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Lenovo Complaints & Reviews

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Last updated Mar 18, 2024
Complaints 4389
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Lenovo reviews & complaints page 168

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R
ravi119
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst after sales service

Address:Mumbai City, Maharashtra

You guys have any business manners? You guys are giving 2 days for the payment against Lenovo BTC offer, whereas - your website always gives error message that invalid ticket number. - your cell phones are always busy. And do I have only these duties to ensure I create and post you and the DD should reach you in 2 days? Are you guys insane? So whom should I go and register my grievance ? You guys dont reply to emails, phone. so...
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K
kayp0911
from Mathura, Uttar Pradesh
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LCD Not replacing under warrany, no solution yet

Address:Gautam Buddh Nagar, Uttar Pradesh

Let me introduce myself first. I am Praveen and owing Lenovo Z50-70 from last six months. I some how had problem in my LED so I visited Lenovo service center sector 12, O-91 Noida on 2nd july. After a long waiting time my LED got replaced on 27th july 2015. I just it for a day and I noticed It has a serious issue. A big line of dead pixels appears sometimes. I immediately visited service center to the very next day (29th July 2015). The...
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A
anilkedia
from Kolkata, West Bengal
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S660 in titanium

Address:Howrah, West Bengal

I had purchased a mobile S660 on 18/11/2014 at Ezone South city mall Kolkata the same is not showing Network.

My SERVICE RECORD NO IS - SRIN[protected] dated 14/08/2015 AT HCL Kolkata in the mention the defective parts no S660rowmb & *78p6700003neucs_8G, part number-5B29A6MVXT.

on 24/08/2015 we have received a call from Mr.Anirwan at around 5.00pm and said in the mobile liquid found in pcb so its not repairable.br...
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Premnath Nair
from Malappuram, Kerala
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Very Inferior quality product and service is pathetic

Address:Malappuram, Kerala

I have bought a lenovo 6000 + phone from flipkart From the first week itself felt that the phone was over heating.Then in the second month the mic was not working.Subsequently given the phone to authorized service center but even after 21days (today).I have not received the phone back.Tried to contact the lenovo support over phone and series of mail with no use.I will never recommend such a horrible product and service to anybody!!!...
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A
Arifuddin91
from Mumbai, Maharashtra
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Laptop not working properly and company is denying to repair in warranty

Address:Hyderabad, Andhra Pradesh

I purchased Lenovo Flex 2-14 from US and then was using it in India, After about one and half months of purchase it started giving problems like it was getting shut down with out any reason that too unexpectedly. I then contacted the support center and inquired about International warranty, they confirmed me that the products service is available in India and asked to submit the laptop at service center in hyderabad. Now after keeping it...
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M
manojsah.brmp
from Bargarh, Odisha
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Subject: Defective Product Delivered: Need Refund ASAP

Address:Sundargarh, Odisha

I Manoj Sah purchased a “Lenovo A6000 Plus” mobile phone *IMEI No: [protected]* (Invoice No: # BLR_WFLD[protected] *Order Id*: *OD[protected]*)on 5th May which was delivered to me on 8th May and since then the product I received was defective and the defect was ”Display Screen Blinking”. I registered my complaint to Flip kart and they asked me to go to Lenovo service centre to get the problem fixed. Today the service centre...
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G
Govind Dujari
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Laptop stopped working

Address:Mumbai City, Maharashtra

I want to draw your attention towards the problem which i am facing with my lenovo S510p model. It has been just 2 months since the 1 year warranty expired and then suddenly my laptop stopped working. I had been to the service center but they said i need to repair the product. I would also like to share with you that the product has been taken the best care from my side and there is no physical damage in the product. My friend is having...
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A
anand r. kulkarni
from Mumbai, Maharashtra
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Model number is different as on the box display

Address:Aurangabad, Maharashtra

I've purchased a lenovo A6000 plus from ur site. The box of the phone shows Lenovo A6000 plus but the phone shows the model number as lenovo A6000 and not Lenovo A6000 plus. The company has sold lenovo A6000 in new packing of lenovo A6000 plus or what. Why does the phone shows model number as Lenovo A6000. Please kindly resolve the problem order no: OD[protected] email id: [protected]@gmail.com reg. ph. no.:[protected]...
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M
mohit jaat
from Dehra Dun, Uttarakhand
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My laptop not working properly

Address:Meerut, Uttar Pradesh

I have a lenovo laptope. it was asking o[censored]pdate so i update it but now its not working properly.when i play a vedio its not responding, when i slect any song and vedio its not responding and then screen goes to blue any key and button not works onley window icon show then i will restart it, it works good but when i slect some thing any aap its not resonding. plz healp me plz plz...
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G
George Maxwell
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Can't find a part for my X1 Carbon

I have a one year old top of the line X1 Carbon. I have 2 day onsite service. I received a call on Tuesday they are out of the part they need (motherboard) and it would take up to a week to get the part and then contact a tech to come out. I explained I am self employed and need my computer to work - no help. This is ridiculous. If it were an older computer, I could understand. I spent a lot of money for the support service and now...
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N
nirmalmahato
from Kolkata, West Bengal
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Warranty related

Address:Kolkata, West Bengal

I was making a complaint regarding for my desktop problem to lenovo service in warranty. the complain SO no is [protected]. created on 25/6/15 .and on behalf of this complaint your service engineer visited and he found that the problem was occurred due to Motherboard problem. after that the service engineer said to me that he order for the parts and gave me a so no.[protected] created on 1/7/15 . but till now I have no feedback from service...
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S
Shuvam Sarkar
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Customer support not replying BTC offer

Address:Chennai, Tamil Nadu

I have bought Lenovo Y50-70 laptop from lenovo authorized seller.I have completed my Back2College offer registration on 14th August, 2015.I have send all the necessary documents required to register for Lenovo BTC offer.But the BTC team neither replying to the mail nor picking up my phone.When I called the customer care they told me that to contact the particular department.But what should I do as they are not picking my phone....
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F
Feesto Dominic
from Kodungallur, Kerala
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Lenovo s660 mobile complaint not rectified after 49 days

Address:Thrissur, Kerala

I bought a lenovo s660 mobile on 03/09/2014 for Rs 12000/- two months before i feel very hang and touch is not working. Then i registered a complaint on 07/07/2015 at lenova service center Thrissur dt, Kerala, India. Then after my regular enquiry they return my mobile on 24/07/2015 but no sound for mobile they said that the mobile have to change no replay till this date26.08.2015...
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G
Gopibalakrishna
from Mumbai, Maharashtra
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Laptop support sucks

Address:Bangalore, Karnataka

I purchased Lenovo G50-70 (YB[protected] in Feb, there was a screen issue and as the product is still under warranty I had raised a complaint and they sent an engineer (Wipro employee (Service One contract)) to replace the screen. While replacing the screen engineer broke the screen cover and when I informed about this on the same day, he said they will get the screen cover replaced. After a day when I called them to check the status, they...
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Banku1904
from Noida, Uttar Pradesh
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Worst Service

Address:New Delhi, Delhi

I am very disappoint that i had purchased LENOVO A5000 in Black color on 14-May-2015 with IMEI [protected]. My battery got swelled after some time. I had compliant at your customer care Nehru Place, Delhi regarding the handset problem and submit the same on 20-Aug-2015. I was shocked that they said they don't have new battery at office and will take 10 days to change the battery. Is this the way LONOVO satisfied their customer. Regards,...
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B
BhagyeshVideo
from Rajkot, Gujarat
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About BTC offer not reached

Address:Anand, Gujarat

This is to inform you that my gift of offer in been taken back from DTDC-Delivering Value having the AWB number - B24718804 and it was sent on 4th August from your company to the respective courier service. You had send a mail to me on 10th of August notifing that we will recieve our gift at our postal address. Inspite of these the courier service had not send the gift on our postal address and returend it back to you. Checking the details...
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A
azarudeen4262
from Bengaluru, Karnataka
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Not satisfied with lenovo service

Address:Dakshina Kannada, Karnataka

Hello, I have bought a lenovo s90 set from harsha electronics mangalore on[protected].I had taken a insurance along with the set which covers physical damages.Unfortunatlly my set display got damaged. I gave it for service at Lenovo service center. The display was supposed to come in 1 week but a month is over and they are complaining of no stock. i am fed up with lenovo sevice.They are not helping customer properly. please i need help. --...
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B
BhagyeshVideo
from Rajkot, Gujarat
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About BTC offer not reached

Address:Anand, Gujarat

My btc number is BTC-32610. This is to inform you that my gift of offer in been taken back from BARODA SUPER FRANCHISEE, BARODA having the AWB number - B24718804 and it was sent on 4th August from your company to the respective courier service. You had send a mail to me on 10th of August notifing that we will recieve our gift at our postal address. Inspite of these the courier service had not send the gift on our postal address and returend...
+3 photos
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A
amarjaypee
from Gurgaon, Haryana
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a7000 Charger with Mobile

Address:New Delhi, Delhi

I had purchase LENOVO A7000 mobile phone thru flipkart on 12/07/2015, vide Order ID: OD[protected]. Invoice No : # BLR_WFLD[protected] dtd. 12.07.2015 mobile charger not working properly I contact to lenovo customer care they adviced that I have to visit Lenovo Service Centre for that. I rush to Lenovo Service Centre TECHNOCARE E-26 1ST FLOOR, LAJPAT NGR PART-2, New Delhi for my charger problem, they had not replaced my charger,...
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S
saju1046
from Ernakulam, Kerala
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Display damage A536

Address:Ernakulam, Kerala

I have purchased your lenova a536 by online on 17th july 2015. Without my fault display damaged within one month. I have approached nearest authorized service center at kochi on 10th august 2015. Till date the set not replaced or complaint parts replaced within one week. I have total dissatisfaction. For the last 14 days i cannot use the new phone. I have suffered irreparable loss by purchasing your mobile phone. Please replace a new...
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