Lenovo Complaints & Reviews

I ordered this in flipkart in may, 2015.

It worked well but the charging port has issues from the begining being very loose.

Now it became a dumb thing
not at all charging the port became loose

at odd times it's charging at a rate of 10% per 5 or 6 hours.
Ive attached a pic of my invoice

Hello,

I had purchased Lenevo Vibe P1 and after 2 months, the touch screen issue started. I found a service center in Barrackpore, West Bengal. From[protected] my phone is at their service center, but still their parts have not arrived. They cannot guarantee me about the date of delivery. Whenever I ask them about the status, they are telling me repeatedly that the phone part has not still arrived and it's going to take more time. Now they are not even sure how much time more it's needed. If this is the case, why put the Clause 12 and 13 of the Service Center T&C??

The phone was delivered to me within 4 days of my purchase but when the problem occurred, I simply have to leave all my work and keep calling the Service center people who keep showing me attitude that if I can't wait I should take back my Phone. Should I consider therefore consider this as a problem of the phone in the manufacturing itself? Or, are your customer service people trained to behave in such ill manners. As a customer, when I paid for the Phone, I have every right to ask when I can get back a working phone. I think we buy phones for our use and not to be harassed like this and to keep calling Service Center.


Service center details:

Name: Syscomp Electra
Barrackpore
Dist - 24 Parganas North
West Bengal, India
Phone: [protected] / [protected]
[protected] (received from customer care lenovo which is attached with this email)

I bought lenovo vibe s1 smart phone and i totally fedup with this phone within a week itself . extremely disappoining item . The mobile network is not recognised in the phone .
all time there is no network in the phone . i have to go out to make a call and the same network works very well in the other phone . I am fed up with this phone.
phone cut button is not working most of the time . it hangs .there is no proper sound in the phone . battery backup is also not good .
the main problem is not to recognise the network at all.
i want to refund that phone .
provide me proper assistence .

My mobile is not working well. too many issues that cant explaine . cant swith off the mob.when we touch for something display showing other windows or any other applications, pictures etc. Cant control it. Mobile is running its own wish!!!
I think it's due to any virus. In thrissur town there is no lenova service centre with proper functioning. Iam helpless. Please do needful at the earliest.

THANK YOU
THOMAS SEBASTIN

The contact master is not working.. It take a very long time to show the contact details and sometimes it says that the contact master is not responding and closes the same... Do not know why .. I have only 414 contacts stored . It is killing in many ways . Urgently if you want a contact details you have to start hitting flies until the same appears

I bought a Lenovo K4 note on 16th Feb 2016 and after 10 days it has stopped working with screen showing lines. I went to the Lenovo authorized center at Technocare Solution Pvt Ltd in Janak puri. They refused to accept the phone stating that there is an internal damage while there is no physical damage and while leaving primarily they said we don’t have any parts since this is a new model. They asked me to leave the phone and it will be repaired on chargeable basis since it is a liquid spillage and there wont be any replacement.

Authorized center confirmed that there is a liquid spillage and since there is not visible physical damage on the phone, it can be internal issue as well. But it will be on chargeable basis only as it cannot be ascertain on the reason.

I contacted the Lenovo Company for the escalation but after having continuously exchange mail for the past 7-10 days, there is no resolution being provided by the company.

I am getting very much irritation on lenovo product, my phone is not working properly(back and center buttons are not working) so i need help or i want to replace the product. So please help me ASAP.

Sir

I had given my Friend Mobile (S.Mariappan) (Ref no: 261) (Lenovo A369i) for Display not and SIM Drive Demaged in Kumar Electronics, Opp PVT Theatre, Tirunelveli on 07.12.2015. But Till I am reced my phone, I Call the contact number after one month of given service they tell Spare are not available in this model so we can take some time. But still they tell this answer, i am so tell, if you are not able to service plz give me mobile to me. they are not give resposbile answer. Plz give me correct solution for my mobile

Thanks
N.L.Venkatesh
Cell : [protected]

Please think twice when you had mind to go for lenovo Company its very Cheater company and always provide duplicate spare parts it service center one number ahead from it.

if you want to buy some electronics please don't Buy anything from this comapny and Flip-cart too They just believe in one time business policy

i give 0 point out of 10

if you have lots money for waste then you can choose this company ...

Thanks

I am firoz (Sales & IT Manager ) with lots of hope in your brand i purchase Lenove A6000+ Mobile from flip-cart but due to some software mistake my IMIE number are blocked so i submit my mobile to Your appoint service center HImatanagar (Gujarat) on 04/02/2016 to your Honest Communication.

He gave me Phone back on 01/03/2016 but when i show my mobile then its totally change

1) Replace my original battery with old one duplicate

2) Ram become 1 GB instead of original 2 GB

3) ROM became 8 gb Instead of 16 GB

etc...

This main parts that's he replace indeed i don't know what they change in other parts.he just destroy my mobiles i don't how can you handle this kind of service

Please let me know what can you do i don't want back .

Respected sir,
I had purchased a Lenova k3 note in September month of 2015, online shopping through Flipcart, the shipment no:S[protected], paid on[protected]. Now my mobile is not working properly, i.e., it not deliver the sound of music/incoming voice of caller that means it not giving/produced any sound(audio) from the unit. her I am upload my device details

Model: Lenova K50a40
P/N: PA1F0000IN
colour: Black
on the pack sticker :SS68C03800.
Now what can i do to rectify the problem.


Thanking you sir
yours sincerely.
P.Krishnaiah
sullurpet, NLR, AP

i have a lenovo a6000 plus its not working properly its hanging and half of the touch is not working and the middle key of the cellphone is not responding any more i have already taken it to the service centre they kept my cellphone for 20 day nd after that they chenged its mother board but after changing the M.board its gone in worth condition now its hanging and apps are not working plzz help me my no. [protected]

I have a problem in my lenovo handset's speaker so I go to lenovo service whose place at meerut mall Delhi road meerut the service provider not do fix my problem and they force me to go out( I surprised) they tolled me that your problem is fix and according to me it is not but I not accumulate power to go to again services center due to miss behavior please help me

I receive lenovo pa 10400 powerbank on 29/02/2016 it is a defective. it will charge my mobile only 10% and i give a complaint about it but they will not given a replacement or refund

Lenova vibe p1m, which i purchased from flipkart 28.11.15.
This phone have a mfg defect related to its software. Mobile data gets on automatically and balance deducted. This happened 4 to 5 times since dec'15.
Around 8000 rs deducted from my balance.

I have logged a complaint but not received a call from lenovo to resolve the issue.
Phone is under warranty, even then nobody bother to reply.

I bought k3 note last month.I found its touch pad is not working in left corner.when I tried to sign out gmail account its not working
Please resolve urgently.

My phone S90A 32G has lost display and brought to Lenovo Serv. Stn, Kollam on 22-2-16. It was told that the spare can be replaced on payment of Rs. 5150 and received Adv Rs. 1000. Also told that the phone will be ready in 10 days. On 3-3-16 asked for 2 more days. Even after 13 days they didn't do it and asks for 7 more days. SRIN[protected]

Dear Concern,

I am using Lenovo a7000 mobile handset and it is not working properly i have changed its screen twice within 6 months so for me it is worst phone i have ever used.

A suggestion for all people who want to buy Lenovo a7000, pls drop ur idea and go for other model.

My phone network has lot of problems.
It is too slow in Internet..
I think company is cheated me and my money is gone.

I have purchased this mobile on 18th February, 2016. if i run 2 to three application in my mobile it become so heat. even if i cannot talk up to half an hour.hot issue is the major issue in my mobile.i want to replace it.