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M
Manascdash
from Chennai, Tamil Nadu
Mar 29, 2016
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Address: 632403

I purchased a Lenovo A 6000 from a shop with 1 year warranty.After 15 days of purchase I found the phone becoming irresponsive.I rushed to their authorised service centre at Anna salai, Chennai where they updated the software and resolved the issue.After 3 weeks the problem recurred.Again I visited the same place and showed my dissatisfaction and they updated the software again.I have been chatting and speaking to their call centre and have been informing these difficulties.Now I wanted them to replace the phone.They were not agreed.The problem again started after 2-3 weeks.I visited a service centre of Vellore, who said it had happened because of the adapter of Sim and asked me to change the sim after serviced.Airtel had no stock and they said that the sim with adapter has no problems so far.Again after few weeks the problem came and being serviced by the service centre.How many more times I need to rush to the service centres.
Lenovo customer support has been notified about the posted complaint.
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    B
    Bunty Rana
    from Bengaluru, Karnataka
    Mar 29, 2016
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    Address: 160071

    I ordered a Lenovo Vibe K4 note and delivered on 9 Feb'16 but before a month completion the montherboard cruppted of this set as on 6 Mar'16. I am suffering alot dute to pathetic service of your lenovo care center. I visited lenovo care service center as on 7 Mar'16 then your employee comitted to return the set after 10 days but still i am following up with your team and they are still not given me any date of return of my phone.
    Amazone required DOA for replacement of the set from lenovo care but your team refused to provide this also. If you can give the repair set and if again this problem will happen then who is responsible for my suffering.

    NEED IMMEDIATE ACTION OR REPLY.
    Lenovo customer support has been notified about the posted complaint.
    I bought my lenovo k4 note 3 month ago,
    on 8th sept. 16 my battery will drain then I connect the charger,
    after some time I will try to switch on the phone but it will not started
    I was tried for full one day but it doesn't get response.
    So I go to the customer care centre but it refuse it, reason is "your battery and motherboard connection is brake so we can't repair this type of the work." Then I told them to replace or repair it, he says motherboard cant be covered under warranty. . ????????????
    what's that the main component is not covered under warranty then what will be covered😂😂😂😂...
    Very poor engineers can be handled by this bad company. ...
    "can't repair it"
    I want reply as earlier as possible...
    I am very harassed. ...
    contact no [protected]
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      M
      M Sunil Kumar
      from Bengaluru, Karnataka
      Mar 31, 2016
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      Address: Mumbai City, Maharashtra, 400005

      Sir/Madam
      I purchased a K3 Note in Oct 25 through flipkart, which is having problem. Some time voice of caller & receiver not audible. I want to restart it again. Problem is arising frequently after every third calls. Suspect Microphone & Speaker are not working.
      contact no [protected]
      Lenovo customer support has been notified about the posted complaint.
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        S
        Suresh Chandradas
        Mar 28, 2016
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        Address: Visakhapatnam, Andhra Pradesh, 530007

        I have lenovo k3 note, it's 5 months old. Starting 3 months the mobile was good, but later I faced issues with touch and battery. When I visited the service center they said it's software problem it will be rectified by NXT software update and on 25 th March I got a marshmallow update to my phone after updation the complaint was same, again I visited the service center they said there is official marshmallow update and as u updated it, there will be no warranty for your product.
        I called the lenovo toll no. they talked with the service center and the person . He without even checking said it's not hardware issue it's software problem and return my phone.
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          M
          Matin84
          from Pune, Maharashtra
          Mar 28, 2016
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          Address: 411048
          Website: www.lenovo.com/in/en

          Bought New Lenovo F308 External HDD from snapdeal.com, Just need to confirm Warranty of product but im not getting response from Lenovo support.

          I even got reply that "Dear customer,
          We don’t have Authority to mention warranty in your invoice so please resolve your issue as your end.
          Sorry for inconvenience":

          I have been mailing Mr .Gosh from lenovo ([protected]@lenovo.com) from 10 days and still not solution.My question is how come company dont know the warranty of product they are selling.
          Lenovo customer support has been notified about the posted complaint.
          forgot to mention complaint Ref no~[protected], Product S/N : GXB0K69457Z10YFCYW
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            S
            Satish Velchal
            from Mumbai, Maharashtra
            Mar 27, 2016
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            Address: Hyderabad, Andhra Pradesh, 500017

            I have purchased Lenovo K3 note few months back got a system update thru OTA to update the OS from Lollipop to Marshmellow. I went ahead and updated on March 1st. After that Wifi and Bluetooth are not working . There should be strict policy to check if everything working and then only these updates should be released. With this I cannot go back to old version and service centers are also not able to do anything. Request to please reset to Lollipop or exchange new phone.
            Lenovo customer support has been notified about the posted complaint.
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              V
              vijaysingh_tw
              from Mumbai, Maharashtra
              Mar 27, 2016
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              Address: Vadodara, Gujarat, 390007
              Website: support.lenovo.com/in/en/products/Phones/K-Series/K3-Note/PA1F/CTO?tabName=Contact&linkTrack=Mas

              I have purchased my k3-noter through flipkart with bill details:
              Invoice no. Del[protected]
              Date of purchase. 21 jan 2016

              Problem- i have been facing the critical problem with the touch screen as home and back button not working. So submitted at dhara enterprise, alkapuri, vadodara.
              Lenevo service record number -9391
              No. Srin[protected]

              I am not getting proper response from the service center- dhara enterprise. They are unable to fix the issue with excuse they don't have the touch screen available with them to fix it. My k3-note is submitted with dhara since 19 march 2016. The service center is offering very poor service.

              Please look into the issue and instruct the dhara enterprise to fix the service record 9391 the quickest.
              I have been using the lenevo laptop and mobile from long time. But for the first time i am facing such a problem where proper support not provided by the service center.
              Lenovo customer support has been notified about the posted complaint.
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                K
                kartik rajput
                Mar 26, 2016
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                Address: Udham Singh Nagar, Uttarakhand, 244713

                When I use the internet my lenovo k4 note is so heating. Its so embracing for me when I put in my pocket due to heat I can't hold or put in my pocket. Can I solve this problem? Please give me answer..
                .
                How can I complaint here. I can't posting here but why I don't know I think its too short complaint how rubbish I have a only one complaint please post it
                Lenovo customer support has been notified about the posted complaint.
                I M also suffering Heating Problem
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                  V
                  vinaykumar180197
                  from Chennai, Tamil Nadu
                  Mar 27, 2016
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                  Address: 600062
                  Website: indian consumer complaints

                  When I was working with it the screen is comming blur in red in colour and when I tried to play a game NFS most wanted but in another laptop whis was using my friend has same features for that it is comming I had checked the software also and there is no problem in it so please help me to solve the problem and I am facing difficulty with that problems
                  Lenovo customer support has been notified about the posted complaint.
                  I am sending the image how the screen appears with red blur
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                    A
                    asthagoel3000
                    from Delhi, Delhi
                    Mar 26, 2016
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                    Address: New Delhi, Delhi, 110085

                    I own lenovo k3 note and the updated my device with the recent marshmallow update provided by lenovo.
                    However it seems to be the worst decision of my life . There are so many bugs in this update that it seems that lenovo provided the update directly to customers without ever trying it in testing phase .
                    The wifi keeps on disconnecting itself and whenever i switch on the phone, the mobile data gets switched on automatically resulting in unwanted charges.
                    The device seems to be a headache for me now .
                    You people should fix these bugs and provide a new update as soon as possible.
                    Lenovo customer support has been notified about the posted complaint.
                    This is a serious problem. I am also having the same issue after updating my device.
                    Very disappointing update.
                    Bad work Lenovo. Very bad
                    After updating to marshmallow in my Lenovo k3 note, I am facing serious problems with my contact manager. How to resolve these issues. Please suggest...
                    Me also facing the same problem.
                    K3 note
                    Email I'd [protected]@gmail.com
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                      A
                      arif punekar
                      from Patan, Maharashtra
                      Mar 26, 2016
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                      Address: Satara, Maharashtra, 415001
                      Website: LENOVO MOBILE

                      I have purchased handset of Lenovo a 6000+ from flipkart, my invoice date is 05/05/2015 & invoice no- #blr_wfld[protected] for 7499/- rupees .
                      I have problem with my hanset so I go to Lenovo care center at satara but the system of care center said my warrant finished at dec-2015 but my warranty date will finished at 05/05/2016, so please update ny warrant date in your system & Lenovo care center satara.

                      Billed name :- Arif punekar
                      Dated :-05/05/2015
                      Invoice no- # BLR_WFLD[protected]
                      HANDSET :- LENOVE A 6000 Plus IMEI/SERIAL NO- [protected]
                      Lenovo customer support has been notified about the posted complaint.
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                        S
                        sunilk563
                        Mar 26, 2016
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                        Resolved

                        Address: New Delhi, Delhi, 110043
                        Website: www.lenovo.com/in/en

                        Sir
                        I am user of lenovo k3 note. Mobile display suddenly not working from 2 days. Today's I went Service sentar rohni HCL Rohni Delhi
                        No.156 aggarwal city plaza manglam Place sector -3 near m2k rohni Delhi 110085. They told to me your device is damaged by moisture. It will take around 8000 rs charge. Sir this mobile set is in under warranty period and no physical damage then it should be free. So please take action as soon as possible.
                        Regard
                        Sunil kumar
                        Address- house no-29 gali -03
                        Chanchal park nangloi najafgarh road
                        New Delhi -110043
                        +[protected]
                        Mar 27, 2016
                        Complaint marked as Resolved 
                        My complaint didn't resolve yet. Please do something needful as soon as possible.company is not responding. If they will not resolve my problem I will go consumers court..
                        Lenovo customer support has been notified about the posted complaint.
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                          N
                          Nirav Patel6756
                          Mar 25, 2016
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                          Address: Patan, Gujarat, 384265

                          Myself Nirav Patel from Patan district in North Gujarat. I have purchased Linville vibe shot smartphone on 11/11/2015...Second customer in Patan District. .but face many problems in vibe shot. ... I have given Ahmedabad sevice center for Network problem solution. ...normal solve..but I face now battery problem. ...not got proper solution. ..this time Mehsana Service center I have give smart phone via Patan Lenovo smartphone dealer...so give me proper solution...Nirav Patel
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                            T
                            The Vinay
                            from Ranchi, Jharkhand
                            Mar 23, 2016
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                            Address: 800027

                            The new marshmallow update that was released for k3 note has too many bugs. It doesn't reads your sd card, i can run new application that i download form play store and there are meant more issues. If it was so you guys should have written, so that we could not get fooled.Those who downloaded this update are for testing the new update. Do fix these bugs as soon as possible!!!
                            I wasted my 1.6 gigabytes of data to use the new android version but it turned out to be a waste of time and data.I know don't want to use this phone also i won't recommend lenovo product to anyone because you guys are waste.
                            Lenovo customer support has been notified about the posted complaint.
                            Ya, one more.
                            Now I can't disable any pre installed apps which can't be uninstalled. The button not working and greyed.
                            I agree with you. Today I am also facing same problem. I updated my system. After downloading I opted for installation and suddenly my mobile stopped working and can't even recognize the SIMs. Its now of no use. On the screen I am only getting the notification saying, "Unfortunately, the process com.android.phone has stopped." There are two options, OK and Try to Resolve. But I have opted both for thousands of time and not resolved anything. My SD card also not detected.
                            Yup...i also agree. Updation is of no use & totally waste of time and data as well.
                            After updating my Lenovo k3 note into newer android version( Marshmallow), my phone is getting heated soon, battery is discharging soon & it takes too much time to be charged.Over all, my phone is getting useless.
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                              S
                              sannayak
                              from Pune, Maharashtra
                              Mar 23, 2016
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                              Helo sir,
                              a few months back i have purchased lenovo mobile a7000.. From the day i have purchased ihave facing the problem of touch . Touch pad is not working properly. I have sent my mobile to your service center at Vapi (Gujarat). But he cant repair my mobile.. He kept my mobile for approx 25 days and regularly saying that company is not sending me the new touch pad of lenovo a 7000.

                              So i request you to repair my mobile as soon as possible within the warranty period. Otherwise i have not satisfied with your company.

                              Thanks...
                              Lenovo customer support has been notified about the posted complaint.
                              Name- Sanjay nayak
                              Mo. No. [protected]
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                                A
                                Allok Chauhan
                                from Noida, Uttar Pradesh
                                Mar 23, 2016
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                                Website: lenovo.com

                                My lenovo ideapad's warranty had expired 1 month earlier as per my purchased date...and i also dropped a mail having photos of Sr.no. of laptop and Invoice to [protected]@lenovoreg.com 15 days before actual expiration of my warranty...i didn't get any response... I m sick of it...my pproduct is not working...i want extention of my products warranty for 15 days as compensation
                                Lenovo customer support has been notified about the posted complaint.
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                                  P
                                  Prachi7
                                  from Lucknow, Uttar Pradesh
                                  Mar 22, 2016
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                                  Address: 248001

                                  My lenovo laptop is under the warranty period but it's screen isn't showing anything .I need urgent solution to the problem in dehradun city .the new led screen be delivered to dehradn urgently!!!
                                  Lenovo customer support has been notified about the posted complaint.
                                  I bought a Lenovo N2845 laptop for my daughter for just over 5 months and now the screen went blank. This is the worst laptop that I have in my experience. My previous laptop were Toshiba, Asus and Acer. All these 3 brands had no problems since I bought 5 years ago and still working perfectly until now. I returned the Lenovo back to the seller for repair, and was told to wait 3 weeks. Totally disappointed, I gave up, I will sell the laptop for any reseller after repaired, for a salvation cost. I swear I will not consider this brand again. Even though, it carry the name ex-IBM. Its SUCKS.
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                                    arpan703
                                    from Nasirabad, Rajasthan
                                    Mar 22, 2016
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                                    Address: Ajmer, Rajasthan, 305901
                                    Website: www.lenovo.com

                                    Helo sir,
                                    a few months back i have purchased lenovo mobile a7000.. From the day i have purchased ihave facing the problem of touch . Touch pad is not working properly. I have sent my mobile to your service center at ajmer (raj.) (arafat telecom). But he cant repair my mobile.. He kept my mobile for approx 25 days and regularly saying that company is not sending me the new touch pad of lenovo a 7000.

                                    So i request you to repair my mobile as soon as possible within the warranty period. Otherwise i have not satisfied with your company.

                                    Thanks
                                    Lenovo customer support has been notified about the posted complaint.
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                                      D
                                      Devi Alagarswamy
                                      from Vellore, Tamil Nadu
                                      Mar 21, 2016
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                                      Address: Vellore, Tamil Nadu, 632014
                                      Website: lenovo k4 note

                                      Bought lenovo k4 note js a month back.. restarted the device once..from that on its showing an error called sim card not ready.. tried all possible ways..
                                      Lenovo customer support has been notified about the posted complaint.
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                                        H
                                        Harsha Vardhan Havaligi
                                        Mar 21, 2016
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                                        Address: 515761

                                        Hello sir/madam.I'm using levonoa6000+ since 1year.I have some problems i.e..
                                        My phone getting heat .when I kept charge it will be heat.
                                        Why what is the reason ?? Please tel me
                                        And in my mobile vibration not coming? Y
                                        I checked all settings?
                                        Full charge only 3hours .
                                        Reply me with the solution
                                        Lenovo customer support has been notified about the posted complaint.
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