Lenovo Complaints & Reviews

I bought a Lenovo z50 laptop on july 1st, 2015.
Dealer told me to register this on www.lenovopromo. Net to get the offer by company, but now i m trying to register here but unable to register it. . .

Pleas resolve this problem so that i can register my device here,

i purchased power bank ( lenevo pb410) now after 4 months its not working properly. problem is after charging for 8 hours its not even charging full smartphone of capacity 2200mamphere, so i kindly request u to assist me in this problem. i m not able to find service centres for aceesories, plz do assist me in this matter.It has warranty of 1 year so plz help me in refund or exchange of material.

sir, I have purchased Lenovo model no 526 in Aug. 2014, in starting time my handset is hanged again and again. I consulted ur Sercice Centre (Diurgapur, W.B) branch in October 2014. it is formated set but my problem is not solved. Last two month it is seen that the tower of network is fluctuate some hence call drops is happened and battery is also lapsed half a day. I consulted ur service centre again ur service centre on 4/4/2015 it is said that mother board may worst, after replacement of motherboard my problem is still now. I am very frustrated about set. I consult ur toll free no yesterday and handover again ur service centre that is changed in three time in last 6 months . Hence pl. look into my case and resolve my problem. thanking your Manoj kr Morya

From three to four months before this blurring of the monitor is occurring, i had purchased this desktop from Synergy Technology Karwar (Phone no:[protected]), while operating of the system the monitor turns to the below type (posted in picture) .After repeated pleading to the dealer he is not corresponding to the issue. I want my desktop to be repaired as early as possible.

I have purchase lenovo vibe x2 on dec, 2014 and excepted a good response from it, but I was totally wrong as not 6 months has pass and I am facing display problem so can't use my mobile. Had visited lenovo gallery but there also I have not got nice response .I want my mobile to be replaced it with new one. Thanks Sarang [protected]

I bought this phone in apr from flipkart.com, after a month touch screen was not working then I returned and got a new piece in may, again in 1 month same problem am facing, this time even flipkart is not resposible, so am not able to find the solution not even the service centers in hyderabad..any one can help on this..?

Hi Team, I am using lenovo B40 laptop which is in WARRANTY however Ear phones is not working. This affects my work. Please do the needful ASAP. I will be contacted @ +91 [protected]. Details are below : LENOVO B40-70 CB[protected]/01/2015 Vendor - IT delights 11S[protected]ZA004772N8 Thanks, Praveen

I am writing this mail to show my utter dissatisfaction with your service department. With reference to Service Order Number [protected]. I gave my ideapad U410 laptop(Serial number QB[protected] which is under warranty to your service centre located at Janak Puri, New Delhi on 6th June for some display issue. Initially I was told that there are issues in RAM that needs replacement which was supposed to be replaced within a day or two. For the next 15 days they kept on telling me to wait for some days as the product life has ended. Finally on 19th June they called me and said that the part is not available and now the refund for the product will be raised in few days. After the assurance of refund from their side, I ordered a new laptop but again on 24th June, I got a call that they will now be able to repair my laptop as they got the replacement part and the repair will take around 2 days. I cancelled my order for new laptop and again after 2 days, I was told that the part is incompatible and said that they are again raising a request for the new part. Now they are again saying to wait for 2-3 days as they are looking into the matter. I am really frustrated with the kind of service your support center is providing. A RAM replacement take few hours and your “capable” service team has already taken a month and still I am not sure how much more time they will need. I am in touch with even the operations manager of the customer support team but still no help. I really want this to be settled as early as possible and if not, I am sorry to say but I will have to approach the consumer forum. Gaurav Agrawal [protected]

i submitted my phone in 'TECHNO CARE PVT. LTD [protected] [protected] on dated 3 June 2015 after 26 day passed they are not giving answer regarding my phone and not able to solve my issue bad bad experience when i call they only telling call customer care lenovo and when i call to lenovo they told call service center after doing hundred of calls and dozens of mail to both company and service center no one is giving answer now can any one tell what should i do. devanshu [protected]@yahoo.com [protected]

I am here to show my utter dissatisfaction with your service department. With reference to Service Order Number [protected]. I gave my ideapad U410 laptop(Serial number QB[protected] which is under warranty to your service centre located at Janak Puri, New Delhi on 6th June for some display issue. Initially I was told that there are issues in RAM that needs replacement which was supposed to be replaced within a day or two. For the next 15 days they kept on telling me to wait for some days as the product life has ended. Finally on 19th June they called me and said that the part is not available and now the refund for the product will be raised in few days. After the assurance of refund from their side, I ordered a new laptop but again on 24th June, I got a call that they will now be able to repair my laptop as they got the replacement part and the repair will take around 2 days. I cancelled my order for new laptop and again after 2 days, I was told that the part is incompatible and said that they are again raising a request for the new part. Now they are again saying to wait for 2-3 days as they are looking into the matter. I am really frustrated with the kind of service your support center is providing. A RAM replacement take few hours and your “capable” service team has already taken a month and still I am not sure how much more time they will need. I am in touch with even the operations manager of the customer support team but still no help. I really want this to be settled as early as possible and if not, I am sorry to say but I will have to approach the consumer forum.

Lenovo AI0 C[protected]/[protected] Purchase from Croma T.Nagar Chennai @ 08.05.2014 System Display and Booting Problem Message showing Automatic Repair page after using restart or Advanced options the system goes blank window. Need service.

I have brought a new lenovo laptop model-g5070 on 10 june 2015.After somedays i observed a white bright line at the bottom of the screen.Lenovo is a company having a great name and fame and these type of incidences could bring a slur in the name of the company.I want my laptop to be checked early and repaired or changed.

I bought my mobile Lenovo S-850 in March 2015.Following problems were faced in April & again in May 2015:(a)phone gets "switched off" by its own & not gets "ON" by On/Off switch or otherwise (b)gets heated up within 3-4 min. of talking. It was kept in HCL touch service center for about a week each time & returned rectified. Again on 25th June, problems faced: (a)Showing full network indication but neither receiving nor sending any communication (b) I have observed that its reception is week compared to another set of my colleague, at the same location by the same service provider (c)gets heated up within 3-4 min. of talking (d) Ringer not working.The issue appeared around 20/6/2015 for 4-5 hours but got rectified on its own after switching the device ON & OFF repeatedly. It is a severe harassment to make rounds of HCL service center repeatedly. I met one person having similar "On/Off" problem in his S-850 & another for his A-7000 models, who visited NOIDA service center on 25/6/2015. My mobile job cards no. is SRIN[protected] dated 26.06.2015. Above all, HCL service center personnel are rude in customer dealing & casual in writing all problems in job card, stating space constraint . I will be compelled to approach suitable forum if Lenovo doesn't replace it with a new phone & provide a fresh two year warranty.

Have bought Lenovo A7000 last month. From the day i started using it i found it has lot of technical problems. Service center of Lenovo is like lenovo phone i.e. Lowest standards of quality of services. Till date they are not fixing the problem nor any communication.

IMEI NO:[protected] Hi... Its quite surprising that the brand Lenovo has such feed back in the entire market. I am a Lenovo brand wisher and has mobile and Laptop of Lenovo brand. the above said mobile has two sim slot where i can use 2 sim at a time. once i wanted to take out 1 sim from the top slot, which was not coiming out. since it was very urgent for me to get the sim from mobile slot, i went to the service center. they told me that they will try to take this out but if something happen to the slot, they will not be responsible. finally i myself took this out and they said the slot no 1 has got damaged. they also said because of the sim adapter it happened. i would like to bring in to your notice that, the sim was given by vodafone and they are supplying this multi purpose sim only to its customers. then i started inquiring about this issue with my friends, local mobile sellers, local mobile service center etc...It was a shocking feedback that all that the Lenovo mobile has this issue on going. many customers have this kind of problem earlier also. Being a well wisher of Lenvo brand, it was not digesting for me. but i had to forcefully believe that the great Lenovo has this problem in the market. I would like to bring in to your notice that, kindly take it up this issue and resolve for all your product. day by day the complaints are increasing and the brand name will get affected. two of my colleagues also have brought lenovo mobile based on my feedback and noe they started blaming me. Iam sure a barand like Lenovo will not mar the feeling of its customers. A token of acknowledgement is highly appreciated before its goes to social media and get viral. you can contact me +91 [protected] Regards Shahin

Good evening sir,

This is pandu from rajahmundry i had purchased lenovo a 6000 model mobile at online. That mobile came software problem but not received the servicing center not clear my problem.
Why because purchased only stores mobiles repairs accepted.But not accepted in online shopping mobiles(Lenovo a 6000 model). Immediately clear this problem in few days. Other you cannot solve this problem we will meet in consumer court.
Thanking you sir

NO Windows Open and Error 1962 : No Operating Systeam Found .Prees Any Key To Repeat Boot Sequence aa rha hai Regards VINAY MINA Mobile no.[protected] [protected]@gmail.com Address:- khetawat market Roadway bas station ke piche HARI OM INDENA GAS AGENCY BHINMAL DISTT. JALORE (RAJASTHAN) [protected]

I bought my new Lenovo laptop G50-70 intel 4th gen i3 processor with 4 GB RAM, 1 TB Hard disk and free DOS on June 27, 2015 from a multi branded outlet.It is having back to college offer where I can avail the below offers. 1. Lenovo 1 TB external Hard disk Drive or Lenovo BT speaker @ Rs.499. 2. 2 years additional warranty @ rs.1499 For availing above 2 offers I need to visit www.lenovopromo.net and register by filling the back to college offer form in the website. When I have keyed in the data for filling the form, to my surpise I found that only the second offer is displayed but not the first offer. I purchased lenovo inspite of other laptop brands just because of the offer to buy external hard disk @ 499 Rs. This is extremely disappointing . i just bought my laptop 4 hours ago and the promo offer is expiring on June 30, 2015. I request a immediate resolution as well as I don't want to be denied with the above 2 offers.Please resolve the issue as soon as possible. I have attached the supporting proofs regarding the promo offers. I do have the invoice copy of purchase made. My serial number is : YB08556133 Please do the needful.

I bought a Lenovo s850 from UAE last year. after 8 months o[censored]se, the touchscreen is damaged. Local warranty is not available and the service center authorities told me that for replacing with original would cost more than 8000 rupees.I'm totally disappointed now. My friend has also same experience with another model. So my association with lenovo is finished.

i bought a lenovo G50-70( serial number is YB[protected] lap last month...with in two days the OS windows 8.1 was getting corrupted.. i am working i a leading MNC..i bought this laptop for office purpose only... it was getting corrupted on monday so didnt have the time to contact lenovo at the same day so i have planned to contact lenovo on weekends and at the same time i cant simply sitting without working until weekends that's y i installed a crack version of windows 7. after that i went to lenovo on the same weekend.. they told it is not possible to recover the original OS for recovering they are asking 2000rs.. Y i need to pay? i went to service centre on the same week where i bought this lap..they told we never provide OS cd's like other products laptop like dell, hp.. that is whose fault? that is lenovo's mistake...lenovo have to provide proper cd's for OS ...how can the customers knows to enable recovery options on booting? i m highly disappionted by lenovo...Money is not a problem for me.. But it is not a good support by lenovo..for past two weekends i was roaming like anything with the lap to lenovo service centre...in my company all are using DELL and HP laptop only..i m the first customer for lenovo from my company... I dont want any support from lenovo, but definitely i wont recommend lenovo product to my company... i would like to share my experience on my social networks too...