Lenovo Complaints & Reviews

I have Purchased Lenovo A6000 from flipkart on 11 feb 2015.But now its touch is not working.i also went to my nearest lenovo service center they make some troubleshoot and phone was working fine at that time.But After one day Situation Remains Still same.Its Touch is not working.I am facing lot of problems

1 I had purchase a lenovo laptop G 500 against Invoice no. 69802( Soft copy Attached) on 17 Aug 2013. From Well Win computer & Electronic C-1 Jayanti Bazar, M.I Road, Jaipur. 2. At time of purchase 1 + 2 yrs warranty was offered and the ticket no. was 15173 was allotted. The documents including Xerox copy of invoice was sent to Lenovo ADP Offer Program manager, Kestone IMS Pvt Ltd. 12/1, palace cross road, Bangalore-560020 by Reg. post. 3. All this exercise goes in ditch, when I come to know the warranty was updated for one year only, then I send a Email for updating of warranty to POP registration team, Mr. Kiran.s forwarded my request to team for updation of warranty on15 Apr 15. But still the warranty is not updated. Please do the needful at the earliest.

Dear Sir, I purchased a lenovo Z50-70 laptop that I bought from amazon.in about three months ago. But soon after the purchase the laptop keyboard started to cause problems. The keyboard's 'M key' does not work properly which causes great inconvenience . Also whenever the lid is opened the laptop creates a sound and it the lid id hard to open. I called your customer care and asked me to register a online complaint. So kindly resolve the problem as soon as possible. Thanking You Yours Sincerely manoj kumar room no-68, emerald hostel ISM DHANBAD jharkahnd(826004) mo-[protected]

My case ID: [protected] My laptop hinges have come off and the keyboard impression can be found on screen. Also, the DVD drive is not functioning properly. On raising the request with the lenovo support team they have outright denied to render any service. Even though the laptop is under warranty they are now including a new clause by stating that such services are not a part of warranty under which my laptop is covered. Also, they are asking me to pay charges if I need any service resolution from their end. I even requested them to send this kind of denial of service in writing which they out rightly denied. I would even like to highlight that under the same warranty this issued arised in 2014 and was resolved by their team but at this instance they are shunning all liabilities.

This is regarding my Lenovo yoga tab 2.0 I bought it online from flipkart. Within days the tab started malfunctioning. It goes off just like that and then refuse to restart. For several hours the tab do not recharge. I requested flipkart for a replacement. They replaced the tab with a new one which was as bad as the old one. This tab starting malfunctioning exactly the same way. Lenovo Yoga Tab 2.0 serial# HA059EAU I called the customer care and they asked me to give it for repair at their JanakPuri authorised service center called Sysnet Global Tech Pvt Ltd. This was just the beginning of a nightmare. I gave my tab for repair on 6th April 2015. Its more than 14 days and not even once the service center guys called me and gave me a status report. When I called them I was told that they have asked for a new mother board but they haven't received it from the warehouse. They have no idea when will they get it. They asked me to get in touch with customer care again. I called a couple of times to customer care and all they have to say about it is that they have no idea when will they get the part. I called the Sysnet Global Tech executive again and he said I should take my Tab back in its current faulty state. The executive name is Mr. Nadeem Khan and his employee id is[protected] Its more than 2 weeks and I have no idea when will I get my tab back. I am loosing out on my work because of this and also my data plan has also gone waste for 2 weeks. I want Lenovo to take an immediate action. I want Lenovo to take this substandard product back and refund my money. More so I would like them to compensate me for the harassment I had to face.

My new phone got some screen issue. for that i have given for repairing they changed without knowing me..because of that my IMEI got changed. i had buy Insurance for my phone. but just because that IMEI got changed that Insurance got waste and Lenovo company is not repairing my phone . Please help ASAP

I PURCHASE LENOVO A6000, IN MARCH BY FLIPKART, I WILL OPEN SOME TIMES TOUCH IS HANG BUT NOW IT WILL NO START AND I FACE PROBLEM REGARDING LEAD PORT WHEN I LISTEN THE SONGS... I SUMMIT MY PHONE TO SERVICE CENTER PLSE CHANGE MY HANDSET AS SOON AS POSSIBLE SERVICE CENTE - RAGHUVANSHI INFOTECH MAHAVIR CHOWK MUZAFFARNAGAR (UP) 251001 CUSTOMER NAME - RAGHAV AGGARWAL 27 DWARIKAPURI LANE NO 2 MUZAFFARNAGAR (UP) 251001 PH [protected] JOB SHEET NO 82 SNO 25 ORDER NO ON FLIPKART - OD[protected] INVOICE DATE -11/3/15 VAT/TIN -[protected] SERVICE TAX - AAACW872FS001

SIR, I am from Anand, Gujarat. I have bought a Lenovo laptop G570
from exclusive lenovo store for my company executives . but within a
warranty period all nut - bolt of back panel are came out due to
hinges problems. and your service team has replaced back panel also.
but still this problems are coming. laptop body is sound click and
body open up while opening of laptop pls be a part of my sollution
with your service team. because there are same problems in all G570
laptop because i have bought so many laotop for my office executives
and all are they facing same problem. so pls help me otherwise i have
to take this matter to consumer complaints dispute forum . i am also a
businessman like you. so i expect prompt response from your team.


Name - Pratik M. Shah

Mobile number - [protected]

E - Mail number - [protected]@gmail.com

lenovo laptop purchased - G570

serial number - CB11552954


THIS IS A SERIOUS ISSUE OF THIS LAPTOP OF ALL G570 MODEL . I HAVE A
PROOF OF THAT. SO PLS RESOLVED MY COMPLAINTS AND REPLY AS SOON AS
POSSIBLE.

I have S660 smart phone under guaranty warranty period, from last month I am facing problem " SD card removed safely" once i admit my cell in Lenovo care but till again i face same problem after software reinstalling. I lost my valuable data because of that.

This is to bring in Your notice that I had purchased Lenovo Vibe X2 from Flipkart on 14th November 2014. At that time the phone was good. But after using for only 3 months its Touch Pad does n’t work. Then I deposited my handset at your authorized service centre OA Infotech, Cuttack, Odisha on 9th Feb 2015 for servicing. They returned me the handset on 4th Mar 2015. But while receiving there was spot on the LCD and the front camera not working. When I complained for it they told me now you use the set for just 10 – 15 days and it will replaced by new LCD and they will check the camera. Again I deposited my set on 28th Mar 2015 for LCD replacement and they returned me on 31th Mar 2015. After receiving I found that its rear camera not working properly. So again I deposited it on 3rd Apr 2015 to OA Infotech. To brief & precise, it’s been months together I been dragged from pillar to post without any productive outcome. What I been witnessing, there is a huge gap between the commitment & final realization. Kindly treat this mail with utmost priority & help me get this nuisance resolved. If this sorry state of affairs is the level of services, I will be left with no choice rather than knocking door of other regulators or need to highlight on this via social media.

Dear Sir, I am using a lenovo desktop since nine month which I have purchased from computer professional. I am having a line in the desktop screen. The sales man told that it has on site warranty. That within one working day the service person will come to repair my desktop. I too have called your customer care they said to give a complain in online. Please do the needful and repair my desktop at your end. Thanking You Yours Sincerely Srikant Kumar Sahoo Plot No-346 Mahanadi Vihar Near- Tosiba Showroom Ph- [protected]

Hi, I'm going crazy with the charger send by lenovo with my K900. I found in the box a power supply with a Micro USB cable type B but the input of the phone is type A. This causes problems of charging the phone. Why lenovo sends cables of type micro usb B if the phone requires cables tipe A? What kind of cable should I buy exactly to charge the battery correctly? Micro USB type A? Micro USB type OTG? Or what? Lenovo can provide the correct cable? Or where I can find it? Waiting for positive response from lenovo...

Facing signal issue with my LENOVO S660, handset given in Local lenovo support service center Sri sai technologies on[protected], after a week confirmed main board failure & same was replaced but issue not rectified & cam also stopped working, finally service center team told me that it will take more time to get resolved, there is no timeline given by service center.suggest the resolution for the sae M.Ch.Prasad [protected]

I bought power bank from Flipkart and after two days it stopped working. I went to all the service center of lenevo but everybody is just refusing to Repair it and passing buck to one another. One says go there other says go there. I am helpless.

MY CELL MODEL P 780 JELLY BIN 4.1.1 BUT PURCHASED AFTER UPDATE 4.1.2 PROBLEM: 1. AS PER REDIOTION 1.6 BELOW BUT MY SET 1.784 ABOVE SO PROBLEM ARE ATTACK REDATIONS 2.AFTER OLD VERSION UPDATE 4.1.1 REDITION PROBLEM NO DISPLAY 3.SIGNALS PROBLEM ABOVE PROBLEM PURPOSE MY CELL SUBMIT AT VIZAG SRI SAI TECHNOLOGIES ON 13/04/15 JOB NO 3367 BUT TILL DATE NOT RECTIFIY (MY MOBILE NO [protected], satyanarayana.[protected]@kapilchits.com)

My tab Lenovo S8 was damaged accidentaly damaging the PDA + LCD screen. i gave that tab immediately to an authorised service center kolkata on 3rd april 2015. when giving for submission the collector assured that the tab wont take 3-4 days to get fixed, if not that at tha max 7 days. todays its 14th april and whenever i am calling them the only response i am getting is its not done and they will be doing it soon.I am an working woman and i work in noida. i am home for a couple of days only. is this the service expected from them.still now i have not received the tab nor any information. i would like to request lenovo to check there service centers and the work. only 4 authorised service center are there in kol.this service center is at Chadni e mall. i would like my tab to be fixed soon and lenovo being being less ignorant. if this is the approach the carry towards customer. never wont they gain the trust nor place in their hearts that other leading companies attained. do so else you will fade away

Hello dear, I purchased Lenovo A6000 on 14 March but its launcher had stopped within 24 hrs. I opted all options to fix this problem like factory reset, clear data and cache but I didn't. I replaced my phone by a newly A6000. Unfortunately I faced same problem again, this time I installed another launcher. After 6 or 7days my phone was started to hang and showed apps stopped one be one. I had used lenovo laptop and my experience was great but this time I really suffered. Gagan

I bought Lenovo yog2 11 on August in US at the best buy shop at Pentagon City. Last week the laptop indicated battery is weak and needed a replacement. I did not take it seriously as i rarely use the laptop and use it only for personal matters. Is this normal? was there a problem with the battery? i expected the laptop to serve me for at least three years before the battery life ends. Kindly advice.

This is to bring in Your notice that I had purchased Lenovo Vibe X2 from Flipkart on 14th November 2014. At that time the phone was good. But after using for only 3 months its Touch Pad does n’t work. Then I deposited my handset at your authorized service centre OA Infotech, Cuttack, Odisha on 9th Feb 2015 for servicing. They returned me the handset on 4th Mar 2015. But while receiving there was spot on the LCD and the front camera not working. When I complained for it they told me now you use the set for just 10 – 15 days and it will replaced by new LCD and they will check the camera. Again I deposited my set on 28th Mar 2015 for LCD replacement and they returned me on 31th Mar 2015. After receiving I found that its rear camera not working properly. So again I deposited it on 3rd Apr 2015 to OA Infotech. To brief & precise, it’s been months together I been dragged from pillar to post without any productive outcome. What I been witnessing, there is a huge gap between the commitment & final realization. Kindly treat this mail with utmost priority & help me get this nuisance resolved. If this sorry state of affairs is the level of services, I will be left with no choice rather than knocking door of other regulators or need to highlight on this via social media. Regards Biplab Ranjan Mishra Cuttack, Odisha Mob-[protected]

I bought a laptop a on 1-4-2015 . My laptop model is Lenovo G50-45 Notebook (APU Quad CoreA8/ 4GB/ 500GB/ Win8.1) (80E3014FIN). Serial no : IMEI/Serial No: 1S80E3014FINPF05]DJMW . Sadly the laptop is not starting . It shows Lenovo bootup screen ... and then hangs in with black screen. Help . My Email id : kinsuk.[protected]@gmail.com Contact no : [protected]