the market.

Model number : lenovo K50a40
Product number : PA1F0001IN
I am from ongole (Andhrapradesh )
I purchased this lenovo k3 note from flipkart, the problem is sometimes sound is not coming while talking and showing 0 to 2 signal points, it is very difficult to handle and I am using airtel network. So what is the solution for this? Please tell me the solution as soon as possible

Sir
I purchane ur lenovo k3 note from flipkart
And i am facing continue problem of network coverage in ur lenovo k3 note last 1year. Due to this problem i am not get important call from my company and which effect my job.
2 time i give my phone to ur service centre but still facing same problem of network coverage .
So kindly give ur reply as soon as possibly to me.
Pankaj.[protected]@rediffmail.com

Dear sir,
complain to lenovo service, sir i am nitish patel from south delhi sir i am purchase lenovo phone set 2010 three month before phone problems in touch problems. any lenovo service centers are not give satisfied to me. so please sir you give me suggestion what am i to do sir.


1. Ouery: touch problems
2. IMEI No.: [protected]
3. Serial No.: HGEK9LFT
4. Complete Name: Rupesh kumar
5. City: south delhi
6. postal Code: 1100044
7. Contact No. [protected]
8. Alternate Contact No. [protected]

Fast completed in serves centre in 5 may 2016 com no srin[protected] my phone problems in auto battery drain 30% to 0% &switch of & not internet connect any company sim i am recalled to service center kaya enterprises shivajinager pine co no [protected] in19 may only software updet not problems soul i am recall to 27may 2016 in kay enterprise please my problem soul my co no [protected]

I have purchased lenovo k3 note from flipcart order date 05.08.2015 and invoice date 06.08.2015 vide invoice no. #chn_puzhal_[protected]. Now the touch of the mobile is not working. The service center is saying that they will not provide service to touch as there was a minor scratch on the side of the mobile. However, the mobile was not at all dropped from hand or there is no dent on the body of the mobile.

My name is Prashant .I buy Lenovo k3 note from flipkart & date was 27-nov-2016. today I am facing problem like my screen touch is not working .my mobile is still in warranty but they told me.ur phone is physically damaged .that's why it is not eligible for warranty. I know my phone was physically damaged before 3 months .but problem started from yesterday. So what can I do.help me.otherwise I will complaint in consumer court.

Dear sir,

I have purchased lenovo a6000 plus mobile on[protected] from flipkart... But when i called at customer care for update my mobile.. They talled me my imei no. Is not registered. My imei/serial no: [protected], [protected]. So do needful in this matter.

Thanking you..

Regards,
Kunal bhagdiya
(M.) : [protected]
[protected]@yahoo.Co.In

The behavior of the staff authorized service center in udupi district, karnataka is very unprofessional, unethical and rude. they dont know hoe to talk to customers when i gave my phone for servicing they dint give me a date when ill get my phone back . they said they'll gove me a call when its ready but they dint call me when it was ready . i had to go and ask about the status and later they gave my phone saying its ready . the lenovo phone service in udupi is bad .

Hi, sir
Please help me...
I have purchased lenovo a6010 date on 25/5/16.
The problem is when i increase volume up in any video player, suddenly any video player get closed automatically...
I have visited service center of lenovo, engineer checked and try to resolve it.
But the problem is not resolved...
And i have replacement period... So please guide me what should i do for replace my mobile instead of this faulty mobile..

Rajnikant parmar
Mob: [protected]
Mail: [protected]@gmail.com

I purchased Lenovo A 6000 on 11.2.15 through flash sale on Flipcart. Since December, 2015 it started giving problems like sudden screen blank, non-functioning of contact manager, frequent hangs-up etc. Thinking that these problems will disappear once I format the handset, I continued to work around by this way and could not carry it to the service centre - Famous Computers, Novelty Plaza, Bareilly within guarantee period of 12 months. When the condition worsened, I carried it to the Lenovo Service Centre, at Bareilly last month where, to my utter surprised, I was told that motherboard will have to be replaced and the cost would be around 3200/-. Such a bad performer this phone, just after eight to ten months it is behaving like this. Since the warranty period was already over by that time, I decided to take this set back to my home becucase I did not think it prudent to expend such huge amount on a phone which was purchased for rs. 6999/- I have written a letter to the company HO at Bengalore, but they are silent.

I bought a new laptop of lenovo g5030, on march 28 2016,
Its serial number is:pf09mxxe, from india, hyderabad
Dealer: shweta computer bazar,
Cst numbet: sec/03/1/[protected]
At the time when i perched this laptop they said me if any
Problem you will get call to the help line number of lenovo
They will come to your door and provide the service and for
One year it is free of cost.

When i called to lenovo center they told that your warrent is carryin
O i went to service center, in the mean while heavy raining when
I was on the way of service center, so laptop also wet.
Now service center people are saying you have to pay for part replacement.

Even dealer is not responding. Kindly take some legal action regarding my
Complain.