Lenovo Complaints & Reviews

Mere pas lenovo a7000 hai. usme touch thik nahi chal rahi thi ishliye mene service center me 3 bar bheja phir bhi abhi bhi vahi problem he. abhi me mobile vapas dena chahta hu ya to koi or mobile muje compny de de. me mera mobile service center me jab bhi deta hu to 20 to 25 din bad milta he.

I'm using Lenovo a7000 mobile last night while I'm using with wifi it worked perfect and suddenly it stops loading. it is detecting and connecting to wifi but i'm unable to browse. its not the wifi problem, I have connected laptop to wifi and it works. what's the problem

My mobile is lenovo k3 note now that the mobile have a network problem so submit my mobile on service center (trichy) at 5.12.2015 now more than 20 days my mobile was not ready

i have buy lenovo smartphone A6000 Plus dated -25/06/2015. from flick cart, that mobile Display problem, & mother board problem, i have submitted mobile local kolhapur service centre sarvesh telecom dt-15/12/15. but problem not solve.

I registered on Lenovo Diwali Offer. They are provide 1TB HDD when i bought new Lenovo Laptop Date:[protected]. i submitted money online. They says your item send in 21 days at your register address. but still i am not getting my item from Lenovo. and they are refund my money.. Please take action and help me to get back my money. Thanx.

My name is D GOVINDA RAO.. I was purchased LENOVO K3 Note on 26 Sep 2015 I was very lees used that mobile.. But it has problem in network means it will not connect any cellular network. So., i was gave in Service center in Vijayawada on 25 Nov 2015.. But still they didn't gave my mobile to me.. still they tell me up to 10dys.. How can i bear like these days without mobile.. Because i have that mobile only... Pls resolve my problem immediately.. I was sent this mail on[protected] they send me give me mobile details and next day means[protected] i gave the full details of my mobile there is no response to me... I gave my mobile in service center[protected] still they didn't give any ans pls re solve my problem

Respected Sir, I have subimtted my Lenovo s850 mobile to Barabanki lenovo centre within the time period of warranty at that time he did not give me reciept but there is a entry of my mobile in their system. They gave my mobile after 2 or 3 days then after about 10 days i start facing same problem in my mobile . then i did not go to centre because the warranty was over. now he has called me and said your complaint is not resolved yet. i resubmitted my mobile now he saying you have to give 75% rupees of your mobile price and he is now arguing with me. only i want that please care about customer and resolved the problem at that time. They only repair software at that time, now he is saying this is mother board problem.

Model No : 20351 Lenova : G 50-70 Mfg Date : 15/01/28 S/N No : YB08781866 MTM : 59436419 MO : YB05012804 IN THIS ABOVE LAPTOP I REQUIRE A PART ION IN C AND D DRIVE.

I am completely disappointed with the service of Lenovo. I bought a brand new phone and it came defective. Its mic doesn't work with an ear phone, meaning the other party can't hear me on the other line but i can hear them. I spend hours on their website trying to get some help but got nothing and finally someone replied to my mail after days to take it to a repair store, i went to one nearby my place and they said to leave the phone and they will take time when i asked how long they said they didn't know. Then i went to another store 15 kms far from my place and i spent whole day there waiting for my turn but i had to leave in frustration. I am a working woman. I don't have all this time to waste all my day waiting to get this brand new defective product fixed. I am sick(ill physically) and i can't run to stores, wait all day to get it fixed up. Please tell me what should i do ? Rajn

I am unable to upgrade my a6000 handset to Android 5.0. Even I got the upgrade version for my phone but when I download it and try to upgrade it shows some error. Please share some help regarding this.

Lenovo K3 Note Dual 16 GB Black [protected] I have purchased the above handset online from:- SARF Trading 20/43 EK Sampati Road, Veery, Chennai 600007 INVOICE NO: [protected] DATE: 11 NOVEMBER 2015

My name is Amit.I am writing this mail to you because I am totally frustrated with Lenovo and their services. I purchased a laptop from Lenovo registered local dealer at Uttam Nagar New Delhi. I purchase that laptop on price 23000 rupees. On the next day I seen running lines and gradients, pixelations on the screen. These lines are totally visible. It seems that Lenovo is using such a bad quality of display in this series of laptop. Then I reported again the dealer shop on the 2nd day after purchase and told them about these defects, then they checked it and remarked it with their technical person. Then they given me a conclusion that this was a factory default defect. They can't do anything they shown 2 same series models of laptop which have that running lines, pixelations, gradients ( same defects)on the screen. Then after that I checked Lenovo other models and laptops they all are fine and they doesn't have any defects on the screen like running lines and gradients. I also check the same series model with Intel I3 processor even it doesn't have any defects.It means Lenovo is using totally poor quality of display in the laptops only in this series.I was really shocked that Lenovo company done this. I don't know whether it's a fault of Lenovo company or Lenovo dealer or sales person but this is the big defect and for me I am a designer so I can't afford this. the lenovo salesperson Shahrukh told me that they have another pieces and that have also same problem.But they doesn't told me about this problem while i purchased it.They are selling these laptops by befooling customers as they put totally black wallpaper on the desktop of the screen. So these lines becomes hidden on black.Such a decieving trick they used.So if they replace it but it did not close my problem because another laptops of this series have same issue so they returned me.On next day i contacted salesperson Shahrukh again and told that I want to change that laptop I want refund or an upgraded laptop which fits on my budget.then the salesperson clearly told me that they does not do any help for it Again I was shocked. he told me to contact service centre and company this was really frustrating. then I gone customer service centre on the 5th day of purchase they collected my machine and I told them all of the issues with display I am getting from the laptop.The name of the technical person is Nadeem he examined the laptop then he collected my laptop and given me acknowledgement slip they told me to go home and also told me that he will call me once they get DOA certificate from the Lenovo Company.Hence now I am sitting in the house and crying why I purchase this laptop from Lenovo I paid everything, it was 6 day and I am still without laptop I called Lenovo call centre and told about everything to the executive then they told me it is a long process of 15 to 30 days then this was the third time I was really shocked 15 to 30 days such a big time for me, even i can't do anything.My projects still struggling without laptop but now I am frustrated and irritating and writing this mail to you to help me kindly help me I want my refund I don't want any relationship with Lenovo again and forever kindly initiate my refund please help me.
Name- Amit Tiwari
address - A-14 AGGARWAL COLONY Rani Khera New Delhi-81
Date of Purchase - 30 Nov 2015
Date of complaint on dealer-1 Dec 2015
Date of complaint on service Center for DOA- 5 Dec 2015
Bill Generated from-ADVANCE INFO DISTRIBUTORS PVT.LTD.
D-118, Fateh Nagar, Jail Road, New Delhi-81
Salesperson Name- Shahrukh Lenovo UN

LAPTOP DETAILS
Model-G50-45 80E301A6IN
Serial No-PF06V5W4
Price-23000 rupees

Lenovo Service Center Details
Sysnet Global Technologies Pvt.Ltd.
building No.4, 2nd floor B-1 Community Centre, Janakpuri Delhi-110058
Technical Person-Nadeem Khan

after 15 days from date of purchasing laptop-
I got DOA certificate on yesterday.But when i shown that
certificate to dealer, then he is telling me that they doesn't give me
replacement or upgraded model on the same day even they are not
confirming me that whether they will give me upgraded laptop or a
replacement..They are telling me that they will collect the defective
laptop and all the accessories with box and give me the whole result
for replacement on the 3rd day after submitting.They are also telling
me that other laptops of this models they have in the shop, having the
same problem...so i told him to give me an upgraded model and i can
pay the existing amount.The most frustating thing is that the shop is
too far from my house and they are not giving me replacement on the
same day.If they doesn't able to give me replacement or other laptops
of this series are defective so they can give me an upgraded
laptop.Why they are not doing this???Kindly tell me is it my big fault
that i purchased my fist laptop from lenovo???i purchased laptop on
30th november, 2015 and i returned on 5 december and i struggled for
DOA certificate at the service center.I also wasted my money and
time...still now the dealer is telling me to wait for 3 days or
more...Kindly help me sir to buy an upgraded laptop from the dealer
on the same day when i visits there.other wise i struggled too much
and the shop and the service center is too far from my house, i visited
service center and the shop alot of times for justice but they are
streching it lengthy and more lengthy and the last thing is coming in
my mind is i[censored] are not able to give me justice then i have to go on
consumer court for that...realy worst too worst replacement serviced
from lenovo...u just think from my side how i am feeling after these
thing happening with me by the dealer and the lenovo company
...Kindly help me sir...

Laptop Serial number-PF06V5W4


This is realy enough to tolerate this type of worst service processing
by lenovo...I dont want any replacement right now.I only wants to get
a refund.I purchase this worst laptop by lenovo on 30 Nov 2015 & today
is 22 december still without laptop, it was my biggest fault in my life
and i always keep in my mind this whenever i buy electronics in
future.


So kindly initiate my refund.I dont want any relationship in future or
in present with lenovo.


The contact details of the dealer are-

ADVANCE INFO DISTRIBUTORS PVT LTD
D-118, FATEH NAGAR, JAIL ROAD
NEW DELHHI-110018
SUPPORT CENTRE[protected]
ALT CONTACT NUMBER[protected]

Dear Sir/Madam, My name is Zabiulla.A, I received Lenovo A516 from friend Mohammedwaheeduzzama who purchase the set. On Friday at 9:49 pm I lost the set, please I need the IMA Number of Lenovo A516. I request you to help me.. Thank you,

Can anyone tell me where to report this delay issue. I've been told for 2 weeks to repair my phone and now its more than that and beauty is that no one is listing. My apologies that i bought lenovo phone. From: "[protected]@lenovo.com" To: [protected]@yahoo.com Sent: Monday, December 21, 2015 4:40 PM Subject: About lenovo smartphone service [Incident:[protected]] Response By E-mail (Shanu Soni) (21/12/2015 05.10 PM) Dear Mr. Dudani, Thank you for Contacting Lenovo Technical Support. As per your mail, we understand that your phone is in the Service Centre for issue resolution.We apologize for the inconvenience caused and will definitely assist you regarding the same and please be assured that our priority is to resolve the issue. We understand your disappointment and appreciate the inconvenience this must have caused and thank you for writing to us about it.We value your business and we would like to retain you as a customer. Please accept our apologies. Thank you for your understanding in this unfortunate matter. The Service centre associate will get in touch with you once your phone issue has been resolved. We regret to inform you that for service related status/queries you have to contact our service centre directly as we are handling only the technical issues of Lenovo smart phones. The reference number for this e-mail interaction is[protected]. Thank you for your cooperation and understanding. Regards, Shanu Soni Lenovo India Smartphone Technical Support Support website: http://support.lenovo.com/in/hi/products?type=Phones&c=1 Self-help / Diagnostic app - https://play.google.com/store/apps/details?id=com.lenovo.serviceit For voice support please contact toll free number:[protected] How am I doing? Please Email my Manager Lohith Nayaka: [protected]@lenovo.com Customer By Service Email (patel Charchil) (19/12/2015 09.26 PM) Dear lenovo, I tried online chat support and it is saying that it's not supported in india, so plz stop giving that solution. Details 1.Query - I have given my A7000 mobile for service and still after 2 weeks i didn't get it back and i have been asked to wait one more week. 2.IMEI No. / Serial No. - [protected] 3.Complete Name - Charchil Dudani 4.City - Bangalore 5.Postal Code - 560037 6.Contact No. - [protected] 7.Alternate Contact No. - [protected] Feel free to contact me for any other details. Regards, Charchil [protected][protected][protected][protected][protected][protected][protected][pr...⇄ [protected][protected][protected][protected][protected][protected][protected][pr...⇄ [protected][protected][protected][protected][protected][protected][protected][pr...⇄ [protected][protected][protected][protected][protected][protected][protected][pr...⇄ [protected][protected][protected][protected][protected][protected][protected][pr...⇄ [protected][protected][protected][protected][protected][protected][protected][pr...⇄ From: "[protected]@lenovo.com" To: [protected]@yahoo.com Sent: Saturday, December 19, 2015 7:11 PM Subject: About lenovo smartphone service [Incident:[protected]] Customer By Service Email (patel Charchil) (19/12/2015 07.41 PM) Hello Sudipto ghosh, I'm writing to you because of too much delay in smartphone service process by lenovo. I gave my lenovo A7000 smartphone for service to one of service center "Sri Sai cells" in Bangalore on 5th December. i didn't get any temporary phone to use. Today on 19th December, when i asked that for status, they told that it will take another week to repair it. its been 2 weeks already. i'm not getting why this much of time is required for such a standard company to provide service. here is the work order no. for reference - QCI/LO/15/01027 Hope you understand the problem and update me on this ASAP. Regards, Charchil Question Reference #[protected] Date Created: 19/12/2015 07.41 PM Date Last Updated: 21/12/2015 05.10 PM Status: Solved(Auto) [---001:007067:62336---]

Dear Sir-- I purchased a three brand new lenovo k3 notes in the previous month end. I am very much upset with it, out of three, 2 phones are with his huge problems such as --- network problem, Hanging, ic comes to heat very soon, less battery life, long charging hours, etc.. Sir, I think it's a big loss for me, I request you to kindly look against this and kindly do the need for me as soon as possible, so that all of his problems comes to an end!!

I bought lenovo a2010 mode recently..It shows "THIS APP IS INCOMPATIBLE with this device" while am downloading and installing all types of apps...in play store...How to solve it?Why OTG cable also cant working?

I bought Lenovo Yoga 500 laptop about one and half month ago so i register for lenovo dewali offer i have to send my document 5 times which is very annoying so i tried to call the service centre but the contact numbers provided in the mail is always either not reachable or busy some times it says out of service it took 2-3 days to contact them after trying 5-6 times a day they took 1 and half month to verify my document after that when i tiered to call the dewali lenovo offer i called lenovo sales department as dewali offer is related to sales but they also enable to solve my problem after that i got the payment link but . . . when i clicked to the link it gives me the error page so again try to contact lenovo dewali offer . . and as usual hard luck i mailed them . .but no reply so i again contact to sells department to register complained agenst the diwali offer but they refused to register my complained . ..so i ask them to give me a higher authority contact number or email id so i can convey my issues to them they again refuse and also tell me that they don't have any complaint registration number or e mail id now they are saying you are not eligible for this offer .

I ordered Lenovo K3 note music edition phone from "http://www.thedostore.com/lenovo-smartphones.html" and received the mobile on 23-Nov-2015. Right out of the box, the mobile has network issue. When the other person calls, he/she will get "Number busy" or "Not reachable". Lenovo suggest me to go Lenovo Customer care center, I went to customer care center, looking the issue they told that they have to replace motherboard. As visited the service center on 25-Nov-2015 which falls on 7-days replacement warrenty for hardware issue. I requested for mobile replacement. They refused as it is dealer who sold me has to replace. The dealer ( thedostore.com) refusing to replacement as they should have a 'Service job sheet' from the service center. The service center is refusing to give me job sheet as it is mobile replacement. Each one is blaming each other and providing me any solution till now. Please find the details in attachements. with regards Jaswanth Reddy [protected] Bangalore

I purchased Lenovo K3 in July, Within 1 week I started getting problems in the phone, (Getting hanged, Heating). Some trouble shoot was done then it was ok for few days. Last month touch screen had a problem. I have given my phone to your service centre at Gera Imperial, Patto Panjim. They have told me 15 days to repair the mobile, today is 25th Day but they are still not sure when the phone will be repaired. Forget courtesy, your staff don't even listen to our query. Just hang the phone. I am facing problems without my phone. Can anybody help me to get my phone faster. Sabir Shah [protected]

Hi Team, I lost the mobile Lenove K3 Note recenlty. I bought this mobile 3 months back on eCommerce site flip kart. Can you please help me is there any way to get the money/mobile back or to trace the mobile. I already given the police complaint with the IMEI number to trace it. Please find below IMEI and Serial Number [IMEI/Serial No: [protected], [protected] ] Regards, Santhosh.