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Lenovo Complaints & Reviews

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Last updated May 2, 2024
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Lenovo reviews & complaints page 159

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B
Brahm Prakash Guddu
from Delhi, Delhi
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R90gdskz

Address:560037
Website:www.lenovo.com/in/en

I have bought a Lenovo laptop U41-70 on 18th Sep 2015. The laptop stopped working within 3 days and customer care told me that there appears a problem with motherboard. The lenovo customer care informed me that a technician will be visiting us with motherboard. It has been a month since then every time I call, I get the information that the parts has been delivered to service centre but no one has come from service centre, even service centre...
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C
coolerdanice
from Kolkata, West Bengal
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Lenovo a5000

Address:Patna, Bihar, 800002

I have receiver problem in my handset, and they are demanding 10 days to correct it, and they told me that we send handset to company, other thing is that..on net its showing that service available from 9 am to 9 pm, but here it starts from 10.30.
Totally fake in all aspects, and the way they are responding is not respectable...thumbs down 👎 to lenovo service. Hope it will be corrected and provide satisfaction....
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D
dipakbodade
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About service

Address:Pune, Maharashtra, 410507
Website:not about web site

I have purchased lenovo laptop and it will get damaged within 10 days. Serial no: YB09942721 Service request no: [protected] I have registered service request before one month 6 days and still I am waiting for service. They not yet replaced or refunded....
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K
Kuldeeprawat
from Delhi, Delhi
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Unethical behavior

Address:New Delhi, Delhi, 110096

Dear Team I am unable to understand what the issue with my laptop. I had purchase new laptop from park network pvt ltd GIP mall Noida 3 month back . After some time I face automatic restart problem. i visited at lenova service center at laxmi nagar on 18.09.2015. Technician told me that motherboard need to be change. it will be take time 2-3 days once we get motherboard we will inform you. but till the time no one call me for the same....
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R
RUPESH NALLAPPA REDDY
from Visakhapatnam, Andhra Pradesh
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Complaint regard lenovo a6000 plus mobile phone

Address:517502
Website:LENOVO

I had purchased LENOVO A6000 PLUS mobile on 12/may/2015 from FLIPKART by paying 7500 INDIAN RUPEES.but since startingof OCTOBER i am facing trouble with its SPEAKER set. It becomes high discourage my expetation and money values. As i am today visited INDIRANAGAR, BANGLORE lenovo service centre people also SHOW EMPTY HANDS and asking to keep my mobile in their centre nearly 4 OR 5 days, But after also they are not sure about issue regard...
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S
Sharath Srihari
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Mobile hangs and battery problem..

Address:Davanagere, Karnataka, 577002

Respected Sir,
When buying my lenovo A6000 mobile, I was very happy due to physical appearance of this phone.. But meanwhile first it showed lot of hanging, struck ing, and now new problem has started battery problem... What is this sir.. Series of defects.. I feel really unhappy.. No good service centers also.. Please help me.....
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N
nida Rehman
from Raipur, Chhattisgarh
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Regarding no services provided even in warranty period

Address:Bhopal, Madhya Pradesh, 462001

I have purchased lenovo laptop z580 on 25 Aug 2013. .within few months it's touch pad started hanging.i complain about it at service centre but they said it's ok .After this one of its part has broken again I visited service center this time they told me that they don't deal with plastic parts. .now its screen led h's spots and they r saying it must have atleast 5 spots to get serviced even though it is in warranty period..now...
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Address:Aurangabad, Maharashtra, 431001
Website:lenovomobileservice.com

Respected sir,
i am using your lenovo a6000plus mobile, it gets totally hanged, phone doesn't get locked, saved contacts caller id doesn't shows, front and back camera picture quality is worst, i had submitted this piece for three times for 2 months in your care centre but very much frustated with your third class service and faulty mobile please give me piece to piece replacement or i have to take legal action aginst company...
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Address:Nagpur, Maharashtra, 440008

Respected sir,

I Ravi Samnani bought Lenovo A7000 black colour model from Flipkart on 16/06/2015, after using it after 3 months its below touch buttons stop working.so i took it to a service center on 28/09/2015. i submitted my phone there and after 1 month after visiting 4 times they told me that your phone is read, but when i checked it, it was never repaired. when i told them they said that sorry our engineers left repairing...
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A
amrita mondal
from Kolkata, West Bengal
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Screen scratch

Address:Kolkata, West Bengal, 700028
Website:Flipkart

I have bought my phone lenovoa6000 from Flipkart order date:25/5/2015 and receiving date 30/5/2015.but after receiving my phone I found the screen had scratches.so I contacted Lenovo customer care.but after many calls and contacting some persons came to know that I should contact Flipkart. But now I am back and want it to be replaced.need immediate help.my order no is 0D[protected]. There are other problems also which I had informed...
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A
Amrita Km
from Kolkata, West Bengal
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Battery draining very fast, hanging problem and phone getting hot

Address:Kolkata, West Bengal, 700028
Website:flipkart

I have bought my Lenovo A6000 phone from flipkart, order no: 0D[protected], order date:25/5/2015, delivery date: 30/5/2015.but after some days o[censored]sing it the battery is discharging very fast even within an hour and is getting hot so much that I am not able to take the phone calls. Now I am also seeing that the phone is hanging.
Hence I would request u to kindly change my set as it is a faulty phone.
Thanks n Regards,...
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P
pravinpushpa
from Pathankot, Punjab
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Laptop charging problem

Address:Kolhapur, Maharashtra, 416201
Website:www.consumercomplaints.in

I have purchase Lenovo Laptop Model G50-70 this Laptop purchase Date is 28/2./2015 this laptop charging problem
laptop is not charging on mode battery is discharge on mode not charge but
laptop off mode battery is full charge

laptop details
L/T L E N OVO G50-70 (5.9 422-421 | ( I 3/4c B/1 TB/D OS S/N: ) 1 s59422421 ybo8591 492

Pravin Patil
[protected]...
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M
Mandy121
from Mumbai, Maharashtra
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After sales service

Address:Mumbai City, Maharashtra, 400074

I Had bought a Lenovo P770 smart phone in Dec-15. In the Month of August -15 LCD of the phone got damaged. I visited the Authorized service center of Lenovo and was promised that it will be repaired in a weeks time. I was told as the phone is out of warranty i would be charged Rs.2000/-. I agreed. However its been 3 months i have been following up with the service center and lenovo but they are just giving me fake commitments. Finally i had...
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A
arunjobs
from Hosur, Tamil Nadu
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Lenovo BTC Fraud

Address:Bangalore, Karnataka, 560020
Website:www.lenovopromo.net

Lenovo India is running a fraud campaign on www.lenovopromo.net. My acknowledge no is BTC50325. I had made payment more than two and a half months ago but did not receive any information on my product and in fact got call from them that they could not find my address which is a common tactic of product shipping companies. Flipkart, Amazon and India Post are often shipping items to my address how could they could not find it.This is a blatant...
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N
nitinbhimte
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue regarding the online service provided by the company

Address:Cachar, Assam
Website:www.support.lenovo.com

I brought a lenovo z 51-70 by snapdeal with a invoice of 30-jul-2015. within on month the laptop stops working and its main component motherboard stops working. i complain the lenovo through call at 30-aug-2015 and they give me a complain number-[protected]. they said that they dont have the part and i have to wait for it. after lots of effort from my side after 40 days or more they said they will replace my laptop and tell to request for...
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J
Jkkc
from Neyyattinkara, Kerala
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Mobile issue

Address:560037
Website:Flipkart

I had purchased a lenovo A2010-a mobile handset from flipkart delivered on 17th September 2015.Unfortunately mobile stopped working all of a sudden.The mobile is in switched off mode and iam unable to power on the handset from October 2nd onwards.Please consider my request and take into account for replacing the mobile handset as early as possible..I hereby attach a copy of the lenovo service record of the handset....
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A
aadiose
from Bengaluru, Karnataka
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Fraud authorised dealer of lenovo and lenovo company

Address:New Delhi, Delhi

I purchased a lenovo laptop on 22 nd dec 2013 from autho dealer. I purchased care pack ( extended warranty for 3 yrs). Now i want to get my laptop serviced...i m told no extended warranty.dealer is threatening me and lenovo customer care is not responding to my mails. I hav tax invoice which mention care pack purchase and payment was done by cheque.dealer ate away that money and now lenovo despite providing all proof of purchase is not acknowledging...
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S
Shinivas Kundargi
from Bengaluru, Karnataka
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On updating my device become dead cell

Address:Bangalore, Karnataka, 560066

Recently I got update to my lenovo a6000 device and updated. After upgraded I'm facing below problems: 1) on calling, I am not able to see the called ui, I need to tap multiple times to start the call. 2) while using AppLications like whatsapp or facebook, if you get call then it is not possible to accept call. 3) I got around 20 new messages I'm not able read messages ( attached video Please provide update for these issue fixed...
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Address:Chandigarh, Punjab, 160014

My name is Gagan Sachdeva. .I bought a lenovo Laptop flex 2-14(S/n WB[protected] in October last year.There was a breakage in the screen and i filed a complaint to so support through mail on 29th July 2015.Still my case is pending and they are not replying to any of my last sent mails(even though an automated generated mail says "WE WILL REPLY WITHIN FOUR BUSINESS HOURS").I have all the mails which i have sent and which i have received from...
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J
jouhary
from Mumbai, Maharashtra
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No service provider in service center

Address:New Delhi, Delhi, 110044

I have purchased Lenovo Mobile mobile handset model No.Model A6000, 30 march 2015 and my mobile handset within warranty period.

issue - No vibrate, Hang &, Heat,

i gave it to HCLTouch Lenovo Service Center in Nehru place 204, 2nd floor Amardas building, , was verry bad Service Executive are misguided and at the back end they charge for the product saying because product in the warranty period, no any scratch...
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