Lenovo Complaints & Reviews

Hi team, i purchased laptop on 19th july 2015, on the same day i found that left click was not working and engineer from your side told that motherboard is faulty . now my question is, if you buy new car, and you get to know that it is not efficient and engineer request you for engine re hauling, would you allow engineer to open cars engine on the 1st day??? same is the case here, i would request you to replace the product or give the money back and take your laptop back. regards vikas [protected]

When I upgraded my system to windows 10, a error message is repeatedly being shown that 'unable to start dolby audio driver. please restart the computer or reinstall the driver if problem persists.' what should I do, please assist me positively.

Dear Sir, Madam, I have bought a Lenevo A850 mobile hand set on 14th May, 2015 through eBay. During first month onwards I have been facing issue with the hand set. First Lenevo provided some online support. But those did not work and they asked me to submit it to service center. I submitted it almost one month back. But till yet they are not providing any support to me. They are saying that it is pending with Lenevo for support. As per my knowledge it has one year warranty and I bought this product only almost three months back only. I request you to kindly advice me and help to get resolution from LENEVO. Thanks and Regards, Rupam Choudhury M No [protected]/[protected] rupam.[protected]@hotmail.com Hyderabad

We purchased the lenovo Y50-70 laptop S.No: CB34955767 on the 26th March 2015 from Croma . Within few weeks o[censored]se we noticed the issue where while opening and closing the lid a big noise was heard and placed a service request on the 5th of May 2015 where the customer service personnel visited and said that hinges need to be replaced, he generated an order for replacement of hinges. The technicians have visited the laptop 6 times and have been unable to solve the problem. Meanwhile repeated opening of the PC has damged the Touch Pad which was found broken, Touch POad has been replaced. Camera cable was damaged by the technician, Now they say the LCD backcover pasting has loosened Lenovos team has been unsuccessful in solving the issue and more and more problems are being caused. We seek an replacement of the piece or full refund of the amount

I got my handset on 6th august evening and after 2 days that is on 8th august evening my wifi is not working..when i on my wifi(WLAN) it is not showing any network since my rooter is side of my mobile only.. not only my rooter signals but also other many networks are available but no wifi signal receiving... please anyone help me in solving this problem thank you

Hi I have purchased Lenovo A 6000 mobile IMEI[protected] on April 03th 2015 from Flipkart. From day 1 onwards i am facing the issues and flipkart has given troubleshooting after that it was some what better after one and half month again i am facing issues. 1. Battery Draining very fast 2. Heating issue which is almost 40+ degrees 3. not able do multitasking. 4. Network Drops 5. Music folder not synchronizing. 6. Some other issues So on 19th june 2015 i have submitted mobile at PC Support pune after 10 days they returned mobile by replacing the battery but after that also i am facing issues. Work Order no:AQP/LO/15/00409(19th june 2015) Again 4th july2015 with in a week i have resubmitting mobile stateing that issue was not solved. so this time they said that are going to replace the motherboard. 15th july 2015 i took the mobile this time extra issues has adding i.e Network not identifing so not able to do calls too. Even i have cantacted lenovo CC, maharastra cheif ASISH PATEL number of times he is also not responding properly simply saying service center will look that. Again i submitted the mobile they created Work Order no: AQP/LO/15/00658 This time they replaced the Mother board but the issues are not solved at all. So have Escalated to Sudipto Ghosh (India Services Executive Director) at [protected]@lenovo.com and Surjith([protected]@lenovo.com) but no change. Due to this has submitted 5 times at service center. Thanks, Akhilesh +91-[protected] +91-[protected]

As I purchased Lenovo S850 Mobile on Nov 2014, but from the past 15 days I am not able to access the touch of my phone, since I already went to the service centre, as Already register my complain to the same 20 days before . As the concern person told me to handed over the set to him and I agreed to do so as he told it will take 9 to 10 days to fix the problem, but then he handed over set to me and told as he will recieve the panel he will contact me, from then to now He has nt contact me and I tried several times to contact him but he is not lifting my call as I am not the Lenovo 's customer. Very few time is left to over my warranty time, so I request you to take suitale action and fix my problem as early as possible please...

I have brought lenovo a7000 it has mic problem so I gave my mobile to lenovo authorised service center at chennaion 17/07/2015 its has warranty also but till now they did not repaired my phone and does not giving proper response I also communicated lenovo customer care helpline they also not given proper staus of my mobile I have attached recipt given to me at lenovo service center

Hello Sir/ Madam I bought a Lenovo handset S660 on[protected] for Rs 9000, which is a dual sim phone. I usually use 1 sim. Recently I noticed that the second sim slot( which I was not using earlier) had a manufacturing defect and a pin of sim slot was broken. I realized this when I thought of inserting the second sim in the phone. Also, recently the battery was behaving very unusually and 100% battery drains within 45 mins or so. Regarding this, I went to the Lenovo service station at F-1, noida sector 8. They declared my phones warranty to be void. I feel cheated. Please bring justice to me. I thought Lenovo was a big brand and it has value. But unfortunately it doesn't seem to be the case. I trusted your brand name and things like these only create a bad image. After sales service is every business's backbone, but the way you have treated me definitely shows you don not take it seriously. First, you gave me a faulty device, and now you say the warranty of the mobile phone is not valid because it was manufactured with fault. I feel like I did the biggest mistake of my life to trust Lenovo. I'm attaching the Job sheet of my phone created at the Lenovo service station and the bill memo. Please replace my device and stop cheating your customers Gautam Singh

My laptop lenovo ideapad z510. Machine serial no:YB04286268. Machine type no:59398016. i given my laptop to service centre in tirupati, Andhra pradesh. I given my laptop with one problem they will clear that problem and will call if i went there to collect my laptop there will be one more problem and i have to say the problem to them. Again they will take so many days to repair. I has taken my uncle with me again he is talking rediculous language with my uncle. Please take action on them sir.

Very bad customer care service. I have been facing problems since 6 months, but there is no valid response at all. I bought a Lenovo S930 an year ago for 18000, within 4 months I had a problem with battery. I submitted the mobile at "Sri vinayaka electronics, abids, hyderabad" service centre. They replaced the mother board and delivered it back to me in last week of Feb, 2015. And I Have again faced an issue with camera and returned in service center on 4th March, 2015. After 2months, they have responded that they will replace the piece but till now i haven't received any phone and the customer care team had always given false promises for every 2 weeks when i contacted stating that they are not able to get the new piece from lenovo . We have been following up with service center people for every 2days but still the problem persists and this has been more than 1 year that i bought phone but the phone is never with me for more than 4months. This is very bad to Lenovo brand that you are not responding to customers on time with correct and valid response. Please find the contact person (Lenovo Incharge) below who gave false promises to me and made me trouble for these days and unable to tolerate any more and writting this review. Jagadish, +91-[protected]

I am not able to get through to the customer care executives of the company since a week since they all are "Busy assisting other customers" since a week? I have battery issues and some other petty issues that need to be resolved but the hell they aren't available. I sent a mail to the customer service email id and received a mail regarding the solution(that it would be taken care of) but nothing happened. Only some days of warranty are left and now these people are acting like this. Vikrant Arora +91-[protected]

I tried calling both the no. Mailed 6 times but no reply. They are just careless to hear. Bought z 5170. First they told that on bill dealer's sign is missing. Sent document again. Then payment link came after two week . Made payment and waiting from another two weeks but no response from their side. Such a bad experience with Lenovo.. really disliked about the services

Dear Sir please see this order is it not good quality not qulaty camra camra is a verry poor so i will refund it i recevd 1/8/15 i camplain same day but compony is no responce please take action this product OD[protected] Thanks & regards Pappu Kumar [protected]

I am written so many mail to lenovo in regard to my lenovo laptop bearing serial number YB04489084. Presently, I am not able to operate my laptop due to the hardware RAM being not functioning properly. In this regard, I have tried to contact the service desk team but to my disappointment, there is no action on the same. I bought laptop almost nine month before and it's not working. It's been around one month that I have been consistently calling lenovo everyday almost thrice. Initially my complaint was registered on a wrong address by the lenovo people. I waited for almost fifteen days but there was no response again. Then I called up the lenovo customer care again for almost six times. Then for the seventh time they said that my complaint was registered on a wrong address and also assured me that my laptop will be repaired soon . Again I waited for one week then again no response. Finally when I called them again they gave me lenovo service centre for Noida sector 12 branch (opposite to Noida stadium gate no 7).I am a research scholar my final date of submission are coming I almost begged those lenovo people to repair my laptop as soon as possible. I visited that sevice centre again I was given a fake assurance by that my laptop will be repaired within three days or if not then I will be a given a follow-up. But again no response . I waited for seven days then I called these people they were not replying to my calls.I am really regretting to purchase a lenovo product. They do not cater to customer needs. I have been troubled for almost one month. I have been struggling day and night for my getting my laptop repaired. For contact details text me. I have tried several times in Lenovo and the customer support team has been shifting the responsibility to one or the other desk which leaves me in this grave situation. If there is a support desk, I believe they can internally manage the issue and resolve the same. Being a student pursuing PhD course, its not possible for me to keep on calling your customer service team and left with no clue whatsoever to resolve this issue. Looking forward to hear from you soon

Lenovo K3 Note was delivered me ny Flipkart on 22 July 2015 and on the night of 24 July 2015, after playing games, I left and kept Lenovo K3 Note aside and when I woke up in the morning I found a small scratch on it without any incident. But later on it converted into a crack and in days it spreaded from top to bottom of Lenovo K3 Note. And it have heating issue also. When I called Flipkart about the heating issue and glass cracking issue they started giving me some troubleshooting steps. I know that burn, damage and crack is not covered in warranty. But as per other's review and even one of my friend bought same Lenovo K3 not and he had also same issue. The was got broken without any incident. It's may be due to excessing heat which is generated by the model and this model which specifies that it doesn't have any protective glass like Corning glass etc. While in this range other brands are coming with corning glass.

I have lodge a complaint to their "[protected]@fourtech.co.in", "[protected]@fourtech.co.in", "prashant.[protected]@hcl.com" mail ids, i purchased the product in april 2014, it will giving network problem, they have changed its mother board in feb 15 in warranty, but it is gving same problem after 40 days which should not be, now they are asking to pay its mother board cost rs9000.00 which is very foolish, all above people are olaying with me, just sending the mails to here and there but not going to solve the query of the same, near about thousands of Lenovo users having the same problem, this company selling this faulty products to poor Indian people, covering two times of its value, ask them to recall faulty products from market and BAN it like Maggie . hoping justice for me and my dear poor Indian people . pls send me the procedures to take action against the company my mobile number is [protected], [protected]@gmail.com

Lenovo A6000 is the most worst phone in the world and I sent mail to Lenovo customer care but there is no response(my phone problem, once lock the it will not open screen with in 3 minutes and when we want open call log/contacts it will running like any thing) compare to this phone basic phone is the best

I am Gajendra Tiwari...one month ago..I have purchased lenovo a7000 from flipkart ..within 2 weeks..it had a loudspeaker problem.. So I had my mobile to service centre, which is in Bangalore, Karnataka.. They have taken..nearly 3 weeks to repair my mobile...after getting my lenovo a7000 from service center... It again started showing the same symptoms regarding loudspeaker...
I am sorry to tell you that...your customer services are very poor...

Please Help me...I just want to replace my mobile's loudspeaker.. That's it..

Gajendra Tiwari

I bought an smartphone Lenovo s60 and within 7 days the phones panel got projected out. I went to the service many a times and they have not yet found a solution. I bought the fone on from money borrowed from my friend and the phone is at service center and i am paying interest dor a product i dont have. The service persons are fooling me around. Every 2 day i go see them, its an expense for me.
I want an complete refund and i dont want that inferior phone.
The adress of the service center is as given below. ADR TECHNOLOGIES: 1ST FLOOR, DD JUNCTION BUILDING, M.G ROAD NEAR SHENOYS THEATER, COCHIN- 682035. PHONE NO. [protected]. MOBILE NO. [protected].

They dont even pick the call.
I am done wit it and want justice.