Lenovo Complaints & Reviews

Purchased a new desktop Online from Lenovo Mumbai. Same is delivered about 10 days back. But in spite of repeated requests, even at the level of ED, India Service head, Mr. Mukherji, no one has come for installation. They do not respond to any complaints.

Sir/madam my btc ticket number is btc43362 i paid my payment on 29th july no package send to my address i also enquired at dtdc courier they told me no package send from you please send my offer package i wait for long time i already send complaint to [protected]@lenovopromo.Net on september 1 st and september 7th there is no replay from you still u didn't send my hard disc and extended warranty and your courier tracking number (b[protected] is not working i also enquired every day at courier office they told me no package send from you send me an replay i posted all snapshots u needed here thanking you by s.Siva e-mail :[protected]@gmail.Com mob :[protected]

My name is Vinod Khemchandani. I am one of your customers and I am hoping you may be able to help resolve a problem facing by me. After seeing so many products finally I purchased a Smartphone Lenovo A6000 Plus from Flipkart as Lenovo website go through me to Flipkart.com on 19/05/2015 and its delivered within 10 days. Within two weeks phone gaining too much battery so I complained to Flipkart and they are ready to replace but they will not give hand to hand replacement so I avoid it. Then after I reset my phone. Then it will continue going good for some time. But from now since this month 09/2015 my Smartphone is irritating much. As its heating very badly and gaining full battery within 2 hours and its hanging very much and automatic use internet without any surfing or downloading. Its unbelievable to knew that I put internet on and do not download anything or surfing but it takes 300 mb per day. Although I go to service center they will upgrade my phones 2 times but just after upgrading they also see same problem of hanging and heating. Then they will suggest me to flashing but they tell there is no new files available by company for flash. So we will send it to company and you will come after 10 days. But I do not give phone there because it takes 10 days and company will not provide me any temporary phone ? and within 4 months it have soo many problems . So please do helpful for me.

After 40 days of buying Lenovo K3 Note smartphone from Flipkart, my phone started having problem in touch screen and I gave to Service center in Adyar, Chennai. Now its about a month and they are not returning neither they are repairing it. Even they are not picking up the call. I have mailed to customer care but I didn't get any reply from them. I am calling Lenovo Customer care @[protected] and the number is not in use. I am frustrated now. How come such a brand name is having so bad service! They have no rights to cheat customers like this. Some action has to be taken. One suggestion for everyone. Please don't buy Lenovo products.

I am purchassing the one tablet in surat croma stores, date 12/4/2015 some how no physicall damaged, just put tablet in my bag next day we show the tablet is display was broken, i am ensure you no body tablet is drop in our hand or by mistake, i have visited company service center, he say no warranty claim in physically damage, but display is broken, so you will pay 3800/ so i will repaire you, so i will given the writing the company service person suresh tambul, he is not consider in warranty so you just pay to the part charge, writing matter is there so kindly do to need full how to go this matter

I have purchase a smart phone A319 from snap deal . i have recive this 23 augest 2015. after 10 days 1st september 2015 it has not worked. then after i submitted it service center. after 7 day they call us & return phone & tell it is ready because we chage its motherboard. but after 5 hours it came its previous position. then i again submitted service center but i have no recive after 1&half months what can i do?

Dear all,
This update is for those customers who are using lenovo handsets presently.

I had got a rebooting issue (LENOVO A 6000+) which primarily owing to battery issue bcoz using battery of same other handset its working absolutely fine.

But this customer service centre changed the on off switch button. And now when I m there to collect my phone, these people handover switched off mobile and when u checked it. The phone again went off.

These illiterate and useless engineers doesn't do a check before giving back the handsets. They want the phone to be submitted to them but so lazy and ridiculous in their attitude to work on them

This service centre located at parsvnath Arcadia ground floor sec 14 gurgaon.

Lenovo company should realise that selling the phone is not the ultimate goal. There should be a proper after sales service and this service centre is totally useless. Insane staff has been hired to play with our handsets.

Hello guys, I have given my lenovo P70 A Mobile for repair @ authorized service center in Vile Parle, My Mobile Vedio Problem It Solve, After it Give Me a New problem My Network is not working they are saying lenova company is not giving response of mail it is become of 2 weekthey are saying we will call u after haff an hou, r but they r not colling even one call My Mobile is Still there in your Service center please guide me now what should i do next ? [protected]

Hello guys, I have given my lenovo G560 laptop for repair @ authorized service center in kalyan, 421306 Initially laptop was having shutdown problem after 20-30 min when we start the laptop now its completely dead, service person had cross connected IC in different place in motherboard .I already post too many complaints but no response from company someone please guide me now what should i do next ? [protected]

My Name is Bhanu Partap Singh from Chandigarh . I Register Complaint Regarding Poor Service & Uneducated staff of Lenovo Service Center they Mentally Harassed me and Misbehave with me .I Purchase Lenovo S660 Gold on Dated 11/06/2015 from Anmol Watches & Electronic Pvt Ltd. Dated (23/08/2015) My Mobile set got a problem it was unable to switch on i visit nearby Lenovo Service Center ( Sec-20, Chandigarh) for Check my Mobile . They check my Mobile and Replied that Mobile Set Mother Board get faulted and need to Replace it will take 15 Days to Replace .After 15 Days when I take my Mobile back to home it giving me problem in Call in Sound after that i visit again to Lenovo Service Center and they Repair it again . After some time when i get back to my home again i noticed complaint regarding Power Switch . i again visit to Lenovo Service Centre to Fix the Mobile Complaint. Dated (28/09/2015) I notice a problem in Front Camera not working properly . I visit again to Lenovo Service Center they Replied again it will take more 15 Days to Fix the Complaint and Mis-behave with me . Now I request to Refund my Mobile Payment Rs. 8550

I have purchase the Tab of Lenovo which was found malfunctioning in month only. it was given for repair to service centre but it was not repaired and every time getting excuse that spare not available. After tremendous follow uo with lenovo i got confirmation for Refund from lenovo within 15 days. Now one month passed and i didnot get any refund nor getting any response form lenovo. This material was taken to fulfill my office requirement.

Sir, i ordered a lenovo k3 Note on 25 sept 2016, and the deleivery date of product is 28 sept 2016 ... but this product has not been dispatched till date... so in which mean you can deliever it on time. its a fraud with the customer. kindly resolve it with in a specified time. and please give me a satisfatorily answer till evening .. otherwise i am going to buy it from store and going to give NEGATIVE recommendation of flipkart to my belongings...

Highly pathetic after sale service from lenovo india:

I bought my yoga 500 - 14ibd laptop (Ideapad) on 8 / 6 / 15 and its screen started flickering in 3 months and my trackpad started to come out.
And since then i have gone through the ordeal of highly unproffesional, slow and painful service of lenovo

1. My complain was registered on 26 / 8 / 15 with complain no. [protected]. Then they took their own sweet time to process it generating my order no. With so: [protected] on 1 / 9 / 15 (After 1 week). Service team emailed that engineer will come and check the machine, he did not……. Then they tell me the parts are not available (Probobly have to shipped from other part of the world)…… and give me a date 28 / 9 / 15…… delay it further to 2 / 10 / 15…………. Its then that i start shouting and give email reminders…..So finally the golden day comes when your engineer arrives with the spare parts on 24 / 9 / 15 after a month of my complain
2. Now to add to my ordeal they send a screen which does not support full hd i. E. (1920x 1080)……… the engineer very conveniently fixes a screen which has max. Resolution of (1366x 768).In spite my constantly pointing out the differance he is admant in making me a fool and tells me my mother board does not have drivers. It is only after i insist on attaching my old flickering screen that he agrees that mine was full hd supported.
3. Plus after engineer’s changing and rechanging my screen multiple times... It has started to black out additionally to the flickering plus he broke the locks. Which according to him were already broken. Highly incompetant staff that lenovo support team has.
4. Plus i had send picture of my track pad coming out on 26 / 8 / 2015 as asked…… and then send upper case after i month…….. Which is the wrong part!!!... Engineer tells me uppercase is fine we need to order trackpad again and clicks the same picture that i had mailed one month back.
6. Their engineer confesses that coming out of trackpads is a very normal complain for them…. Which occurs in most of their laptops.


Lenovo has the poorest and slower than the slowest service i have experienced.
Now they are giving no respose to my complains and i plan to go to consumer court as no other option is left.

Never ever by lenovo……. Their laptops are just attractive to the eye but turn out to be.

Sir, I recently purchased Lenovo Smartphone model: A2010 through online shopping Flipkart.com. The Flipkart online has given specification that the said smartphone is a 4G network compatible. But, upon the enquiry with Airtel, the Airtel company is stating that the said handset is not 4G compatible. I am shocked. Please enlight me on the same.

I have ordered lenovo a6000 phone on date Aug 23, 2015. Now within one month i have hang problem. so please upgrade my phone or please replace it, And if possible can you replace my lenovo a6000 with lenovo a6000 plus ??. as our telephonic conversion here I've attach invoice copy of bill. please find invoice. revert me ASAP. Thank you.. [protected][protected] Thanks and Regards Ajay Parekh Mobile : +91 [protected] Email id : [protected]@gmail.com Address: B/805, Aashima Tower, opp. Sandesh Press, Bodakdev, Vastrapur, Ahmedabad, India-380054

Sir, i had purchased lenovo mobile A6000 now its not working . battery is not charge and after charging it will be low in very fast . for a one day i must have to charge 3 or 4 time. service center not ready to change my mobile. bcs they said that if you purchased from flip kart then contact them. PLEASE SUPPORT ME.

I purchased a laptop lenovo Z51 in offer catagory which was giving 2 years extended warranty and a Lenovo 1TB hard disk. As per their instructions I have paid the amount of 499/- to their account. I got extended warranty confirmation and they promised to give the goodie within 21 days. But its too late. It already took more than a month. And I am not getting anything from their contact no. Its really a fake offer. not receiving the calls. not responding to emails. took more than a month to respond for warranty extension..

I am PRAFFUL KUMAR SAHU from durg chhattisgarh actually i was participated in your BTC offer and i was buy a lenovo G50 lappi and i i was chosen a 1tb hard disk and i was payment at a time. the company send a mail in my mail i.d they delivered on 21 days but today is 50 day but no any product provide to me. i want my product very soon please note my complain and do some thing to this

We want to bring in to your kind information that in our moboile hand set lenovoA 6000plus content list not displayed in what's up content .that our friend content are already use what's up Please suggest me for this type of problem. HANDSET DETAIL COMPANY-LENOVO A60009PLUS Andoriod version -5.0.2

I have lenovo S850 from last year, and i am unable to download apps in the Mobile form last 15 days .so for resolve the problem i will visit to service center at F1, sector 08 noida. and the center not solve my problem, she told me it is third party problem, we can not accessed you.and i know that is the problem with mobile not form operator, they are not doing his job properly. i will request to lenovo kindly change the service center or deply some good person for public dealing.
i will never suggest to purchase lenovo mobile. they dont provide good service.