City:- Kalyan.
Model :- Lenovo A6000.
Issue:- when attached to charger battery drains instead of charging.
Service centre name:- technotronics mobile service center,
near bata showroom,
Asyndicate, Kalyan west.
The issue was addressed at Lenovo service center by their representative so called Pratik kapure, one of the worst service provider. He said that we should update the software and the charger is faulty and need to be replaced or u can use another charger of the same model. I preferred to use my nephew charger who used same model. And the complaint was said to be solved. Next day I tried charging the cellphone buy it was of no use. I reached the center again and told the issue, all he could say was the center is closed now and we repair mobiles which can breakdown or brick anytime. Its not our fault now. And on top of that I was challenged to complaint to the concerned Lenovo authority regarding him and do what so ever I can do. And go to hell.
That's the disgusting service is been provided at Lenovo service center.
Lenovo customer support has been notified about the posted complaint.