Lenovo Complaints & Reviews

Hi, Lenovo a7000-a have great specifications but it doesn't support console controllers like Dualshock 3 or Sixaxis, please upgrade the firmware so it can support controllers. Most android device have a firmware that support controllers like Dualshock 3 via usb otg cables using Sixaxis Enabler app from google play.

Hi sir, I am using lenovo mobiles from last three years i use many lenovo mobile i happy always with lenovo but this time too much bad experience with lenovo mobile service center Chandigarh . I have a lenovo mobile model vibe z2 pro . i have some issue in mobile so i go to lenovo mobile service center :B2X-003 Sant Rameshwari Enterprises chandigarh. i submit my phone on 19 december 2015 at service center .i got a call from service center on 20 december they told me my phone now working fine but when i reched service center i found my phone body damaged so i did not accept the phone . phone damage by service eng. i re submit phone on 20 december . today its 8 january 2016 still i did not get my phone i call many times on service center but they say still they didnot get mobile parts also they did not know when the have mobile parts .its service center fault .now i want my phone in ok condition other wise i go for complaint at consumer court . narendra mobile model :- Lenovo vibe z2 pro imei [protected] custmer complain code : C0018-housing no.- SRB2X[protected] my contact number [protected] [protected]@gmail.com

Job sheet no: SRIN[protected] IMEI: [protected] I have submit my mobile(Lenovo K3 note) to Lenovo authorised service center in kalyan( technotronics technologis) as the touch screen is not working properly. two week already passed but they have not taken any action yet. kindly take action urgent basis.

Respected Sir, Kind Attention Please I have unfortunatly purchased one No. Leveno Cellphone A7000 and after more than 04 to 05 months it occured defect in touch, I went to Service Centre Sriangar for its services, they gave back me it after 10 days that your touch has been repalced/repaird but unfortunately after half week of time (04 days) it again occured defect in its touch, I again went to Service Centre Sriangar, but I suprised that they inform me that we are not now Service Centre of Leveno becuase of some disputes, with the result I am suffering badely. It is as such requested to kindly take immeidate necessary action to redress my grievances and have the Company's image well. Please communicate any observation throuhg my cellphone No. [protected] Yours faithfully Mr. Sarwar Hussain Mir R/O Athwajan Srinagar Kashmir Mobile No.[protected]

I bought Lenovo s90 from sharaf dj qatar .one month after that the mobile started getting too much hot and out of charge in few hours.I took for sharaf dj and they sent to service .17 days after that they gave to me with technical report .battery on, software update . Next day the mobile still with same trouble not repaired at all. I brought it back to sharaf dj and they Said again wait 14 days. Did I buy the Lenovo smart phone to suffer with it and it's bad service .the mobile will spend time in service more than in my hands. This is really shame.in such situation why no instant replacement or it is really bad Lenovo device . Hope to solve my issue My mobile number[protected]

I had bought a new lenovo A 7000 mobile on dated 29th Aug 2015. IMEI no is [protected]. But after some time problem in its touch had been observed and it stop working properly. For the repairing purpose I had submitted my mobile at the authorized service centre HCL Touch Faridabad on 14 Dec 2015. But same had not been repaired by them till 31st Dec 2015, even after continuous follow up. It had been told to me that lenovo was not providing the parts and ask to talk to customer care. When i complain the same to customer care, it had been told to me to take it to other service center. I had taken my phone immediately to the service center Janak communication NIT Faridabad as directed. My work order no is FAB/LO/15/00366 dated 31st Dec 2015. But even they did not do the repairing till now and when i follow up with them it had been told that it will take more 10 days in repairing. They also told that part will be provided by Lenovo and it will take 10 days minimum. Its been approx one month and still I did not have any confirm date by which my phone will be repaired. It is very bad experience with quality and service of Lenovo. I am totally frustrated with this and requested Lenovo to look into this matter. Please replace my phone immediately as it shown sign of faulty parts in such short duration o[censored]se and i had doubt on repairing quality considered experience till now. Even after registering compain on customer care by main no action taken and no response received. I want immediately replacement of my phone or return of money.

Respected sir, I bought a phone lenovo k3 note on 08/12/2015, but within 3 weeks the touch screen was not working. on 29/12/2015 i given my phone to service center at Marol, Andher i(maharastra) that time they told will get the phone within 1 week. On 05/1/2016 i called them and asked about the phone that time they told will take 1 more week. and when i was asking regarding the service they cut the phone. its really unsatisfied and disappointed about your services

I had purchased Lenovo K3 note (Month & year of manufacturing written on the Mobile box is Sep-15) on 16.10.2015 from flipkart under sale (Invoice no. is "del[protected]" and Mobile IMEI no. is "[protected]") which was delivered to me on 25.10.2015. Suddenly on 28.11.2015 (i.e. 34 - 35 days after its delivery) its touch screen stops working. I visited Lenovo's authorized service centre "HCL Gurgaon" situated at Gurgaon on 07.12.2015 and gave them for repair under job no. “SRIN[protected]”. They promised to change its touch screen within 5 working days maximum. After 5 days when I called them and asked for my phone they gave me fake excuse that screen is not available from the company and asked for 2-3 days more. I had again called them after 2-3 days but again same excuse. After that till 28.12.2015, I had called them 3-4 times but every-time they gave same false excuse and keep on lingering the matter. On 28.12.2015, when I again called the service center at their Landline No.[protected] and asked for my mobile, the person who picked up the phone showed very rude behaviour and put down the phone while I was inquiring for the solution. After that on 28.2.2015, I wrote my complaint on Lenovo's Facebook page and also sent an email at "[protected]@lenovo.com" and "[protected]@lenovo.com". After follow up and again complaining on facebook on 01.01.2016, I received a call from the company on 2nd Jan 2016 i.e. Saturday to collect phone from the service center on 05th Jan 2016. They also specifically informed me and gave assurance that the phone will be ready in any case till 05th Jan 2016. But again on 5th Jan 2016 while I am on my way to collect my phone from the service centre, I received a call from Mr. Puneet (Mobile No. +91-[protected]) representing himself as a senior officer from authorized service center “HCL Gurgaon” who informed me that my phone is still not ready and showed his helplessness in repairing the phone because of non-availability of parts from the company. He also informed me that he had already sent an email in this matter to the company and told me to get a NEW phone from a company as a replacement for my phone. The matter of fact is that Lenovo Mobile India is making me a fool. They are just wasting my precious time. I am going through very horrible experience and hard time. I cannot imagine such a poor quality product as well as horrible customer service from such a huge brand. This all causing me huge inconvenience. Now, I cannot stay without mobile phone anymore. I want a compensation. I want a NEW Phone, URGENTLY. They either give me a new mobile phone or fully refund my money back.

I Had Purchase Windows Based Lenovo laptop and the same is in warranty period now my hard disk is not working but the company only change hard disk and not provide any windows related problem nor provide any serial key number or CD show that the same is recover. However at the time of purchase the authorised dealer told me that the Windows is inbuilt in Laptop so CD is not require and in case of any problem during Warranty period our executive resolve all your problems including Windows related problem but now they as well as company back from there word.

We r not not able to find the service center & also We have callad 5to6 times but we r not getting any help from any one

I had bought a Lenove A7000 mobile on July, 2015. In October, 2015 I found multitasking problem in mobile, I placed it before authorised service centre for replacement of touch pad on 03.12.2015. I long time has been passed still I have not received my phone. Whenever I contacted to Authorised service centre he told me that company could not provide him a new touch-pad so they are unable to do any thing.

Dear sir, This is to inform you that this is Ankit kumar maurya have bought a K 3 NOte (IMEI NO- [protected]) From flip kart and due to mice problem i have submitted it your authorized service center in Allahabad at SACHI COMPUTERS ALLAHABAD PHONE[protected] But after 20 day he is unable to deliver my K 3 Note yet kindly look after this matter and do need full as soon as possible Regards Ankit kumar maurya 14 B Rambagh Allahabad

My mobile submit date 20/11/2015 ther was mobile not ok and service center officer tell me more 10 days to come you my dis.is jalna and iwill go aurangabad sarvice center in four times iwill purches mobile in on line but i am not sutisfiede your mobile and service so please contect me otherwise...

LENOVO K3 series mobile was purchased online on 24th oct. 2015. Just within a week the problem started with it without any known reason to me. The problem was that my voice could not be heard on the other end. I approached the authorized lenovo service centre of Hisar (HRY)and it was told that the problem is with the microphone of the mobile and mended it there and then only with the assurance that it would not recur again. Just after a few days the same problem occurred and the same service center was approached again. The mobile phone was kept with them and was returned to me after replacing the microphone--the defective part after so many days. Again the same problem of not being heard on the other end while calling from this mobile set has occurred. This is causing me a lot of loss in my work. I request to replace my mobile set and either give me the new one or refund my complete amount of purchasing it at the earliest. I can't afford to waste more of my time and work to get it mended repeatedly with no good results at all. I purchased it through Flip kart ONLINE via order no. OD[protected] which was delivered to me on 24th October, 2015

My Lenovo G50-45, serial no. PF03G1KF. This laptop no display issue.and 04 time change mother board but my problem is not resolved.laptop working 15 days only after 15 days same problem face.this time my laptop is no display . I requested to company to change my laptop but they are not agree and just passing the time to complete the warranty period.kindly help me out. Regards, vikas garg [protected] We have attached the service centre reciept they have change mother board 4 time.But issue not resolved

Sir, problem is lenovo k3 note is no network in rural area . but in that same time other mobile have full network with airtel.when i went to the lenovo care in bhadrak, odisha he told me we r helpless becz the same problem happen with online buyers. So how can i got solution from this problem Vattin:od[protected] invoive:del[protected]

I bought a Lenovo A7000 in june 2015, in the first flash sale through flipkart. But after using it for about 1 month, the phone's touchscreen started behaving wildly. Some areas do not respond on touching while some others keep responding without touching. .. I went to an authorised service center and got my screen replaced. But after a months use, the problems began as usual. The same cycle has been repeating 2 times. 2times alredy screen replaced, thirt time i went to servize center bause ia m facing the issue is speaker of phone, whish is got also repalced, and fourth time iam facing the same issue realed to touch pad which is take 12 days to resolve, i got my phone on 10 Dec, since yesterday iam facing the same issue realed to touch pad, as per per customer care pls viset your neerest service center for saem, as per that servise certer they dond have a touch pd in ther stock till 20jan 2016, , Kindly suggest me a remedy for this or refund me my money because my phone is mainly in the service center more than it is with me.Hope to hear from you. Show original message, you can also checked the status through my IMEI no, kindly arrange to replace my phone, because i am totally harassed by your instrument, its a 3rd time iam submittted this phone with same issue with touchpad and still problem not fixed. is there any process to replace the phone aur can i get my money refund against this instrument, can any body hear Details 1. IMEI No. / Serial No. IMEI [protected] 2. Complete Name ADITYA AGNIHOTRI 3. City GURGAON 4. Postal Code 122002 5. Contact No. [protected] 6. Alternate Contact No. [protected]

Have Purchased Lenovo A7000 from Flipkart on 15/04/2015. In Few months the handset started heating up and the touch screen was not working. Have submitted the handset with Service centre on 10/12/15 whereby I was told that the handset will be repaired in 10 days. Since then i'm following up with service centre and Lenovo Executive Director Services at [protected]@lenovo.com and Mr. Dineshra [protected]@lenovo.com. Request you to kindly look into the matter and get me my phone back at the earliest.

I have purchased a Lenovo laptop and has paid Rs1998/- under Lenovo BTC offer for 2 year extended warranty and 1 TB hard disk drive. I have received the extended warranty confirmation details but the 1 TB Hard Disk drive has still not been delivered to me. I have followup up with the Lenovo BTC team but there is no response from them over mails, even no one picks up the call at the specified phone numbers. I finally want the 1TB Hard disk drive to be delivered to me as per the payment made. My Lenovo BTC offer ticket no. BTC66808. Below is the one who should ensure the delivery of the product under Lenovo BTC offer.postel address- Vinay Kumar Soni, Room no. 102, Rabindra sagar sadan boys hostel, GITAM university, Rushikonda, Visakhapatnam, Andrapradesh 530045 phone no [protected]

This is to inform that my lenovo k3 note smart phone brought on 8 July 2015 IMEI No. [protected] is being submitted at one OF your trusted service centre HCL- JANAKPURI NEW DELHI ( CONTACT NO. [protected]) ON 3 of DECEMBER 2015 (JOB SHEET NO. SRIN[protected] with fully and detailed information about the fault of device resistant for charging from portable charger and the problem of battery draining very fast . These problems were explained by me to an engineer over there named SUNNY on my second visit to that service centre because at first they just did d software installation which was again and again denied by me. ON 7 DECEMBER 2015 as they said my phone has been sent to there head service centre noida, and as they assured me service within 7-10 DAYS I called at there office to check my phone's status, which was still pending after 5-6 days I again called and when I found that my phone's status is still pending I asked them to give me contact for the concerned centre and they straightaway denied and I was told that my part is pending from lenovo company itself and again I was assured service within 4 to 5 days. I was highly disrespected by giving no updates at all while again and again asking for the updates. On contact with them on 2 JANUARY 2015 when I tried to speak to the manager of that branch Imy call was been given to a guy named PAWAN who was an ENGINEER over there. He told me that their service centre had discontinued services with lenovo company although he said to look into it and give me update in 7 days about my phone. I have been In great stress and pain as I haven't been given any standby and also no backup for my data.. Which have been already lost. Name : YASH KUMAR MEHROTRA CONTACT NO. : [protected] JOB SHEET NO. : SRIN[protected] COMPLAINT CODE : C0028- CHARGING/BATTERY ISSUE REPAIR CODE : R0012-REPL LVL 2 PART SERVICE CENTRE CONTACT NO. :[protected] (TOUCH HCL JANAKPURI)