Lenovo Complaints & Reviews

I have purchased a laptop lenovo - (G[protected]I3/4gb/1tb/dos) s/n: yb08494967 from computer care, po & ps - balurghat, dist - dakshin dinajpur, west bengal, india, pin - 733101 on 07/03/2016 in cash vide invoice no - cc/blg/908/15-16, dated - 07/03/2016. On 03/05/2016 i noticed that the f7 / flight mode key did not work properly as well as lying dead. Then i have talked with the toll free no of lenovo service centre[protected] & [protected]) and they all try to their best by online but they failed to unearth / solve this problem then i received a sms vide so: [protected]. On 11/05/2016 a hardware engineer (Mob no. [protected]) came to my house with a new keyboard but he also failed to work out this problem after exchange the keyboard then he contacted with another engineer (Mob no. [protected]) and was offered me for replace my system after all formalities. On 13/05/2016 i received a phone call from [protected] in which i learned that my system will not be changed and also gave me a free suggestion for further contact with toll free no of lenovo service centre. What is this?? He should not closed my so: [protected], you should do something. I have purchased my laptop just two month ago with one year warranty, but is this your warranty? Am i wrong to purchase lenovo laptop? "you can't fool me!" if you closed my so: [protected] without any co-operation i shall circulate this message by using social media as well as other site.

My details as follows:-
Name - mithun pal
Vill & post - chakvrigu,
Ps - balurghat,
Dist - dakshin dinajpur,
State - west bengal,
Pin - 733102,
Mob: [protected]
E-mail: [protected]@gmail.com

The keys of the keyboard are not functioning properly as some keys are not functioning even after being pressed repeatedly, the registration no. is R[protected]. The laptop is also in warranty so I don't think that I will have to pay anything extra to get my problem solved, so I want you to call the people who can fix the problem as soon as possible as I am in a bit of emergency.

I purchased one ''Lenovo a2010'' mobile phone from 'Selfie Multi -Brand Mobile Store' at Thalassery, Kannur district of Kerala on 30.04.2016. my client number (invoice no.) was 1610.Later as per instruction, i kept the phone for charging for 4 hours but by half an hour the phone showed excessive heating.I contcted the shop and complained then they told me to bring back the item the next day.Idid so they said that it's a software complaint and they would do the necessary.The very next day they gave back the same item telling that they had taken it to the lenovo outlet .But the phone didn't have any change. I had to go to shop for the issue almost six times.They said they can't refund or replace the item.On 13.05.2016 they really bluffed me by asking us to reach the .shop for replacement and they behaved roughly.They are really cheating me

On 6 May 2016, 05:02 PM, i ordered for one mobile (Lenovo K3 Note 16GB - 6 Months Brand warranty) @ Rs.8, 500. order was delivered on 13th may, 2016.

but when i unpacked the box found the charger is not working.
Also there is no ear piece and screen guard as it is written on the box.

please suggest me what shuold i do get my charger replaced.

my Order no was 91244056 .

plz change it as soon as possible.

I have a lenovo miix 3 1030 tablet which was accidentally damaged and has a broken touch. I contacted the lenovo tech support to get it repaired. For a tablet that i had purchased for rs19000, the lenovo technical team is asking me to pay rs18400 to get the touch replaced.
Generally a touch for 10.1 inch tablet is available for about rs2000 however lenovo is charging me almost 9 times to fix the tablet.

- the tablet is about 11 monts old and still in warranty.
- it was given for service at chandigarh service center on 5th may 2016.
- the service order no is lixc[protected].
- the lenovo interaction ref. No. Is[protected].

I have Lenovo ideapad whose serial no is YB03570272. During warranty period I was facing problem that laptop is not functioning while charging is turned on. So i register a complaint for the same and they will replace my motherboard for free. after that i am facing the same problem and at that time warranty period is over. so i mailed them and they will told me that they cant help me for the same as my warranty period is over and also instruct me to uninstall energy meter software, but i does not help. While i was gone for service department then they told me that there is something wrong with your motherboard. so lenovo has to admit that there is absolute fault in their motherboard production and i want my money back as i was not pay for this kind of faulty product.

Dear sir/madam
My name is prakash prajapati from gandhidham kutch (Gujarat) i have purchased lenovo k4 note from amazon, and this time my phones create problem for out going sound, your customer service not supported me
My lenovo k4 note imei no:[protected]

Its have create mic problem last week
And i visit lenovo service center,
And service center says your phone physically damage and rs 950 repairing charges and one month warranty that parts (Mic)
Then second day issue same problem and center was never response me
I am calling lenovo care but result same
I am attach bill and rs 950 invoice, please halp me
Its my phone picture its not physical damage, but care got 950 rupees and same issue continue
Attached mobile video and photos
My phone is not a damage but service center call me a damage and got 950 rupees

Updated my lenovo Vibe S1 android phone to marshmallow version but after the up gradation iam not able to turn off the camera sound.
Even in the silent mode, it still makes the camera shutter sound.
Pls provide any guide lines so that it can be turned off. Also tried by searching in the internet but didn't got any required information from there.

I bought lenovo k3 note and it doesn't catch network at all, when I visited the service center they said they need to update the software and kept the phone with them for one day. When I got my phone it was again not working, after few days I went to another service center and got my phone checked and service center people said that the motherboard of the phone has been changed as the IMEI no was different. When I visited the previous service center I got to know that it has been shifted to okhla from nehru place. I went to okhla and they first thry said they did not change it, when I told them about whole case they accepted that they have changed the motherboard. But did not help me. I went back to CP service center and they shared the contact no for regional manager of lenovo (Mr. Kuldeep Raina). After making 100s of call finally he picked up my call once and asked me to send all the details of my phone along with pick of the IMEI no. Post that I tried calling many but he didnt pick.
Please help else I have to file a case in Consumer.

Buy a lenovo phone a6000 plus.But when connect battery phone became hote.
I go to nearest servicing center in mecheda, they toll me phone have some problem, you go, i will infrom you when your phone are ready.They call me next day.
I will go back my home.
But sir phone have same problem

please sir/madam take any urgent stape aganast this company

I bought it form the shop named king of mobile shenoy center, fort road kannur 1 on 25th march 2016 in use it only for two or three weeks it was damaged by overheat i went to service center on april 16, 2016 they kept it for one week n said no warranty was available the thing is that they register the complaint only on 22/04/2016 they asked the repairing charge rs 3500 for it what a foolish talk they did the phone have one year warranty so i want to replace the phone or avail the warranty for the phone otherwise i will sent a complaint to the consumer court for justice.

Dear team,

I was purchased a mobile lenovo 6000 plus on[protected] through flipkart but now within warranty period mobile display is not working. As earlier two time also this set is not working properly due to hanging problem that time i took at authorized service center (City center, jaipur).

Now this time again it having a touch screen problem. I meet with your local authorized service center located at janakpuri district center delhi but your representative told me that mobile touch screen is not covered under warranty and he was told that it will take 3500 rs (For touch screen) to repair. So kindly suggest me now what to do because my mobile is in warranty period.

Kindly do the needful. Purchase details are.

Invoice no. :- del_ggn_[protected]
Product :- vj21468/ lenovo ["[protected]", " [protected]]

Invoice screenshot attached for your reference.

Thanks
Pawan mathur
[protected]

Dear Sir,
This is to inform you that I have given my new handset, Lenovo K4 Note for cervicing the set to R.K Service Centre, Salkia, Howrah. West Bengal. (Mob-[protected]) on 20.04.16. They assured me that they would get back me on or before 02.05.16. But today it is 17.05.16, I am sorry to say I have not got back my phone yet.
Kindly look into the matters seriously. So I can get back my phone immedietly.

I have purchased Lenovo mobile model A 7000 on 19/06/2015 from flipkart.com. Mobile serial no. [protected]. Six months ago there was a problem with the touch screen of the phone which was not working for which i had taken the phone to lenovo service centre in Dhanbad, Jharkhand. They took one month to repair and hand it back to me. Again the touch screen is not working properly and so i went to your service centre but they refused to repair it under warranty period and asked me Rs 4600 for repairing the same. I want an urgent reply to this complaint as soon as possible as to what would you do to solve this problem now because i found your service inefficient. My phone no. is [protected], email id- [protected]@gmail.com.

I buy my phone two months ago. due to received frequently notification from lenovo update, I upgrade myphone to lollipop version. once upgraded, my device become slow, camera motion slow and there are much error in my phone. Why do you release an update with a lot of error and lacks...??????????? I will tell everybody that lenovo is a very very bad device..!!!

Lenovo k3 note music is very hitting
And every time contact manager is not open instantly
Too much hang
Pls guide me what i do ???
And the most of apps not runing properly
When phone is hang
Costmer care not ansring good
So you tell me any idea for my complaint
Because every time i call someone who in my contact list
I wait wait and wait but contact not open fast
Pls lenovo give me idea
Thanks
Your costmer

All the K3 note Mobiles should be recalled from the customers
i am facing Touch Problem and it hangs some time, it is in grantee Period but mobile company, the company reject it to repair.

i take a survey of K3 note mobile users, maximum of them are facing touch problem, its touch is of very low grade quality, so i am saying that the company has to recall all its K3 note mobiles from india.


Vishav Bansal
Sangrur, Punjab
[protected]

The customer service facility is very very poor.I bought my phone in the last week of jan. It was working well for past 3 months until this week when my phone suddenly got switched off and was not getting back on.I went to the customer care center, i.E in hyderabad (Sri vinayaka electronics, abids) and submitted the phone.My reference no. Is 30078.They said they will do servicing and let me know about the issue in 2 days.But they didn't called or text me anything and in return i only called and asked them. Some lady on the front desk says motherboard has to be replaced since its not getting powered on.I inquired more about the issue, but she doesn't know much and also when i asked for someone who can answer my queries, she always says that they are all busy noone else can talk to me.I didn't liked her attitude.
Also i wonder, my phone is just 3 months old how can there be any issues with its motherboard, as i don't use it so much for playing games or calls handling, i just use it for listening music and for some chat apps.With 3 gb ram that much use wouldn't be putting much load to the phone that my motherboard will crash.These customer service people says the same (Motherboard needs to be replaced) to everybody it seems, even if there is some other issue.They don't inspect much i think.If a new phone is also having motherboard issues then they should replace the complete set only instead of its part.Very much frustrated with their service.!!!

Shut down problem in lenovo Y50-70 laptop while charging .Lenovo y 50-70 is a worst laptop.Not a worth for money.The shut down happened while charging the laptop Y50 but it does not shuts down in battery back up and in BIOS mode. This is due to hardware problem in mother board or the DC in cable in the laptop .The laptop is brand new and the hardware issue raised in the laptop.So this laptop has hardware issues

Hii lenovo support
I buy a mobile phone on last oct 2015 online @amazon.
My mobile is over heating, I have register a complaints and cc told me to upgrade android OS, But after that also the same problem persist.
Two week before my screen shows some line i call customer care to[protected] but that number shows invalid. Now i keep on calling and check near center they said display is failure please replace it.
My phone is warranty i need to replace my touch screen..
but i was making call to lenovo team they give number which are not valid
and no response
they just ignore smart phone complaints option

No proper channel to register complaints.
I have send a mail to [protected]@lenovo.com.
But no response.
Let me guide regards this.