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Lenovo Complaints & Reviews

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Last updated Apr 22, 2024
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Lenovo reviews & complaints page 131

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S
subhashbose1967
from Kokrajhar, Assam
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Service not provided

Address:Kolkata, West Bengal, 700028
Website:LENOVO INDIA

I have purchased lenovo k3 note from flipcart order date 05.08.2015 and invoice date 06.08.2015 vide invoice no. #chn_puzhal_[protected]. Now the touch of the mobile is not working. The service center is saying that they will not provide service to touch as there was a minor scratch on the side of the mobile. However, the mobile was not at all dropped from hand or there is no dent on the body of the mobile....
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Address:Pune, Maharashtra, 431001
Website:www.lenovo.com

My name is Prashant .I buy Lenovo k3 note from flipkart & date was 27-nov-2016. today I am facing problem like my screen touch is not working .my mobile is still in warranty but they told me.ur phone is physically damaged .that's why it is not eligible for warranty. I know my phone was physically damaged before 3 months .but problem started from yesterday. So what can I do.help me.otherwise I will complaint in consumer court....
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K
Kunal Bhagdiya
from Ahmedabad, Gujarat
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Lenovo a6000 plus mobile

Address:380051

Dear sir,

I have purchased lenovo a6000 plus mobile on[protected] from flipkart... But when i called at customer care for update my mobile.. They talled me my imei no. Is not registered. My imei/serial no: [protected], [protected]. So do needful in this matter.

Thanking you..

Regards,
Kunal bhagdiya
(M.) : [protected]
[protected]@yahoo.Co.In...
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D
dsouzaaa
from Bengaluru, Karnataka
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Lenovo service in udupi

Address:Udupi, Karnataka, 576101

The behavior of the staff authorized service center in udupi district, karnataka is very unprofessional, unethical and rude. they dont know hoe to talk to customers when i gave my phone for servicing they dint give me a date when ill get my phone back . they said they'll gove me a call when its ready but they dint call me when it was ready . i had to go and ask about the status and later they gave my phone saying its ready . the lenovo phone...
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R
Rajnikant Parmar
from Mumbai, Maharashtra
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Lenovo a6010 mobile...

Address:Gandhinagar, Gujarat, 382022

Hi, sir
Please help me...
I have purchased lenovo a6010 date on 25/5/16.
The problem is when i increase volume up in any video player, suddenly any video player get closed automatically...
I have visited service center of lenovo, engineer checked and try to resolve it.
But the problem is not resolved...
And i have replacement period... So please guide me what should i do for replace my mobile instead...
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R
rakeshchandra30
from Chennai, Tamil Nadu
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Very bad performer _ lenovo a6000 mobile set

Address:Bareilly, Uttar Pradesh, 243001

I purchased Lenovo A 6000 on 11.2.15 through flash sale on Flipcart. Since December, 2015 it started giving problems like sudden screen blank, non-functioning of contact manager, frequent hangs-up etc. Thinking that these problems will disappear once I format the handset, I continued to work around by this way and could not carry it to the service centre - Famous Computers, Novelty Plaza, Bareilly within guarantee period of 12 months. When...
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S
Sanjeev Mall
from Chennai, Tamil Nadu
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Lenovo g5030 laptop, froude done by beggar lenovo

Address:Ernakulam, Kerala, 682032
Website:support.lenovo.com/in/en

I bought a new laptop of lenovo g5030, on march 28 2016,
Its serial number is:pf09mxxe, from india, hyderabad
Dealer: shweta computer bazar,
Cst numbet: sec/03/1/[protected]
At the time when i perched this laptop they said me if any
Problem you will get call to the help line number of lenovo
They will come to your door and provide the service and for
One year it is free of cost.
br...
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D
Dixita Shah
from Mumbai, Maharashtra
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Undue delaying in servicing

Address:380024

Dear sir, my lenovo mobile a-319 white (Under warranty) submitted for repair (Hardware problem) dated 02.05.2016 at their service centre nexon technologies, a/38-1, shaktidhara shopping centre, opp. Shukhsagar complex, lbs road, india colony, bapunagar, ahmedabad-380024. The delivery date was 10.05.2016. However even after my several visits, telephone call the mobile is not returned till date. The misbehave and does not say when it will be...
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Dr Somanath
from Mumbai, Maharashtra
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Unprofessional behavior by Lenovo servicing centre. Saheed Nagar.Bbsr

Address:Khordha, Odisha, 751007
Website:Onlinr

Dear Sir,
Greetings of the day !

I purchased a smart phone before 3months. Now issue find out & unable to operate the phone. Then I submit the phone & they opened the phone in front of me & said no liquid damage & phone is covered under warranty . After one day they called me & said there is a liquid damage in this phone . Then I said why you confirmed me before 1 day that no liquid damage. Then I escalated this to...
+2 photos
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shaik nisar basha
from Chennai, Tamil Nadu
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Mobile warranty applicable but display not changed asking 3500 extra amount

Address:Kurnool, Andhra Pradesh, 518001
Website:www.lenovo.com

I purchased lenovo a6000+ from flipkart, its warranty completes on this month (May/28/2016), i have a problem in mobile touch some place not work on[protected], i consult lenovo service center (Rk solution, kurnool) they can solved. After next day its over heating and slowly occurred a dispaly dark problem in my mobile again i consult lenovo service center but lenovo changed another service center. They collecting my mobile and given a receipt...
+4 photos
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R
Rishi Hindocha
from Mumbai, Maharashtra
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Battery charging problem.

Address:Jamnagar, Gujarat, 361001

Dear sir,
I am Rishi Hindocha from Jamnagar. I have a mob A6000+.CIN is UT900KA2009PTC050123, IMEI1: [protected].
Mera mob thik se chraging nehi hota he . me 2 times repairing ke liye diya c.s JMN me . Lekin c.s bala bolte hen cable kharab he . aur unke pass 15 dino se stock me nehi he . Me dusra mob. charging cable se charging karta hun to 1 se 2 din chalta he uske bad nehi charging hota he . Ek power bank Ambrane company...
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Dutta Ashim
from Mumbai, Maharashtra
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Lenovo s90-a new mobile not working

I bought a lenovo s90-a mobile from kolla innovatives infotech pvt ltd, on date-9april 2016.Invoice no - kiit/os/005. Buyer's order no-od[protected]. I never get proper service from this phone.In low battery it gets stuck on the logo. Please change my new mobile set or i want a cash back. I bought it through flipkart. Total value-17, 099/- please respond to this complain as early as possible.
Thanking you
Ashim duttabr...
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R
rafiullah786
from Moradabad, Uttar Pradesh
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Low battery backup

Address:Bareilly, Uttar Pradesh, 243001

Lenovo is claiming battery back up of "thinkpad x1 cabon" up to 11 hrs however at some sites its 9 hrs and suprisely in usa 8 hrs. But in actual backup is only 3-4 hrs. I have compaint in march and they change the battery in 5th of may 2016 but still problem the same. I again drop the mail to customer care but they people saying that 11 hrs is standered. But my argument is - whether this differnce 11 hrs and 3 hrs is acceptable....
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A
Aryan09
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Poor customer support

Address:392011

Hi,

Its being a nightmare for me to get my Lenovo Product repaired that too when the product is under warranty. My Lenovo Tab has being laying at the service center from last more then one month and I have being getting kicked like a football and not getting resolution to my issue.

Earlier lenovo had some issue with my warranty which got resolved and now the service center is saying that part sent by the company...
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V
Vikram Parashar
from Delhi, Delhi
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Replacement of lenovo vibe s1

Address:New Delhi, Delhi, 110027
Website:Lenovo.com

This mail is regarding a recent purchase from amazon.in. I received this order a Lenovo vibe s1 mobile IMEI no. [protected] on 28th April 2016. I updated this mobile just after 20 days of purchase as instructed. But, during the updation process, the phone got hanged and stopped working. I submitted this set at your service center on 21st may as your technicians claimed it to be a small software issue. Now after 2 days, they informed that...
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Address:New Delhi, Delhi, 110020

Hi Sir

My phone lenova A7000 haveing problem in incoming and outgoing voice very slow, I gave it in the service center CCI communication Solution Dated 10.05.2016 in Delhi they said the part is to be replaced and 12 days passed. I am not receiving any proper answer from them, I contacted in phone for 5 times. But there is no response. My Imei no is [protected] and my job sheet number is 322. So please solve my problem as...
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A
aniket9
from Gurgaon, Haryana
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Charger not working

Address:New Delhi, Delhi
Website:www.lenovo.com

Order id-OD[protected]
Invoice date[protected]
IMEI/Serial no - [protected]
Purchase Via - Flicard

My charger not working and today is the last day of warranty . i went the nearest service place of lenovo it was nehru place new delhi when i went there i knew it was shifted at okhla phase 2, 26/4, but today it was closed, finally i called to customer care number[protected] .crm replied me...
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G
GOPAN K.S
from Thiruvananthapuram, Kerala
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Lenovo mobile model h 7000 -not charging and speaker not properly functioning

Address:Thiruvananthapuram, Kerala, 695011

Sir,
I (Mahesh) purchased a lenovo mobile (Model h 7000- black colour ime no.[protected]) on 22/07/2015. From the last month the mobile is not working. Charging was not possible. I tried to charge with an another charger made by the same company. But the handset was not responding.In addition to this complaint the speaker of my mobile was not functioning properly.
I handed-over my mobile to lonovo care (M/s dreams mobiles,...
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P
pavan shukl
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Handset not repair by service center

Address:New Delhi, Delhi, 110044

I purchase lenevo k3 note on dated 21.10.2015 since then i am facing problems with network and ringer problem, so i contacted service centre
They have replaced motherboard and network cable twice but still my mobile is not working, my mobile is still in service centre from dated 05.05.2016 and they are still not able to resolve the problem and not giving any satisfactory answer about repair.

Ervice centre details: communication...
+2 photos
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Vedang Tarare
from Darwha, Maharashtra
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Non fulfillment of free offer

Address:440030

Last year, around this time i bought lenovo laptop from amazon and it had btc (Back to college) offer in which i would've got plus 2 year of warranty and a lenovo bluetooth speaker for some money. This would've happened only if i had mailed lenovo my invoice and followed instructions. I followed every instruction and mailed them with my query and also i called them on a helpline number which was busy almost all of the time. Once they picked...
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