Lenovo Complaints & Reviews

I purchased lenovo k3 note on 12th november 2015. Imei no. [protected] and [protected]. It worked well for 2 months and after that i started facing heating problem, touch screen issues and network related issues (No signals on the phone) with my device. I went to the service centre regarding this, they submitted my phone and after few days they returned it and said that, sir the heating issue was because of the charging jack and we...

From: Ashish Khandelwal
Date: Thu, Feb 11, 2016 at 9:33 PM
Subject: Re: lenovo phone customer service complain [Incident:[protected]]
To: "[protected]@lenovo.com"

1.Query
About 10 days back there was a problem in screen where the display had lines coming in between. My wife went to your service centre Tech Solutions first floor, 7 A, Scheme 1, Tejaji Marg, Pilar no 120, new sanganer road, sodala,...

I bought my lenovo yoga 13 laptop in august 2016. Just few months passed and it started showing all the possible problems. Touch scrren not workong, none of the usb portals are working, camera and bluetooth hardwares missing and what not! I had purchased this laptop from Dubai, UAE, from sharaf DG store. I had sent this laptop to the local service provider for Lenovo - Jumbo electronics and they said motherboard is faulty and would charge...

I purchased lenovo k3 note smartphone on 9-jul-2015 with one year warranty and used to use 2 sims (Airtel & uninor).
I think it was a very bad decision to purchase lenovo product.
I won't purchase any product and suggest you all to keep away this careless company


I faced (Noticeable) network related issues (Network fluctuation) first time on 20-feb-2016 and “no-signal” duration kept...

I purchased a lenovo k3 note from flipkart and after 2 months I am having the problem related to network, it had some time poor network and most of the time no service for both SIMs, I was thinking that there was problem with network but when i swapped the sim into another device, it was working fine. I tried every possible network setting in lenovo, but problem couldn't be solve. I tried to visit the center, and they returned it within 24...

I approached the service center at thiruvananthapuram for the replacement of touch screen . At the time of replacement there were no complaint about the software. Due to their irresponsible work the software got damaged and for the software repair they have again charged . And for this i went their two times and spent around 2 hours. The performance of the service center at thiruvanathapuram is very poor...

I'm unable to receive calls from my home. Whereas when I step out of my home I can receive calls. I contacted my network operator and they said this is not a network issue, as Im able to receive calls in the same sim from another phone. The phone earlier had issues with the data connection, the data would work only in the secure zone. And I had to factory reset my phone to resolve that issue. Now I'm unable to receive calls.
Please...

I have purchase a lenovo k3 note before 5 months, but it is not working fine. It is getting shutdown automatically very frequently. I have tried their smart phone technical support no but it is not working. I also emailed them 2-3 times but no response from their side.

I have also contact from their contact no mentioned at the website. But I got no solution for that.

I am facing the problem from last 15 days....

I purchased a Lenovo A 6000 from a shop with 1 year warranty.After 15 days of purchase I found the phone becoming irresponsive.I rushed to their authorised service centre at Anna salai, Chennai where they updated the software and resolved the issue.After 3 weeks the problem recurred.Again I visited the same place and showed my dissatisfaction and they updated the software again.I have been chatting and speaking to their call centre and have...

I ordered a Lenovo Vibe K4 note and delivered on 9 Feb'16 but before a month completion the montherboard cruppted of this set as on 6 Mar'16. I am suffering alot dute to pathetic service of your lenovo care center. I visited lenovo care service center as on 7 Mar'16 then your employee comitted to return the set after 10 days but still i am following up with your team and they are still not given me any date of return of my phone.
Amazone...

Sir/Madam
I purchased a K3 Note in Oct 25 through flipkart, which is having problem. Some time voice of caller & receiver not audible. I want to restart it again. Problem is arising frequently after every third calls. Suspect Microphone & Speaker are not working.
contact no [protected]...

I have lenovo k3 note, it's 5 months old. Starting 3 months the mobile was good, but later I faced issues with touch and battery. When I visited the service center they said it's software problem it will be rectified by NXT software update and on 25 th March I got a marshmallow update to my phone after updation the complaint was same, again I visited the service center they said there is official marshmallow update and as u updated it, there...

Bought New Lenovo F308 External HDD from snapdeal.com, Just need to confirm Warranty of product but im not getting response from Lenovo support.

I even got reply that "Dear customer,
We don’t have Authority to mention warranty in your invoice so please resolve your issue as your end.
Sorry for inconvenience":

I have been mailing Mr .Gosh from lenovo ([protected]@lenovo.com) from 10 days and still...

I have purchased Lenovo K3 note few months back got a system update thru OTA to update the OS from Lollipop to Marshmellow. I went ahead and updated on March 1st. After that Wifi and Bluetooth are not working . There should be strict policy to check if everything working and then only these updates should be released. With this I cannot go back to old version and service centers are also not able to do anything. Request to please reset to...

I have purchased my k3-noter through flipkart with bill details:
Invoice no. Del[protected]
Date of purchase. 21 jan 2016

Problem- i have been facing the critical problem with the touch screen as home and back button not working. So submitted at dhara enterprise, alkapuri, vadodara.
Lenevo service record number -9391
No. Srin[protected]

I am not getting proper response from the...

When I use the internet my lenovo k4 note is so heating. Its so embracing for me when I put in my pocket due to heat I can't hold or put in my pocket. Can I solve this problem? Please give me answer..
.
How can I complaint here. I can't posting here but why I don't know I think its too short complaint how rubbish I have a only one complaint please post it...

When I was working with it the screen is comming blur in red in colour and when I tried to play a game NFS most wanted but in another laptop whis was using my friend has same features for that it is comming I had checked the software also and there is no problem in it so please help me to solve the problem and I am facing difficulty with that problems...

I own lenovo k3 note and the updated my device with the recent marshmallow update provided by lenovo.
However it seems to be the worst decision of my life . There are so many bugs in this update that it seems that lenovo provided the update directly to customers without ever trying it in testing phase .
The wifi keeps on disconnecting itself and whenever i switch on the phone, the mobile data gets switched on automatically...

I have purchased handset of Lenovo a 6000+ from flipkart, my invoice date is 05/05/2015 & invoice no- #blr_wfld[protected] for 7499/- rupees .
I have problem with my hanset so I go to Lenovo care center at satara but the system of care center said my warrant finished at dec-2015 but my warranty date will finished at 05/05/2016, so please update ny warrant date in your system & Lenovo care center satara.

Billed name...

Sir
I am user of lenovo k3 note. Mobile display suddenly not working from 2 days. Today's I went Service sentar rohni HCL Rohni Delhi
No.156 aggarwal city plaza manglam Place sector -3 near m2k rohni Delhi 110085. They told to me your device is damaged by moisture. It will take around 8000 rs charge. Sir this mobile set is in under warranty period and no physical damage then it should be free. So please take action as soon as...