Lenovo Complaints & Reviews

I have purchased LEnovo Phone in april 14, after 8 months it was giving me network problem, their service center changed its motherboard, after 40 days it giving me same problem, I run to their service center again, as my warranty is expired they asking me to pay 9000.00 for new mother board, which should not be applicable, I have escalate the same to their superior but they are not giving me proper response for the same only mailing here and there . problem mailed to Surendar M7 "[protected]@fourtech.co.in", "[protected]@fourtech.co.in", "prashant.[protected]@hcl.com", as the product is faulty they should replace the same or repair by new board withiout ant charge, thousands of lenovo phone are faulty and customers are mentally and financialy harrased by their service center, LENOVE should recall and stop selling of the faulty product . they are earning dubble from one product

ORDER NO - OD[protected] LENOVO A6000 PLUS TOUCH KEYPAD ISSUE.I ordered Lenovo A6000 plus through FLIPKART on 8th july which got delivered on 10th july 2015. i called flipkart service centre several times from 18th july 2015 (21st, 22nd july, 23 july also). i am getting ir-respective reponse from flipkart customer care. a technician everytime said that remove scratch card, reset phone and after that install smartchk app. i did that 2-3 times. a technician without no brain inside, doesn't realize that a how to operate phone without touch to install the app and operate. i also return request on 19th july regarding this order.since i bought the phone through flipkart i told them i will file the return myself.I am attaching photo. FLIPKART claims they provide EASY RETURNS if the customer is not satisfied also.Here i have a genuine reason still they are not keeping their promise.I dont want any replacement anymore and require a full refund at the earliest..since the model as such is a defective one and worst Service of flipkart and defective mobile technology.

i purchased a A600+ on 10/7/2015. after 2-3 days, it started showing problem to touch screen. i registered a return request (with Return iD[protected] on 19/7/2015. technician called on 20/7/2015 saying that remove scratch guard, reset phone. same is repeated 3-4 times on 21st, 23rd, 24th july with wasting of my time and Money but issue is not solved. extremely disappointed and unhappy with worst customer Service. since i bought the phone through flipkart i told them i will file the return myself.I am attaching the photo from lenovo service centre. FLIPKART claims they provide EASY RETURNS if the customer is not satisfied also.Here i have a genuine reason still they are not keeping their promise.I dont want any replacement anymore and require a full refund at the earliest..since the model as such is a defective one

Hi flipkart, I brought Lenovo S20-30 Ultrabook (CDC/ 2GB/ 500GB/ Win8.[protected]. My Order ID: OD[protected]. It was written on Flipkart page (http://www.flipkart.com/lenovo-s20-30-ultrabook-cdc-2gb-500gb-win[protected]/p/...⇄ that Its RAM can be upgradable to 8GB but now I learnt from online forums of lenovo that Its RAM is glued to motherboard so it cant be upgrade untill unless its motherboard is changed. Dear Flipkart, 2 gb RAM is not enough for me. I brought this notebook so that afterwards I will upgrade it to 6 GB but now this laptop is of no use to me due to its sluggish performance. I request you to replace this notebook with 6GB or 8GB RAM. These models are also available in markets otherwise you can take this laptop back. I dont have any use of it.. Thanks Germanjit Randhawa [protected] germanjit.[protected]@gmail.com

i have purchased Lenovo 6000+ through flipkart which was delivered on 22.06.2015, subsequently it was noted that the mobile was defective. The problem was reported to flipkart and request for replacement was created. Later i receive few calls from customer service and the problem was resolved through smartchk (Don't know exactly what they did, but phone went fine after that). Today again same problem is appearing in my mobile (the display/touch screen is not working properly, if i type 1 letter than 3 letters are typed in screen- its malfunctioning). If repair last for only 20 days. Now after completing 1 month warranty from flipkart again same problem has arised. just want to know why flipkart didn't replace the defective mobile at my first appeal. Are they waiting for the expiry of product warranty? My humble request to flipkart to kindly replace this defective piece or provide me refund. This is highly disappointing that such Big brands are not complying with quality & standards and making problems for end consumers. Please expedite on my request at your earliest & oblige.

20july2015
[protected]
all in one computer not in working.any type.
this is in guarantee period please check or repair.
mfg.date - 14/05/10
lenovoc-260
cpu1j1800hdd5cconfiguration[protected]
s/n cs01634342
address- G-17, kiran garden uttamnagar NEWDELHI-110059

machintype - 10160
configuration[protected]
s/n cs01634342
product family- lenovo c 260
cpu- 1j1800
hdd - 500G
ram -2G
ODD - dvdrw
os - freedos
mfg - lenovo pc hk limited
mfg date -2014/05/10
mo - cs04051002
bar code[protected]zaa00110072

Lenovo A6000 Mobile I bought one Lenovo A6000 Within few days o[censored]sage, once I charge the Phone, the battery is getting drained very fast, even within one hour o[censored]sage, Also the phone gets heated so that I cannot bring anywhere near my ear to attend a call. This is a faulty set that flipkart.com delivered to me and Please take necessary action to replace my smart phone. Yours Faithfully Selvakumar.

dear sir, i purchased the lenovo 3000 n 100 battery from snapdeal on 30 july, 2015, but this battery is not charging properly and there is no backup. I contacted snapdeal customer care as well as lenovo help centre. but both these did not provide and information till date. ther authorised centre, nyyar pathankot replied that they did not deal with lenovo laptops and other service centre are out of reach. the battery is in warranty period so i want to replace the same, but neither the snapdeal nor the service centre guded me properly. sir i request to you that please look the matter carefully and do the justice...thanks

nutan shrama
pathankot, [protected]

My S.O is [protected]. On 14th July i received SMS as your part is shipped, please contact your nearest service center...after 3 days i was called to them, they said "not yet received part", since then i have been calling them and quarreling, they are saying as same "not yet received". today i have called to your customer care, they given shock to me, they are telling "part is not available now it will take some more days time". i asked "why did you send mail like part was shipped and why your lenovo service.com showing as part is shipped". then they told simply, that site is not working :(... it is really worst service, i never expect this from lenovo

I have purchased LENOVO VIBE X2 4G phone dated on 11.03.2015. After 3 months from purchase date I am facing issue with display as it is continuously blinking while operating. Also I have contacted to Customer Support team located in Dadar East (Mumbai) SERVICE CENTRE: B2X-001 ALLIED SERVICES CSL INDIA PVT LTD. However they are not being able to solve my problem within promised time limit. It’s been more than 30 days my phone is in service centre. Also I have contact to "[protected]@lenovo.com" but they are also avoiding to answer me on same issue. At one point of time they are saying me that phone is ready and collect the same from service centre and on the other hand they are saying they are not responsible for these issues please contact your nearest service centre. here we are neither getting the proper answer from any one nor the solution. this is very big cheating which Lenovo team is doing with their customers like me. A humble request you to kindly provide solution on these as its been very sensitive matter now and i am suffering from these since last one month. thank you for your cooperation.

Dear Lenovo Team, I was bought your brand smartphone but I am very dissatisfied for your services. we not suggest LENOVO brand any people. I have very bad experience of your service center. Any time does not get correct commitment from your service center. Few day ago was put phone same service center for same issue but they gave the phone back to phone without repaired. We several time put phone on your service center but till time facing issue same. Service center said parts will take time to come. How can I wait for your problem?. I want solution anyhow. Receipt are attach of your service center. I wait 48 hours otherwise I will go consumer court. User Name : Jikesh Surani IMEI / SN : [protected] Product : S850 Problem Code : P0052 – Charging Issue Regards, Tushar Savani [protected] / [protected] / [protected]

Dear Lenovo Team, I was bought your brand smartphone but I am very dissatisfied for your services. we not suggest LENOVO brand any people. I have very bad experience of your service center. Any time does not get correct commitment from your service center. Few day ago was put phone same service center for same issue but they gave the phone back to phone without repaired. We several time put phone on your service center but till time facing issue same. Service center said parts will take time to come. How can I wait for your problem?. I want solution anyhow. Receipt are attach of your service center. I wait 48 hours otherwise I will go consumer court. User Name : Jikesh Surani IMEI / SN : [protected] Product : S850 Problem Code : P0052 – Charging Issue

I had purchased Lenovo Vibe X2 from Flipkart on 14th Feb 2015 by paying Rs 20089, the initial delivered product had battery issue- battery remains 100% and suddenly the phone gets turned off, so got the same exchanged on Feb 24th 2015. On June 6th 2015 again i faced the same issues, battery used to remain 100% and suddenly the phone gets turned off. Again gave it to service center in bangalore Jayanagar branch and got battery and board replaced it took around 2 week to get it replaced. But the issue still exist. Wrote complaint to [protected]@lenovo.com asking for replacement as the I had battery even after service where (battery and board was replaced). But as per policy their cannot replace hence have gave for 2nd time service on 9th July 2015. On 21st july when called service center person says we have changed the battery and kept for testing you can collect the phone on 22nd july evening. When called on 22nd july afternoon she says your phone board has problem it may take 1~1.5 months to replace. Even escalated the issues to Executive Director(Sudipto Ghosh) [protected]@lenovo.com.But was of no help. Please help on next course of action to be taken. Attached all invoices

Questions › LENOVO Technical Support team Currupt my Licence windows8
LENOVO Technical Suport team Currupt my Licence windows8
prashant25123 on Jul 22, 2015
i m complaining regarding my bluetooth sent receive issue in my warranty period..thinkpad E431 model ...lenovo sent the engineer to solve the problem..but he not solve the issue but more add problem..he creat more issue in my thinkpad...he currupt my windows8 and all my data lost..my compalin no.[protected] dated 7/07/2015..till date my problem not solve ..everyday i contect in lenovo support center..toll free no.is..[protected]..everyday there diffrent person and everyday i spent more then 60 minuts behind them to solve isssue which created by lenovo engineer..i complain also by mail which given by them..they also accept and confirm mistake by them ..technical team doing mistak..and i lost my licence windows8 and all data..now they desided to send R DVD to install OS on my systems but every day they has excuses ..every day they change..today they tell me our technical team solve your issue by Remote systems..they give me tyme today 4 pm they call ..i m sitting with the internet conection..till 5.3 pm they not call ..so i call in lenovo support..they take me in remote systems but they doing nothing..they not solve my issue..now sir please help to how solve my issue...i mail on lenovo id..[protected]@lenovo.com..[protected]@lenovo.com..lenovo no.is [protected].. my new request no is..[protected]..which is given by lenovo..thanks & regards prashant patel [protected]
Question answers Answers Questions category Laptops / Notebooks

Sir, I have lenevo P780 set it got signal problem. For this problem I went to Gaya service centre(Global services of India Near GBM college, B.N.Jha Road, Gaya - 823 001). They kept my phone for two days and after that they told that it will cost around Rs 3600 for repair . I told not to repair it and give it back. I had gave Rs 200 as they asked at the time when I went to them for my mobile without being repaired. At that time I didn't checked my phone completely as that time there was no memory card in my set. When I came home and checked my phone by playing audio I found my speaker in not working properly. When I called them about this they refused their fault and didn't entertain me their behavior and service was very bad. Sir I request you to take action against them.

Hi, I am using lenovo a7000 mobile. It causing WiFi and hotspot problems it is never connecting to any WiFi network/not even detecting the other devices. It was occurred due to the recent lenovo updates done in my phone .. How can I overcome this problem please give me solution quickly...

HI, this ashraf ali from trichy tamilnadu. jun month i will buy a A6000 plus smartphone in flipkart. But now its overheating and the charge is below then 3hours only. the same time not use data and calls. but it will fully discharge the charge in below then 3 hours in without using anything. .

I booked a Lenovo Yoga 2 Tab on line on 10 Jul 15 on the website of Lenovo. The tab was to be dispatched by dostore. and the consignment was to be delivered by Aramex courier services. However, till date (21 Jul 15) the Tab has not been delivered inspite o[censored]mpteen number of calls and mails to various agencies like lenovo, dostore or Aramex. The consignment no is [protected] for aramex and Lenovo: Order #[protected].The std answer is the address cant be found. The irony is that the same aramex courier delivered a battery ([protected]) booked through Amazon in 3 days on the the same address.

I had bought laptop last year which comes with one year coverage of accidental warranty on 1st week my laptop got damaged, and I took the same and went to service center in chandigarh Named (sysnet) and they said information about the approximately time taken to get is repaired For Service Request: [protected] Product Line: Notebook[protected] S/N: YB02052017 Service Date: 20150604 now new issue has been initiated when company got the laptop parts and found new hard disk is not working. Such pathetic service is like hopeless from such a big company. Later service center engineer took another week to order the part and today he said he is able to order the part. now company is denying to extended my warranty during the time the laptop is in service center they took to get it repaired it is approximately 45 days.