Lenovo Complaints & Reviews

I have purchased Lenovo K3 note from flipkart. facing touch screen issue after 10-15 days, after that I visited Shree services Lenovo Service center sangli ph.[protected] (maharastra) and they agreed their is touch screen issue and it will take 10 to 15 days to order or change the same and i submitted my phone on 26-Dec-2015.

But when I called them 5-6 time they said part is not available and they don't know when the part will be available and asked me to call Lenovo Customer care for more information.

But still dont know when will I get my phone

Pathetic service from LENOVO

In future I will not buy any Lenovo Product


Regards-Santosh
[protected]/[protected]

Complaint no .[protected]


as mentioned above ticket no .I got problem to my new lenevo laptop it was just 1 month fresh stock .I called many 1800...toll free numbers ..but it is delayed Lot ..and still continued ..was never expected this kind of horrible pain .frustration service in my life
.hoping lot it will get well good soon other wise going crime branch for frustration and consumer court for cheating ..
Do help do good business to lenevo

Kira

Hello sir,
mera name Santosh Badiger hai maine mera LENOVO K3 NOTE toch pad ka problem tha (In warranty) to 26/12/2015 ko shree service lenovo care sangli-maharastra (ph.[protected]) pe diya tha 1month ho gay leki jab bhi unko phone karte hai to bolte hai abhi part nahi aaya company me stock nahi hai sir meri problem as soon as possible jaldi kara do please.

thanks
santosh ph-[protected]

Dear Sir/Madam,

From all my past experiences o[censored]sing various brands of phones, smartphones and similar products and having availed their services, I can positively say that your services, be it online services, phone services etc are the worst of the kind.

I bought Lenovo smart phone handset (details mentioned below) through Flipkart in the month of November 2015.

Model number: Lenovo K50a40
Android version: 5.0
Baseband version: K50a40.LWG.V37, 2015/05/21 09.44
Build Number: K50a40_s121_150813_ROW
Processor: MT6752(8Core 1.7 GHz)
RAM: 2.00 GB
RO: 16.00 GB

From the time I bought it there was intermittent problem in the network services and also receiving data packet services. Thinking that is was the network service problem I had contacted them. They stated that the signal is good from their end; still based on my complaint they have been doing their best to fix the problem including changing the SIM card thrice.

However since it was not helping, I had then tried using the Phone with the SIM of another number and found that the moment the SIM was put in the phone the network goes off. It was the same with the other SIMs also. All these SIMs worked well in the other handsets, except the Lenovo handset.

Therefore, to reach out to your service center in Chennai I tried calling several numbers including your toll free numbers for the past two weeks. However, your office at Kuppu Arcade in Chennai did not lift the phone at all and your toll free number work well before 10 and after 10, it says that the number does not exist at all. Little did I know that in the event of service related issue I will be left high and dry by your people.

I am totally disgusted at the way things handled at your end for the people who would want to contact your service center. If no help is forthcoming from your end, I will have to dispose of your phone(No I cannot sell it because firstly I cannot sell a phone that has a defect and secondly I would not want another person to suffer with no possible service from your end) and advise people vehemently not to buy your product and seek remedy from the appropriate forum.

I am a professional who is very much dependent on my phone for my line of work. I have been greatly aggrieved both by the defective product and also the total disastrous after service system that you have.

As for Flipkart, I have now understood that the defective products are disposed off by the Manufacturers through the online shopping system. The time limit for the return of the product has lapsed since it took so long to understand where the defect was. I shall have to file a consumer complaint against both Lenovo and flipkart before the Consumer Redressal Forum for selling a defective product and denying the services for repairing the same and seek damages for the loss and mental agony and costs.

I am give the mobile for repair touchscreen pad on 26.12.2015 but cannot response service center & mobile company customer center.
I want extend my warranty about 01 month more & mobile repair.

I have a complaint for my new lenovo 6000pluse...this phone is very bad.bcz charging losingg and very hotebl in back side ...am bring the lenovo 6000plus only one month is finished... Wht can I do...

Lenove Disk top Hard Disk Not Ditikete no diskplay in warrent paride
G S Thotange At Post Chnadur Bazar Cell No [protected]

Respected sir,
I am naveen . staying in a room near by a hotel called manikandan when I went for meals I for gotten to take my mobel.that mobile is theft by some one .kindly help me to track my mobile.
Thanking you sir.
IMEI 1:[protected]
IMEI2::[protected]

Address:
K.naveen
C/o m.srinivasulu
No4/10
Annai therisha street
VenkateswVenkateshnager
Gkm colony
Opposite 20 the street
Chennai 600082

Purchased laptop from Jumbo electronics Mall of Emirates Dubai and it is still understand warranty. Has trouble in booting and when I approached customer care jumbo they say that the mother board is to be replaced as its usb is broken.They are asking for more then 1000 Dirahm to be paid by me as this is mot covered I warranty.I fail to understand that how something in my laptop break as it has never fallen or miss used. I am disturbed and need an investigation by the company and early repair of my laptop free of cost as it is still under warranty. Wish to hear urgently from Lenovo thanks Gorav Rawat

Hi There, I bought a Lenovo K3note and i am facing many problem in this set like touch pad is not working properly, phone is getting hang.

Please provide solution ASAP. I am trying to call you guys but it is not going through.

Regards:
Rajeev Sharma

I have purchased a new phone lenovo k3 note on 4 Dec. It charge to 73% and never go beyond that.My phone is not charging. I asked them to replace my phone but they say we can't do anything. Means they can't replace my Phone.

I have purchased a A6000 mobile in Feb 2015, initially it is working good but 2 months back the Android is upgraded from Kitkat to Lollipop version and it start troubling too much.
It is operating very slowly and some times not even displaying incoming call.
If mobile is connected to internet or WIFI then phone will be hanged for about 15 to 20 minutes.

I contacted the customer care person, he said again Kitkat version need to installed and hand over the phone for a couple of days.

I purchased the phone with lot of trust on Lenovo but now the support from lenovo team is very bad (not even expected such a bad service)

I have brought lenovo k3 mobile Nov 2015. After one month i had an issue of touch on that mobile and has also gone. So i have given my mobile to lenovo service center APJ Technologies on dec 22 . Till yet today they haven't returned my phone. It's gonna be almost a month. To service a phone you guys take one month. What a waste customer service u have.

I bought a lenovo laptop from KMD computer centre which has authorized
With lenovo on 2015/May . After about 7months later, my laptop's screen was become black screen and I went to service centre of KMD, , , then they said LCD had a problem . I had 1year warranty and they fixed it and I took my laptop after 3weeks, and it took too long for me . Now the screen also like past I had, I have never open my laptop after they fixed it and I checked .
I can't satisfied their service, I bought my laptop during higher exchange rate because I need it . I want a new laptop instead of repaired . I feel so sad that I bought a low quality standard and service . I want you to tell your authorised company to give me a newly laptop . Thanks

I have replaced the above model mobile display which was crashed by me from prompt solution at mithakhali Ahmedabad on 19/01/2016 vid their cm no 1102 the authorised service sentre of the company. very next day on 20/01/16 I go for a complain that they have replaced me a demage dispaly. but they are refuse my appeals.

I bought the Lenovo A6000 on Feb 15 during the launch of the set. I was quite satisfied with the performance of the above set. Recently I found that the viberation mode of the set is not functional, I exactly not sure since how long this problem persists in my set. So I decided to contact the service centre in Saharanpur (UP) to get the things repaired. I approach the AV Communications, Kiran Plaza, Court Road, Saharanpur-247001, on 25 Dec15. They just took the set and asked me to wait for a week as the part will be procured from company. It is now more than 10 days but there reply is the same, wait The Part is still to come from company. I wonder that the company is taking this much time?
This was the complaint I wrote to Services_ED
But the service centre at Saharanpur is still waiting for the spares.

I buy cell phone but Send me stone by lenovo K 3 Note. I have mamany times contact to eBay person. No positive Response by eBay person.

Guarantee claim ( ID[protected]
PaisaPay ( ID [protected] )

I have purchased Lenovo K3 note from flipkart in the month of November-2015 and facing touch screen issue after 10-15 days, after that I visited Lenovo Service center Chandigarh (Sant Rameshwari) and they agreed their is touch screen issue and it will take 10 to 15 days to order or change the same and i submitted my phone on 28-Dec-2015.

But when I called them on 11-Jan-2016, they said part is not available and they don't know when the part will be available and asked me to call Lenovo Customer care for more information.

Then I call lenovo customer care and registered my complaint (complaint no.[protected] they also said touch screen is not available and they also don't know when the part will be available.

After that I send mail regarding my complaint to [protected]@lenovo.com, [protected]@lenovo.com

But still dont know when will I get my phone

Pathetic service from LENOVO

In future I will not buy any Lenovo Product

I had purchased the laptop from amazon company and after receiving the product i finds that the touch pad is not working properly . so pls do needfull as soon as possible.

Hello, Lenovo is not providing mobile service support, I never experience such hell support service from any one company, I recommend to buyer, never buy lenovo product.