Lenovo Complaints & Reviews

Dear Sir,

Please solve my problem on urgent bases my all work become stuck,


it humble request please send the engineer as soon as possible.

Thanks,
Sachindra
[protected]

3rd CLASS PHONES AND SEVERICE FROM LENOVA..
I bought a lenova A680 in the month of 08/Sep/2014 and this phone touch screen stopes worked from Nov/2014.
On 02/jan/2015 I gave this phone to one of our authorized service center dealer (Pramanik service center) jaynagar Bangalore for repair.
They promised me that with in week will repair and call you back.

But, It's been more then a 6 weeks now, I still haven't got my phone from service center, and still they don't know, how long does it takes to repair. Now, the Pramanik Service center is saying that, the spare part is not available in LENOVO head office so we can't assure about your delivery date...
In my view, this phone is launched around 12 to 18 months ago and parts are already not available in Head office?

I WANT TO KNOW STILL HOW MANY MONTHS I HAVE TO WAIT TO GET MY PHONE?

Lenova being one of the leading brand, how could your company can be so careless abut they customer and how could your company give a service contract to such small vendors? like (PRAMAINK SERVICE CENTER)
PRAMINK service center is 3rd grade, hopeless and worse customer service provider.
This is one of worse experience ever I been in my life,

in india if rankings are given based upon who will cheat customers more lenovo can be given 1st rank without any doubt
and these are not only cheaters but also they are thinking indian customers are fools and cheating by providing less customer support and warranties to us for myself had argued for 3 days for registering a complaint in lenovo, and after 2 weeks engineer came(for name sake engineer, he don't know anything) and after 20 days same problem arised and again i had argued 4 days to register complaint, i will see after how many days engineer will come i think we have to complaint every 20 days if we trust this brand

verdict:pls don't buy lenovo laptops, according to me throw your money some where and think you bought a laptop because buying a lenovo laptop means wasting money, these are people who are willing to cheat people not helping us

people has to taught a lesson to them

[protected]
ravi

Lenovo is a company that does not know how to do anything but tell lies. I recently had problems for the 5th time since making the mistake of buying Lenovo last July 2014. I paid extra for next day on site repair. They took 11 days to repair my notebook with no explanation at all and no apology. Everything they have ever told me turns out to be a lie so don't expect to get any satisfaction from them. I will buy an Apple the next time around.

Sir
I have lenono k900 but i am so diappointed with your producat... i m replacing k900 battry in 3rd time
1. [IMEI/Serial No: [protected] ] . i wil never buy any lenovo producat.

Thanks

Nice

I had various interactions with lenovo support team with intarcation Ids
[protected] with Mr. Kamlesh
[protected] with Mr. Arun
[protected] with miss Gudia[protected],[protected],[protected],[protected] with Mr. Kamlesh

I had given my laptop for repairs at Lenovo Powai service centre on 22-04-15 vide Service order no. [protected] model Lenovo Y500 having S/N YB[protected] and subsequently they had order the desired parts for replacement and informed me your laptop will be repaired within 4 working days.
I reported back after 4 days but they have informed me the service parts not yet received. I contacted the lenovo support team with various intraction IDs As mentioned above and was assured we will provide resolution within 2 working days.

I would like to bring to your kind attention that almost one month is getting over and I did not received my Laptop duly serviced other then false promises like you may get replacement of laptop and it the of head office at Chennai to approve.

I am a student and my all project work are pending for last several days. My entire work is highly affected and causing me lots of tension and desperation.

I regret to mention that still replacement of parts which were ordered by your authorised service centre vide Service order no. [protected] did not reach at the ASC.

I would like to request you if the serviceable parts are not available and almost 25 days are over, I may please provided with the replacement with New Laptop. But till date no resolution. Lenovo service is extremely bad. In future I will not recommend or by any Lenovo Product.