Lenovo Complaints & Reviews

I am submit my lenovo mobile phone(A606-ae-white) on 19/09/2015 for servicing in Lenovo Authorised centre, shenoyees, MG Road Cochin. But now there is branch is closed. My handset is missing from there. Kindly do needful. contact person. Sandosh. [protected]/[protected]/[protected] Thanking you Biji Rajeshkumar mob: [protected]

Sir, I bought a new lenova laptop model G0-80 MTM 80E50Q6IH sl.No.PF0BQYND on[protected] during the diwali offer. I want to register this with www.lenova promo.net, but I could not register, after entering the details while submitting it it says the invoice has not upload in correct format. kindly intimate me the invoice obtained from the multi brand outlet M/s Avalan Data Products bearing inv No.ADP/11-1301 dated[protected] this has to be uploaded in which format, the other two details address proof and sl. no of the product has been upload in PDF format and it has been accepted. Please inform the details in which format the invoice has to be uploaded. Thanking You R Sridhar alias Krishnan

I bought lenovo a7000 phone 2-3 months before.a black spot was found on my internal side of display.but i didn't took it seriously.again after some days some keys of keypad doesn't work properly.again i neglected.now again after some days when my phone was charging.my display starts blinking and some linings occurs on display.then i went to lenovo service centre.and there they told me that problem is in display and if your mobile is in warranty we will repair it.then after that they called me and told me that there are moisture inside your phone and hence we will not consider this in warranty and you will be charged 4000 thosands rupees and if then your phone doesnt work properly then we will change your motherboard which will cost approx.[protected].

20 nov flipkart mail confirmation product is available i replied the same day by email kindly confirm to deliver i am ready to pay rs7999/ on delivery

while waiting i saw my complaint is marked resolved as not recd the product meant, nobody is responsible in flipkart.
.funny
making a joke to consumer i understand this flipkart experience

pankaj

1. Not able to operate the dial pad and cant send the message in whats app. 2. while part of the touch screen is not working. 3.not able to use the phone properly. 4.before the message completes its is delivered without our knowledge. 5.Some times touch screen is totally not accessible. I hope the company will resolve the issue and do the needful as soon as possible.

Respected Sir / Madam,

I were purchased Lenovo A536 as on 15 May 2015 from online (Flipkart) after that i was facing problem continuously during operation.

When first time I were faced problems to operate smothly than was submitted to Lenovo service center. and they were do some repair and give back to me.

but after that again some issue happen and than same they were repair and give it to me. similarly three times happen still may mobile is not working.

Now i am really tired to use Lenovo Brand.

I am not getting reliable answer from your Lenovo Service center. i want replacement or my money back.


Praful Patil
Mo.[protected]
[protected]

I had purchased lenovo A6000 on dt. 27/10/15 by flipkart whiten 2 to 4 days it has hanging problems thats why i show it to service center the person told me handset has mother board problem thats why pl change me that handset because after changing mother board it is not a guarantee to run properly pl accept my request and change it to me other handset .

Phone is not charging, heat up issue, Charger is also not working, I went to lenovo service centre which is IT Care raipur chhattisgarh. They told that they had got mail from lenovo that charger warrant period is only for 3 months and Iasked for to show me the mail then they said they will show me later and they didn't. Refused to accept my charger. When I submitted my phone at morning and they told me that they will inform me after lunch. After when I went there they told me that your phone charger adapter is broken and you had show your phone else where there it will cost you, aslo started telling me that you phone sealed is broken, if my phone seal was broken then how come they opned my phone without informing me. My phone is in under warranty and they already checked my phone before accepting. IT CARE RAIPUR SERVICE CENTER IS AN LOCAL REPAIRING SHOP ONLY THEY HAD TAKEN AUTHORIZATION FROM LENOVO AND TAKING THEIR PROFIT BY FOOLING CUSTOMERS AND CHARGING THEM FALSELY.

My lenovo mobile speaker was not working ...when i kept in vibration mode i plugged in charging, when i recieved a call suddenly my mobile was hanging ...i quickly removed charger and removed battery ..again i switch on my mobile after sometime then i was known that my speaker was not working ...so after some days later i gave it in the store..they said thast it will take upto 10 days to complete ...but there way of talkting with customers was were rude ... i wanted to my mobile repair status wheater ir was repaired or not ...orb it may take more time ...but 1 thing i hate the lenovo store in abids''" sri vinayaka electronics""""

I gived my my mobile for service 29/10/2015 at your vile parle west service center they told me they will return my phone in 10 day but now 21/111/2015 they are telling continue next week before 3 week also then not give stand by phone now I need a final Date if you are not able to give my phone on final date please I need refund or new phone without any excuse model no. Lenovo p 70 a revert me soon as you can

I ordered "LENOVO" phone on 03/07/2015 by my nick name "Aryan Daph" and after some months i gave my handset at ' empress mall service center Nagpur' for repairing to change it's mother board and they told me to come after 20 days but then after i was out of station so i told one of my frnd to go to empress mall service center as more than 20 days were over but...they misbehaved with my frnd and talked with her very rudely and told her that the phone is not repaired so come on 7th Nov then she told me the matter then i said her not to worry and let's see what happens on 7th Nov... Then i 7th Nov i reached service center to get my handset back but there was a guy standing near the door who was checking everybody's id proof but as i told earlier that i bought handset by my nickname and i was not having the id proof of my nick name so i told them that but they were not ready to listen anything and was giving me warning that don't come again. Then i told this whole matter to my brother who is head of police department at Nagpur... I m telling u this matter bcoz this should not happen with any other poor people can't so. And i have all proofs that i perchased the handset from flip cart by my nick name the delivery boy also know meas i frequently orders from flipkart so i want my handset back otherwise i will case on ur company and forward msgs on my fb grps and also in every paper this matter will be on headline... Name: Rahul (Aryan) Daph Email id: [protected]@gmail.com Mobile no: [protected]/[protected] Mobile: Lenovo A6000+ IMEI: [protected]

I have purchased a Lenovo A536 mobile through online on dt.01.12.2014. The said phone is not functioning. I have given it to the Service Centre at Balangir, Orissa-767002 on dt.11.10.2015. Till date, he has not repaired the same and telling that, the mother board and the camera is damaged. I am facing problem without the mobile. hence I request you to repair the same immediately or otherwise supply me a new phone as soon as possible.

From - Asit Kumar Sarangi, advocate,
At - Radharani Para, Balangir (Near City Police Chowk)
Balangir -767002
Mobile no.[protected]
Email I.D - [protected]@gmail.com
[protected]@yahoo.co.in

My ticket no btc55202 I bought a new Lenovo lap They told me to avail this offer of hard disk of 1tb for only. For 500 I booked and payed amount at exact time. When I called at first time they told that they dispatched my goodi yesterday. I called again and again from three months they are telling me the same statement. Help me

Respected sir/madam, I have recently buyed a Lenovo z51-70 notebook including BTC offer with ticket no. BTC71090 I have paid Rs.499 for 1tb HDD and 2 years additional warranty via online and haven't event received a confirmation mail. It has been many days after the payment . The company is not giving me my goodies. I have paid to : Lenovo Program Manager Kestone IMS Pvt Ltd. C/O Lenovo BTC Offer 12/1, Palace Cross Road, Bangalore – 560020 Phone: +[protected] / +[protected] And haven't received any confirmation. Please find a solution. Yours faithfully, Gokul sudarsanan

Respected Sir, I have purchased Lenovo A7000 on 22 April 2015. After 3 months touch panel of smartphone is malfunctioning. Several times I complaint to service center but no satisfactory answer or solution received. Serial No. HA0A5CV0(50) IMEI: [protected] 2. Name: Ansari Mohammad Salman Abuzar

I purchased a touch screen Lenovo I-FLex for my daughter on June 2nd 2015 for more than Rs 40, 000/-. Since October 6th the display is not working. Thrice service engineers from Lenovo came; replaced motherboard but were unable to fix. Since Lenovo was unable to fix the problem onsite, I allowed them to take the laptop to their service center on Nov 7th. They have returned it back yesterday on Nov 18th after persistent follow up.
Apart from changing the motherboard thrice in front of me, I am not sure how many times they "trained" their engineers on my laptop in their service center. Over the last 10 days days, once they told me that issue was with RAM, second time they told me that issue was with a lose display wire and nothing else. However yesterday evening when the service engineer handed over the laptop, he first made a report mentioning the touch screen display was replaced. When I pointed to several scratches on the screen due to their negligence, he quickly changed the report to “motherboard” replaced. I am aghast at the way Lenovo team is behaving. It is quite clear that untrained technicians have been doing trial and error with my expensive laptop.
Till date I have received five ticket numbers - SR # - [protected]; so# - [protected], [protected], [protected],[protected]...
I have lost all trust on this laptop and had asked Lenovo for a replacement laptop but all my requests are falling on deaf ears. Need your help to ensure I get a new laptop or my money back.

My hard drive failed for the second time in one year. I followed the instructions given by the case manager assigned to me, Terry Nesbit, and sent the machine to the repair depot. According to Terry, this was necessary in order to verify that the second "major" repalr was needed. After following his instruction, I received notice that the failing "part" had been identified but was on backorder. I was told in that communication that I would be given more information when it became available. After 6 days went by with no communication, I reached out to Terry asking for the status of my case, and made it clear I did NOT want the computer back. Here's his response: "Since I know we have available models that are comparable or better than your original machine, I can replace it, thus a refund cannot be offered. Once the Depot responds, I can move forward with a replacement option however based off of the information they provide. Once I get that information from them, I'll find a suitable replacement and will e-mail you the specs for approval. Once I get your approval on the replacement I'll move forward and get your case approved. Once your case is approved I'll send you an e-mail and let you know" This is followed by some back and forth on how I apparently misunderstood the option for a refund from two different people. I ask to speak to someone else and Terry continues to refuse to let me, etc. Keep in mind, this is all happening on the 11th of November, and only because I contacted Lenovo for a status update. Two days later, the old computer arrives at my house. IT WAS SHIPPED TO ME ON THE 10TH. Now, Terry Nesbit is telling me that since I did not instruct the repair depot to HOLD the computer and it was now back in my possession, I have missed my opportunity for a replacement. I'm not kidding. He is saying it's my fault that I no longer qualify for a replacement. Is this guy serious? I was following HIS instructions AND have proof that the depot told me to stand by for more information. That information never came. I didn't even know which part was replaced until the box showed up. How would it have been possible for me to give instruction to the depot to hold the machine (let's pretend for a second that Terry advised me to do that) when I am being instructed BY THE DEPOT to wait for more information about the mystery part? The best part is, Terry refuses (in writing) to let me speak to his supervisor or anyone else. ALL IN WRITING. I have the entire correspondence in email, and will be posting it on each and every complaint forum I can find.

I purchase a lenovo A6000 plus ...it is of very bad quality...it is a defective piece...it not work properly it crashed 2 times within 6 months...I am very disappionted from u so take any action plz...or I can sue against u under consumer court

Respected sir/madam,
I giving smart phone detail :
Model no: lenovo P780,
EMEI NO: [protected], [protected], (in warranty period)
NAME: SHIV PRAKASH SHARMA,
CITY: ANGUL,
POSTAL CODE: 759122,
CONTACT NO: [protected], [protected],
I am submit mobile for servicing SAI NIGAM SERVICING CENTER in Bhubaneshwar through your distributer GOEL AGENCY angul at date 17/10/2015 for speaker & data connectivity problem solve but Today I was go to receive my mobile at lenovo distributor Goel agency angul odissa my mobile was not fully repaired in which found data connectivity problem .

I have not receive my mobile . GOEL AGENCY telling to me that you take your mobile & do to use after 10 days I servicing your mobile in Lenovo service center .
Sir my mobile warranty is 4/12/2015, both are chiting to me & they are wait for my mobile warranty expiry date .
So Please solve my mobile case if this possible.
PURCHASE DATE : 05/12/2014
EXPIRY DATE : 04/12/2015
Regards
Shiv prakash Sharma

Dear Sir I am Sumit Gupta From Stable Retail Private Limited i purchase a lenovo Laptop Model no-G-50-45, Serial No- PF0A0Q7V Dated:-14/11/2015 form sargam Electrical s Pvt. Ltd, i face the more problems Details :- 1) Dispaly Bling some time 2) automatic zoom 3) Heating 4) Processing Very Slow 5) Hanging problem 6) getting switch off automatically I visit the service center from 17/11/2015 job sheet s.no-[protected] so pls resolve problem Thanks & Regards Sumit Gupta